Kent · Ductwork cleaning

Duct cleaning in Hollow Street

One call covers cleaning of kitchen extract ductwork, horizontal runs and vertical risers through access panels in Hollow Street, from survey to sign-off. Fully insured, with CHAS, SafeContractor and ISO 9001.

  • Proof of duct cleaning for the insurer
  • Thick deposits at the bottom of a vertical duct
  • Fat dripping from the ductwork

Ductwork cleaning for sites in Hollow Street

What ductwork cleaning can’t fix

An honest diagnosis matters more to us than a booking, so here’s what ductwork cleaning will not do:

  • A failed fan motor at the end of the duct (a fan repair job)
  • Undersized or badly laid-out ducts
  • Fire dampers that don’t close (they need testing and remedials)

Not sure which it is? You can ring 0345 646 2711, or send details by email and we will tell you honestly.

Parts of the system we cover

  • Attenuators
  • Vertical risers
  • Bends and junctions
  • Multi-storey ducts
  • Access panels
  • Horizontal duct runs

About our ductwork cleaning in Hollow Street

No two duct runs are the same, in Hollow Street or anywhere else. Some run a short distance to an outside wall, others climb several floors to the roof. The survey traces the route, so we know where to get in and how long it will take. The work covers multi-storey ducts, bends and junctions and access panels, and the jobs we see most are thick crusts of old grease along the duct and gaps where access panels were never fitted.

Work in a small place like Hollow Street starts with a call to agree access and timings, and the clean itself is the same full TR19® job as in any town: canopy to discharge, then a TR19® certificate and a photo report.

We have been trading since 2009, and we are a BESCA Vent Hygiene Elite member, cleaning to BESA TR19® Grease. CHAS, SafeContractor and ISO 9001 are in place too, and we carry full insurance.

Where
Hollow Street (CT3)
Wider area
Kent
Paperwork
TR19® certificate and photo report
Quote
Fixed quote, typically within a working day
Working hours
Out of hours as standard, 24/7 emergency line
Phone
0345 646 2711
Reviewed
30 October 2026
Five Duct Doctor technicians in navy uniforms with the company vans

Different parts, different methods

Horizontal duct runs

Horizontal runs carry the extract along ceilings and through voids. They collect grease as the air cools and slows, and we clean them section by section through access panels.

Bends and transitions

A bend can hold far more grease than a straight run of the same length. It’s scraped out and degreased, and readings are taken there before and after.

Why it’s worth doing now in Hollow Street

Dealing with the ductwork in Hollow Street now beats dealing with it after a problem. It takes from a few hours to more than one visit, depending on duct length and access, and we work evenings, overnight and weekends. If the system at a site near Hollow Street fails, there may be nowhere nearby to move to.

Several systems or sites on one quote can make for a more efficient booking. Mention every system or site you need covered, and you’ll get one fixed quote.

Why Hollow Street businesses choose us

  • A single point of contact for sites across the South East and London
  • Accredited under CHAS and SafeContractor, with ISO 9001
  • In business since 2009
  • Fully insured

Take a look at what affects the cost and our accreditations and certificates.

Managing agents and facilities teams in Hollow Street

We regularly work with managing agents. Tell us the site, the work and the access arrangements, and we’ll send a fixed quote.

We work for landlords, managing agents and facilities managers as well as the people running the site. Shared systems, like a riser serving several units, need a clear agreement on who books the work, and we are happy to quote for all of it.

What we do, step by step

We work around your opening hours, not the other way round. Most visits are booked for when the area is out of use, such as evenings, overnight, early mornings or weekends. When the team arrives, the work area is protected and the relevant equipment is switched off to cool, and the work takes anything from a few hours to several visits, depending on the length of duct. Seeing the system in pictures first means the trip to Hollow Street can be planned properly.

  1. We map the duct route and check where the access panels are.
  2. Set points along the runs are tested for grease.
  3. Access panels are opened and heavy deposits scraped out by hand.
  4. Horizontal runs and risers are then degreased by the method that suits the deposit.
  5. We test again, take pictures and note any part that couldn’t be reached.

Preparing for the visit

  • Find the previous report, if there is one
  • Tell us about access, such as roof hatches, plant rooms, ceilings or locked areas
  • Clear loose items from the work area

Ask for a quote

Want a quote for ductwork cleaning? Please phone us on 0345 646 2711 or drop us a line and tell us about the site. We will talk you through the work and send you a fixed quote before you commit to anything.

Ask for a quote

Related advice

What affects the cost of ductwork cleaning

Sites vary more than people expect. What affects the quote:

  • Working hours and out-of-hours timing
  • The number of sites or systems
  • Access, including roofs, risers and ceiling voids
  • The condition we find in the survey

The price reflects the work, not guesswork. That’s why every job is surveyed first, and why the quote is fixed before any work starts.

Asking for a quote

There’s no need for technical detail. Just send:

  • Photos showing the whole system and its surroundings
  • Your opening hours and when the area is out of use
  • The paperwork from the last visit, if you have it
  • How we’d reach plant on a roof or in a plant room

We do not publish a price list, because no two systems are the same. We look at your system first, from photos or on a visit, then send a fixed quote. To start, phone us on 0345 646 2711 or email us.

Questions from Hollow Street

Who would carry out a food hygiene inspection at a kitchen in Hollow Street?

The local authority for Hollow Street is Canterbury City council, and its environmental health team does the inspecting. Ratings are published by the Food Standards Agency, so a clean extract and good records are worth keeping up.

Can you get to a site in Hollow Street?

Yes, smaller places are covered as well as towns. A survey first, from photos or a visit, means we arrive with the right kit.

Do you have insurance?

Yes. We are fully insured, and we can share the details when you need them.

Where does the waste go?

It’s contained and taken away. We collect grease, debris and waste water as we go rather than letting it spread.

What shows that the ducts need a clean?

Signs include grease dripping from joints, smells and a fan working harder, but measuring is the reliable way to know. Grease thickness testing shows exactly where the duct stands.

Do we have to stop cooking while the ducts are cleaned?

We clean while the kitchen is closed, so evenings, nights and weekends are all possible. Equipment and the extract are switched off while we work.

How often does extract ductwork need cleaning?

It follows the same interval as the whole extract, ranging from 3-monthly to 12-monthly. Readings tell you if it needs to be more often.

What do you need from me for a quote?

Where the site is, what it is and when it’s open, plus photos of the system and your last certificate or report if you have one.

Looking after it afterwards

Here’s the after-treatment advice, short and simple:

  • Leave a way through to the access panels
  • Keep grease filters clean and fitted whenever you cook
  • Check readings when the menu changes
  • Consider fitting panels where the report shows gaps

You will have a recommended date for the next clean, worked out from the grease we found and how long you cook each day, in line with BESA guidance.

Have access panels fitted where sections can’t be reached. Grease you can reach is grease that gets removed.

What ductwork cleaning looks like in Hollow Street

Food Standards Agency data counts about 3 cafés, restaurants and staff canteens in and around Hollow Street, up to about a mile and a half out. Behind every canopy among them is a run of ductwork that collects grease out of sight. In Hollow Street, food businesses are inspected by environmental health officers from Canterbury City council. The cleanliness of the kitchen and its equipment, extraction included, is part of what they check. Keeping each certificate and photo report on file helps show the extract is looked after. Hollow Street is covered by Kent Fire and Rescue Service. Its fire safety officers can audit commercial kitchens, and grease in the extract is part of a kitchen’s fire risk.

School kitchens, at schools like Chislet Church of England Primary School for example, are typically cleaned in the holidays so no lunches are lost. Where a hall near Church of St Mary the Virgin, or anywhere in Hollow Street, hosts lunch clubs or events, its extract gathers grease just as a café’s does. A hospital like St Martins Hospital, about 5.1 miles south-west, is the kind of site where a kitchen may cook for patients, staff and visitors all day.

Hollow Street is about 3 miles south-east of Herne Bay, in Kent. If you need ductwork cleaning in Hollow Street, it’s easy to get a fixed quote: please call 0345 646 2711 or drop us a line. Our area covers London and the South East, Hollow Street included. Hollow Street is one of 922 towns, villages and districts in Kent we cover for ductwork cleaning. Our Maidstone page covers sites nearby, about 29 miles away.

Postcode districts we cover here for ductwork cleaning: CT3. We also cover the places around Hollow Street: Chislet (1 mile north-east), Chitty (1 mile north-east), Old Tree (1 mile north-west), Boyden Gate (1 mile north) and Hoath (1 mile west). Larger places within reach include Canterbury (6 miles south-west), Margate (9 miles east), Dover (14 miles south), Ramsgate (10 miles east), Broadstairs (11 miles east) and Whitstable (7 miles west).

What’s near Hollow Street

We work in commercial kitchens and buildings around Grove Ferry Picnic Area and Spires Academy. Hollow Street’s nearest station is Sturry station, roughly 3.6 miles south-west of the centre. Nearby you will also find St Martins Hospital (5.1 miles south-west). Green spaces nearby include West Blean and Thornden Woods.

Map of Hollow Street © OpenStreetMap contributors
BESCA Vent Hygiene EliteMember, cleaning to BESA TR19® Grease
CHAS · SafeContractorISO 9001 and fully insured
Certificate and photo reportWith every clean
24/7 emergency calloutEvenings, nights and weekends
Since 2009South East England and London