Greater London · Kitchen extract cleaning
Kitchen Extract Cleaning in Puddle Dock
Specialist kitchen extract cleaning for Puddle Dock: diagnosis first, then a fixed quote, the work and a report with pictures. Call for a fixed quote.
- Extraction mentioned at an environmental health visit
- Cleaning needed before an insurance renewal or survey
- Rancid smells from grease in the duct
TR19 kitchen extract cleaning in Puddle Dock
We treat an extract system much as a doctor treats a patient: survey first, clean second, sign-off last. The sign-off is a TR19 certificate with a photo report, issued through the BESCA Vent Hygiene Elite portal. If you are dealing with rancid smells from grease in the duct and a kitchen with no current TR19 certificate, we can put it right. If you need a kitchen extract clean in Puddle Dock, you get one team and one number for every site.
The fire risk in a kitchen extract sits in the parts nobody sees: the plenum, the duct and the fan, which is why a TR19® clean in Puddle Dock goes well beyond the canopy.
In a London area like Puddle Dock, a kitchen extract often passes through shared space on its way out: a riser, a service void, the floors above. Grease in a duct like that is a fire risk to the whole building, not just the kitchen, so a regular TR19® clean protects everyone in it.
Every visit ends with a written report and photos, so you have a record of what was done and when. Kitchen extract cleaning to TR19® Grease is certificated through the BESCA Vent Hygiene Elite portal.
- Where
- Puddle Dock (RM14)
- Region
- Greater London
- Reporting
- Certificate plus before-and-after photos
- Quote
- A fixed quote up front
- Hours
- When your site is closed, plus a 24/7 line
- Call
- 0345 646 2711
- Updated
- 30 October 2026
When it’s something else
A few issues sit outside what this work can do:
- A broken extract fan that will not run
- Extraction that cannot cope with the cooking because of its design
- Faulty fire dampers in the duct
Not sure which it is? You can ring 0345 646 2711 or send us an email and we will tell you honestly.
Parts of the system we cover
- Horizontal duct runs
- Canopies and hoods
- Vertical risers
- Extract fans
- Discharge points
- Plenums and filters
What staff can safely do
Good housekeeping makes our visits easier, not unnecessary. Clean filters and tidy surfaces slow the build-up, but hidden parts of the system still need specialist attention.
If your staff spot something between visits, such as dripping grease, a noisy fan, a smell or a filter that will not come clean, it’s best reported rather than tackled in-house. We can diagnose it and quote.
The process
The visit has three parts: set-up, the treatment itself and the sign-off. Getting ready means protecting surfaces and switching off what needs to be off, while signing off means the written report and pictures. The middle part takes longest, and that takes a few hours for a small kitchen, longer for a large system. Managed blocks in London often need contractors booked in ahead, and we are happy to deal with the agent directly for a site in Puddle Dock.
- First comes a survey of the whole system, by pictures or a visit.
- Set points are tested for grease thickness and the quote is fixed before we start.
- On the day, cooking equipment is switched off and left to cool, and everything nearby is sheeted.
- The whole route is cleaned, from the canopy through the ductwork to the fan and the discharge.
- Finally the system is re-tested and photographed, and the certificate and report follow.
Before we arrive
- Tell us about access, such as roof hatches, plant rooms, ceilings or locked areas
- Have your last certificate or report to hand
- Clear loose items from the work area
How to get a quote
Here’s what helps us quote: where the site is, what it is and its opening hours, a few photos and any previous report or certificate. Then call us on 0345 646 2711, or email photos.
Read more
Between visits
After the visit, a few habits help the work last:
- Refit filters properly after cleaning
- Do not let the canopy gutters overflow
- Flag any change in how the extract sounds or works
- Give the canopy a daily wipe
Any section without access is marked on the report. A TR19 report should record what wasn’t cleaned as well as what was, and we can fit access panels so it’s reached next time.
Keep the fan on throughout service. Cooking with the extract off lets grease and heat settle in the canopy, and the next clean has more to do.
Signs you need kitchen extract cleaning in Puddle Dock
How fast grease builds up depends mostly on how long the kitchen cooks each day. Under BESA guidance, heavy use of 12 to 16 hours a day means a clean at least every 3 months, moderate use every 6 months and light use every 12. Those are minimums, and grease readings can show a kitchen needs cleaning sooner.
Any of these means the system needs a check-up:
- Heavy grease build-up inside the duct runs
- Rancid smells from grease in the duct
- An inspection that picked up a dirty extract
- An extract that no longer clears the smoke
If you run catering at a historic house or estate in the area (Hare Hall is about 4.1 miles north-west), event kitchens in older buildings often have awkward duct runs that need planning.
Before booking anyone
- When the next visit should be, and why
- Exactly which parts of the system are covered
- What records you will receive afterwards
- What happens if part of the system cannot be accessed
Puddle Dock: your questions answered
Who enforces fire safety at workplaces in Puddle Dock?
London Fire Brigade is the fire and rescue service for Puddle Dock. It’s worth keeping your fire risk assessment, TR19® certificates and photo reports together, ready to show.
Who carries out food hygiene inspections in Puddle Dock?
That’s Havering council, whose environmental health officers carry out food hygiene inspections in Puddle Dock. It helps to keep the extract cleaning records with your food safety paperwork, so they’re ready if asked for.
Can you set up regular visits?
Yes, of course. Send details of the systems and how they’re used, and we will suggest a schedule and quote for it.
What is TR19?
A BESA specification, with two parts that matter most here: TR19® Grease for kitchen extract systems and TR19® Air for general ventilation. It is not legislation, but it’s the standard people check against.
Can you price the work without visiting?
Yes, for many jobs. Send a few wide photos plus close-ups of panels, filters or grilles, and we typically come back within one working day. Some sites still need a visit, and we will say so.
Why do insurers care about extract cleaning?
Many policies require TR19 cleaning, and insurers often ask to see the certificate. An insurer may refuse or reduce a claim if there’s no evidence, so it’s worth checking your policy wording.
What do you do to protect the area?
Floors and surfaces near the work are sheeted before we start, and anything we remove is contained. Before we leave, we tidy up and clean down.
What do I get after the clean?
You get both a certificate and a photo report. They belong in the maintenance log so they’re to hand when an insurer asks.
Towns and villages near Puddle Dock
What else we do in Puddle Dock
Multi-site and managed buildings
Facilities teams in offices, schools and healthcare sites book us too in Puddle Dock and across Greater London. Work can be phased by floor, building or site around the people who use them.
Multi-site operators often want one contractor and one number. We cover South East England and London, so visits at different addresses can be planned together and kept on a regular cycle.
Puddle Dock kitchens: local notes
Look up Puddle Dock on the FSA’s food hygiene register and you will find about 18 cafés, restaurants and staff canteens and about 4 takeaways and sandwich shops in and around Puddle Dock, up to about a mile and a half out. Those that fry, grill or roast under a canopy need their extracts cleaned at intervals set by how long they cook. In Puddle Dock, food businesses are inspected by environmental health officers from Havering council. An officer looking round a kitchen will see the canopy, and grease there is hard to miss. Before-and-after photos from each clean are a simple way to show the extract is in hand. London jobs normally start after the last service, with loading and roof access agreed with the building first.
Healthcare kitchens, like those at hospitals such as Spire Hartswood Hospital (about 2.8 miles north), often cook for long hours, which puts them in BESA’s heavier-use bands. School kitchens, at schools like The James Oglethorpe Primary School for example, are usually cleaned in the holidays so no lunches are lost.
Puddle Dock is about 3 miles north of South Ockendon, in Greater London. Whatever kind of site you run in Puddle Dock, we can take on kitchen extract cleaning. We can work out of hours so trading isn’t interrupted. Across Greater London, we cover 764 places, Puddle Dock among them. Chelmsford is in our area too, about 15 miles from Puddle Dock.
Work in RM14 follows the same survey, fixed quote and written report as everywhere else we cover. Other places close to Puddle Dock include Cranham (1 mile west), North Ockendon (1 mile south), Upminster (2 miles west), Great Warley (2 miles north) and Upminster Bridge (2 miles west). Further out, we also cover Walthamstow (14 miles west), Orpington (15 miles south-west), Plaistow (12 miles west), Leyton (13 miles west), New Cross (15 miles south-west) and Romford (5 miles west).
Local landmarks in Puddle Dock
Locally, jobs take us to businesses close to Hall Mead School, among other places. Puddle Dock’s nearest station is Upminster station, roughly 1.9 miles west. Other landmarks nearby include Upminster Tithe Barn Museum of Nostalgia (1.7 miles west) and Spire Hartswood Hospital (2.8 miles north). Green spaces nearby include Cranham Brickfields.
What affects the quote in Puddle Dock
Sites vary more than people expect. What affects the quote:
- The times the site is available
- The condition of the system
- Whether several sites go on one quote
- How easy every part is to reach
One small site or a whole estate, the quote is built the same way: what needs doing, how we get to it and when. The price is fixed before work begins.
Asking for a quote
Before you ask for a quote, gather:
- Your last certificate, test record or report
- How we’d reach plant on a roof or in a plant room
- Where the site is and what kind of site it is
- Any access panels or hatches you can see
We don’t publish a price list, because no two systems are the same. We look at your system first, from photos or on a visit, then send a fixed quote. To start, phone us on 0345 646 2711 or drop us a line.