Kent · Canopy and hood cleaning
Canopy Cleaning in Hollow Street
Deep cleaning of kitchen canopies, hoods, plenums and grease filters, inside and out in Hollow Street, surveyed first and signed off with a written report and photos. Call for a fixed quote.
- Greasy streaks across the canopy
- Smoke hanging around the canopy during service
- Condensation running down the canopy
Canopy cleaning in Hollow Street, done properly
Think of the canopy as the mouth of the extract. A dirty canopy passes more grease further into the system. Our diagnosis starts there, and the treatment is a thorough degrease of the hood, plenum and housing. The work covers grease gutters, canopy light fittings and island canopies, and the jobs we see most are grease filters blocking between washes and a greasy hood noticed by an inspector.
In a small place like Hollow Street, kitchens are often in older or extended buildings, with long single-storey duct runs, and those horizontal sections are where grease settles. We agree access and timings in advance.
Good records are part of the job. You get a written report with photos after every visit, listing what was done, anything we couldn’t reach and when the next visit is due. File it in your maintenance log so it’s ready for an insurer, fire officer or EHO.
- Where
- Hollow Street (CT3)
- Wider area
- Kent
- Paperwork
- Certificate plus before-and-after pictures
- Quotes
- A fixed price before any work starts
- Working hours
- Evenings, overnight and weekends; 24/7 emergencies
- Phone
- 0345 646 2711
- Last updated
- 30 October 2026
Your questions about canopy cleaning in Hollow Street
Can you work in Hollow Street outside opening hours?
Yes, we can come after you close and finish before you open. The site is handed back ready to open. When you call 0345 646 2711 or email us, mention when the site is quiet.
Which fire authority looks after Hollow Street?
Kent Fire and Rescue Service is the fire and rescue service for Hollow Street. TR19® isn’t law, but it’s the benchmark many fire officers and insurers look to when they ask how often the extract is cleaned.
Who is responsible for fire safety on the premises?
Under the Regulatory Reform (Fire Safety) Order 2005, it’s the responsible person: normally the employer or whoever controls the premises. In shared or managed buildings, a landlord, facilities manager or managing agent can share the duty.
What paperwork do I get after a canopy clean?
Photos of the canopy and plenum before and after. The report includes a recommended next clean date.
What happens to the waste?
Waste is contained during the work and removed when we leave, including grease, debris and dirty water. We do not leave it behind.
Are you fully insured?
Yes, fully. We also hold CHAS and SafeContractor for clients who vet their contractors.
Do we lose a day’s trading?
Not normally. Booking the work out of hours means the site can carry on as normal. Bigger sites can be done in stages so parts stay in use.
Which canopies and hoods do you clean?
Wall and island canopies, long cooking-line hoods and small single hoods. Each one is cleaned inside and out, with the plenum behind the filters.
What affects the quote in Hollow Street
The quote reflects the site in front of us. We take into account:
- How easy every part is to reach
- How big the system is
- Whether it’s a one-off visit or part of a schedule
- What state the system is in
The cost depends on how big the system is, the condition it’s in and how easy it is to reach. We give you a fixed price before work begins, so there are no surprises.
Helping us quote
To help us quote quickly, please include:
- Photos showing the whole system and its surroundings
- Where the plant sits or the system leaves the building, such as a roof or outside wall
- Detail shots of panels, filters and grilles
- Any previous report or certificate
We don’t publish a price list, because every site is different. We look at your system first, from pictures or on a visit, and then give you a fixed quote. To get going, give us a ring on 0345 646 2711, or send details by email.
More services for Hollow Street
Kitchen extracts in Hollow Street
Food Standards Agency records list about 3 cafés, restaurants and staff canteens within about 1.5 miles of central Hollow Street. Where they cook under a hood, the plenum behind the filters is where grease hides. The fire and rescue service for Hollow Street is Kent Fire and Rescue Service. Its fire safety officers can audit commercial kitchens, and grease in the extract is part of a kitchen’s fire risk. Kitchens in Hollow Street get their food hygiene inspections from Canterbury City council. A greasy canopy or dripping filters are the sort of thing an inspection can pick up. Our report lists what was cleaned and when, which is useful to have ready.
Healthcare kitchens cannot easily close, so their extracts are cleaned overnight or between meal services; the nearest hospital to Hollow Street is St Martins Hospital, about 5.1 miles south-west. Church and community hall kitchens, near Church of St Mary the Virgin or anywhere around Hollow Street, are easy to forget, but their extracts collect grease like any other.
Hollow Street is about 3 miles south-east of Herne Bay, in Kent. Wherever you are in the CT3 postcode area, we cover canopy cleaning for commercial sites. Hollow Street is one of 922 places in Kent we cover for canopy cleaning. For sites nearby, see our Maidstone page (29 miles or so).
Work in CT3 follows the same survey, fixed quote and written report as everywhere else we cover. Other places close to Hollow Street include Chislet (1 mile north-east), Chitty (1 mile north-east), Old Tree (1 mile north-west), Boyden Gate (1 mile north) and Hoath (1 mile west). Within a short drive, we also cover Canterbury (6 miles south-west), Margate (9 miles east), Dover (14 miles south), Ramsgate (10 miles east), Broadstairs (11 miles east) and Whitstable (7 miles west).
Landmarks near Hollow Street
We work in commercial kitchens and buildings around Grove Ferry Picnic Area and Spires Academy and the streets around them. Hollow Street’s nearest station is Sturry station, roughly 3.6 miles south-west. A little further out are St Martins Hospital (5.1 miles south-west). For a walk, there’s West Blean and Thornden Woods.
Do you need canopy cleaning in Hollow Street?
A canopy in Hollow Street picks up grease at much the same rate as one anywhere else with the same cooking: the hours and the type of cooking decide how fast. Frying and grilling load a canopy far faster than steaming or boiling.
Look out for any of the following:
- A greasy hood noticed by an inspector
- Filters that never seem to stay clean
- A plenum thick with grease behind the filters
- A hood coated in old grease
For schools such as Chislet Church of England Primary School, kitchen extract cleaning is typically booked for the holidays, when the canteen is closed.
What your quote should include
- What’s included in the scope, part by part
- Whether they recommend a next date
- How areas they cannot reach will be recorded
- Whether the work can be done while the site is closed
When it’s something else
Canopy cleaning cannot fix everything, and we’d rather say so up front. It doesn’t solve:
- Ductwork and fans beyond the canopy (those need a full TR19 clean)
- Bent or broken filters
- Weak extraction caused by a failing fan motor
If in doubt, ring 0345 646 2711, or send details by email and we’ll say what we think.
Parts of the system we cover
- Island canopies
- Plenum chambers
- Wall canopies
- Canopy light fittings
- Grease gutters
- Baffle filters
Keeping the system healthy
Looking after the system between visits is straightforward, and it helps at the next visit:
- Keep grease cups and drawers emptied
- Check filters are not leaving gaps
- Leave the extract running until cooking stops
- Clean the hood’s outer surfaces daily
After the clean you get a photo report showing the canopy, plenum and housing before and after. The report lists what was cleaned and any part we couldn’t get to, so the record is honest and complete.
Tell us if the canopy starts dripping or the filters clog sooner than usual. More drips or quicker clogging often mean the cleaning interval needs looking at, which a grease thickness test can confirm.
How the visit works
At the end of the visit, someone from your team can look over the work with us. Anything we couldn’t reach or that needs attention is pointed out there and then, and it goes on the report too. All told, the work takes an hour or two for one small canopy, longer where there are several. A few pictures of the system help us make the most of a visit to a place like Hollow Street.
- We start by checking the canopy and what’s behind its filters.
- Equipment is turned off and cooled, and the area under the canopy is protected.
- Heavy deposits come off by hand, then the surfaces are degreased.
- We finish the plenum, troughs and canopy and check them over.
- The canopy is signed off with before and after pictures and a next clean date.
Getting ready for the visit
- Move anything stored near the system
- Let us know when the site is closed or quiet
- Allow time for equipment near the work to be turned off and cool down
Ask for a quote
For canopy cleaning in Hollow Street, phone us on 0345 646 2711 or send us an email. Tell us what kind of premises it is and when it’s open, plus pictures or the previous report if they’re to hand. We usually send a fixed quote within one working day.
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Multi-site and managed buildings
Facilities teams in offices, schools and healthcare sites book us too across Kent. Work can be phased by floor, building or site to keep disruption down.
We regularly work with managing agents. Tell us the site, the work and the access arrangements, and we’ll send a fixed quote.
In-house cleaning or a specialist?
Away from the kitchen, the in-house job is mainly checking: clear grilles, a log of filter changes and reporting anything odd. Cleaning inside ducts and units is specialist work.
Staff cleaning and specialist work are not the same thing. A daily filter wipe and a weekly filter wash keep grease down at the front of the system, but they don’t reach the grease that builds up further in. Reaching it takes a specialist with the right equipment.