Surrey · Kitchen extract cleaning

Kitchen extract cleaning in Horley, Surrey

One call covers kitchen extract cleaning in Horley, from survey to sign-off. Fully insured, with CHAS, SafeContractor and ISO 9001.

  • Extraction mentioned at an environmental health visit
  • A kitchen with no current TR19 certificate
  • Fat running down the canopy edge

Need kitchen extract cleaning in Horley?

Aftercare tips

A little care between visits keeps the system in better shape. We recommend:

  • Keep the baffle filters clean
  • Keep the TR19 certificate and photo report in the maintenance log
  • Flag any change in how the extract sounds or works
  • Diarise the next clean as soon as you get the certificate

We hand the kitchen back clean, with the sheeting removed and waste taken away. Grease and dirty water are collected and taken off site, and equipment can be switched back on once we have gone.

Stick to the cleaning interval on the certificate. If the kitchen starts cooking longer hours, the interval should be looked at again, and grease readings will show it.

Kitchen extract cleaning for kitchens and businesses in Horley

Duct Doctor has been cleaning kitchen extract systems since 2009. As a BESCA Vent Hygiene Elite member, we clean to BESA TR19® Grease, and we hold CHAS, SafeContractor and ISO 9001 and are fully insured. We’re often asked to deal with a TR19 certificate needed for the insurer and grease dripping from the canopy or filters, across extract fans, horizontal duct runs and discharge points. When a restaurant in Horley asks for duct cleaning, it’s nearly always the kitchen extract they mean, and that’s our main job: canopy to fan, to TR19® Grease.

Kitchens that fry and grill hardest need the most frequent cleans, so the interval is set by what you cook as well as how long.

For a pub, café or restaurant in a town like Horley, losing a day’s trade to cleaning is not an option, so the work is done after service, overnight or on a closed day. By the next service, the kitchen is ready to cook in again.

We’re CHAS and SafeContractor accredited, we hold ISO 9001 and we’re fully insured. We are also a BESCA Vent Hygiene Elite member, cleaning to BESA TR19® Grease, trading since 2009.

Where
Horley (RH6)
Region
Surrey
Paperwork
TR19® certificate and photo report
Price
A fixed quote up front
When we work
Out of hours as standard, 24/7 emergency line
Call
0345 646 2711
Reviewed
30 October 2026
The Duct Doctor team standing beside their branded white and blue vans

What kitchen extract cleaning cannot fix

It’s worth knowing the limits before booking:

  • A fan motor or bearings that have failed (that needs a fan repair or replacement)
  • Blocked drains from a neglected grease trap (a separate service)
  • A damper that sticks or has a damaged link

If you’re not sure, just call us on 0345 646 2711, or email photos and we’ll give you a straight answer before you book.

What we work on in Horley

  • Extract fans
  • Discharge points
  • Horizontal duct runs
  • Canopies and hoods
  • Plenums and filters
  • Vertical risers

Leave it or put it right?

Grease that is left only gets thicker. Under BESA guidance, grease shouldn’t exceed a mean of 200 microns between cleans, and 500 microns or more at any point needs immediate spot cleaning. The longer it’s left, the bigger the job becomes. Dealt with now, it’s a planned visit around your hours rather than a callout when the site needs to be open.

Putting the work off seldom saves money. Build-up, wear and faults tend to get worse, not better, and a neglected system can mean more work. If you’re not sure what’s needed, ring 0345 646 2711 or send us an email and we’ll give you an honest view and a fixed quote.

Why Horley businesses choose us

  • We diagnose before we treat
  • One number for every site across the South East and London
  • We are fully insured
  • In business since 2009

Read our cost guide or our accreditations.

What the work involves, part by part

Ductwork and risers

Vertical risers carry the air up through the building, and grease runs down their walls and pools at the base. They’re cleaned through access points along their height.

Extract fan and discharge

Grease that reaches the fan coats the blades and the housing. It’s isolated, opened and cleaned as part of the TR19 clean.

When to call us in Horley

What’s on the menu matters as much as how much is cooked. Fryers, grills and open flames throw much more fat into the extract than gentler cooking, so two kitchens with the same hours can need very different intervals.

These are the problems we see most often:

  • A smoky, hot kitchen with weak extraction
  • Extraction mentioned at an environmental health visit
  • Grease drips onto cooking equipment
  • A TR19 certificate needed for the insurer

For kitchens close to Horley station, where the day often starts early and ends late, the extract can be cleaned overnight.

What your quote should include

  • Whether the quote is based on a survey or photos
  • What insurance they carry
  • Which accreditations they hold, and whether you can check them
  • Whether the price is fixed

Questions to ask before booking

In-house cleaning or a specialist?

Away from the kitchen, the in-house job is mainly checking: clear grilles, a log of filter changes and reporting anything odd. The inside of ducts and units needs a specialist.

Staff cleaning doesn’t replace a specialist visit; it supports it. Regular in-house cleaning slows the build-up, but the parts you can’t see still need a specialist at the right interval.

Horley questions

Which fire and rescue service is responsible for Horley?

It’s Surrey Fire and Rescue Service, which covers Horley. TR19® is not law, but it’s the benchmark many fire officers and insurers look to when they ask how often the extract is cleaned.

Can you come to Horley after we close?

Yes, evening, overnight and weekend work is normal for us. The site is handed back ready to open. Tell us your opening hours when you ask for a quote.

Which sectors do you work in?

All kinds of commercial and public premises: kitchens, offices, schools, healthcare, retail, leisure and food production. Work is timed around how each site runs.

What if parts of the system cannot be reached?

Anything we cannot reach goes on the report, with a note of where it is, and we tell you what would make it reachable, such as extra access panels in ductwork.

How often should a kitchen extract be cleaned?

BESA guidance gives minimum intervals of 3, 6 or 12 months, depending on daily cooking hours. Kitchens that fry or grill a lot may need cleaning sooner, and readings will tell you.

How long will the clean take?

Length of duct, grease levels and access all affect it. Most jobs take anything from a few hours to a full night, depending on the size of the system.

Can you set up regular visits?

Yes. Plans on a 3, 6 or 12-monthly cycle are available, to suit the system and how it’s used.

Is TR19 a legal requirement?

TR19® is BESA’s specification, not legislation. Under the Fire Safety Order 2005, the responsible person must assess and reduce fire risk, and cleaning to TR19 is the recognised way to show you’ve dealt with extract grease.

How it works

We’re used to working while the site is closed. Evenings, nights and weekends are when much of our work happens, so a kitchen or building can carry on as usual the next day. On site, the work takes a few hours for a small kitchen, longer for a large system. We arrive in Horley once you’ve closed and leave the site ready for the morning.

  1. We survey the system, from your photos or on site, canopy to discharge.
  2. Grease thickness is measured and the price is fixed before work starts.
  3. On the night, the equipment is off and cool and the kitchen is sheeted.
  4. Filters, canopy and plenum are cleaned, then the ducts, risers, fan and discharge.
  5. We re-test, photograph and send your certificate and photo report.

Preparing for the visit

  • Mention any parking or loading restrictions
  • Tell us about access, such as roof hatches, plant rooms, ceilings or locked areas
  • Have your last certificate or report to hand

How to get a quote

There’s no standard price list, because every site is different. We look at your system first, from photos or on a visit, and then send you a fixed quote. To start, ring 0345 646 2711 or send us an email.

Ask for a quote

Read more

Kitchen extract cleaning in Horley: the local picture

Food Standards Agency data counts about 62 cafés, restaurants and staff canteens and about 20 sandwich bars and takeaways within roughly a mile and a half of the centre of Horley. Each one that cooks under a canopy has an extract system that collects grease and needs regular cleaning. Food hygiene inspections in Horley are the job of Reigate and Banstead council’s environmental health team. The cleanliness of the kitchen and its equipment, extraction included, is part of what they check. A TR19® certificate and photo report after each clean gives you a record to show an inspector. Horley is covered by Surrey Fire and Rescue Service. The Fire Safety Order puts the duty on whoever runs a kitchen to control its fire risk, and a greasy duct is fuel.

Where a hall near St Wilfrid's Church, or anywhere in Horley, hosts lunch clubs or events, its extract gathers grease just as a café’s does. Term dates shape school work: for a school like Horley Infant School, an extract clean fits neatly into a half-term or summer break.

Horley is about 5 miles north of Crawley, in Surrey. Anywhere in RH6, we can take on kitchen extract cleaning. Our Surrey coverage runs to 395 places, Horley among them. Our Guildford page covers sites nearby (18 miles or so).

We cover every part of the RH6 postcode area for kitchen extract cleaning and the roads nearby. Whether your site is on Station Road, High Street and Church Road or a nearby road, we can help. You’ll find Horley on the A23 and B2036, so it’s easy for us to get to for out-of-hours visits. We also cover Hookwood (1 mile south-west), Fernhill (2 miles south-east), Burstow (2 miles south-east), Smallfield (2 miles east) and Shipley Bridge (2 miles south-east). Within a short drive, we also cover Epsom (12 miles north), Redhill (4 miles north), Ewell (13 miles north), Reigate (4 miles north), Caterham (8 miles north-east) and Dorking (8 miles north-west). Horley is among the bigger places we cover in Surrey for kitchen extract cleaning.

Near you in Horley

Locally, jobs take us to businesses close to The Bull pub and Oakwood School, among other places. For rail, the closest station is Horley station, about 0.8 miles south-east. Nearby you’ll also find Reigate Castle (4.5 miles north) and East Surrey Hospital (2.8 miles north). Open spaces near Horley include Reigate Heath.

Map of Horley © OpenStreetMap contributors
BESCA Vent Hygiene EliteMember, cleaning to BESA TR19® Grease
CHAS · SafeContractorISO 9001 and fully insured
Certificate and photo reportWith every clean
24/7 emergency calloutEvenings, nights and weekends
Since 2009South East England and London