Surrey · Kitchen extract cleaning
Kitchen extraction cleaning in Send
Kitchen extract cleaning in Send, surveyed first and signed off with a written report and photos. Call for a fixed quote.
- A TR19 certificate needed for the insurer
- Fat running down the canopy edge
- Heavy grease build-up inside the duct runs
Kitchen extract cleaning for kitchens and businesses in Send
Any kitchen we clean in Send gets exactly the same specification as everywhere else we work. We survey first and take grease readings, then clean the canopy, plenum, filters, ducts, fan and discharge. You get a TR19 certificate and a photo report at the end. We’re often asked to deal with grease smells coming from the extract and a TR19 certificate needed for the insurer, on extract fans, horizontal duct runs and vertical risers. Canopy cleaning, extract cleaning and duct cleaning are often used to mean the same thing, but a proper TR19® clean in Send covers all of it, from the hood to the fan.
Most kitchens in Send fall into one of BESA’s three bands: 3-monthly for heavy use, 6-monthly for moderate use and yearly for light use, with grease readings setting the real interval.
Size does not change the work: a kitchen in a place like Send gets the whole system cleaned, canopy to discharge. We plan the visit around your hours, with the journey sorted in advance.
Our accreditations include CHAS, SafeContractor and ISO 9001, and we’re fully insured. On top of that, we are a BESCA Vent Hygiene Elite member, cleaning to BESA TR19® Grease, trading since 2009.
- Location
- Send (GU23)
- Wider area
- Surrey
- Reporting
- Certificate and photo report
- Quotes
- A fixed price before any work starts
- Working hours
- Nights, weekends or holidays to suit you
- Phone
- 0345 646 2711
- Checked
- 30 October 2026
Different parts, different methods
Grease filters
Filters need cleaning far more often than the duct and we offer a filter exchange service for that. Clean filters slow the build-up further down the system.
Ductwork and risers
Horizontal runs collect grease as the air slows and cools. We open access panels along the route and clean each section, recording any that can’t be reached.
Your questions about kitchen extract cleaning in Send
Who inspects food businesses in Send?
In Send, it’s Guildford council that carries out food hygiene inspections. It helps to keep the extract cleaning records with your food safety paperwork, so they’re ready if asked for.
Do you work overnight in Send?
Yes, out-of-hours work is a big part of what we do. The site is handed back ready to open. Just give us a ring on 0345 646 2711, or email photos with your opening times and we’ll plan around them.
Why do insurers care about extract cleaning?
Grease in an extract is a known fire risk, which is why many insurers require TR19 cleaning. Our certificate and photo report give you that evidence.
How often does a kitchen extract system need cleaning?
The minimum is set by BESA guidance on daily use, from 3-monthly to 12-monthly. Heavy frying and grilling can mean shorter intervals, and readings will tell you.
How much notice should we give?
That depends on the slot you want and the size of the job. Tell us your preferred dates when you ask for a quote, and if it’s an emergency, call us any time.
What is TR19?
TR19® is the BESA specification for keeping ventilation systems clean. TR19® Grease, a standalone specification since 2019, covers grease in kitchen extract systems, while TR19® Air covers other supply and extract ductwork.
Are you a BESCA Vent Hygiene Elite member?
Duct Doctor is a BESCA Vent Hygiene Elite member, cleaning to BESA TR19® Grease. We also hold CHAS, SafeContractor and ISO 9001, and we’re fully insured.
Will I get a certificate after the clean?
Yes, a TR19 certificate, along with a photo report. It records what was cleaned, what wasn’t accessible and the recommended next clean date.
Leave it or put it right?
There’s no law that names TR19, but the Fire Safety Order 2005 still applies. It puts a duty on the responsible person to assess and reduce fire risk, and in a kitchen that means keeping extract grease under control. TR19 is the benchmark insurers, fire officers and EHOs look to. A planned visit to Send fits your hours; an emergency doesn’t.
One small site or a whole estate, the quote is built the same way: the work involved, the access and the timing. You’ll have a fixed price before work begins.
What you get with us
- One number for every site across the South East and London
- Fixed quotes from a survey or photos
- Ventilation hygiene specialists since 2009
- Out-of-hours work and a 24/7 emergency line
See our cost guide and our accreditations.
When something else is needed
In fairness, there are a few things this work won’t fix:
- Blocked drains from a neglected grease trap (a separate service)
- Faulty fire dampers in the duct
- A broken extract fan that will not run
If in doubt, call 0345 646 2711 or email us and we’ll say what we think.
Where we work
- Discharge points
- Canopies and hoods
- Plenums and filters
- Extract fans
- Vertical risers
- Horizontal duct runs
Grease, kitchens and Send
According to Food Standards Agency records, there are about 7 bars, pubs and nightclubs in and around Send, up to about a mile and a half out. Any of them serving cooked food has an extract to keep clean, from canopy to discharge. It’s Guildford council that sends environmental health officers to food businesses in Send. They look at how clean the premises and equipment are, and the kitchen extract is part of that. A TR19® certificate and photo report after each clean gives you a record to show an inspector. Surrey Fire and Rescue Service covers Send. The Fire Safety Order puts the duty on whoever runs a kitchen to control its fire risk, and a greasy duct is fuel.
Church and community hall kitchens, near St William of York or anywhere around Send, are easy to forget, but their extracts collect grease like any other. For schools such as Send CofE Primary School, kitchen extract cleaning is normally booked for the holidays, when the canteen is closed.
Send is about 3 miles south-east of Woking, in Surrey. Whatever kind of site you run in Send, kitchen extract cleaning is something we can help with. We can work out of hours so trading isn’t interrupted. Our Surrey coverage runs to 395 places, and Send is one of them.
Our technicians cover all of GU23 for kitchen extract cleaning and the streets around it. Local streets include Sandy Lane, Farm Lane and Sandfields, all of which we cover for kitchen extract cleaning. Neighbouring places we cover for kitchen extract cleaning include Send Marsh (1 mile east), Burntcommon (1 mile east), Sutton Green (1 mile south-west), Mayford (2 miles west) and Pyle Hill (2 miles west). Further out, we also cover Guildford (3 miles south-west), Woking (3 miles north-west), Camberley (9 miles west), Epsom (12 miles east), Farnham (13 miles south-west) and Ewell (13 miles east).
Near you in Send
Typical jobs here are in premises near St John the Baptist Catholic Comprehensive School, White Rose Lane and The New Inn and the streets around them. Send’s nearest station is Clandon station, roughly 2.2 miles south-east of the centre. Well-known places in the area include Send and Ripley History Society Museum (1.8 miles east) and Woking Community Hospital (2.1 miles north-west). The countryside around Send includes Boldermere Lake and Papercourt Marshes.
Keeping the system healthy
To keep the system working properly between visits:
- Wash or exchange the filters often
- Refit filters properly after cleaning
- Do not let the canopy gutters overflow
- Keep the cleaning records where you can find them
The certificate records when the clean was done, where and by whom. Keep it in the maintenance log with your fire risk assessment, so it’s to hand when an insurer, fire officer or EHO asks.
Run the extract whenever the kitchen is cooking. Cooking with the extract off lets grease and heat settle in the canopy, and the next clean has more to do.
Do you need kitchen extract cleaning in Send?
Grease filters are the first line of defence, and they’re often the weak point. Filters that are bent, badly fitted, missing or left uncleaned let more fat into the plenum and duct, and from there it travels on to the fan.
Most sites get in touch when they notice something like this:
- A kitchen taken over without any extract records
- Heavy grease build-up inside the duct runs
- Proof of cleaning requested by an insurer
- An overdue clean flagged by an EHO or fire officer
If you run catering at a healthcare site, such as a hospital like Woking Community Hospital about 2.1 miles north-west, the extract may need cleaning more often than a part-time kitchen.
What to look for in a quote
- Whether the price is fixed
- Which accreditations they hold, and whether you can check them
- Whether the whole system is included, or only the parts that are easy to reach
- What insurance they carry
What happens on the day
Your staff don’t need to do much on the day. A contact on site lets us in at the agreed time and points us to the system, and we take it from there. Afterwards, the area is left tidy and the written report follows. We plan the journey to Send and bring what the job is likely to need.
- We survey the system first, from your pictures and details or on a site visit.
- Set points are tested for grease thickness and the quote is fixed before we start.
- On the day, cooking equipment is switched off and left to cool, and everything nearby is sheeted.
- Canopy, plenum, filters, duct runs, risers, fan and discharge are all cleaned to TR19® Grease.
- We test again, photograph the result and issue your TR19 certificate and photo report.
How to prepare
- Agree a time when the area can be out of use
- Tell us where we can park and unload
- Dig out any earlier paperwork for the system
How to get a quote
There’s no standard price list, because every site is different. Instead, we look at your site first, from photos or a survey, and then send you a fixed quote. To start, give us a ring on 0345 646 2711 or email us.
Advice
Nearby places to Send
More services for Send
Multi-site and managed buildings
When the building owner and the occupier are different, it’s worth checking the lease for who maintains the systems. We are happy to deal with either side and send the paperwork to whoever needs it.
Under the Regulatory Reform (Fire Safety) Order 2005, the responsible person must assess and reduce fire risk, and that can be the employer, the owner, a landlord, a facilities manager or a managing agent. With shared responsibility, good records help everyone.