Surrey · Kitchen extract cleaning

Kitchen extraction cleaning in Ockham

We cover Ockham for kitchen extract cleaning. Fixed quotes, work around your opening hours and photo reports as standard.

  • Poor airflow at the canopy
  • Grease dripping from the canopy or filters
  • Ductwork thick with old, hardened grease

Book kitchen extract cleaning in Ockham

Kitchen extract cleaning in Ockham

We treat an extract system much as a doctor treats a patient: diagnose with a survey, treat with a thorough clean, then sign it off. That clean bill of health comes as a TR19 certificate and a photo report, issued through the BESCA Vent Hygiene Elite portal. If you have an extract that no longer clears the smoke and missing paperwork after a change of operator, we can put it right, from horizontal duct runs, plenums and filters and canopies and hoods onwards. Extraction cleaning, hood cleaning and TR19 duct cleaning all end up in the same place: a system that’s clean inside, not just on the surface, and a certificate that proves it.

We clean every reachable part of the system in Ockham: canopy, plenum, filters, ducts, risers and fan, and the discharge where it can be reached.

Somewhere as small as Ockham, commercial kitchens are few: perhaps a pub, a school or care home kitchen, or a hall used for events. Every one of them still needs its extract kept clear of grease, whatever the size of the place.

We’re CHAS and SafeContractor accredited, we hold ISO 9001 and we’re fully insured. We are also a BESCA Vent Hygiene Elite member, cleaning to BESA TR19® Grease, and we’ve been trading since 2009.

Location
Ockham (GU23)
Region
Surrey
Reporting
Certificate plus before-and-after pictures
Quote
A fixed quote up front
When we work
When your site is closed, plus a 24/7 line
Telephone
0345 646 2711
Last updated
30 October 2026
The Duct Doctor team standing beside their branded white and blue vans

Common questions in Ockham

Do you work at weekends in Ockham?

Yes. We work evenings, overnight and at weekends. Your customers, staff or residents in Ockham needn’t be disturbed. When you ring 0345 646 2711, or email photos, mention when the site is quiet.

Can you clean school kitchen extracts in Ockham during the holidays?

Yes. The holidays are the usual time for school work. Food Standards Agency records list about 2 schools, colleges and universities with registered kitchens within about a mile and a half of Ockham. Tell us your holiday dates and we will book the visit for when the site is empty.

Does the law say I must clean to TR19?

The legal duty sits in the Fire Safety Order 2005 rather than in TR19 itself. In practice, TR19 is how kitchens show they’re managing grease, and many insurers ask for proof of it.

How often should a kitchen extract be cleaned?

BESA guidance sets minimums by daily cooking hours: every 3 months for 12 to 16 hours, 6 months for 6 to 12 hours and 12 months for 2 to 6 hours. Measured grease levels set the real interval.

Is there a survey before the work?

Yes, always. Diagnosis comes before treatment: the survey tells us what the system needs and how to reach it and the fixed quote is built on it.

How much notice do you need?

Earlier is better, especially for out-of-hours work. We usually quote within one working day, and emergencies are covered by our 24/7 line.

How long does a kitchen extract clean take?

Allow anything from a few hours to a full night, depending on the size of the system. The survey tells us how long your system will need.

What about areas you cannot get to?

We record them on the report, with a note of where it is, and we explain what access is needed, for example new access panels.

How it works

The first job on site is protection: floors, worktops and anything near the work are covered. Then we make the system safe and start. The work on site takes a few hours for a small kitchen, longer for a large system, and we clear up before we go. If you can send pictures, we can arrive in Ockham knowing what to expect.

  1. First comes a survey of the whole system, by photos or a visit.
  2. Set points are tested for grease thickness and the quote is fixed before work begins.
  3. Once the kitchen has closed and the equipment has cooled, we sheet and protect the area.
  4. The whole route is cleaned, from the canopy through the ductwork to the fan and the discharge.
  5. Readings and photos are taken again, and you receive a TR19 certificate and photo report.

Preparing for the visit

  • Tell us where we can park and unload
  • Tell us the best time to work, such as after service or at a weekend
  • Allow time for equipment near the work to be turned off and cool down

Getting a quote

Quotes are quick. Call or email with a few details and you will usually have a fixed price within one working day. Where a survey is needed, we arrange a time that suits the site.

Ask for a quote

Related advice

Why act early in Ockham

An overdue clean in Ockham is best dealt with now rather than after the next inspection. The job takes one visit for most kitchens, while large or complex systems may need more than one, and we fit around your opening hours. Waiting only adds grease and risk. It’s simpler to plan the work at Ockham now than to arrange it in a hurry later.

What you pay depends on how big the system is, the condition it’s in and how easy it is to reach. We give you a fixed price before we start, so you know where you stand.

Why Ockham businesses choose us

  • One contact for all your sites in London and the South East
  • We’re fully insured
  • A fixed price before any work starts
  • Survey first, then a fixed quote

See our cost guide and how to check a contractor.

Honest limits

In fairness, there are a few things this work won’t fix:

  • A grease trap that needs emptying
  • A duct that’s holed or coming apart
  • Fire dampers that will not close (that needs damper testing and remedials)

If in doubt, call us on 0345 646 2711 or send us an email and we’ll say what we think.

What the work covers

  • Discharge points
  • Canopies and hoods
  • Extract fans
  • Vertical risers
  • Horizontal duct runs
  • Plenums and filters

Multi-site and managed buildings

We work for landlords, managing agents and facilities managers as well as the people running the site. Where a system serves more than one tenant, such as a shared riser, it helps to agree who arranges the work, and we’re happy to quote for all of it.

Where a tenant occupies the premises but the landlord owns the building, it’s worth checking the lease for who maintains the systems. We can quote either party and send the paperwork to whoever needs it.

What affects the cost of kitchen extract cleaning

The price is fixed before any work begins. It takes into account:

  • Site rules, permits and inductions
  • The condition of the system
  • How easy every part is to reach
  • The size of the system

The price reflects the work, not guesswork. That is why every job is surveyed first, and why the quote is fixed before any work starts.

What to send for a quote

There’s no need for technical detail. Just send:

  • Your opening hours and when the area is out of use
  • The site address and the type of premises
  • Detail shots of panels, filters and grilles
  • How we’d reach plant on a roof or in a plant room

Photos are enough for some jobs, while others need a look on site. Big or complicated sites, and systems that are hard to see in photos, get a survey first. Either way, the quote is fixed before any work is booked.

Staff cleaning versus specialist work

Staff cleaning and specialist work aren’t the same thing. Wiping filters daily and washing them weekly keeps the visible parts in order, but grease that has passed the filters is out of reach. Reaching it takes a specialist with the right equipment.

Away from the kitchen, the in-house job is mainly checking: keeping grilles clear, noting unusual noise or smells and logging filter changes. Cleaning inside ducts and units is specialist work.

Grease, kitchens and Ockham

Surrey Fire and Rescue Service covers Ockham. Grease in a kitchen extract is a recognised fire risk, and the fire authority enforces the law on managing it in most commercial premises. Kitchens in Ockham get their food hygiene inspections from Guildford council. They look at how clean the premises and equipment are, and the kitchen extract is part of that. Keeping each certificate and photo report on file helps show the extract is looked after.

A hospital like Woking Community Hospital, about 4.4 miles west, is the kind of site where a kitchen may cook for patients, staff and visitors all day. Historic houses near Ockham, such as Byfleet Manor about 2.3 miles north, are a reminder that older buildings with event kitchens can have long, awkward duct routes. Term dates shape school work: for a school like Ripley Court School, an extract clean fits neatly into a half-term or summer break.

Ockham is about 5 miles east of Woking, in Surrey. Every kind of commercial site in Ockham, kitchen extract cleaning is something we can help with. We can work out of hours so trading is not interrupted. 395 places in Surrey are on our list, large and small. Guildford is in our area too, around 6 miles away.

Our technicians cover all of GU23 for kitchen extract cleaning and the streets around it. Kitchen extract cleaning is available to premises on Alms Heath, Ockham Lane and School Lane and nearby roads. If your site is just outside Ockham, we cover West Horsley (2 miles south), Ripley (2 miles west), East Horsley (2 miles south-east), Effingham (3 miles south-east) and East Clandon (3 miles south). We also work in nearby towns such as Guildford (6 miles south-west), Woking (5 miles west), Camberley (12 miles west), Epsom (9 miles east), Horley (15 miles south-east) and Redhill (13 miles east).

Local landmarks in Ockham

Around Ockham, our work takes us to kitchens and buildings near The Forest and the Highlands and The Black Swan pub, among other places. The nearest railway station is Horsley station, roughly 1.7 miles south-east. A little further out are Send and Ripley History Society Museum (1.5 miles west) and Woking Community Hospital (4.4 miles west). Open spaces near Ockham include Boldermere Lake and Papercourt Marshes.

Map of Ockham © OpenStreetMap contributors

Aftercare tips

Good habits slow the build-up between visits. A few tips:

  • Don’t let the canopy gutters overflow
  • Give the canopy a daily wipe
  • Clean the grease filters regularly between TR19 cleans
  • Refit filters properly after cleaning

When the clean is finished, grease readings are taken again at the same points, giving you before and after readings alongside the pictures. Your TR19 certificate is then issued through the BESCA Vent Hygiene Elite portal.

Stick to the cleaning interval on the certificate. If the kitchen starts cooking longer hours, the interval should be looked at again, and grease readings will show it.

BESCA Vent Hygiene EliteMember, cleaning to BESA TR19® Grease
CHAS · SafeContractorISO 9001 and fully insured
Certificate and photo reportWith every clean
24/7 emergency calloutEvenings, nights and weekends
Since 2009South East England and London