Greater London · Kitchen extract cleaning

TR19 kitchen extract cleaning in North Ockendon

Kitchen extract cleaning in North Ockendon from ventilation hygiene specialists trading since 2009. Out-of-hours visits and 24/7 emergency callout.

  • Proof of cleaning requested by an insurer
  • Grease drips onto cooking equipment
  • A smoky, hot kitchen with weak extraction

Book kitchen extract cleaning in North Ockendon

North Ockendon: your questions answered

Do you work overnight in North Ockendon?

Yes, nights and weekends are routine for us. The work in North Ockendon can fit around your hours. Your opening times are the first thing we ask for.

Which fire authority looks after North Ockendon?

London Fire Brigade is the fire and rescue service for North Ockendon. If a fire safety officer visits a commercial kitchen, they may ask about the fire risk assessment and how the extract is kept clean.

What does kitchen extract cleaning cost?

We do not publish prices, because the cost depends on the job: the size of the system, its condition, access and when we can work. We fix the price before work begins.

Do you work in North Ockendon?

Yes. North Ockendon is part of the area we cover, within the South East and London area we cover.

Which sectors do you work in?

We work for restaurants, pubs, hotels, schools, colleges, hospitals, care homes, offices and shops, as well as food production and leisure sites.

Can we book visits on a schedule?

Yes. Regular plans can run on 3, 6 or 12-monthly cycles, to suit the system and how it’s used.

Do you have a 24/7 line?

Yes, 24/7. Our office is open from 8am to 6pm on weekdays, and the emergency line covers the rest.

Does the law say I must clean to TR19?

TR19® itself isn’t law. The law is the Regulatory Reform (Fire Safety) Order 2005, which makes the responsible person assess and reduce fire risk, and TR19 is the benchmark used to show extract grease is under control.

Kitchen extract cleaning in North Ockendon, done properly

Many insurers ask for proof that the extract has been cleaned to TR19, and a claim can be refused or reduced without it. The certificate and photo report from each clean in North Ockendon give you that record for the maintenance log. Typical jobs include an extract that no longer clears the smoke and extraction mentioned at an environmental health visit, on horizontal duct runs, discharge points and canopies and hoods. Searching for commercial kitchen extraction cleaning in North Ockendon? Duct Doctor has covered London and the South East since 2009, with a certificate and photo report after every clean.

Before we clean, we look at where the grease is: grease readings at set points tell us where the heaviest deposits are, and the same readings after the clean show the result.

In London, few kitchens can spare a day to close, so extract cleaning in North Ockendon is normally done overnight, after the last service. Before the clean, we agree loading, parking and roof access with whoever manages the building.

We’ve been trading since 2009, and we are a BESCA Vent Hygiene Elite member, cleaning to BESA TR19® Grease. CHAS, SafeContractor and ISO 9001 are in place too, and we are fully insured.

Five Duct Doctor technicians in navy uniforms with the company vans
Where
North Ockendon (RM14)
Wider area
Greater London
Reporting
TR19® certificate and photo report
Price
Fixed quote, usually within a working day
Working hours
Out of hours as standard, 24/7 emergency line
Phone
0345 646 2711
Page updated
30 October 2026

Between visits

To keep the system working properly between visits:

  • Keep the extract on whenever the range is lit
  • Report grease drips, smells or fan noise right away
  • Diarise the next clean as soon as you get the certificate
  • Never cook with filters missing or out of place

After cleaning, we re-test the same points we measured at the start, so you can see the difference in numbers as well as pictures. Your TR19 certificate is then issued through the BESCA Vent Hygiene Elite portal.

Book the next clean before the last one runs out. BESA guidance links the minimum interval to daily cooking hours, so a change in hours may mean a change in interval, and grease readings will show it.

When to call us in North Ockendon

In North Ockendon, as anywhere, grease gathers where the air slows down: long horizontal runs, bends, the base of risers and around the fan. The cooler the duct, the more grease drops out of the air.

What we’re most often called out for:

  • Rancid smells from grease in the duct
  • An overdue clean flagged by an EHO or fire officer
  • An extract that has never been cleaned to TR19
  • Proof of cleaning requested by an insurer

Kitchens that cook twelve hours or more a day, as some healthcare kitchens do, fall into BESA’s three-monthly minimum; St George's Hospital is the nearest hospital to North Ockendon, about 3 miles west.

What your quote should include

  • Whether the quote is based on a survey or photos
  • Whether they’re fully insured
  • Their accreditations, such as BESCA Vent Hygiene Elite, CHAS or SafeContractor
  • How areas they can’t reach will be recorded

Choosing a duct cleaning contractor

What affects the cost of kitchen extract cleaning

Sites vary more than people expect. The main factors:

  • The times the site is available
  • One-off work versus a regular cycle
  • Site requirements such as sign-in and permits
  • Travel, parking and unloading

Putting the work off seldom saves money. Build-up, wear and faults tend to get worse, not better, which can make the next visit longer. If you are not sure what’s needed, call 0345 646 2711 or email us and we will give you an honest view and a fixed quote.

Asking for a quote

Many jobs can be priced from photos and some basics. Useful things to send:

  • Photos showing the whole system and its surroundings
  • The paperwork from the last visit, if you have it
  • The site address and the type of premises
  • When the site is open and when it’s quiet

Getting a quote doesn’t take long. Send a few details and photos, and we normally reply with a fixed quote within one working day. Where a survey is needed, we arrange a time that suits the site.

Why it’s worth doing now in North Ockendon

Environmental health officers inspect food businesses, in North Ockendon as everywhere else, and a greasy canopy or dripping filters won’t go unnoticed. Keeping the extract clean helps the whole kitchen pass muster. A booked night’s work in North Ockendon costs you no trading time; an unplanned closure does.

The price reflects the work, not guesswork. That is why every job is surveyed first, and why the quote is fixed before we start.

Why book with us

  • BESCA Vent Hygiene Elite member, cleaning to BESA TR19® Grease
  • One contact for all your sites in London and the South East
  • A fixed price before any work starts
  • We diagnose before we treat

Take a look at our cost guide and how to check a contractor.

North Ockendon kitchens: local notes

The FSA’s food hygiene register includes about 4 pubs and bars in North Ockendon and the streets around it, up to about 1.5 miles out. A pub or hotel kitchen that cooks every day builds up grease in its extract like any other. Kitchens in North Ockendon get their food hygiene inspections from Havering council. An officer looking round a kitchen will see the canopy, and grease there is hard to miss. A dated certificate in the maintenance file answers the question before it’s asked. In London, kitchens are typically cleaned overnight, when the kitchen is closed and loading is easier.

Where a hall near Church of St Mary Magdalene, or anywhere in North Ockendon, hosts lunch clubs or events, its extract gathers grease just as a café’s does. If you run catering at a historic house or estate in the area (Hare Hall is about 4.5 miles north-west), event kitchens in older buildings often have awkward duct runs that need planning.

North Ockendon is about 3 miles east of Hornchurch, in Greater London. From the centre of North Ockendon to the outskirts, we cover kitchen extract cleaning for every kind of premises, from small sites to large estates. 764 places in Greater London are on our list, from busy centres to quieter spots. We also work in Chelmsford, about 16 miles from North Ockendon.

All of RM14 is covered for kitchen extract cleaning, from busy streets to back roads. Nearby, we also carry out kitchen extract cleaning in Puddle Dock (1 mile north), Cranham (2 miles north-west), Upminster (2 miles north-west), South Ockendon (2 miles south) and Upminster Bridge (2 miles north-west). Larger places within reach include Walthamstow (14 miles west), Whitechapel (15 miles west), Orpington (14 miles south-west), Plaistow (11 miles west), Leyton (13 miles west) and New Cross (15 miles west).

Near you in North Ockendon

Locally, jobs take us to businesses close to Eastbrook School, among other places. For rail, the closest station is Ockendon station, about 1.5 miles south. A little further out are Upminster Tithe Barn Museum of Nostalgia (2.1 miles north-west) and St George's Hospital (3 miles west). For a walk, there’s Cranham Marsh.

Map of North Ockendon © OpenStreetMap contributors

What kitchen extract cleaning cannot fix

An honest diagnosis matters more to us than a booking, so here’s what this work cannot put right:

  • A grease trap that needs emptying
  • A canopy that’s too small or a system that was badly designed
  • Ductwork that’s corroded, split or leaking (that’s for a ductwork contractor)

If you are not sure, just ring 0345 646 2711, or send details by email and we will give you a straight answer.

Parts of the system we cover

  • Canopies and hoods
  • Discharge points
  • Horizontal duct runs
  • Extract fans
  • Vertical risers
  • Plenums and filters

Landlords, agents and facilities managers

We also work for facilities teams across offices, schools and healthcare across Greater London. Larger estates can be phased building by building around the people who use them.

For anyone managing more than one site, we can plan visits across the whole estate and price them together. Each site gets its own report and pictures, so each one has its own record.

How the visit works

Everything the job needs comes with us, from protective sheeting to tools and access equipment. All we need from you is clear access and the right equipment switched off. On site, the work takes one visit for most kitchens, while large or complex systems may need more than one. Most London sites can’t stop for the day, so work in North Ockendon is usually done overnight, early in the morning or at weekends.

  1. First the diagnosis: a survey of the whole system and its access points.
  2. Grease readings set the baseline, and a fixed quote follows.
  3. We arrive after close, protect the area and contain the waste.
  4. Heavy deposits are scraped by hand and the system degreased to TR19® Grease.
  5. Then the clean bill of health: readings, a TR19 certificate and a photo report with the next date.

Getting ready for the visit

  • Clear loose items from the work area
  • Allow time for equipment near the work to be turned off and cool down
  • Find the previous report, if there is one

Get a fixed quote

We don’t publish a price list, because no two systems are the same. We look at your system first, from pictures or on a visit, then send a fixed quote. To start, give us a ring on 0345 646 2711 or drop us a line.

Get a price

Related advice

BESCA Vent Hygiene EliteMember, cleaning to BESA TR19® Grease
CHAS · SafeContractorISO 9001 and fully insured
Certificate and photo reportWith every clean
24/7 emergency calloutEvenings, nights and weekends
Since 2009South East England and London