Hampshire · Grease filter exchange
Grease filter exchange in Basingstoke, Hampshire
Professional grease filter exchange in and around Basingstoke, timed so the site keeps working and signed off in writing with pictures.
- Poor airflow through the filters
- Filters so greasy the air can barely pass
- Gaps where filters have been removed
How we handle grease filter exchange in Basingstoke
Cleaning filters by hand takes staff time and is easy to put off. With a filter exchange, we bring a clean set and take the dirty one away, so the canopy is never left without filters. If you have filters that leave gaps in the canopy and grease collecting in the filter channels, we can put it right.
Town-centre kitchens in a place like Basingstoke often sit below flats or offices, and the extract can climb several storeys before it discharges. Vertical risers like that need access panels in the right places, and anything we cannot reach goes on the report.
Duct Doctor has been trading since 2009, as a BESCA Vent Hygiene Elite member, cleaning to BESA TR19® Grease. We also hold CHAS, SafeContractor and ISO 9001, and we carry full insurance.
For landlords and multi-site operators
We regularly work with managing agents. Send the address, what’s needed and how access works and we will come back with a fixed quote.
Under the Regulatory Reform (Fire Safety) Order 2005, the responsible person must assess and reduce fire risk, and that can be the employer, the owner, a landlord, a facilities manager or a managing agent. Where responsibility is shared, records matter even more.
When something else is needed
We’d rather tell you now than book work that won’t help, so here are the limits:
- An extract that was undersized from the start
- Cooking smells reaching neighbours, which need odour control
- A noisy or failed extract fan
Not sure which it is? You can ring 0345 646 2711 or drop us a line and we’ll tell you honestly.
Where we work
- Wall canopies
- Island canopies
- Mesh filters
- Baffle filters
- School and hospital kitchens
- Restaurants and pubs
Signs you need grease filter exchange in Basingstoke
Missing filters are more common than you’d think. A missing filter leaves an open route into the system and on into the ductwork.
These are the problems we see most often:
- A greasy plenum behind the filters
- Blocked baffle filters
- Filters that come out of the sink still dirty
- Missing filters in the filter bank
For schools such as King's Furlong Infant School and Nursery, kitchen extract cleaning is normally booked for the holidays, when the canteen is closed.
What to look for in a quote
- What records you will receive afterwards
- When the next visit should be, and why
- How areas they can’t reach will be recorded
- What hours they’ll be on site
Places near Basingstoke
What else we do in Basingstoke
Grease filter exchange around Basingstoke
Food Standards Agency data counts about 114 restaurants, cafés and works canteens and about 39 sandwich bars and takeaways within about 1.5 miles of central Basingstoke. Clogged filters slow the airflow, and busy kitchens like these clog them fast. It’s Basingstoke and Deane council that sends environmental health officers to food businesses in Basingstoke. Extraction counts as kitchen equipment, so its condition can come up on the day. A TR19® certificate and photo report after each clean gives you a record to show an inspector. Fire safety in Basingstoke falls to Hampshire and Isle of Wight Fire and Rescue Service. In most workplaces, including commercial kitchens, it’s the fire and rescue authority that enforces the Fire Safety Order.
Kitchens that cook twelve hours or more a day, as some healthcare kitchens do, fall into BESA’s three-monthly minimum; Basingstoke and North Hampshire Hospital is the nearest hospital to Basingstoke, about 1.1 miles north. A hall kitchen that only cooks for events, whether near St Michael's Church or elsewhere in Basingstoke, still needs its extract cleaned, just less often.
Basingstoke is in Hampshire. Anywhere in RG24, we cover grease filter exchange for commercial sites. Across Hampshire, we cover 683 places, and Basingstoke is one of them. For sites nearby, see our Reading page, about 14 miles away.
Postcode districts we cover here for grease filter exchange: RG24, RG22, RG21 and RG23. Local streets include Church Square, Queen Annes Square and The Square, and we cover them all for grease filter exchange. Basingstoke is on the A30 and A33, so it’s easy for us to get to for out-of-hours visits. Nearby, we also carry out grease filter exchange in South Ham (1 mile south-west), Winklebury (1 mile west), Brighton Hill (1 mile south), Rooksdown (1 mile north-west) and Buckskin (1 mile west). We also work in nearby towns such as Farnborough (15 miles east), Fleet (11 miles east), Aldershot (15 miles east), Alton (10 miles south-east), Yateley (13 miles north-east) and Tadley (6 miles north). Being one of Hampshire’s larger places, Basingstoke has a wide mix of commercial premises, all within our area for grease filter exchange.
Near you in Basingstoke
Around Basingstoke, our work takes us to kitchens and buildings near Cranbourne, The Costello School and The Rising Sun pub and the streets around them. For rail, the closest station is Basingstoke station, about 0.6 miles east of the centre. Other landmarks nearby include Basing House (2.2 miles east) and The Malls (0.6 miles east). Open spaces near Basingstoke include Farleigh Hill and Daneshill Park Woods.
What happens on the day
Night work is normal for us. A lot of visits happen overnight or at weekends, so the site can open as normal afterwards. The visit itself takes less than an hour in most kitchens. A big building in Basingstoke doesn’t have to shut: the work can be spread across a few evenings or weekends.
- First, we check the canopies and the filters in them.
- Any damaged or missing filters are noted.
- We exchange the dirty filters for a clean set.
- We check the filters are seated and the canopy is ready to use.
- We tell you if the plenum or canopy needs a clean.
Before we arrive
- Let us know how we reach the system, including roofs, risers and plant rooms
- Have your last certificate or report to hand
- Move anything stored near the system
Ask for a quote
There’s no standard price list, because every site is different. We look at your system first, from photos or on a visit, and then give you a fixed quote. To start, call us on 0345 646 2711 or use the quote form.
Related advice
What the work involves, part by part
Baffle filters
Baffle filters are a common choice for commercial canopies. They don’t clean themselves, because the grease they collect builds up.
Busy restaurant and pub kitchens
When service is non-stop, filters get forgotten. A regular exchange means nobody has to remember.
Questions from Basingstoke
Who is the fire and rescue service for Basingstoke?
That is Hampshire and Isle of Wight Fire and Rescue Service. If a fire safety officer visits a commercial kitchen, they may ask about the fire risk assessment and how the extract is kept clean.
Can a school canteen extract in Basingstoke be done out of term time?
Yes. The holidays are the usual time for school work. The FSA’s register shows about 32 schools and colleges with food registrations within roughly a mile and a half of Basingstoke. Tell us your holiday dates and we’ll book the visit for when the site is empty.
Can you look after several sites?
Yes. You deal with one contact for every site in our area, and visits can be set on a regular cycle.
What does grease filter exchange cost?
We price it on the number of filters and the visit frequency. Tell us what you have and we’ll come back with a fixed quote quickly.
What do you do to protect the area?
By covering it before any work starts. We keep the work contained and leave the area clean.
Do we need to close the kitchen while filters are changed?
Most changes take a few minutes per canopy, longer for a large kitchen with several canopies, so the impact is small. We plan visits outside your busiest times wherever we can.
Which records should we keep?
Every certificate and report from each visit, filed in the maintenance log with your in-house cleaning records. BESA says certificates should show the date, location and technician.
Do you have a 24/7 line?
Yes, day and night, every day of the year. Office hours are Monday to Friday, 8am to 6pm, with the emergency line covering every other hour.
Aftercare tips
Once we have finished, these simple steps help:
- Keep every filter in place during service
- Clear anything stored on or near the canopy
- Tell us if the menu or opening hours change
- Do not let the full clean slip because filters are changed
Your team carries on as normal, without the filter washing. Just keep the canopy clear for the next visit and let us know of any changes to opening hours.
Saturated filters let more grease through. A regular cycle keeps the rest of the system cleaner between full cleans.
What affects the quote in Basingstoke
You’ll get a fixed price before we start. It takes into account:
- Whether it’s a one-off visit or part of a schedule
- Access, including roofs, risers and ceiling voids
- The times the site is available
- The scale of the work
Working hours, access and the scale of the site can all change the price. Each of those is built into the quote and give you a fixed price before we start.
Asking for a quote
When you call or email, these details help:
- The times we could work without disrupting the site
- Wide photos of the system and the area around it
- Where the site is and what kind of site it is
- The paperwork from the last visit, if you have it
Here’s what helps us quote: the address, the type of site and when it’s open, a few pictures and the last certificate or report, if there is one. Then phone us on 0345 646 2711, or email photos.