Surrey · Extract fan repair and replacement
Thorpe extract fan repair
Specialist extract fan repair for Thorpe: diagnosis first, then a fixed quote, the work and a report with photos. Ask us for a fixed quote.
- Vibration spreading from the fan into the ducts
- A dead fan motor
- A squealing belt on start-up
Part by part
Roof and wall-mounted fans
Fans are often mounted on roofs or external walls. How easy the fan is to reach shapes the job and we plan around it.
Belt-driven fans
A squeal when the fan starts is a classic belt symptom. Belts are checked for wear, tension and alignment and replaced if they’re worn.
Extract fan repair in Thorpe, done properly
Grease and fans do not mix. A coated impeller spins unevenly and the vibration wears out bearings and fixings. So when we repair extract fan, we look at the grease too and can arrange a TR19® clean of the whole system at the same time. The work covers kitchen extract fans, belts and pulleys and fan housings, and the jobs we see most are a whining or grinding extract motor and an overheating extract motor.
A callout to a small place like Thorpe goes better when we know what we’re looking at: photos of the fan, its rating plate and how to reach it all help.
We have been trading since 2009, as a BESCA Vent Hygiene Elite member, cleaning to BESA TR19® Grease. CHAS, SafeContractor and ISO 9001 are in place too, and we carry full insurance.
- Location
- Thorpe (TW20)
- Wider area
- Surrey
- Records
- Report and pictures after the visit
- Price
- A fixed quote up front
- When we work
- Nights, weekends or holidays to suit you
- Call
- 0345 646 2711
- Reviewed
- 30 October 2026
What we are called out for in Thorpe
Any kitchen that cooks for long hours works its fan hard, in Thorpe or anywhere else. Belts on a belt-driven fan stretch and wear and a slipping belt means slower fan speed and weaker extraction.
Look out for these warning signs:
- Poor airflow at the canopy
- A failed fan that needs a replacement
- A motor that trips out or overheats
- A fan shaking on its mountings
If you run a school kitchen, at a school such as Thorpe CofE Aided Primary School or nearby, a fan that is getting noisy is best repaired in the holidays before it fails in term.
What to look for in a quote
- Exactly which parts of the system are covered
- Their accreditations, such as BESCA Vent Hygiene Elite, CHAS or SafeContractor
- Proof of insurance
- Whether the figure could change on the day
Landlords, agents and facilities managers
When the building owner and the occupier are different, the lease normally sets out who maintains what. We are happy to deal with either side and send the paperwork to whoever needs it.
The Fire Safety Order 2005 puts the duty to manage fire risk on the responsible person, which may be the employer, owner, landlord, FM or managing agent. With shared responsibility, good records help everyone.
Thorpe: your questions answered
Will you come out to Thorpe?
Yes, smaller places are covered as well as towns. The journey is planned ahead, so a few details about the route help.
Can the work in Thorpe be done at night or at weekends?
Yes, evening, overnight and weekend work is normal for us. The work in Thorpe can fit around your hours. When you call 0345 646 2711 or use the quote form, mention when the site is quiet.
How much notice should we give?
The more notice, the better, especially for out-of-hours work. Quotes usually come back within one working day, and there’s a 24/7 line for emergencies.
Does a faulty extract fan always need replacing?
We look at repairing it first. Where the motor has burnt out or the fan is worn out, replacing it can be the better answer and we’ll tell you the reasons.
Do I get a report after the visit?
Yes. Each visit ends with a written report and photos, showing what was done, anything we couldn’t reach and when the next visit is due. Kitchen extract cleans to TR19® Grease also get a certificate through the BESCA Vent Hygiene Elite portal.
How long does an extract fan repair take?
Most fan jobs take a few hours on site, depending on the fault and the access to the fan including running the fan afterwards. We plan the work around your service where possible.
What accreditations do you have?
BESCA Vent Hygiene Elite membership, cleaning to BESA TR19® Grease, plus CHAS, SafeContractor and ISO 9001. We’re fully insured and have been trading since 2009.
Do you have a 24/7 line?
Yes, 24/7. Our office is open from 8am to 6pm on weekdays, with the emergency line covering every other hour.
What affects the cost of extract fan repair
Before we fix a price, we need to know a few things. We check:
- Where the site is and how we reach it
- A single visit or a regular plan
- The condition of the system
- The size of the system
We don’t list prices on the website, because each job is priced on what it involves. Call for a fixed quote, and we will explain what it covers.
What to send for a quote
There’s no need for technical detail. Just send:
- Where the plant sits or the system leaves the building, such as a roof or outside wall
- Where the site is and what kind of site it is
- Anything you’ve noticed, such as smells, noise, drips or poor airflow
- Detail shots of panels, filters and grilles
If you need extract fan repair in Thorpe, phone us on 0345 646 2711, or send details by email. Let us know the site type and the opening hours, and send photos or your last report if you can. We normally send a fixed quote within one working day.
What extract fan repair looks like in Thorpe
Food Standards Agency records list about 53 cafés, restaurants and staff canteens and about 14 takeaways across Thorpe and its immediate surroundings (about a mile and a half). For any of them with a canopy, the extract fan is what keeps the kitchen usable. It’s Runnymede council that sends environmental health officers to food businesses in Thorpe. A kitchen with no working extract can fall short of the suitable and sufficient ventilation food hygiene rules expect. Getting the fan running again is the priority. About 20 miles out from central London, Thorpe is part of the South East area we work across. A survey and a fixed quote come first, then the visit at a time that suits you.
Occasional-use kitchens, such as a hall kitchen near Church of St Mary or elsewhere in Thorpe, are where a stiff or seized fan can turn up.
Thorpe is about 2 miles south-east of Egham, in Surrey. We provide extract fan repair for businesses, landlords and public buildings in Thorpe and the rest of Surrey. Thorpe is one of 395 towns, villages and districts in Surrey we cover for extract fan repair. We also work in Guildford, around 11 miles away.
Extract fan repair in TW20 follows the same survey, fixed quote and written report as everywhere else we cover. If you need extract fan repair at premises on Village Road, Western Avenue and Midway Avenue or anywhere close by, our technicians can take on the work. Thorpe is on the B388, which makes it straightforward for our technicians to reach for extract fan repair. We also cover the places around Thorpe: Thorpe Green (1 mile south-west), Stroude (1 mile west), Egham Hythe (1 mile north), Penton Hook (1 mile east) and Virginia Water (1 mile west). We also work in nearby towns such as Guildford (11 miles south), Woking (7 miles south), Camberley (10 miles south-west), Epsom (12 miles south-east), Ewell (13 miles east) and Walton-on-Thames (6 miles east).
Around Thorpe
Locally, jobs take us to businesses close to The Magna Carta School, The Red Lion pub and The American School In England. For rail, the closest station is Virginia Water station, roughly 1.4 miles south-west. Other landmarks nearby include Spelthorne Museum (1.9 miles north-east) and Runnymede Hospital (2.2 miles south). For a walk, there’s Gracious Pond and Manor Lake.
What your team can do, and what needs us
Keep a record of what your team does. A dated log of in-house cleaning and checks shows an inspector that the system is looked after between visits, alongside our reports.
Day-to-day cleaning is something your team can do: wiping down canopy surfaces, cleaning filters and keeping a simple log. Inside the ducts, risers and fan is specialist work, which is where we come in.
Also near Thorpe
Other services in Thorpe
The process
A visit follows the same order every time: protect the area, make the system safe, do the work, clear away and leave you the report. The visit itself takes a few hours for most repairs, longer for a full fan replacement. Somewhere as small as Thorpe, the date and timings are agreed with you well before the day.
- First, you tell us the symptoms: noise, shaking, weak extraction or no power.
- Power to the fan is isolated before we open the housing.
- The impeller, bearings, belts or drive, motor and mounts are all inspected.
- We explain the fault and give you a fixed price for the fix.
- We fix or replace the fan, then test it running before we leave.
Preparing for the visit
- Clear loose items from the work area
- Mention any locked doors, roof access or ceiling voids
- Allow time for equipment near the work to be turned off and cool down
Ask for a quote
We do not publish a price list, because every site is different. We look at your system first, from pictures or on a visit, and then send you a fixed quote. To get going, ring 0345 646 2711 or drop us a line.
Related advice
Keeping the system healthy
Good habits slow the build-up between visits. A few tips:
- Book regular TR19 cleaning, which includes the fan
- Report new noises from the fan early
- Make sure staff know who to call if the fan fails
- Don’t turn the fan down to hide a noise
Once we are done, the extract is back in service. We clear up after ourselves and explain anything you need to know.
Clogged filters make the fan strain. Changing or cleaning them on time takes load off the motor and helps prevent overheating.