Medway · Canopy and hood cleaning
Canopy and hood cleaning in Capstone, Medway
Canopy cleaning in Capstone, surveyed first and signed off with a written report and pictures. Call for a fixed quote.
- Canopy gutters full of old fat
- Fat running down the front of the hood
- Smoke hanging around the canopy during service
Canopy cleaning for kitchens and businesses in Capstone
Has the canopy started to drip or look neglected? Send us a photo of the hood and filters when you call 0345 646 2711, or email photos, and you will get a fixed price, normally within one working day. Common call-outs are for greasy streaks across the canopy and condensation and grease dripping together, on wall canopies, island canopies and baffle filters.
Rural kitchens often have long, low duct runs through a roof space or along an outside wall, and those horizontal sections are where grease settles. Access, parking and timings are agreed before the day.
Good records are part of the job. You get a written report with pictures after each visit, covering the work done, any areas we couldn’t access and a recommended next date. File it in your maintenance log so it’s ready for an insurer, fire officer or EHO.
- Where
- Capstone (ME7)
- Region
- Medway
- Records
- TR19® certificate and photo report
- Price
- A fixed price before work begins
- Working hours
- Evenings, overnight and weekends; 24/7 emergencies
- Phone
- 0345 646 2711
- Updated
- 30 October 2026
Capstone: your questions answered
Which fire and rescue service is responsible for Capstone?
Kent Fire and Rescue Service is the fire and rescue service for Capstone. If a fire safety officer visits a commercial kitchen, they may ask about the fire risk assessment and how the extract is kept clean.
Do you clean school canteen extracts around Capstone out of term?
Yes, out-of-term visits are normal for schools. The FSA’s register shows about 12 schools and colleges with food registrations within roughly a mile and a half of Capstone. You can call 0345 646 2711 or send us an email with the dates the site is empty.
What happens if you cannot reach some of it?
We record them on the report, with photos where possible, and we explain what access is needed, such as extra access panels in ductwork.
Can we book visits on a schedule?
Yes. Regular plans can run on 3, 6 or 12-monthly cycles, to suit the system and how it’s used.
Are the filters cleaned too?
They’re taken out, cleaned and refitted. We check each one seats properly, because gaps let grease through.
Do we lose a day’s trading?
Typically not. Booking the work out of hours means the site can carry on as normal. Larger jobs can be phased over several visits so parts stay in use.
What do you do with what you remove?
It leaves the site with us when we go. While we work, it’s kept contained so the area stays clean.
Which kinds of sites do you work on?
Restaurants and pubs, hotels, schools and colleges, hospitals and care homes, offices and retail, plus food production and leisure sites.
More services for Capstone
Capstone kitchens: local notes
At about 3 miles from the coast, Capstone is close enough for sea air to matter. Near the sea, the fan and discharge at the top of a kitchen extract corrode faster than they would inland. The FSA’s food hygiene register shows about 25 cafés, restaurants and staff canteens and about 30 takeaways across Capstone and its immediate surroundings (about a mile and a half). Any of those kitchens with a canopy has a hood that needs cleaning inside and out. Environmental health officers from Medway council inspect food businesses in Capstone. The cleanliness of the kitchen and its equipment, extraction included, is part of what they check. Our report lists what was cleaned and when, which is useful to have ready.
Term dates shape school work: for a school like Hempstead Infant School, an extract clean fits neatly into a half-term or summer break. A hall kitchen that only cooks for events, whether near All Saints Church or elsewhere in Capstone, still needs its extract cleaned, just less often.
Capstone is about 1 mile south-west of Gillingham, in Medway. From the centre of Capstone to the outskirts, canopy cleaning is available to all kinds of commercial premises, from small sites to large estates. Capstone is one of 68 towns, villages and districts in Medway where we work for canopy cleaning. We also work in Maidstone, around 6 miles away.
Canopy cleaning in ME7 follows the same survey, fixed quote and written report as everywhere else we cover. Neighbouring places we cover for canopy cleaning include Darland (1 mile north), Hale (1 mile north-west), Hempstead (1 mile south-east), Gillingham (1 mile north-east) and Chatham (1 mile west). Further out, we also cover Rochester (4 miles north-west), Strood (4 miles north-west), Hoo St Werburgh (5 miles north), Rochester Riverside (3 miles north-west), Peters Village (4 miles west) and Brompton (3 miles north-west).
What’s near Capstone
We work in commercial kitchens and buildings around Chatham Grammar School for Girls, The Star pub and The Robert Napier School and the streets around them. The nearest railway station is Gillingham (Kent) station, roughly 2 miles north of the centre. Well-known places in the area include Medway Maritime Hospital (1.7 miles north-west) and Pentagon Shopping Centre (2.3 miles north-west). The countryside around Capstone includes Burham Down and Blue Bell Hill.
What staff can safely do
Some jobs should never be done in-house: opening up ductwork, cleaning fans, drop testing fire dampers and measuring grease call for the right kit, training and safe access. That is our job.
Day-to-day cleaning is something your team can do: wiping canopies, washing grease filters and recording it in a log. Inside the ducts, risers and fan is specialist work, which is where we come in.
How it works
Night work is normal for us. A lot of visits happen overnight or at weekends, so a kitchen or building can carry on as usual the next day. On site, the work takes a few hours, depending on the size of the canopy and how much grease has built up. The timing of a visit to Capstone is set by you, and the travel is our side of the planning.
- We look at the canopy, filters and troughs first.
- Once the kitchen has closed, the cooking line is cooled and sheeted.
- With the filters removed, the plenum and filter channels are cleaned.
- The canopy shell, seams, troughs and gutters are degreased inside and out.
- We put the filters back, tidy up and photograph the finished canopy.
Preparing for the visit
- Make sure equipment near the work can be switched off and left to cool
- Let us know about permits to work or site inductions
- Find the previous report, if there is one
Get a fixed quote
For canopy cleaning in Capstone, call 0345 646 2711, or send details by email. Tell us what kind of premises it is and when it’s open, plus pictures or the previous report if they’re to hand. A fixed quote typically follows within one working day.
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Why deal with it now?
A blocked plenum and clogged filters cut the airflow at the canopy. The kitchen gets hotter and smokier, and the fan works harder for less. Cleaning restores the path the air should take. Our emergency line runs 24/7, but a planned visit to Capstone is calmer for everyone.
When the work has to happen, how we reach it and how big the site is can all change the price. Each of those is built into the quote and give you a fixed price before work begins.
Why Capstone businesses choose us
- A written report with pictures after every visit
- CHAS, SafeContractor and ISO 9001
- Full insurance on every job
- BESCA Vent Hygiene Elite member, cleaning to BESA TR19® Grease
Signs you need canopy cleaning in Capstone
A canopy with gaps around its filters lets grease straight through. The plenum and housing behind them then take far more grease than they should, which shows up as heavy deposits when the filters come out.
Signs it’s time to call us include:
- A greasy hood noticed by an inspector
- A sticky, discoloured canopy
- Grease channels that no longer drain
- Smoke hanging around the canopy during service
Healthcare kitchens, like those at hospitals such as Medway Maritime Hospital (about 1.7 miles north-west), often cook for long hours, which puts them in BESA’s heavier-use bands.
Questions to ask before booking
- Whether they recommend a next date
- Whether the price is fixed
- How areas they can’t reach will be recorded
- Whether the quote shows VAT
How we price canopy cleaning
You’ll get a fixed price before any work starts. It’s based on:
- The condition of the system
- Where the site is and how we reach it
- Access, including roofs, risers and ceiling voids
- How big the system is
Kitchens, offices, schools and hospitals are all priced the same way: the size of the job, access, condition and working hours. Ask for a fixed quote and we’ll explain each part.
Asking for a quote
Many jobs can be priced from photos and some basics. Useful things to send:
- How we’d reach plant on a roof or in a plant room
- Your last certificate, test record or report
- When the site is open and when it’s quiet
- A few general shots of the system
Photos are the quickest way to a quote: the system from a couple of angles, plus any access panels or hatches. Tell us what kind of site it is and when it’s open, and we can price many jobs without a visit.
Multi-site and managed buildings
We regularly work with managing agents. Tell us the site, the work and the access arrangements, and we will send a fixed quote.
Where a tenant occupies the premises but the landlord owns the building, it’s worth checking the lease for who maintains the systems. We’re happy to deal with either side, and the report can go to both.
What canopy cleaning cannot fix
In fairness, there are a few things this work will not fix:
- A dirty extract fan further along the system
- A canopy too small for the cooking under it (that’s a design question)
- A fan that can’t pull enough air because it’s worn out
Not sure which it is? You can call 0345 646 2711 or send us an email and we’ll tell you honestly.
Parts of the system we cover
- Wall canopies
- Canopy light fittings
- Baffle filters
- Plenum chambers
- Grease gutters
- Island canopies