Surrey · Extract fan repair and replacement

Extract fan repair and replacement in Horley, Surrey

Extract fan repair for commercial sites in Horley and across Surrey. BESCA Vent Hygiene Elite member, cleaning to BESA TR19® Grease.

  • A fan running too slowly to clear the kitchen
  • A squealing belt on start-up
  • A failed fan that needs a replacement

Book extract fan repair in Horley

Landlords, agents and facilities managers

Whether it’s one building or many, you get the same standard: a survey first, a fixed quote, the work timed around the site and a report with pictures.

Records are where multi-site compliance often slips. Each visit ends with a dated report and pictures, ready to show insurers, fire officers or EHOs.

How we handle extract fan repair in Horley

A faulty fan doesn’t always mean a new one. Sometimes cleaning the impeller or renewing worn parts is enough, and that’s what we’ll recommend. Where the motor has burnt out or the unit is past saving, a replacement suited to the system goes in. The work covers kitchen extract fans, bearings and roof and wall fans, and common reasons people get in touch are an old fan that needs replacing and a squealing belt on start-up.

Extract fans on buildings in towns like Horley are often on a flat roof or an outside wall, where they take the weather as well as the grease. In time, belts, bearings and motors wear.

It’s worth checking any contractor’s accreditations. Ours are BESCA Vent Hygiene Elite membership, cleaning to BESA TR19® Grease, plus CHAS, SafeContractor and ISO 9001, and we’re fully insured.

Where
Horley (RH6)
Region
Surrey
Reporting
Written report with photos
Price
A fixed price before work begins
When we work
When your site is closed, plus a 24/7 line
Telephone
0345 646 2711
Updated
30 October 2026
The Duct Doctor team standing beside their branded white and blue vans

Questions from Horley

Can the work in Horley be done at night or at weekends?

Yes. We work evenings, overnight and at weekends. It means the site in Horley keeps running as normal. Just call 0345 646 2711, or send details by email with your opening times and we will plan around them.

Which council inspects kitchens in Horley?

That is Reigate and Banstead council, whose environmental health officers carry out food hygiene inspections in Horley. A note of when the fan failed and when it was fixed shows the problem was dealt with.

Is repair an option before replacing the whole fan?

That depends on what we find. After diagnosing, we explain whether it can be repaired, then give you a fixed quote.

What accreditations do you have?

BESCA Vent Hygiene Elite membership, cleaning to BESA TR19® Grease, plus CHAS, SafeContractor and ISO 9001. We have been trading since 2009 and we’re fully insured.

Will I get paperwork for my records?

Yes. You get a written report with photos after every visit, showing what was done, anything we couldn’t reach and when the next visit is due. Where the work is a TR19® Grease clean, there’s also a certificate issued through the BESCA Vent Hygiene Elite portal.

Are you fully insured?

Yes, fully. CHAS and SafeContractor accreditation sit alongside it, for sites that check contractor safety.

Which sectors do you work in?

Any site with a kitchen or a ventilation system to look after, from a small pub to a hospital. Hotels, schools, care homes, offices, shops and leisure sites are all part of our work.

Do you have a 24/7 line?

Yes, any time. If something urgent happens, like a fan failing or damage after a fire, call our 24/7 line, and we will advise on what to do next.

How we price extract fan repair

There’s no set price list, because no two systems are the same. The quote depends on:

  • The times the site is available
  • Any permits to work or inductions
  • Where the site is and how we reach it
  • The number of sites or systems

You won’t find a price list here, because each job is priced on what it involves. For a fixed quote, call us on 0345 646 2711 or send us an email, and we’ll explain what it covers.

What to send for a quote

Photos and a few facts are often enough to price the work. Send what you can of the following:

  • Detail shots of panels, filters and grilles
  • When the site is open and when it’s quiet
  • The paperwork from the last visit, if you have it
  • A few general shots of the system

Getting a quote doesn’t take long. Call or email with a few details and you’ll normally have a fixed price within one working day. If we need to see the system first, we book a survey around your hours.

What we do, step by step

The first job on site is protection: sheeting goes over floors and surfaces close to the work. Then we make the system safe and start. It takes an hour or two to diagnose, then longer if parts or a new fan are needed, and we clear up before we go. In a town like Horley, we typically work after closing or on a quiet day, so the site opens again on time.

  1. We start with the symptoms, such as rattling, humming, slow running or a fan that will not start.
  2. With the fan safely isolated, we open it up for a proper look.
  3. The impeller, bearings, belts or drive, motor and mounts are all inspected.
  4. We explain the fault and give you a fixed price for the fix.
  5. Once the work is done, we run the fan and check it’s steady and quiet.

Before we arrive

  • Dig out any earlier paperwork for the system
  • Allow time for equipment near the work to be turned off and cool down
  • Let us know about permits to work or site inductions

How to get a quote

For extract fan repair in Horley, call us on 0345 646 2711 or send us an email. Let us know the site type and the opening hours, plus pictures or the previous report if they’re to hand. A fixed quote usually follows within one working day.

Get a price

Advice

Extract fans in Horley

Look up Horley on the FSA’s food hygiene register and you’ll find about 62 restaurants, cafés and works canteens and about 20 sandwich bars and takeaways within roughly a mile and a half of the centre of Horley. For any of them with a canopy, the extract fan is what keeps the kitchen usable. Kitchens in Horley get their food hygiene inspections from Reigate and Banstead council. A kitchen with no working extract can fall short of the suitable and sufficient ventilation food hygiene rules expect. So a failed fan is worth fixing before the next service, not the next month. About 22 miles out from central London, Horley is part of the South East area we work across. Evening, overnight and weekend visits are all possible.

School kitchens can’t easily serve lunch without extraction, so if you look after one at a school like Horley Infant School, fix a failing fan before term starts. Occasional-use kitchens, such as a hall kitchen near St Wilfrid's Church or elsewhere in Horley, are where a stiff or seized fan can turn up. If you run a café or takeaway near Horley station, a failed fan in the middle of service is exactly what our 24/7 emergency line is for.

Horley is about 5 miles north of Crawley, in Surrey. Whether your site is in the middle of Horley or further out, extract fan repair is available to all kinds of commercial premises, from small sites to large estates. Horley is one of 395 towns, villages and districts in Surrey where we work for extract fan repair. We also work in Guildford, about 18 miles from Horley.

Extract fan repair in RH6 follows the same survey, fixed quote and written report as everywhere else we cover. Streets in the area include Station Road, High Street and Church Road, and we cover them all for extract fan repair. Horley is on the A23 and B2036, which makes it straightforward for our technicians to reach for extract fan repair. We also cover the places around Horley: Hookwood (1 mile south-west), Fernhill (2 miles south-east), Burstow (2 miles south-east), Smallfield (2 miles east) and Shipley Bridge (2 miles south-east). Further out, we also cover Epsom (12 miles north), Redhill (4 miles north), Ewell (13 miles north), Reigate (4 miles north), Caterham (8 miles north-east) and Dorking (8 miles north-west). As one of the bigger places in Surrey, Horley has a wide mix of commercial premises, and we cover all of them for extract fan repair.

What’s near Horley

Around Horley, our work takes us to kitchens and buildings near The Bull pub and Oakwood School, among other places. For rail, the closest station is Horley station, roughly 0.8 miles south-east of the centre. Well-known places in the area include Reigate Castle (4.5 miles north) and East Surrey Hospital (2.8 miles north). Open spaces near Horley include Reigate Heath.

Map of Horley © OpenStreetMap contributors

What extract fan repair can’t fix

An honest diagnosis matters more to us than a booking, so here’s what extract fan repair will not do:

  • An extract system that was undersized from the start
  • A greasy canopy and duct that a fan repair won’t touch
  • Cooking smells reaching neighbours, which may need odour control

If in doubt, call 0345 646 2711, or send details by email and we will say what we think before booking.

What we work on in Horley

  • Roof and wall fans
  • Belts and pulleys
  • Fan housings
  • Fan motors
  • Bearings
  • Kitchen extract fans

Part by part

Motors and bearings

The motor and its bearings work hardest. Hot, greasy air and long days wear them down.

Belt-driven fans

With belts and pulleys, there’s more to wear. More parts to inspect, but many faults are straightforward to fix.

What your team can do, and what needs us

Staff cleaning and specialist work aren’t the same thing. A daily filter wipe and a weekly filter wash keep grease down at the front of the system, but they don’t reach the grease that builds up further in. That part needs specialist access and equipment.

Some jobs should never be done in-house: opening up ductwork, cleaning fans, drop testing fire dampers and measuring grease call for the right kit, training and safe access. Leave those to us.

Why act early in Horley

A struggling motor runs hotter and works harder. That shortens its life, and when it finally fails, it may take other parts with it. Catching it early keeps the repair small. Catching it early in Horley means you choose the day.

The cost depends on how big the system is, the condition it’s in and how easy it is to reach. We give you a fixed price before we start, so you know where you stand.

Why book with us

  • A written report with pictures after each visit
  • Out-of-hours work and a 24/7 emergency line
  • In business since 2009
  • We diagnose before we treat

Read our cost guide or our accreditations.

BESCA Vent Hygiene EliteMember, cleaning to BESA TR19® Grease
CHAS · SafeContractorISO 9001 and fully insured
Certificate and photo reportWith every clean
24/7 emergency calloutEvenings, nights and weekends
Since 2009South East England and London