Hampshire · Extract fan repair and replacement
Extractor fan repair in Basingstoke
One call covers extract fan repair and replacement in Basingstoke, from survey to sign-off. Fully insured, with CHAS, SafeContractor and ISO 9001.
- A humming noise from the fan motor
- Poor airflow at the canopy
- An extract fan that has stopped working
What extract fan repair cannot fix
We will not sell you work that does not address the problem, so these are the things it will not cover:
- A system that needs redesigning rather than repairing
- Faults in the building’s electrical supply, which need an electrician
- Odour complaints that need filtration rather than a fan repair
If in doubt, phone us on 0345 646 2711 or use the quote form and we will say what we think before booking.
Parts of the system we cover
- Fan housings
- Bearings
- Kitchen extract fans
- Fan motors
- Roof and wall fans
- Belts and pulleys
Extract fan repair in Basingstoke
Everything a kitchen extract does depends on the fan. Once it turns noisy, sluggish or stops altogether, the kitchen gets hot and smoky very quickly. Our engineers track down the fault and fix it with a repair or a replacement. We are often asked to deal with a whining or grinding extract motor and an extract that vibrates through the ductwork, across belts and pulleys, roof and wall fans and fan motors.
Basingstoke is big enough to have kitchens of every kind, and every one relies on its extract fan. A failed fan typically means a kitchen can’t cook safely, so our 24/7 emergency line matters.
The sign-off is always in writing: a written report, dated and illustrated with pictures, plus a certificate through the BESCA Vent Hygiene Elite portal when the work is a TR19® Grease clean. Any parts we couldn’t reach are recorded on it too.
Your questions about extract fan repair in Basingstoke
Do you work overnight in Basingstoke?
Yes, evening, overnight and weekend work is normal for us. It means the site in Basingstoke keeps running as normal. When you call us on 0345 646 2711 or send us an email, mention when the site is quiet.
What if my kitchen extract fan stops in Basingstoke at night?
Extract fan emergencies in Basingstoke are covered around the clock. Call 0345 646 2711 and tell us what the fan is doing, or not doing. A photo of the fan’s rating plate helps.
Is repair an option before replacing the whole fan?
In many cases, yes. A clean, a new belt or new bearings can bring a fan back, and we’ll always say when repair makes sense.
How do you keep the site clean during the work?
Floors and surfaces near the work are sheeted before work begins, and anything we remove is contained. At the end, the area is cleaned down.
What paperwork should we keep on file?
Visit reports, certificates and your in-house cleaning logs. They’re what an insurer, fire officer or EHO may ask for, so keep them together and easy to find.
Can you supply and fit a replacement fan?
Yes. If repair is not sensible, we replace the fan. The replacement has to suit the ductwork and the cooking so we confirm that first.
Do you have insurance?
Yes. Full insurance covers our work and have been trading since 2009.
What happens to the waste?
Anything we remove is contained as we work and taken away with us, including grease, debris and dirty water. None of it is left on site.
In-house cleaning or a specialist?
For ventilation and air handling systems, in-house care is mostly about checks: keeping grilles clear, noting unusual noise or smells and logging filter changes. The inside of ducts and units needs a specialist.
Keep a record of what your team does. A dated log of in-house cleaning and checks shows an inspector that the system is looked after between visits, alongside our reports.
The process
On the day, we arrive at the time agreed with you, often in the evening, overnight or at the weekend so the site keeps working. Equipment that has to be off is switched off and allowed to cool before any work starts, and floors and nearby surfaces are sheeted. On site, it takes anything from an hour or two to a full visit, depending on the fault. In Basingstoke, bigger jobs are often split over several out-of-hours visits.
- A visit is booked, in the evening or overnight if that suits.
- We isolate the extract and open the fan housing.
- We inspect every moving part and the fixings.
- We explain the options and quote a fixed price.
- The fan is repaired or replaced, then checked running.
How to prepare
- Have your last certificate or report to hand
- Let us know how we reach the system, including roofs, risers and plant rooms
- Let us know about parking and loading
Ask for a quote
If you need extract fan repair in Basingstoke, give us a ring on 0345 646 2711, or email photos. Let us know the site type and the opening hours, plus photos or the previous report if they’re to hand. We typically send a fixed quote within one working day.
Related advice
What affects the quote in Basingstoke
There’s no set price list, because sites vary so much. The quote depends on:
- Working hours and out-of-hours timing
- Any permits to work or inductions
- Parking and loading at the site
- The scale of the work
What you pay depends on the size of the system, what state it’s in and access to every part of it. We give you a fixed price before any work starts, so you know where you stand.
What to send for a quote
A few details help us quote accurately. With your enquiry, please include:
- Your last certificate, test record or report
- Detail shots of panels, filters and grilles
- The postcode and the type of business
- Problems your staff have spotted
We don’t publish a price list, because no two systems are the same. We look at your system first, from photos or on a visit, and then give you a fixed quote. To get going, call us on 0345 646 2711 or drop us a line.
For landlords and multi-site operators
Records are where multi-site compliance often slips. Every visit ends with a dated report and photos, so you can show an insurer or inspector what was done at each site.
Whether it’s one building or many, you get the same standard: the system surveyed, the price fixed, the visit fitted around trading and everything written up afterwards.
When a fan fails in Basingstoke
There are about 114 restaurants, cafés and canteens and about 39 takeaways and sandwich shops within 1.5 miles or so of the middle of Basingstoke, according to the Food Standards Agency’s register. Every one of them that cooks under a canopy depends on its extract fan to keep cooking. Food hygiene inspections in Basingstoke are the job of Basingstoke and Deane council’s environmental health team. Food premises are expected to have suitable and sufficient ventilation under food hygiene rules. A kitchen without a working fan has a problem to fix quickly. Basingstoke, about 46 miles from central London, is within our usual area. The visit is fixed around your opening hours, not ours.
If you run a church or community hall kitchen, near St Michael's Church or elsewhere in Basingstoke, an extract fan that rarely runs can seize or fail when it’s needed. For a takeaway near Basingstoke station, a fan that fails on a busy evening means turning customers away, and our emergency line runs 24/7. School kitchens can’t easily serve lunch without extraction, so if you look after one at a school like King's Furlong Infant School and Nursery, fix a failing fan before term starts.
Basingstoke is in Hampshire. Sites in Basingstoke get the same service as everywhere we cover: a survey first, a fixed quote, work timed around your hours and a report with photos. Basingstoke is one of 683 places in Hampshire we cover for commercial clients. We also work in Reading, about 14 miles from Basingstoke.
All of RG24, RG22, RG21 and RG23 is within our area for extract fan repair, from busy streets to back roads. You will find streets such as Church Square, Queen Annes Square and The Square, and we cover them all for extract fan repair. Being close to the A30 and A33, Basingstoke is easy for our technicians to reach at any hour. Other places close to Basingstoke include South Ham (1 mile south-west), Winklebury (1 mile west), Brighton Hill (1 mile south), Rooksdown (1 mile north-west) and Buckskin (1 mile west). Larger places within reach include Farnborough (15 miles east), Fleet (11 miles east), Aldershot (15 miles east), Alton (10 miles south-east), Yateley (13 miles north-east) and Tadley (6 miles north). As one of the bigger places in Hampshire, Basingstoke has a wide mix of commercial premises, all within our area for extract fan repair.
What’s near Basingstoke
We work in commercial kitchens and buildings around Cranbourne, The Costello School and The Rising Sun pub. Basingstoke’s nearest station is Basingstoke station, roughly 0.6 miles east of the centre. Well-known places in the area include Basing House (2.2 miles east) and The Malls (0.6 miles east). For a walk, there’s Farleigh Hill and Daneshill Park Woods.
Part by part
Direct-drive fans
Many kitchen extracts use direct-drive fans. When the motor fails, replacing the whole fan unit can make more sense than repairing it and we will talk you through it.
Roof and wall-mounted fans
An external fan’s rattle can be heard outside. It’s often down to loose mounts or worn bearings.
Between visits
A little care between visits keeps the system in better shape. We recommend:
- Make sure the isolator and controls are easy to reach
- Keep all filters fitted while cooking
- Keep the fan on a planned cleaning cycle
- Save our number for the 24/7 emergency line
Keep an ear on the fan after the repair. A new noise or vibration is worth reporting early, so it can be looked at before it grows.
A fan that’s starting to make noise is giving you a warning. Getting it checked now means a planned repair instead of a breakdown at the worst moment.