Surrey · Ductwork cleaning
Ductwork Cleaning in Thorpe
Our technicians work in Thorpe on ductwork cleaning. Fixed quotes, work around your opening hours and photo reports as standard.
- Duct runs that cannot be reached
- Ductwork that has never been cleaned
- High readings at a recent grease test
Ductwork cleaning for kitchens and businesses in Thorpe
Duct Doctor has cleaned kitchen extract ductwork since 2009, working across London and the South East. We are a BESCA Vent Hygiene Elite member, cleaning to BESA TR19® Grease, and our certificates are issued through the BESCA Vent Hygiene Elite portal. If you have thick crusts of old grease along the duct and high readings at a recent grease test, we can help.
In a small place like Thorpe, kitchens are often in older or extended buildings, with long single-storey duct runs, where grease settles in the flat sections. We agree access and timings in advance.
Insurers, fire officers and environmental health officers all look at records. That is why every job is written up in a report with photos, and grease extract cleans come with a TR19® certificate issued through the BESCA Vent Hygiene Elite portal.
- Location
- Thorpe (TW20)
- Wider area
- Surrey
- Paperwork
- Certificate plus before-and-after pictures
- Price
- Fixed quote, usually within a working day
- Working hours
- After hours by arrangement; emergencies any time
- Phone
- 0345 646 2711
- Last updated
- 30 October 2026

Leave it or put it right?
A fire in a greasy duct is hard to reach and hard to stop. It can travel through the ductwork to other parts of the building, so cleaning the duct is as important as cleaning the hood. It’s simpler to plan the work at Thorpe now than to arrange it in a hurry later.
Several systems or sites on one quote often makes better use of the time. Tell us about everything you’d like looked at and we’ll price it together.
What you get with us
- Fixed quotes, usually within one working day
- We diagnose before we treat
- Full insurance on every job
- Photo reports with every job
Take a look at our cost guide and our accreditations and certificates.
Also near Thorpe
What else we do in Thorpe
Between visits
A little care between visits keeps the system in better shape. Our advice:
- Get panels fitted where the duct couldn’t be cleaned
- Keep to the interval on the report
- Keep the fan on while anything is cooking
- Keep grease filters clean and fitted whenever you cook
File the paperwork in the maintenance log. An insurer, fire officer or EHO may ask to see it, and the photos make the duct’s condition easy to see.
Run the extract the whole time the kitchen is cooking. Moving air carries vapour through rather than letting it settle, so switching off early adds to the build-up.
Questions from Thorpe
Can you work in Thorpe outside opening hours?
Yes, nights and weekends are routine for us. Your customers, staff or residents in Thorpe needn’t be disturbed. Just give us a ring on 0345 646 2711 or email us with your opening times and we’ll plan around them.
Can you clean school kitchen extracts in Thorpe during the holidays?
Yes, out-of-term visits are normal for schools. There are about 11 schools, colleges and universities on the FSA’s food hygiene register within about 1.5 miles of Thorpe. Just ring 0345 646 2711, or send details by email with your term dates and we’ll plan around them.
Is Thorpe in your area?
Yes. We cover Thorpe and the rest of Surrey, within our South East and London area. For a fixed quote, ring 0345 646 2711 or send us an email.
Who is responsible for fire safety on the premises?
In the words of the Fire Safety Order 2005, it’s the responsible person. That is generally the employer or the person in control of the premises, and where several people have control, each can have duties. If you’re not sure, check your lease and fire risk assessment.
Will we have to shut during the visit?
Not typically. We need the work area to ourselves while we’re on site, so we book a time when it would be closed anyway.
How much notice do you need?
Earlier is better, especially for out-of-hours work. Quotes typically come back within one working day, and emergencies are covered by our 24/7 line.
Can you quote from photos?
Yes, where the pictures show enough. Otherwise, we book a survey at a time that suits the site, and the quote follows that.
Can we book visits on a schedule?
Yes. We run scheduled maintenance contracts, set at the interval the system needs. Each report recommends when the next visit should be.
What we do, step by step
The first job on site is protection: sheeting goes over floors and surfaces close to the work. Then we make the system safe and start. It takes from a few hours to more than one visit, depending on duct length and access, and we clear up before we go. Somewhere like Thorpe, lanes, gates and parking are worth mentioning in advance.
- First we diagnose: the route, the access and the grease levels.
- A fixed quote follows, based on what we found.
- We clean section by section, working from panel to panel.
- We take extra care at bends and at the foot of risers.
- The duct is signed off with readings, photos and a next clean date.
How to prepare
- Have your last certificate or report to hand
- Make sure someone can let us in and lock up afterwards
- Let us know when the site is closed or quiet
Ask for a quote
Photos are the quickest way to a quote: wide shots of the system, close-ups of anything that worries you and how we’d get to it. Tell us what kind of site it is and when it’s open, and we can price many jobs without a visit.
Advice
Staff cleaning versus specialist work
A few tasks are always specialist work: opening up ductwork, cleaning fans, drop testing fire dampers and measuring grease need training, the right equipment and safe access. That is our job.
Logging matters as much as cleaning. A simple log of filter washes, wipe-downs and checks helps show that the system is managed between specialist visits, alongside our reports.
For landlords and multi-site operators
We regularly work with managing agents. Send the address, what’s needed and how access works and we will come back with a fixed quote.
For anyone managing more than one site, we can plan visits across the whole estate and price them together. Every building has its own written report, so records stay tidy.
What ductwork cleaning cannot fix
Some problems need a different service or another trade:
- Duct sections that need replacing
- Parts of the duct with no way in
- An extract fan that has stopped working
If you’re not sure, just ring 0345 646 2711, or send details by email and we will give you a straight answer before booking.
Where we work
- Bends and junctions
- Multi-storey ducts
- Vertical risers
- Attenuators
- Horizontal duct runs
- Access panels
Ductwork cleaning in Thorpe: the local picture
Food Standards Agency records list about 53 restaurants, cafés and canteens and about 14 takeaways and sandwich shops within roughly a mile and a half of the centre of Thorpe. The duct above a busy canopy coats itself in grease long before anyone sees it. It’s Runnymede council that sends environmental health officers to food businesses in Thorpe. A greasy canopy or dripping filters are the sort of thing an inspection can pick up. Before-and-after pictures from each clean are a simple way to show the extract is in hand. Surrey Fire and Rescue Service covers Thorpe. Grease in a kitchen extract is a recognised fire risk, and the fire authority enforces the law on managing it in most commercial premises.
Volunteers running a hall kitchen near Church of St Mary, or anywhere in Thorpe, may not know when the extract was last cleaned, and a grease test settles it. Historic houses near Thorpe, such as Botleys Mansion about 2.5 miles south, are a reminder that older buildings with event kitchens can have long, awkward duct routes.
Thorpe is about 2 miles south-east of Egham, in Surrey. Whatever kind of site you run in Thorpe, ductwork cleaning is something we can help with. We can work out of hours so trading isn’t interrupted. 395 places in Surrey are on our list, from busy centres to quieter spots. For sites nearby, see our Guildford page, about 11 miles away.
Work in TW20 follows the same survey, fixed quote and written report as everywhere else we cover. Whether your site is on Village Road, Western Avenue and Midway Avenue or a nearby road, we can help. Thorpe is on the B388, which makes it straightforward for our technicians to reach for out-of-hours visits. If your site is just outside Thorpe, we cover Thorpe Green (1 mile south-west), Stroude (1 mile west), Egham Hythe (1 mile north), Penton Hook (1 mile east) and Virginia Water (1 mile west). Within a short drive, we also cover Guildford (11 miles south), Woking (7 miles south), Camberley (10 miles south-west), Epsom (12 miles south-east), Ewell (13 miles east) and Walton-on-Thames (6 miles east).
Around Thorpe
Locally, jobs take us to businesses close to The Magna Carta School, The Red Lion pub and The American School In England and the streets around them. The closest station to Thorpe is Virginia Water station, about 1.4 miles south-west of the centre. A little further out are Spelthorne Museum (1.9 miles north-east) and Runnymede Hospital (2.2 miles south). Not far away are Gracious Pond and Manor Lake.
What we are called out for in Thorpe
A greasy duct is a fire path, in Thorpe as anywhere. Burning grease can carry fire through the ductwork to other rooms or floors, which is why the responsible person needs it under control.
Look out for any of the following:
- Smells of old cooking grease from the ductwork
- Ductwork that has never been cleaned
- Gaps where access panels were never fitted
- An insurer asking for TR19 evidence
Healthcare kitchens, like those at hospitals such as Runnymede Hospital (about 2.2 miles south), often cook for long hours, which puts them in BESA’s heavier-use bands.
What your quote should include
- If the quote is a fixed price or an estimate
- Proof of insurance
- Whether the quote is based on a survey or pictures
- How they set the interval to the next visit