Medway · Extract fan repair and replacement

Grain extract fan repair

We cover Grain for repair and replacement of kitchen extract fans, fan motors and worn fan parts. Out-of-hours visits, a fixed quote and a written report with pictures as standard.

  • A dead fan motor
  • A worn or slipping fan belt
  • Poor airflow at the canopy

Extract fan repair across Grain

Extract fan repair in Grain, done properly

Diagnosis comes before parts. We look at the motor, the belts or direct drive, the impeller and the mountings, along with the fan’s controls. After that, you get a fixed price for what’s needed. The work covers kitchen extract fans, roof and wall fans and bearings, and people most often call us about a fan that whines, hums or grinds and an extract fan that has stopped working.

In a small place like Grain, fans are often on an outside wall or roof, open to wind and rain. That, with the grease, is hard on motors and bearings.

The paperwork matters as much as the work. You get a written report with pictures after each visit, covering the work done, any areas we couldn’t access and a recommended next date. File it in your maintenance log so it’s ready for an insurer, fire officer or EHO.

Duct Doctor duct and vent cleaning vans lined up in a car park with the team
Where
Grain (ME3)
Wider area
Medway
Records
Written report with photos
Quotes
Fixed quote, normally within a working day
When we work
Overnight and weekend work, 24/7 emergency callout
Telephone
0345 646 2711
Reviewed
30 October 2026

Your questions about extract fan repair in Grain

Can you get to a site in Grain?

Yes. Villages and rural sites across the South East are part of our work, Grain included. Photos of the system and directions to the site help us plan the visit.

What if my kitchen extract fan stops in Grain at night?

Extract fan emergencies in Grain are covered around the clock. The number to ring is 0345 646 2711. Tell us where the fan is and how to reach it.

What makes a kitchen extract fan rattle or whine?

Grease on the blades throws the fan out of balance, which is a common cause of noise. Worn bearings, belts and loose mounts are others.

Who has the legal duty for fire safety?

That depends on who controls the premises. Under the Fire Safety Order 2005, it’s the responsible person, which can be the employer, the owner, a landlord, an FM or a managing agent.

What is TR19?

TR19® is BESA’s specification for ventilation hygiene. TR19® Grease, a standalone specification since 2019, covers grease in kitchen extract systems, and TR19® Air covers general supply and extract systems.

Do you look at the system first?

Yes, every time. We diagnose before we treat: the survey shows what needs doing and what access we need and the fixed quote is built on it.

Is it worth cleaning the extract while you are fixing the fan?

Often it makes sense to do both. A full clean takes in the whole extract, including the fan, with a certificate and photo report.

Are you accredited?

Duct Doctor is a BESCA Vent Hygiene Elite member, cleaning to BESA TR19® Grease. We also hold CHAS, SafeContractor and ISO 9001, and we carry full insurance.

Part by part

Motors and bearings

If the motor runs hot or keeps tripping, something’s wrong. The cause might be grease restricting the airflow or the motor may be near the end of its life.

Roof and wall-mounted fans

Fans outside are exposed to rain and condensation. Corrosion of housings and fixings is common.

Signs you need extract fan repair in Grain

Not every problem is mechanical. Speed controllers, isolators and wiring can all fail so we check the controls before blaming the motor.

Look out for any of the following:

  • An extract that vibrates through the ductwork
  • A fan that whines, hums or grinds
  • A squealing belt on start-up
  • A dead fan motor

If you run a church or community hall kitchen, near Church of St James or elsewhere in Grain, an extract fan that rarely runs can seize or fail when it’s needed.

What your quote should include

  • When they can work, and whether that’s outside your opening hours
  • Proof of insurance
  • Whether VAT is included
  • Proof of accreditation you can verify

How to choose an extract cleaning contractor

Looking after it afterwards

How long the results last depends on use and care. Here’s what we suggest:

  • Keep the emergency number where staff can see it
  • Clean or change filters on schedule
  • Keep the fan on a planned cleaning cycle
  • Do not turn the fan down to hide a noise

Before we leave, the fan is run and checked. You will hear what we found and what we did along with anything else that needs watching.

When filters block, the fan works harder. Changing or cleaning them on time takes load off the motor and helps prevent overheating.

When a fan fails in Grain

The coast is only about 1 mile from Grain. Salt air is hard on fan housings, motors and fixings on roofs and outside walls. In Grain, food businesses are inspected by environmental health officers from Medway council. Ventilation is part of food hygiene law, which expects it to be suitable and sufficient. That’s one more reason not to keep cooking with a broken fan. Grain is about 35 miles from central London, well within the area we cover across London and the South East. The visit is fixed around your opening hours, not ours.

School kitchens cannot easily serve lunch without extraction, so if you look after one at a school like St James Church of England Primary Academy, fix a failing fan before term starts.

Grain is about 5 miles north-west of Minster, in Medway. Sites in Grain get the same service as everywhere we cover: diagnosis first, a fixed price, out-of-hours working where needed and a written report with photos. Across Medway, we cover 68 places, and Grain is one of them. Maidstone is in our area too, about 15 miles from Grain.

All of ME3 is covered for extract fan repair, from the main roads to the quietest streets. That includes premises on High Street, Power Station Road and Chapel Road and nearby roads. If your site is just outside Grain, we cover Wallend (1 mile west), Blue Town (2 miles south-east), Sheerness (2 miles south-east), Queenborough (3 miles south-east) and Rushenden (3 miles south). Further out, we also cover Gillingham (8 miles south-west), Chatham (10 miles south-west), Rochester (10 miles south-west), Rainham (8 miles south-west), Strood (11 miles south-west) and Luton (10 miles south-west).

Around Grain

Typical jobs here are in premises near The Hogarth Inn and the streets around them. The closest station to Grain is Sheerness-On-Sea station, about 2.1 miles south-east. Well-known places in the area include Bluetown Heritage Centre (1.8 miles south-east).

Map of Grain © OpenStreetMap contributors

Fixed quotes for extract fan repair in Grain

Every site gets its own quote. This is what makes a difference:

  • When the work can happen, such as evenings, overnight or weekends
  • Whether it’s a one-off visit or part of a schedule
  • How many systems or sites are involved
  • Access, including roofs, risers and ceiling voids

One small site or a whole estate, we price it on the same basis: the work involved, the access and the timing. The price is fixed before work begins.

Asking for a quote

Many jobs can be priced from pictures and some basics. Send what you can of the following:

  • Detail shots of panels, filters and grilles
  • Any previous report or certificate
  • The site address and the type of premises
  • A few general shots of the system

Photos are enough for some jobs, while others need a look on site. Larger sites, and anything hidden behind walls, ceilings or floors, are normally surveyed first. Either way, you get a fixed price before we start.

What a clean won’t put right

Before you book, it helps to know what’s not included:

  • Faults in the building’s electrical supply, which need an electrician
  • Problems with the gas supply or its interlock valve
  • Ductwork designed too small for the kitchen’s cooking

Not sure which it is? You can phone us on 0345 646 2711 or send us an email and we’ll tell you honestly before you book.

What we work on in Grain

  • Roof and wall fans
  • Belts and pulleys
  • Fan motors
  • Bearings
  • Kitchen extract fans
  • Fan housings

What staff can safely do

If your staff spot something between visits, like drips, unusual noise, smells or damaged filters, it’s best reported rather than tackled in-house. We can diagnose it and quote.

Staff cleaning and specialist work aren’t the same thing. A daily filter wipe and a weekly filter wash keep grease down at the front of the system, but grease that has passed the filters is out of reach. Reaching it takes a specialist with the right equipment.

How the visit works

There’s very little for your team to do on the day. A contact on site lets us in at the agreed time and points us to the system, and we take it from there. Afterwards, the area is left tidy and the written report follows. Somewhere like Grain, lanes, gates and parking are worth mentioning in advance.

  1. We start with the symptoms, such as rattling, humming, slow running or a fan that won’t start.
  2. With the fan safely isolated, we open it up for a proper look.
  3. The impeller, bearings, belts or drive, motor and mounts are all inspected.
  4. We explain the fault and give you a fixed price for the fix.
  5. The repair or replacement is carried out and the fan is run and checked.

Before we arrive

  • Plan for cooking equipment or plant to be off before we arrive
  • Clear the space around the work
  • Tell us where we can park and unload

Get a fixed quote

Quotes are quick. Call or email with a few details and you will usually have a fixed price within one working day. If we need to see the system first, we book a survey around your hours.

Get a quick quote

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BESCA Vent Hygiene EliteMember, cleaning to BESA TR19® Grease
CHAS · SafeContractorISO 9001 and fully insured
Certificate and photo reportWith every clean
24/7 emergency calloutEvenings, nights and weekends
Since 2009South East England and London