Kent · Grease filter exchange
Hollow Street grease filter exchange
Grease filter exchange for commercial sites in Hollow Street and across Kent. BESCA Vent Hygiene Elite member, cleaning to BESA TR19® Grease.
- Drips falling from the filters onto equipment
- Weak extraction at the canopy
- Filters that leave gaps in the canopy
How we handle grease filter exchange in Hollow Street
A filter that does not sit right lets grease straight past. Bent, damaged or missing filters leave gaps, so we check every one at each visit. We point out any that need replacing. The work covers school and hospital kitchens, wall canopies and baffle filters, and the jobs we see most are gaps where filters have been removed and filters that come out of the sink still dirty.
Somewhere as small as Hollow Street, commercial kitchens are few: perhaps a pub, a school or care home kitchen, or a hall used for events. Each still has a canopy and duct that collect grease.
Think of the report as the system’s health record: a dated account with pictures of everything we did. Grease extract cleans are also certificated to TR19® Grease through the BESCA VHE portal and sits alongside the report.
- Where
- Hollow Street (CT3)
- Region
- Kent
- Reporting
- Report and photos after the visit
- Quotes
- A fixed quote up front
- Hours
- Out of hours as standard, 24/7 emergency line
- Call
- 0345 646 2711
- Reviewed
- 30 October 2026
FAQs for Hollow Street
Do you cover smaller places like Hollow Street?
Yes. Villages and rural sites across the South East are part of our work, Hollow Street included. Let us know about access, parking and anything unusual about getting there when you book.
Do you work overnight in Hollow Street?
Yes, we can come after you close and finish before you open. The work in Hollow Street can fit around your hours. When you call us on 0345 646 2711, or send details by email, mention when the site is quiet.
Are you fully insured?
Yes. Full insurance covers our work and have been trading since 2009.
Do you deal with bent or broken filters?
Filters that no longer fit properly need replacing. We’ll tell you which ones and why when we find them.
What’s TR19?
It’s BESA’s specification and the benchmark insurers, fire officers and EHOs look to. It covers how systems are inspected, cleaned and checked and expects a risk-based approach.
Which kinds of sites do you work on?
We work for restaurants, pubs, hotels, schools, colleges, hospitals, care homes, offices and shops, plus food production and leisure sites.
Do you clean filters as well as exchanging them?
Yes, that’s an option. We will check your filters first because bent or damaged ones may need replacing.
Do you take the used filters away?
We take them away. That is how an exchange works: you always have a clean set fitted and nothing greasy left on site.
The process
On the day, we arrive at the time agreed with you, which is often after service, overnight or at a weekend. Equipment that has to be off is switched off and allowed to cool first, and floors and nearby surfaces are sheeted. The work itself takes a few minutes per canopy, longer for a large kitchen with several canopies. Seeing the system in photos first means the trip to Hollow Street can be planned properly.
- First, we record the size, type and number of filters in each canopy.
- Together we set how often the filters should be changed.
- At every visit, the greasy filters are lifted out.
- Clean filters go straight back in, seated properly with no gaps.
- We flag any damaged filters or anything wrong with the canopy.
Before we arrive
- Have your last certificate or report to hand
- Arrange a key holder or contact on site
- Let us know when the site is closed or quiet
Getting a quote
Quotes are quick. Call or email with a few details and you’ll usually have a fixed price within one working day. Where a survey is needed, we arrange a time that suits the site.
Related advice
More services for Hollow Street
Why act early in Hollow Street
When filters block, extraction suffers. The kitchen gets hotter and smokier, and the fan works harder to pull air through. A regular exchange keeps the airflow where it should be. Our emergency line runs 24/7, but a planned visit to Hollow Street is calmer for everyone.
A single site or a whole portfolio, we price it on the same basis: the work involved, the access and the timing. The price is fixed before work begins.
Why Hollow Street businesses choose us
- Photo reports with every job
- Accredited under CHAS and SafeContractor, with ISO 9001
- Out-of-hours work and a 24/7 emergency line
- Full insurance on every job
What your team can do, and what needs us
Some jobs should never be done in-house: entering ducts, working on fans, testing dampers and taking grease readings need training, the right equipment and safe access. Leave those to us.
Day-to-day cleaning is something your team can do: wiping canopies, washing grease filters and recording it in a log. Inside the ducts, risers and fan is specialist work, which is where we come in.
Common problems we fix in Hollow Street
Repeated removal and washing takes its toll on filters. Damaged filters don’t sit flush, leaving gaps for grease to slip through.
Look out for any of the following:
- Grease filters clogged with grease
- Grease collecting in the filter channels
- Grease left in baffles after washing
- Bent or damaged filters that don’t sit properly
Volunteers running a hall kitchen near Church of St Mary the Virgin, or anywhere in Hollow Street, may not know when the extract was last cleaned, and a grease test settles it.
What your quote should include
- What happens if part of the system cannot be accessed
- Whether the price is fixed
- Whether the work can be done while the site is closed
- Whether a survey comes first
Fixed quotes for grease filter exchange in Hollow Street
Your quote is based on your site. We take into account:
- The number of sites or systems
- When the work can happen, such as evenings, overnight or weekends
- What state the system is in
- Access, including roofs, risers and ceiling voids
When the work has to happen, how we reach it and how big the site is all affect the cost. Each of those is built into the quote and give you a fixed price before we start.
Helping us quote
Before you ask for a quote, gather:
- The postcode and the type of business
- Anything you’ve noticed, such as smells, noise, drips or poor airflow
- The times we could work without disrupting the site
- Close-ups of filters, grilles, hatches or access panels
Here’s what helps us quote: the address, the type of site and when it’s open, photos of the system and any previous report or certificate. Then phone us on 0345 646 2711, or email photos.
Part by part
Mesh filters
Mesh traps grease between its layers, so a quick rinse rarely gets it clean.
Baffle filters
In a baffle filter, the air zigzags through metal baffles. Grease is thrown out of the airstream and collects on the baffles.
Kitchen extracts in Hollow Street
The FSA’s food hygiene register shows about 3 cafés, restaurants and staff canteens within 1.5 miles or so of the middle of Hollow Street. Clogged filters slow the airflow, and busy kitchens like these clog them fast. Fire safety in Hollow Street falls to Kent Fire and Rescue Service. Its fire safety officers can audit commercial kitchens, and grease in the extract is part of a kitchen’s fire risk. Kitchens in Hollow Street get their food hygiene inspections from Canterbury City council. A greasy canopy or dripping filters are the sort of thing an inspection can pick up. Our report lists what was cleaned and when, which is useful to have ready.
A hospital like St Martins Hospital, about 5.1 miles south-west, is the kind of site where a kitchen may cook for patients, staff and visitors all day. School kitchens, at schools like Chislet Church of England Primary School for example, are typically cleaned in the holidays so no lunches are lost.
Hollow Street is about 3 miles south-east of Herne Bay, in Kent. We provide grease filter exchange for commercial premises of every kind in Hollow Street and the rest of Kent. Across Kent, we cover 922 places, Hollow Street among them. There’s also a page for Maidstone, about 29 miles away.
Work in CT3 is surveyed, quoted and booked the same way as anywhere else. We also cover the places around Hollow Street: Chislet (1 mile north-east), Chitty (1 mile north-east), Old Tree (1 mile north-west), Boyden Gate (1 mile north) and Hoath (1 mile west). Further out, we also cover Canterbury (6 miles south-west), Margate (9 miles east), Dover (14 miles south), Ramsgate (10 miles east), Broadstairs (11 miles east) and Whitstable (7 miles west).
Landmarks near Hollow Street
Typical jobs here are in premises near Grove Ferry Picnic Area and Spires Academy. The nearest railway station is Sturry station, roughly 3.6 miles south-west of the centre. A little further out are St Martins Hospital (5.1 miles south-west). Green spaces nearby include West Blean and Thornden Woods.
Aftercare tips
Results last longer with the right care. Here’s what we suggest:
- Report damaged filters so they can be replaced
- Never leave gaps in the filter bank
- Book full TR19 cleans alongside filter changes
- Clean the canopy surfaces regularly
We tell you if we spot anything in the canopy that needs attention. That might mean bringing a TR19® clean forward, and we can arrange it.
If filters are already dripping, they’re overdue. A clean set straight away cuts the grease in the canopy and the plenum may need a clean as well.