Hampshire · Kitchen extract cleaning
Kitchen extract cleaning in Poulner, Hampshire
TR19 grease cleaning of complete kitchen extract systems, from canopy to discharge for businesses, landlords and public buildings in Poulner. BESCA Vent Hygiene Elite member, cleaning to BESA TR19® Grease.
- A kitchen taken over without any extract records
- Stale cooking odours from the system
- A system with no record of a TR19 clean
How we handle kitchen extract cleaning in Poulner
Think of it as a health check for the kitchen’s airways: survey first, clean second, sign-off last. That clean bill of health comes as a TR19 certificate and a photo report, issued through the BESCA Vent Hygiene Elite portal. We’re often asked to deal with poor airflow at the canopy and heavy grease build-up inside the duct runs, across canopies and hoods, discharge points and extract fans. Kitchens in Poulner book us for TR19 cleaning for three reasons: the insurer asked, the EHO asked, or the canopy is dripping. We handle the clean and the paperwork in one visit.
Most kitchens in Poulner fall into one of BESA’s three bands: 3-monthly for heavy use, 6-monthly for moderate use and yearly for light use, adjusted by what the grease readings show.
Around a smaller place like Poulner, kitchen extracts tend to belong to pubs, cafés, takeaways and school or care home kitchens. Quieter kitchens still collect grease in the duct, just more slowly, so cleaning is planned around how much it cooks and what the readings show.
Insurers, fire officers and environmental health officers all look at records. So every job comes with a written report and photos, plus a TR19® certificate through the BESCA VHE portal where the work is a TR19® Grease clean.
- Where
- Poulner (BH24)
- Wider area
- Hampshire
- Records
- Certificate plus before-and-after photos
- Quotes
- Fixed quote, typically within a working day
- Working hours
- Out of hours as standard, 24/7 emergency line
- Telephone
- 0345 646 2711
- Page updated
- 30 October 2026
Managing agents and facilities teams in Poulner
Landlords, managing agents and facilities managers book us, not only the businesses that use the systems. Shared systems, like a riser serving several units, need a clear agreement on who books the work, and we are happy to quote for all of it.
Where a tenant occupies the premises but the landlord owns the building, it’s worth checking the lease for who maintains the systems. We are happy to deal with either side and send the paperwork to whoever needs it.
What happens on the day
We work around your opening hours, not the other way round. We book the visit for a time the area is closed, whether that’s an evening, overnight or a weekend. Once we’re in, the area is sheeted and anything that has to be off is turned off and cooled, and the job takes one visit for most kitchens, while large or complex systems may need more than one. Everything the job in Poulner needs is worked out beforehand, from the survey.
- You send photos or we visit, and the system is surveyed from canopy to discharge.
- We take grease readings at set points and give you a fixed quote.
- On the night, the equipment is off and cool and the kitchen is sheeted.
- We work through the system from the canopy to the fan and discharge.
- Readings are repeated, pictures taken, and your TR19 certificate and photo report issued.
Preparing for the visit
- Plan for cooking equipment or plant to be off before we arrive
- Mention any parking or loading restrictions
- Have your last certificate or report to hand
Getting a quote
If you need kitchen extract cleaning in Poulner, phone us on 0345 646 2711, or email photos. Tell us what kind of premises it is and when it’s open, and send photos or your last report if you can. We typically send a fixed quote within one working day.
Related advice
In-house cleaning or a specialist?
Day-to-day cleaning is something your team can do: wiping down canopy surfaces, cleaning filters and keeping a simple log. What they can’t safely do is clean inside the ductwork, the fan or the risers, which is where we come in.
Keep a record of what your team does. A simple log of filter washes, wipe-downs and checks helps show that the system is managed between specialist visits, next to our reports.
Kitchen extracts in Poulner
The FSA’s food hygiene register shows about 37 restaurants, cafés and works canteens and about 8 takeaways within about 1.5 miles of central Poulner. Wherever food is cooked under a canopy, the extract above it gathers grease and needs cleaning on a schedule. Kitchens in Poulner get their food hygiene inspections from New Forest council. A greasy canopy or dripping filters are the sort of thing an inspection can pick up. Before-and-after photos from each clean are a simple way to show the extract is in hand. Hampshire and Isle of Wight Fire and Rescue Service covers Poulner. In most workplaces, including commercial kitchens, it’s the fire and rescue authority that enforces the Fire Safety Order.
Where a hall near St John the Baptist, or anywhere in Poulner, hosts lunch clubs or events, its extract gathers grease just as a café’s does. Healthcare kitchens, like those at hospitals such as St Leonard's Hospital (about 4.4 miles south-west), often cook for long hours, which puts them in BESA’s heavier-use bands. Older buildings often hide long, awkward duct runs, and if you run a kitchen at a historic venue in the area (Avon Tyrrell House is about 3.8 miles south), access may need planning.
Poulner is about 1 mile north-east of Ringwood, in Hampshire. Every kind of commercial site in Poulner, kitchen extract cleaning is something we can help with. We can work out of hours so the site keeps running. Poulner is one of 683 towns, villages and districts in Hampshire where we work for kitchen extract cleaning. You can also see our page for Southampton, about 17 miles away.
All of BH24 is within our area for kitchen extract cleaning, from busy streets to back roads. If you need kitchen extract cleaning at premises on Oak Lane, Link Road and Croft Road or a nearby road, we can help. We also cover the places around Poulner: Ringwood (1 mile south-west), Hightown (1 mile south), Hangersley (1 mile north-east), Blashford (1 mile north-west) and Forest Corner (1 mile east). Within a short drive, we also cover Totton (12 miles east), Lymington (12 miles south-east), New Milton (8 miles south-east), Barton on Sea (9 miles south-east), Marchwood (14 miles east) and Ashley (8 miles south-east).
Landmarks near Poulner
Locally, jobs take us to businesses close to Ringwood School Academy and White Hart Public House and the streets around them. Other landmarks nearby include St Leonard's Hospital (4.4 miles south-west). The countryside around Poulner includes Linbrook Lake and Blashford Lakes.
How the job changes from site to site
Restaurant and pub kitchens
High-heat cooking loads the extract with grease, so grease readings help set the right interval.
Canopy and plenum
Grease meets the system first at the canopy and the plenum behind the filters. Both are scraped and degreased inside and out, with the filter housing cleaned too.
Why it’s worth doing now in Poulner
There’s no law that names TR19, but the Fire Safety Order 2005 still applies. It puts a duty on the responsible person to assess and reduce fire risk, which in a kitchen includes the grease in the extract. Cleaning to TR19 is the recognised way to show you’ve done it. Booking ahead lets us plan the trip to Poulner at a time that suits you.
What you pay depends on the size of the system, the condition it’s in and access to every part of it. We give you a fixed price before work begins, so there are no surprises.
Why book with us
- Fixed quotes from a survey or pictures
- CHAS, SafeContractor and ISO 9001
- Photo reports with every job
- In business since 2009
Take a look at our cost guide and how to check a contractor.
What kitchen extract cleaning can’t fix
Some problems need a different service or another trade:
- Extraction that cannot cope with the cooking because of its design
- A duct that’s holed or coming apart
- Blocked drains from a neglected grease trap (a separate service)
If you are not sure, just phone us on 0345 646 2711, or email photos and we will give you a straight answer.
What we work on in Poulner
- Horizontal duct runs
- Discharge points
- Vertical risers
- Plenums and filters
- Extract fans
- Canopies and hoods
Between visits
No system stays clean for ever, but care slows the build-up. A few tips:
- Keep grease collection points emptied
- Tell us when the extract starts to drip or smell
- Keep the extract on whenever the range is lit
- Keep the cleaning records where you can find them
You get a photo report after every clean. Before and after pictures show each part of the system, alongside a list of what was cleaned, anything out of reach and the recommended next clean date.
Wipe the canopy down regularly and empty grease troughs or collection points. It won’t replace a TR19 clean, but it slows what reaches the duct.
Places near Poulner
More services for Poulner
Questions from Poulner
Is Poulner within the area you cover?
Yes, smaller places are covered as well as towns. Let us know about access, parking and anything unusual about getting there when you book.
Who would carry out a food hygiene inspection at a kitchen in Poulner?
In Poulner, it’s New Forest council that carries out food hygiene inspections. It helps to keep the extract cleaning records with your food safety paperwork, so they’re ready if asked for.
Is a quote from photos possible?
Yes, where the pictures show enough. If not, a site survey comes first, then a fixed quote.
How much notice do you need?
Earlier is better, especially for out-of-hours work. We normally quote within one working day, and emergencies are covered by our 24/7 line.
Can one contract cover all our sites?
Yes. Our area covers London and the South East, so we can schedule a run of sites as one programme. Each site gets its own report and photos.
How long will the clean take?
It takes one visit for most kitchens, while large or complex systems may need more than one. The survey tells us how long your system will need.
Will my insurer ask for a TR19 certificate?
Because a dirty extract can spread a fire through a building. Many policies say the extract must be cleaned to TR19, and a claim may be reduced without proof, so keep every certificate.
Can you come out in an emergency?
Yes. Our emergency line runs 24/7, for problems that cannot wait. Call us any time and explain what’s happened.