Surrey · Grease filter exchange
Grease Filter Exchange in Stonehill
Need grease filter exchange in Stonehill? We diagnose first, fix the price and book the work around your hours, finishing with a written report and pictures.
- Filters so greasy the air can barely pass
- Grease dripping from the canopy
- Staff short of time to wash filters
Grease filter exchange in Stonehill
We run grease filter exchange for all kinds of kitchens in Stonehill, from a single canopy to several. We can come before or after service so nobody has to stop cooking. Typical jobs include hand-washed filters that still look greasy and filter washing that keeps being missed, across island canopies, school and hospital kitchens and mesh filters.
In a small place like Stonehill, kitchens are often in older or extended buildings, with long single-storey duct runs, and those horizontal sections are where grease settles. Access, parking and timings are agreed before the day.
For insurers and inspectors, the record counts. That is why every job is written up in a report with photos, and grease extract cleans come with a TR19® certificate issued through the BESCA Vent Hygiene Elite portal.

- Place
- Stonehill (KT16)
- Region
- Surrey
- Reporting
- Report and photos after the visit
- Quotes
- A fixed price before work begins
- When we work
- After hours by arrangement; emergencies any time
- Telephone
- 0345 646 2711
- Reviewed
- 30 October 2026
What staff can safely do
Keep a record of what your team does. A simple log of filter washes, wipe-downs and checks shows an inspector that the system is looked after between visits, alongside our reports.
When your team notices a problem between visits, like drips, unusual noise, smells or damaged filters, they should report it rather than try to fix it. We will take a look and give you a fixed quote.
Questions from Stonehill
Which fire and rescue service is responsible for Stonehill?
That’s Surrey Fire and Rescue Service. TR19® is not law, but it’s the benchmark many fire officers and insurers look to when they ask how often the extract is cleaned.
Will you come out to Stonehill?
Yes, smaller places are covered as well as towns. Just mention lanes, gates or anything else about the site when you book.
Do you provide a certificate or report?
Yes, on every job. It’s a dated, written report with pictures, plus a certificate via the BESCA Vent Hygiene Elite portal for TR19® Grease cleans. File it with your fire safety records.
Which grease filters does the service cover?
Both baffle filters and mesh filters are covered. At the start, we note what your canopies use so the clean set always fits.
How far ahead should we book?
Earlier is better, particularly for night and weekend visits. We usually quote within one working day, and there’s a 24/7 line for emergencies.
What happens if you cannot reach some of it?
Anything we can’t reach goes on the report, with pictures where possible, and we tell you what would make it reachable, such as extra access panels in ductwork.
What do you do to protect the area?
We cover floors and nearby surfaces with sheeting before work begins, and anything we remove is contained. Before we leave, we tidy up and clean down.
Do you look at the system first?
Yes, every time. Diagnosis comes before treatment: the survey tells us what the system needs and how to reach it, and the quote is based on that.
The process
A visit follows the same order every time: sheeting and protection first, isolate whatever needs isolating, carry out the grease filter exchange, tidy up and leave you the report. On site, the work takes a short visit, depending on how many filters the canopies hold. If you can send photos, we can arrive in Stonehill knowing what to expect.
- We start by noting how many filters you have and what type they are.
- We agree a schedule that suits how much the kitchen cooks.
- At every visit, the greasy filters are lifted out.
- Clean, dry filters are fitted in their place, with no gaps left between them.
- Anything we notice, such as bent filters or a dirty plenum, is pointed out.
Before we arrive
- Dig out any earlier paperwork for the system
- Let us know about permits to work or site inductions
- Let us know about parking and loading
How to get a quote
We don’t publish a price list, because every site is different. Instead, we look at your site first, from photos or a survey, then send a fixed quote. To start, phone us on 0345 646 2711 or use the quote form.
Related advice
What we’re called out for in Stonehill
However long the kitchen cooks each day, the filters see every minute of it. A kitchen that cooks all day loads its filters quickly, so it needs more frequent changes.
It’s time to book a visit if you see:
- Staff short of time to wash filters
- Bent or damaged filters that do not sit properly
- Drips falling from the filters onto equipment
- Weak extraction at the canopy
If you run catering at a historic house or estate in the area (Botleys Mansion is about 1.4 miles north-east), event kitchens in older buildings often have awkward duct runs that need planning.
Comparing quotes
- When they can work, and whether that is outside your opening hours
- When the next visit should be, and why
- Whether the price is fixed
- How areas they can’t reach will be recorded
When something else is needed
We’d rather tell you now than book work that won’t help, so these are the things it will not cover:
- Extraction problems caused by the fan rather than the filters
- Cooking smells reaching neighbours, which need odour control
- A canopy too small for the cooking beneath it
Not sure which it is? You can phone us on 0345 646 2711 or use the quote form and we’ll tell you honestly.
Where we work
- School and hospital kitchens
- Baffle filters
- Mesh filters
- Island canopies
- Restaurants and pubs
- Wall canopies
Why it’s worth doing now in Stonehill
Dripping canopies and greasy smells often start with the filters. Left, it ends up on equipment, food areas and staff, which an EHO may well notice. Our emergency line runs 24/7, but a planned visit to Stonehill is calmer for everyone.
Several systems or sites on one quote often makes better use of the time. Tell us about everything you’d like looked at and we’ll price it together.
Why us?
- A fixed price before any work starts
- Each visit written up, with pictures
- CHAS and SafeContractor accredited, with ISO 9001
- A BESCA Vent Hygiene Elite member, cleaning to BESA TR19® Grease
Different parts, different methods
The plenum
Behind the filters sits the plenum, where air gathers before the duct. Grease that gets past the filters settles there.
Baffle filters
Baffle filters are a common choice for commercial canopies. They still need regular cleaning as the collected grease builds up between the blades.
Grease filter exchange in Stonehill: the local picture
The FSA’s food hygiene register shows about 12 restaurants, cafés and works canteens in and around Stonehill, up to about a mile and a half out. Each canopy among them has filters that load with grease and need swapping or cleaning. Stonehill is covered by Surrey Fire and Rescue Service. Fire and rescue authorities enforce the Fire Safety Order in most non-domestic premises, and in a kitchen that fire risk includes the grease in the extract. Environmental health officers from Runnymede council inspect food businesses in Stonehill. They look at how clean the premises and equipment are, and the kitchen extract is part of that. Keeping each certificate and photo report on file helps show the extract is looked after.
Healthcare kitchens, like those at hospitals such as St. Peter's Hospital (about 1.8 miles north-east), often cook for long hours, which puts them in BESA’s heavier-use bands. Volunteers running a hall kitchen near Christ Church, or anywhere in Stonehill, may not know when the extract was last cleaned, and a grease test settles it.
Stonehill is about 3 miles north of Woking, in Surrey. Stonehill gets the same approach as every site we work on: a survey first, a fixed quote, work timed around your hours and a report with photos. Across Surrey, we cover 395 places, and Stonehill is one of them. There’s also a page for Guildford, about 8 miles away.
Here we cover the KT16 postcode area for grease filter exchange. That includes premises on Stonehill Road and Stonehill Crescent and nearby roads. Other places close to Stonehill include Ottershaw (1 mile east), Longcross (1 mile north-west), Mimbridge (2 miles south-west), Lyne (2 miles north-east) and Trumps Green (2 miles north). Within a short drive, we also cover Guildford (8 miles south), Woking (3 miles south), Camberley (8 miles west), Epsom (13 miles east), Farnham (15 miles south-west) and Ewell (13 miles east).
Near you in Stonehill
Typical jobs here are in premises near Gracious Pond, among other places. For rail, the closest station is Longcross station, roughly 2.1 miles north-west of the centre. Other landmarks nearby include Chobham Museum (2.2 miles south-west) and The Peacocks (3.1 miles south). Not far away are Gracious Pond and St Ann's Lake.
What else we do in Stonehill
What affects the quote in Stonehill
Sites vary more than people expect. What affects the quote:
- Site rules, permits and inductions
- Where the site is and how we reach it
- Access, including roofs, risers and ceiling voids
- Whether it’s a one-off visit or part of a schedule
Whatever the type of site, the quote works the same way: how much there is, how we reach it, what state it’s in and when we can work. Call for a fixed quote and we will explain each part.
Helping us quote
What to send for a quote:
- Your opening hours and when the area is out of use
- The postcode and the type of business
- Any symptoms, from odd noises to smells or leaks
- Your last certificate, test record or report
Quotes are quick. Call or email with a few details and you’ll usually have a fixed price within one working day. Where a survey is needed, we arrange a time that suits the site.