Medway · Extract fan repair and replacement

Extract fan repair and replacement in Wallend, Medway

Need extract fan repair in Wallend? We diagnose first, fix the price and book the work around your hours, then sign off with a report and pictures.

  • A dead fan motor
  • A belt-driven fan that squeals
  • An extract that vibrates through the ductwork

Extract fan repair near Wallend

About our extract fan repair in Wallend

Grease and fans don’t mix. Deposits on the impeller throw it out of balance, which shakes the bearings and mountings. That’s why we check the grease whenever we work on a fan and can arrange a TR19® clean of the whole system at the same time. Common call-outs are for a dead fan motor and a belt-driven fan that squeals, on fan housings, kitchen extract fans and belts and pulleys.

In a small place like Wallend, fans are often on an outside wall or roof, open to wind and rain. That, with the grease, is hard on motors and bearings.

We are CHAS and SafeContractor accredited, we hold ISO 9001 and we’re fully insured. We’re also a BESCA Vent Hygiene Elite member, cleaning to BESA TR19® Grease, and we have been trading since 2009.

Five Duct Doctor technicians in navy uniforms with the company vans
Where
Wallend (ME3)
Region
Medway
Paperwork
Photo report after every visit
Quotes
Fixed quote, normally within a working day
When we work
Nights, weekends or holidays to suit you
Phone
0345 646 2711
Last updated
30 October 2026

Managing agents and facilities teams in Wallend

The Fire Safety Order 2005 puts the duty to manage fire risk on the responsible person, which may be the employer, owner, landlord, FM or managing agent. Where responsibility is shared, records matter even more.

Keeping records across a portfolio is half the battle. Each visit produces a dated report with photos, so you can show an insurer or inspector what was done at each site.

What extract fan repair can’t fix

In fairness, some problems need a different fix:

  • Odour complaints that need filtration rather than a fan repair
  • Grease throughout the ductwork, which needs a full TR19 clean
  • Faults on the gas side of an interlock system, which need a Gas Safe registered engineer

Not sure which it is? You can ring 0345 646 2711, or send details by email and we’ll tell you honestly before booking.

What the work covers

  • Kitchen extract fans
  • Fan motors
  • Roof and wall fans
  • Belts and pulleys
  • Fan housings
  • Bearings

Common questions in Wallend

Is Wallend within the area you cover?

Yes. Wallend is within the area we cover across London and the South East. A survey first, from photos or a visit, means we arrive with the right kit.

Who inspects food businesses in Wallend?

In Wallend, it’s Medway council that carries out food hygiene inspections. Inspections are risk-based, so a visit can come at any time, including the week a fan stops.

Is repair an option before replacing the whole fan?

In many cases, yes. A clean, a new belt or new bearings can bring a fan back and we only recommend replacement when repair does not make sense.

What’s TR19?

It’s BESA’s specification and the benchmark insurers, fire officers and EHOs look to. It sets out inspection, cleaning and record keeping, and it takes a risk-based approach.

How much notice should we give?

That depends on the slot you want and the size of the job. Tell us your preferred dates when you ask for a quote, and for anything urgent, ring our 24/7 emergency line.

Does the extract need to be off for a fan repair?

The extract must be off while the fan is opened up. Most kitchens book us out of hours to avoid losing a service.

Do you replace extract fans as well as repair them?

We can. We fit replacement fans as well as repairing old ones and we will talk you through what’s involved.

How long will the fan be out of action?

Typically, a fan repair takes an hour or two to diagnose, then longer if parts or a new fan are needed. If parts have to be ordered, we will tell you how long that’s likely to be.

When a fan fails in Wallend

The coast is only about 1 mile from Wallend. Salt air is hard on fan housings, motors and fixings on roofs and outside walls. It’s Medway council that sends environmental health officers to food businesses in Wallend. A kitchen with no working extract can fall short of the suitable and sufficient ventilation food hygiene rules expect. That is one more reason not to keep cooking with a broken fan. At about 34 miles from central London, Wallend sits well inside the area we cover. The visit is fixed around your opening hours, not ours.

If you manage a school such as St James Church of England Primary Academy and the kitchen fan is getting louder, the next break is the time to deal with it. If you look after a church or hall kitchen near Church of St James, or anywhere in Wallend, test the extract fan before a big event rather than on the day.

Wallend is about 5 miles north-west of Minster, in Medway. We provide extract fan repair for commercial premises of every kind in Wallend and the rest of Medway. Across Medway, we cover 68 places, and Wallend is one of them. We also work in Maidstone, about 15 miles from Wallend.

Every address in ME3 is covered for extract fan repair, from busy streets to back roads. Wallend sits on or near the B2001, so getting to you is simple for extract fan repair. Neighbouring places we cover for extract fan repair include Grain (1 mile east), Blue Town (2 miles east), Sheerness (3 miles east), Queenborough (3 miles south-east) and Rushenden (3 miles south-east). Within a short drive, we also cover Gillingham (8 miles south-west), Chatham (10 miles south-west), Rochester (10 miles south-west), Rainham (8 miles south-west), Strood (10 miles south-west) and Luton (9 miles south-west).

Around Wallend

In Wallend, that means kitchens and buildings near The Hogarth Inn. For rail, the closest station is Sheerness-On-Sea station, roughly 2.6 miles east. Other landmarks nearby include Bluetown Heritage Centre (2.3 miles east). For a walk, there’s Bishop Saltings.

Map of Wallend © OpenStreetMap contributors

What your team can do, and what needs us

Day-to-day cleaning is something your team can do: wiping down canopy surfaces, cleaning filters and keeping a simple log. Inside the ducts, risers and fan is specialist work, which is where we come in.

If your staff spot something between visits, such as dripping grease, a noisy fan, a smell or a filter that will not come clean, it’s best reported rather than tackled in-house. We’ll take a look and give you a fixed quote.

How the job changes from site to site

Impellers and housings

The fan housing collects grease too. We check both and cleaning may be part of the fix.

Fan controls

Where the fault is in the building’s electrical supply, an electrician is needed. If that is the cause, we will say so and explain what we found.

Leave it or put it right?

A noisy fan rarely fixes itself. Worn bearings can seize without much warning and the fan may stop when you are busiest. A repair booked now is simpler than an emergency later. It’s worth booking a check, because nobody sees inside a duct day to day.

You will not find a price list here, because each job is priced on what it involves. Call for a fixed quote, and we will explain what it covers.

Why book with us

  • A written report with pictures after every visit
  • A BESCA Vent Hygiene Elite member, cleaning to BESA TR19® Grease
  • CHAS, SafeContractor and ISO 9001
  • Fixed quotes, usually within one working day

Read our cost guide or our accreditations and certificates.

What we do, step by step

We work around your opening hours, not the other way round. We book the visit for a time the area is closed, whether that is an evening, overnight or a weekend. When the team arrives, the work area is protected and the relevant equipment is switched off to cool, and the job takes part of a day for most faults, with a return visit if parts have to be ordered. If the van will struggle with a lane or gateway near Wallend, let us know and we will plan around it.

  1. We start with the symptoms, such as rattling, humming, slow running or a fan that will not start.
  2. With the fan safely isolated, we open it up for a proper look.
  3. The impeller, bearings, belts or drive, motor and mounts are all inspected.
  4. You hear what’s wrong and what it will cost, with a fixed quote, before we go ahead.
  5. The repair or replacement is carried out and the fan is run and checked.

Preparing for the visit

  • Let us know about parking and loading
  • Let us know about permits to work or site inductions
  • Name a contact who can let us in at the agreed time

Getting a quote

To help us quote: the address, the type of site and when it’s open, a few pictures and any previous report or certificate. Then call us on 0345 646 2711, or send details by email.

Get a price

Related advice

Keeping the system healthy

Results last longer with the right care. Here’s what we suggest:

  • Get a noisy fan checked rather than slowed down
  • Keep the fan on a planned cleaning cycle
  • Don’t wait for a noisy fan to stop
  • Keep a record of any trips or stoppages

We run the fan and check it’s steady before we go. You will hear what we found and what we did, and anything else we noticed is pointed out.

A scheduled maintenance plan keeps the whole system on a regular cycle, so the fan is looked at as part of each visit and wear is caught earlier.

BESCA Vent Hygiene EliteMember, cleaning to BESA TR19® Grease
CHAS · SafeContractorISO 9001 and fully insured
Certificate and photo reportWith every clean
24/7 emergency calloutEvenings, nights and weekends
Since 2009South East England and London