Surrey · Kitchen extract cleaning

Kitchen extract cleaning in Thorpe Green, Surrey

Kitchen extract cleaning for Thorpe Green, from a team that has been trading since 2009. Out-of-hours visits and 24/7 emergency callout.

  • Heavy grease build-up inside the duct runs
  • A TR19 certificate needed for the insurer
  • An inspection that picked up a dirty extract

Kitchen extract cleaning in Thorpe Green

When it’s something else

It’s worth knowing the limits before booking:

  • Damaged duct sections that need replacing
  • A fan motor or bearings that have failed (that needs a fan repair or replacement)
  • A grease trap that needs emptying

If in doubt, give us a ring on 0345 646 2711 or send us an email and we will say what we think before booking.

Where we work

  • Vertical risers
  • Plenums and filters
  • Extract fans
  • Canopies and hoods
  • Discharge points
  • Horizontal duct runs

Kitchen duct cleaning in Thorpe Green

Across Thorpe Green, we clean kitchen extract systems to BESA TR19® Grease. We survey first and take grease readings, then clean the canopy, plenum, filters, ducts, fan and discharge. You get a TR19 certificate and a photo report at the end. Common call-outs are for cleaning needed before an insurance renewal or survey and stale cooking odours from the system, across extract fans, vertical risers and plenums and filters. Kitchens in Thorpe Green book us for TR19 cleaning for three reasons: the insurer asked, the EHO asked, or the canopy is dripping. We handle the clean and the paperwork in one visit.

BESA sets minimum intervals by hours of cooking a day: every 3 months for 12–16 hours, every 6 months for 6–12 hours and every 12 months for 2–6 hours, adjusted by what the grease readings show.

Somewhere as small as Thorpe Green, commercial kitchens are few: perhaps a pub, a school or care home kitchen, or a hall used for events. Every one of them still needs its extract kept clear of grease.

For insurers and inspectors, the record counts. That is why every job is written up in a report with pictures, plus a TR19® certificate through the BESCA VHE portal where the work is a TR19® Grease clean.

The Duct Doctor team standing beside their branded white and blue vans
Where
Thorpe Green (GU25, TW20)
Wider area
Surrey
Records
Certificate plus before-and-after pictures
Quote
A fixed quote up front
Hours
Evenings, overnight and weekends; 24/7 emergencies
Call
0345 646 2711
Last updated
30 October 2026

Kitchen extract cleaning in Thorpe Green: the local picture

Food Standards Agency data counts about 20 restaurants, cafés and canteens within about 1.5 miles of central Thorpe Green. Any of them cooking under a canopy is sending grease into its ductwork every service. Thorpe Green sits within the area of Surrey Fire and Rescue Service. The Fire Safety Order puts the duty on whoever runs a kitchen to control its fire risk, and a greasy duct is fuel. It’s Runnymede council that sends environmental health officers to food businesses in Thorpe Green. An officer looking round a kitchen will see the canopy, and grease there is hard to miss. Keeping each certificate and photo report on file helps show the extract is looked after.

If you run a café or takeaway near Virginia Water station, early starts and late finishes leave little time to clean, so overnight extract cleaning suits. If you look after a school kitchen, at a school such as Thorpe CofE Aided Primary School or anywhere near Thorpe Green, the holidays are the usual time for a TR19® clean.

Thorpe Green is about 2 miles south of Egham, in Surrey. Whether your site is in the middle of Thorpe Green or further out, we cover kitchen extract cleaning for every kind of premises, from small sites to large estates. Our area takes in 395 places across Surrey, large and small. Our Guildford page covers sites nearby, about 11 miles away.

All of GU25 and TW20 is covered for kitchen extract cleaning, from busy streets to back roads. You’ll find streets such as Green Road and Sandhills Lane, all of which we cover for kitchen extract cleaning. We also cover Thorpe (1 mile north-east), Stroude (1 mile north-west), Virginia Water (1 mile west), Egham Hythe (2 miles north-east) and Egham (2 miles north). We also work in nearby towns such as Guildford (11 miles south), Woking (6 miles south), Camberley (9 miles south-west), Epsom (13 miles east), Ewell (13 miles east) and Walton-on-Thames (6 miles east).

Landmarks near Thorpe Green

In Thorpe Green, that means kitchens and buildings near Riverside Walk, Salesian School and Rose And Crown Public House. For rail, the closest station is Virginia Water station, about 0.8 miles west. Other landmarks nearby include St. Peter's Hospital (2 miles south-east) and Spelthorne Museum (2.4 miles north-east). Not far away are Gracious Pond and St Ann's Hill.

Map of Thorpe Green © OpenStreetMap contributors

Aftercare tips

Results last longer with the right care. Here’s what we suggest:

  • Keep the baffle filters clean
  • Empty any grease troughs or cups on the canopy
  • Run the extract fan throughout cooking
  • Diarise the next clean as soon as you get the certificate

The report gives a recommended date for the next clean, set from your daily cooking hours and the readings we took. We can put the system on a 3, 6 or 12-monthly plan, so the date isn’t missed.

Keep the outside of the canopy wiped and any grease cups emptied. It will not replace a TR19 clean, but it slows what reaches the duct.

In-house cleaning or a specialist?

For ventilation and air handling systems, in-house care is mostly about checks: keeping grilles clear, noting unusual noise or smells and logging filter changes. The inside of ducts and units needs a specialist.

Good housekeeping makes our visits easier, not unnecessary. Clean filters and tidy surfaces slow the build-up, but the parts you cannot see still need a specialist at the right interval.

What we do, step by step

There are three stages on the day: getting the area ready, doing the work and signing it off. Set-up means sheeting and making equipment safe, while signing off means the written report and photos. The middle part takes longest, and that takes as long as the system needs, from a few hours to several planned visits. Somewhere like Thorpe Green, lanes, gates and parking are worth mentioning in advance.

  1. We survey the system first, from your pictures and details or on a site visit.
  2. Grease readings are taken at set points and you get a fixed quote.
  3. Once the kitchen has closed and the equipment has cooled, we sheet and protect the area.
  4. Canopy, plenum, filters, duct runs, risers, fan and discharge are all cleaned to TR19® Grease.
  5. We test again, photograph the result and issue your TR19 certificate and photo report.

Before we arrive

  • Dig out any earlier paperwork for the system
  • Make sure someone can let us in and lock up afterwards
  • Tell us the best time to work, such as after service or at a weekend

Get a fixed quote

Getting a quote does not take long. Call or email with a few details and you will usually have a fixed price within one working day. If we need to see the system first, we book a survey around your hours.

Get a price

Related advice

Thorpe Green: your questions answered

Will you come out to Thorpe Green?

Yes. Villages and rural sites across the South East are part of our work, Thorpe Green included. Photos of the system and directions to the site help us plan the visit.

Who is the fire and rescue service for Thorpe Green?

Thorpe Green is in the area of Surrey Fire and Rescue Service. It’s worth keeping your fire risk assessment, TR19® certificates and photo reports together, ready to show.

Do you offer maintenance contracts?

Yes. Send details of the systems and how they’re used and we will propose a schedule with a fixed quote.

Where does the waste go?

We contain it and take it with us. We collect grease, debris and waste water as we go, so it does not spread.

Which sectors do you work in?

Any commercial site with kitchens or ventilation, from a single café to a large school. We work with hotels, schools, care homes, offices, retail and leisure sites.

Do you have a 24/7 line?

Yes, 24/7. Our office is open from 8am to 6pm on weekdays, with the emergency line covering every other hour.

Is a quote from pictures possible?

Yes, if we can see what we need. If not, a site survey comes first, and the quote follows that.

What’s the right cleaning interval for a kitchen extract?

Under BESA guidance, the minimum depends on how long you cook each day: 3-monthly for heavy use, 6-monthly for moderate use and 12-monthly for light use. Grease readings can show a shorter interval is needed.

Why act early in Thorpe Green

A clogged extract does not only raise the fire risk. Blocked filters and narrowed ducts slow the airflow, leaving the kitchen hot and smoky, while the fan works harder to move less air. Grease drips, smells and condensation are common next. A planned visit to Thorpe Green is easier to arrange than an emergency callout.

Several systems or sites on one quote can make for a more efficient booking. Mention every system or site you need covered, and you will get one fixed quote.

Why Thorpe Green businesses choose us

  • Every job surveyed first
  • Photo reports with every job
  • Member of BESCA Vent Hygiene Elite, cleaning to BESA TR19® Grease
  • Trading since 2009

Read what affects the cost or our accreditations.

When to call us in Thorpe Green

Grease in the extract matters because it burns. Flames from a pan or grill can be pulled into the canopy by the fan, where burning grease can carry a fire along the ducts and into other parts of the building. That’s why controlling extract grease belongs in the fire risk assessment.

If you notice any of these, it’s worth a diagnosis:

  • A system with no record of a TR19 clean
  • A kitchen taken over without any extract records
  • Fat running down the canopy edge
  • Cleaning needed before an insurance renewal or survey

Church and community hall kitchens, near Church of St Mary or anywhere around Thorpe Green, are easy to forget, but their extracts collect grease like any other.

Questions to ask before you book

  • When the next visit should be, and why
  • Their accreditations, such as BESCA Vent Hygiene Elite, CHAS or SafeContractor
  • Whether the work can be done while the site is closed
  • Whether the quote shows VAT

Our hiring checklist

For landlords and multi-site operators

We also work for facilities teams across offices, schools and healthcare across Surrey. Work can be phased by floor, building or site around the people who use them.

Managing agents often deal with us directly. Send the address, what’s needed and how access works, and we will send a fixed quote.

BESCA Vent Hygiene EliteMember, cleaning to BESA TR19® Grease
CHAS · SafeContractorISO 9001 and fully insured
Certificate and photo reportWith every clean
24/7 emergency calloutEvenings, nights and weekends
Since 2009South East England and London