Surrey · Grease filter exchange
Grease filter exchange in Hoe, Surrey
Grease filter exchange for Hoe and the surrounding area: diagnosis first, then a fixed quote, the work and a report with pictures. Ask us for a fixed quote.
- Staff short of time to wash filters
- Filters so greasy the air can barely pass
- Drips falling from the filters onto equipment
About our grease filter exchange in Hoe
Cleaning filters by hand takes staff time and is easy to put off. An exchange service means clean filters arrive and greasy ones leave and the canopy is refilled right away. If you have a canopy that drips grease and filter washing that keeps being missed, we can help.
Rural kitchens often have long, low duct runs through a roof space or along an outside wall, where grease settles in the flat sections. Access, parking and timings are agreed before the day.
We’re CHAS and SafeContractor accredited, we hold ISO 9001 and we’re fully insured. On top of that, we’re a BESCA Vent Hygiene Elite member, cleaning to BESA TR19® Grease, trading since 2009.
- Location
- Hoe (GU5)
- Wider area
- Surrey
- Paperwork
- Report and photos after the visit
- Quote
- A fixed quote up front
- Hours
- After hours by arrangement; emergencies any time
- Call
- 0345 646 2711
- Reviewed
- 30 October 2026

What the work involves, part by part
Canopy filter housings
The filter housing holds each filter at an angle in the canopy. If it’s bent or greasy, filters will not seat properly.
School, care home and staff kitchens
Even kitchens with fixed meal times build up grease though typically at a gentler pace.
Kitchen extracts in Hoe
There are about 4 restaurants, cafés and works canteens within roughly a mile and a half of the centre of Hoe, according to the Food Standards Agency’s register. Any of those kitchens with a canopy relies on its filters to catch grease before it reaches the duct. Environmental health officers from Guildford council inspect food businesses in Hoe. An officer looking round a kitchen will see the canopy, and grease there is hard to miss. A dated certificate in the maintenance file answers the question before it’s asked. Fire safety in Hoe falls to Surrey Fire and Rescue Service. The Fire Safety Order puts the duty on whoever runs a kitchen to control its fire risk, and a greasy duct is fuel.
If your kitchen is in a listed or historic building, like the houses around Hoe (Hatchlands Park is about 4 miles north), fitting access panels needs care. Kitchens that cook twelve hours or more a day, as some healthcare kitchens do, fall into BESA’s three-monthly minimum; St. Luke’s Hospital is the nearest hospital to Hoe, about 5.6 miles north-west.
Hoe is about 5 miles west of Dorking, in Surrey. Across the GU5 area, we can take on grease filter exchange. Hoe is one of 395 towns, villages and districts in Surrey we cover for commercial clients. You can also see our page for Guildford, about 7 miles away.
Work in GU5 is surveyed, quoted and booked the same way as anywhere else. We cover sites on Fulvens, Pursers Lane and Crest Hill and the roads around them. Nearby, we also carry out grease filter exchange in Sutton Abinger (1 mile east), Abinger Hammer (1 mile north), Gomshall (1 mile north), Abinger (1 mile east) and Little London (2 miles west). We also work in nearby towns such as Guildford (7 miles north-west), Woking (10 miles north-west), Camberley (15 miles north-west), Epsom (12 miles north-east), Horley (12 miles east) and Redhill (12 miles east).
Near you in Hoe
Around Hoe, our work takes us to kitchens and buildings near Colekitchen Down and The Volunteer pub and the streets around them. Hoe’s nearest station is Gomshall station, about 1.1 miles north of the centre. Well-known places in the area include Mesolithic Museum (1.5 miles east) and St. Luke’s Hospital (5.6 miles north-west). The countryside around Hoe includes Silent Pool and Leith Hill.
The process
We’re used to working while the site is closed. Evenings, nights and weekends are when much of our work happens, so the site can open as normal afterwards. The visit itself takes a few minutes per canopy, longer for a large kitchen with several canopies. A few photos of the system help us make the most of a visit to a place like Hoe.
- We count and measure the filters in every canopy.
- Together we set how often the filters should be changed.
- On each visit, the dirty filters come out of the canopy.
- Clean, dry filters are fitted in their place, with no gaps left between them.
- We flag any damaged filters or anything wrong with the canopy.
Getting ready for the visit
- Find the previous report, if there is one
- Allow time for equipment near the work to be turned off and cool down
- Name a contact who can let us in at the agreed time
Ask for a quote
We don’t publish a price list, because every site is different. We look at your system first, from pictures or on a visit, then send a fixed quote. To start, give us a ring on 0345 646 2711 or send us an email.
Read more
When something else is needed
In fairness, some problems need a different fix:
- Grease already built up in the ductwork, which needs a full TR19 clean
- A canopy that doesn’t capture the vapour properly
- Grease behind the filters that a swap cannot remove
If in doubt, give us a ring on 0345 646 2711 or use the quote form and we will say what we think before you book.
Where we work
- School and hospital kitchens
- Baffle filters
- Wall canopies
- Restaurants and pubs
- Mesh filters
- Island canopies
What else we do in Hoe
Common problems we fix in Hoe
Long cooking hours in Hoe or anywhere else mean more grease on the filters. Heavy daily use means fast build-up, so it needs more frequent changes.
Most sites get in touch when they notice something like this:
- Filters so greasy the air can barely pass
- Hand-washed filters that still look greasy
- Smoke and heat lingering under the hood
- Grease dripping from the canopy
If you run a church or community hall kitchen, near Church of St Mark or elsewhere in Hoe, its extract still collects grease from every lunch and event.
Questions to ask before booking
- Which accreditations they hold, and whether you can check them
- Whether the work can be done while the site is closed
- Whether the price is fixed
- Whether they’re fully insured
Keeping the system healthy
Here’s the after-treatment advice, short and simple:
- Never cook with the extract switched off
- Report damaged filters so they can be replaced
- Do not let the full clean slip because filters are changed
- Clean the canopy surfaces regularly
There’s no waiting: the canopy is ready as soon as the clean set is fitted. We take the greasy filters with us to be cleaned.
Bent or missing filters let grease straight past. Sorting them now keeps grease where it can be caught.
Leave it or put it right?
A filter exchange is a few minutes; a choked extract affects a whole service. Few maintenance jobs are as easy and few are as easy to forget. Planning a trip to Hoe ahead is easier for everyone than a rushed one.
We don’t list prices on the website, because the cost depends on the site in front of us. For a fixed quote, give us a ring on 0345 646 2711 or drop us a line, and we will explain what it covers.
Why choose Duct Doctor in Hoe
- CHAS and SafeContractor accredited, with ISO 9001
- Trading since 2009
- A single point of contact for sites across the South East and London
- Fixed quotes, typically within one working day
For landlords and multi-site operators
We regularly work with managing agents. Send the address, what’s needed and how access works, and we’ll send a fixed quote.
When the building owner and the occupier are different, it’s worth checking the lease for who maintains the systems. We can quote either party and send the paperwork to whoever needs it.
Hoe questions
Can you work in Hoe outside opening hours?
Yes, evening, overnight and weekend work is normal for us. Your customers, staff or residents in Hoe needn’t be disturbed. Just ring 0345 646 2711 or send us an email with your opening times and we will plan around them.
Who would carry out a food hygiene inspection at a kitchen in Hoe?
In Hoe, it’s Guildford council that carries out food hygiene inspections. An officer may look up into the canopy, so clean filters on the day and a recent certificate on file both help.
Where does the waste go?
It’s contained and taken away. Grease, debris and waste water are collected as the work goes on, so it doesn’t spread.
Who is the responsible person?
The law calls them the responsible person. It’s normally the employer, or whoever controls the building, and in shared buildings more than one person can have duties. If you’re not sure, check your lease and fire risk assessment.
What does TR19 mean?
It’s BESA’s specification and the benchmark insurers, fire officers and EHOs look to. It covers how systems are inspected, cleaned and checked and expects a risk-based approach.
What does grease filter exchange cost?
The cost depends on your filters and the schedule. Just call 0345 646 2711 or send us an email for a fixed quote, usually within one working day.
What accreditations do you have?
We hold CHAS, SafeContractor and ISO 9001, and we’re a BESCA Vent Hygiene Elite member, cleaning to BESA TR19® Grease. Vent Hygiene Elite is run by BESCA and independently audited.
How do you protect the area?
With sheeting and covers, before anything else happens. The work is kept contained and leave the area clean.