Medway · Grease filter exchange

Grease filter exchange in Chatham Waterfront, Medway

Grease filter exchange in Chatham Waterfront from ventilation hygiene specialists trading since 2009. Out-of-hours visits and 24/7 emergency callout.

  • Gaps where filters have been removed
  • Grease filters clogged with grease
  • Hand-washed filters that still look greasy

Book grease filter exchange in Chatham Waterfront

Your questions about grease filter exchange in Chatham Waterfront

Do you do school kitchen extract cleaning in Chatham Waterfront in the summer holidays?

Yes, holiday work suits schools best. There are about 25 schools, colleges and universities on the FSA’s food hygiene register within about 1.5 miles of Chatham Waterfront. You can ring 0345 646 2711 or send us an email with the dates the site is empty.

Which council inspects kitchens in Chatham Waterfront?

That’s Medway council, whose environmental health officers carry out food hygiene inspections in Chatham Waterfront. It helps to keep the extract cleaning records with your food safety paperwork, so they’re ready if asked for.

How do you protect the area?

Protection goes down first: sheeting over floors, worktops and anything close to the work. We tidy up and take our waste away before we leave.

How regularly do grease filters need exchanging?

The right interval depends on the kitchen. If filters are dripping or clogging before the next change, it’s too long and we will adjust it.

Where do the greasy filters go?

They leave with us. That’s how an exchange works: clean filters in, dirty ones out and nothing greasy left on site.

Do you provide a certificate or report?

Yes. Each visit ends with a written report and photos, covering the work, any areas we couldn’t access and the recommended next date. Where the work is a TR19® Grease clean, there’s also a certificate issued through the BESCA Vent Hygiene Elite portal.

Do you work with multi-site operators?

Yes. Tell us the addresses and what each needs and you will get one fixed quote.

What is TR19?

It’s the industry benchmark for cleaning ventilation and kitchen extract systems, written by BESA. It covers how systems are inspected, cleaned and checked and expects a risk-based approach.

Grease filter exchange in Chatham Waterfront

We set up grease filter exchange for kitchens in Chatham Waterfront on a schedule that suits their cooking. Busy kitchens need changes more often while a lighter kitchen can go longer. The interval is agreed before the first visit. If you have grease collecting in the filter channels and a canopy that drips grease, we can help, from island canopies, wall canopies and school and hospital kitchens onwards.

In a smaller place like Chatham Waterfront, many kitchens sit in older buildings or later extensions, with the duct running through a roof space or up an outside wall. Long horizontal runs like that hold grease and need access panels to reach.

The paperwork matters as much as the work. Each visit is written up with photos, covering the work done, any areas we couldn’t access and a recommended next date. File it in your maintenance log so it’s to hand when an insurer or inspector asks.

Where
Chatham Waterfront (ME4, ME1, ME7)
Wider area
Medway
Paperwork
Report and pictures after the visit
Price
A fixed quote up front
Hours
Evenings, overnight and weekends; 24/7 emergencies
Phone
0345 646 2711
Reviewed
30 October 2026
Five Duct Doctor technicians in navy uniforms with the company vans

What happens on the day

We start by comparing what we find with the survey or your photos. If anything is different, we talk it through with the person on site before carrying on. From there, it takes well under an hour for most canopies. Tell us when your site near Chatham Waterfront is quiet and the visit will be booked for then.

  1. We record the number, size and type of your filters.
  2. We set the interval with you.
  3. The dirty set is lifted out.
  4. Clean filters go in and we check they sit snugly.
  5. The dirty filters leave with us and the next visit is booked.

Getting ready for the visit

  • Make sure someone can let us in and lock up afterwards
  • Let us know about parking and loading
  • Let us know about permits to work or site inductions

Ask for a quote

To get a fixed quote, ring 0345 646 2711, or send details by email and tell us the type of site, your opening hours and roughly what the system looks like. A few pictures and your last certificate or report help a lot. We usually come back within one working day.

Get a quick quote

Advice

Honest limits

Not every problem is solved by grease filter exchange, and we will tell you before work begins. It will not put right:

  • A fan that is failing or too weak for the system
  • Grease deep in the extract system
  • Odours from the discharge that filters will not stop

If you’re not sure, just give us a ring on 0345 646 2711 or use the quote form and we will give you a straight answer.

What we work on in Chatham Waterfront

  • Wall canopies
  • Island canopies
  • School and hospital kitchens
  • Mesh filters
  • Baffle filters
  • Restaurants and pubs

How we price grease filter exchange

Before we fix a price, we need to know a few things. We check:

  • The scale of the work
  • How easy every part is to reach
  • Parking and loading at the site
  • Whether several sites go on one quote

Leaving it longer rarely makes the work cheaper. Build-up, wear and faults tend to get worse, not better, and a neglected system can mean more work. If you are unsure, call us on 0345 646 2711 or drop us a line for straight advice and a fixed quote.

What we need to know

You don’t need the technical terms. It helps if you can send:

  • Anything you’ve noticed, such as smells, noise, drips or poor airflow
  • The site address and the type of premises
  • How we’d reach plant on a roof or in a plant room
  • Your opening hours and when the area is out of use

The quickest way to a quote is to send pictures: the system from a couple of angles, plus any access panels or hatches. Tell us what kind of site it is and when it’s open, and many jobs can be priced from that alone.

Grease filter exchange in Chatham Waterfront: the local picture

At about 3 miles from the coast, Chatham Waterfront is close enough for sea air to matter. Near the sea, the fan and discharge at the top of a kitchen extract corrode faster than they would inland. The FSA’s data shows about 44 bars, pubs and nightclubs and about 8 hotels, B&Bs and guest houses registered within roughly a mile and a half of the centre of Chatham Waterfront. Any of them serving cooked food has an extract to keep clean, from canopy to discharge. In Chatham Waterfront, food businesses are inspected by environmental health officers from Medway council. A greasy canopy or dripping filters are the sort of thing an inspection can pick up. Before-and-after pictures from each clean are a simple way to show the extract is in hand.

A hospital like St. Bartholomew's Hospital, about under half a mile west, is the kind of site where a kitchen may cook for patients, staff and visitors all day. For schools such as Brompton-Westbrook Primary School, kitchen extract cleaning is usually booked for the holidays, when the canteen is closed.

Chatham Waterfront is about 1 mile east of Rochester, in Medway. Chatham Waterfront gets the same approach as every site we work on: a survey first, a fixed quote, work timed around your hours and a report with pictures. Chatham Waterfront is one of 68 places in Medway we cover for commercial clients. Our Maidstone page covers sites nearby (8 miles or so).

All of ME4, ME1 and ME7 is covered for grease filter exchange, from busy streets to back roads. Whether your site is on New Road, Old Road and Ship Lane or a nearby road, we can help. Chatham Waterfront is on the A231, which makes it straightforward for our technicians to reach for out-of-hours visits. If your site is just outside Chatham Waterfront, we cover Brompton (1 mile north-east), Rochester Riverside (1 mile north-west), Luton (1 mile south-east), Frindsbury (1 mile north-west) and Chatham (2 miles south). We also work in nearby towns such as Rainham (4 miles south-east), Park Wood (4 miles south-east), Lordswood (3 miles south), Twydall (3 miles east), Hoo St Werburgh (3 miles north-east) and Wigmore (4 miles south-east).

Local landmarks in Chatham Waterfront

Around Chatham Waterfront, our work takes us to kitchens and buildings near King's Arms, St John Fisher RC Comprehensive School and Former Ordnance Store At Chatham Gun Wharf. Nearby too are St Michael the Archangel Church (within half a mile south), Fort Pitt Grammar School (0.5 miles south-west) and The Paddock (within half a mile north-east). There’s a railway station in Chatham Waterfront itself: Chatham station. Other landmarks nearby include St. Bartholomew's Hospital (less than half a mile west) and Rochester Castle (1 mile west). Not far away are Gad's Hill and Ranscombe Farm.

Map of Chatham Waterfront © OpenStreetMap contributors

Multi-site and managed buildings

From a single site to a large estate, the standard is the same: diagnosis, a fixed price, work booked around your hours and a written report with photos.

Managing agents often deal with us directly. Tell us the site, the work and the access arrangements, and we’ll send a fixed quote.

Different parts, different methods

The plenum

Clean filters reduce the grease reaching the plenum, but it still needs cleaning as part of TR19.

School, care home and staff kitchens

A longer exchange interval may suit lighter cooking. The interval is set to fit.

Staff cleaning versus specialist work

Logging matters as much as cleaning. A simple log of filter washes, wipe-downs and checks shows an inspector that the system is looked after between visits, next to our reports.

If your staff spot something between visits, like drips, unusual noise, smells or damaged filters, it’s best reported rather than tackled in-house. We can diagnose it and quote.

Common problems we fix in Chatham Waterfront

Repeated removal and washing takes its toll on filters. Damaged filters don’t sit flush and grease passes round them.

Signs it’s time to call us include:

  • A greasy plenum behind the filters
  • A canopy running with filters missing
  • Grease dripping from the canopy
  • Grease left in baffles after washing

If you cook for passing trade around Chatham station, the extract can be cleaned between your last and first customer.

What to look for in a quote

  • Whether the quote is based on a survey or photos
  • When they can work, and whether that’s outside your opening hours
  • When the next visit should be, and why
  • Proof of accreditation you can verify

Choosing a duct cleaning contractor

BESCA Vent Hygiene EliteMember, cleaning to BESA TR19® Grease
CHAS · SafeContractorISO 9001 and fully insured
Certificate and photo reportWith every clean
24/7 emergency calloutEvenings, nights and weekends
Since 2009South East England and London