Medway · Grease filter exchange

Grease filter exchange in Hempstead, Medway

Grease filter exchange for Hempstead, from a team that has been trading since 2009. Evenings, overnight and weekends, plus a 24/7 emergency line.

  • Poor airflow through the filters
  • Blocked baffle filters
  • Filters that leave gaps in the canopy

Need grease filter exchange in Hempstead?

Grease filter exchange for kitchens and businesses in Hempstead

Each visit is quick and tidy. The greasy filters come out, clean ones go in, and we check they’re seated with no gaps. If something looks wrong, we tell you. If you have a canopy that drips grease and filters left unwashed on busy weeks, we can put it right.

Around a smaller place like Hempstead, kitchen extracts tend to belong to pubs, cafés, takeaways and school or care home kitchens. A kitchen that cooks fewer hours still builds up grease, so the interval is set by hours of use and grease readings.

We’re CHAS and SafeContractor accredited, we hold ISO 9001 and we’re fully insured. On top of that, we’re a BESCA Vent Hygiene Elite member, cleaning to BESA TR19® Grease, trading since 2009.

Place
Hempstead (ME7, ME8)
Wider area
Medway
Records
Written report with photos
Price
Fixed quote, normally within a working day
When we work
Overnight and weekend work, 24/7 emergency callout
Telephone
0345 646 2711
Last updated
30 October 2026
The Duct Doctor team standing beside their branded white and blue vans

FAQs for Hempstead

Which council inspects kitchens in Hempstead?

Food hygiene inspections in Hempstead are carried out by Medway council. How often a business is inspected depends on the risk rating the council gives it, so it’s worth staying ready all year.

Can you clean school kitchen extracts in Hempstead during the holidays?

Yes. Half-terms and the summer break are the natural time for school work. There are about 12 schools, colleges and universities on the FSA’s food hygiene register within about 1.5 miles of Hempstead. You can call 0345 646 2711, or email photos with the dates the site is empty.

Can we skip TR19 cleans if the filters are changed regularly?

No. Some grease passes the filters as vapour and settles in the ducts, so the full system still needs cleaning to TR19.

How do you protect the area?

By covering it before any work starts. We keep the work contained and clean down when we finish.

Are you fully insured?

Yes. Full insurance covers our work and have been trading since 2009.

What if some of our filters are damaged?

Damaged filters do not seat properly and let grease through. We point them out on the visit and explain what’s needed.

Do you offer emergency callouts?

Yes, any time. For anything urgent, such as a fan failure or damage after a fire, ring the 24/7 line, and we’ll advise on what to do next.

What about areas you cannot get to?

We record them on the report, with pictures where possible, and we explain what access is needed, for example new access panels.

Landlords, agents and facilities managers

Landlords, managing agents and facilities managers book us, not only the businesses that use the systems. Where a system serves more than one tenant, such as a shared riser, it helps to agree who arranges the work, and we can quote for the whole system.

If you look after several sites, we can plan visits across the whole estate and price them together. Each site gets its own report and pictures, so records stay tidy.

Between visits

Here’s the after-treatment advice, short and simple:

  • Keep filter exchange and TR19 cleaning on the same plan
  • Look out for drips from the canopy
  • Make sure no filter is left out
  • Never cook with the extract switched off

There’s no waiting: the canopy is ready as soon as the clean set is fitted. We take the greasy filters with us for cleaning.

Bent or missing filters let grease straight past. Sorting them now keeps grease where it can be caught.

What affects the quote in Hempstead

You’ll get a fixed price before work begins. It takes into account:

  • What state the system is in
  • Site rules, permits and inductions
  • A single visit or a regular plan
  • The scale of the work

The price reflects the work, not guesswork. That’s why every job is surveyed first, and the price is agreed before any work starts.

Helping us quote

There’s no need for technical detail. Just send:

  • Anything you’ve noticed, such as smells, noise, drips or poor airflow
  • A few general shots of the system
  • The roof, plant room or outside wall the system runs to
  • Any previous report or certificate

To get a fixed quote, call us on 0345 646 2711, or send details by email and tell us the type of site, your opening hours and roughly what the system looks like. A few photos and your last certificate or report help a lot. You will normally have a quote within one working day.

Grease filter exchange around Hempstead

The coast is only about 3 miles from Hempstead. Salt air speeds up corrosion of roof-level fans, discharge cowls and their fixings. Look up Hempstead on the FSA’s food hygiene register and you’ll find about 24 restaurants, cafés and works canteens and about 13 takeaways within 1.5 miles or so of the middle of Hempstead. Where they cook under a canopy, the grease filters are the first line of defence and clog quickly. It’s Medway council that sends environmental health officers to food businesses in Hempstead. A greasy canopy or dripping filters are the sort of thing an inspection can pick up. Keeping each certificate and photo report on file helps show the extract is looked after.

A hospital like Medway Maritime Hospital, about 2.4 miles north-west, is the kind of site where a kitchen may cook for patients, staff and visitors all day. School kitchens, at schools like Hempstead Infant School for example, are typically cleaned in the holidays so no lunches are lost.

Hempstead is about 2 miles south of Gillingham, in Medway. From the centre of Hempstead to the outskirts, we cover grease filter exchange for every kind of premises, from a single unit to a large public building. We cover 68 places across Medway, large and small. We also work in Maidstone, around 6 miles away.

Here we cover the ME7 and ME8 postcode area for grease filter exchange. Grease filter exchange is available to premises on Harrow Road, Spekes Road and Capstone Road and the roads around them. Being close to the A278, Hempstead is simple for us to get to for grease filter exchange. If your site is just outside Hempstead, we cover Capstone (1 mile north-west), Darland (1 mile north-west), Wigmore (1 mile east), Hale (1 mile north-west) and Park Wood (1 mile east). Further out, we also cover Rochester (4 miles north-west), Strood (5 miles north-west), Hoo St Werburgh (5 miles north), Chatham Waterfront (3 miles north-west), Rochester Riverside (4 miles north-west) and Peters Village (5 miles west).

Landmarks near Hempstead

We work in commercial kitchens and buildings around Rainham School for Girls, Howard School and South Wood and the streets around them. For rail, the closest station is Rainham (Kent) station, about 2.1 miles north-east of the centre. A little further out are Pentagon Shopping Centre (3 miles north-west) and Medway megaliths (3.8 miles south-west). Open spaces near Hempstead include Burham Down and Boxley Hills.

Map of Hempstead © OpenStreetMap contributors

When to call us in Hempstead

Kitchens in Hempstead, as everywhere, find filter washing slips down the list on busy weeks. A missed wash or two is all it takes for filters to fill with grease.

Signs it’s time to call us include:

  • Filter washing that keeps being missed
  • Hand-washed filters that still look greasy
  • Poor airflow through the filters
  • Missing filters in the filter bank

Volunteers running a hall kitchen near All Saints Church, or anywhere in Hempstead, may not know when the extract was last cleaned, and a grease test settles it.

Before booking anyone

  • What happens if part of the system can’t be accessed
  • Whether they’re fully insured
  • What paperwork you get at the end
  • Whether the figure could change on the day

Choosing a duct cleaning contractor

What we do, step by step

We turn up at the time agreed with you, which is often after service, overnight or at a weekend. Anything that needs to be off for the work is switched off and left to cool before we start, and floors and nearby surfaces are sheeted. The work itself takes a short visit, depending on how many filters the canopies hold. In a smaller place like Hempstead, parking is rarely the issue, but tell us about gates, roof access and opening hours.

  1. First, we check the canopies and the filters in them.
  2. We note any filters that are bent, damaged or missing.
  3. Greasy filters are swapped for clean ones.
  4. The filters are checked for fit before we go.
  5. We tell you if the plenum or canopy needs a clean.

How to prepare

  • Mention any parking or loading restrictions
  • Name a contact who can let us in at the agreed time
  • Make sure equipment near the work can be switched off and left to cool

How to get a quote

Some systems can be priced from photos; others need a survey. Larger sites, and anything hidden behind walls, ceilings or floors, are normally surveyed first. Either way, you get a fixed price before work begins.

Get a price

Read more

How the job changes from site to site

Baffle filters

In a baffle filter, the air zigzags through metal baffles. Grease is thrown out of the airstream and collects on the baffles.

The plenum

With good filters, less grease ends up in the plenum, but it’s still cleaned during a full TR19 clean.

What staff can safely do

Staff cleaning doesn’t replace a specialist visit; it supports it. Clean filters and tidy surfaces slow the build-up, but the parts you cannot see still need a specialist at the right interval.

Away from the kitchen, the in-house job is mainly checking: clear grilles, a log of filter changes and reporting anything odd. Cleaning inside ducts and units is specialist work.

BESCA Vent Hygiene EliteMember, cleaning to BESA TR19® Grease
CHAS · SafeContractorISO 9001 and fully insured
Certificate and photo reportWith every clean
24/7 emergency calloutEvenings, nights and weekends
Since 2009South East England and London