Surrey · Grease filter exchange

South Park grease filter exchange

Need grease filter exchange in South Park? We survey first, give you a fixed quote and work around your opening hours, then sign off with a report and photos.

  • Staff short of time to wash filters
  • Grease building up behind the canopy filters
  • Weak extraction at the canopy

Need grease filter exchange in South Park?

Grease filter exchange in South Park

Cleaning filters by hand takes staff time and is easy to put off. With a filter exchange, we bring a clean set and take the dirty one away and the canopy is refilled right away. The work covers island canopies, restaurants and pubs and wall canopies, and the jobs we see most are poor airflow through the filters and bent or damaged filters that don’t sit properly.

In a smaller place like South Park, the kitchens with extract systems are more likely to be a pub, a café, a takeaway or a school or care home kitchen than a big restaurant. A kitchen that cooks fewer hours still builds up grease, so cleaning is planned around how much it cooks and what the readings show.

It’s worth checking any contractor’s accreditations. Ours are BESCA Vent Hygiene Elite membership, cleaning to BESA TR19® Grease, plus CHAS, SafeContractor and ISO 9001, and we’re fully insured.

Location
South Park (RH2)
Wider area
Surrey
Records
Report and photos after the visit
Quote
A fixed quote up front
Working hours
Overnight and weekend work, 24/7 emergency callout
Telephone
0345 646 2711
Page updated
30 October 2026
The Duct Doctor team standing beside their branded white and blue vans

What staff can safely do

Day-to-day cleaning is something your team can do: wiping canopies, washing grease filters and recording it in a log. What they can’t safely do is clean inside the ductwork, the fan or the risers, and that’s where we come in.

Logging matters as much as cleaning. A dated log of in-house cleaning and checks shows an inspector that the system is looked after between visits, alongside our reports.

South Park: your questions answered

Who carries out food hygiene inspections in South Park?

That’s Reigate and Banstead council, whose environmental health officers carry out food hygiene inspections in South Park. How often a business is inspected depends on the risk rating the council gives it, so it’s worth staying ready all year.

Can school kitchens in South Park be cleaned in the holidays?

Yes. Half-terms and the summer break are the natural time for school work. The FSA’s register shows about 10 schools and colleges with food registrations within roughly a mile and a half of South Park. Tell us your holiday dates and we will book the visit for when the site is empty.

What happens to the waste?

It leaves the site with us when we go. While we work, it’s kept contained so the area stays clean.

Can you clean our existing filters instead?

We offer filter cleaning as well as exchange. We’ll talk you through which suits your kitchen when we quote.

Can you set up regular visits?

Yes. Plans on a 3, 6 or 12-monthly cycle are available, depending on what the system needs.

How far ahead should we book?

Book as early as you can for planned work, particularly if your next visit is nearly due. Emergencies are different, because our line is open 24/7.

Is filter exchange enough instead of a full extract clean?

No. Filters don’t catch everything, so grease still reaches the ductwork, so the full system still needs cleaning to TR19.

Which records should we keep?

Each report and certificate we give you, kept together in your maintenance log, along with your own cleaning log. BESA says certificates should show the date, location and technician.

Grease filter exchange in South Park: the local picture

There are about 54 restaurants, cafés and canteens and about 14 takeaways within about 1.5 miles of central South Park, according to the Food Standards Agency’s register. Swapping filters on a schedule keeps kitchens like these drawing air properly. Fire safety in South Park falls to Surrey Fire and Rescue Service. In most workplaces, including commercial kitchens, it’s the fire and rescue authority that enforces the Fire Safety Order. Kitchens in South Park get their food hygiene inspections from Reigate and Banstead council. Extraction counts as kitchen equipment, so its condition can come up on the day. A TR19® certificate and photo report after each clean gives you a record to show an inspector.

Healthcare kitchens, like those at hospitals such as East Surrey Hospital (about 2 miles east), often cook for long hours, which puts them in BESA’s heavier-use bands. If you run a church or community hall kitchen, near St Luke's or elsewhere in South Park, its extract still collects grease from every lunch and event.

South Park is about 1 mile south of Reigate, in Surrey. We provide grease filter exchange for commercial premises of every kind in South Park and the rest of Surrey. We cover 395 places across Surrey, large and small. We also work in Guildford, about 16 miles from South Park.

We work across RH2 for grease filter exchange and the roads nearby. Grease filter exchange is available to premises on Smith Road, North Road and Apley Road and the roads around them. Other places close to South Park include Reigate (1 mile north), Sidlow (1 mile south), Irons Bottom (2 miles south), Leigh (2 miles south-west) and Dawesgreen (2 miles south-west). We also work in nearby towns such as Epsom (8 miles north), Horley (4 miles south-east), Ewell (9 miles north), Walton-on-Thames (14 miles north-west), Caterham (7 miles north-east) and Dorking (5 miles west).

Landmarks near South Park

Typical jobs here are in premises near The Bell Public House, Castle Grounds and Reigate Grammar School. For rail, the closest station is Reigate station, roughly 1.1 miles north of the centre. Nearby you will also find East Surrey Hospital (2 miles east) and Reigate Priory Museum (0.7 miles north). For a walk, there’s Colley Hill and Reigate Heath.

Map of South Park © OpenStreetMap contributors

What happens on the day

A visit follows the same order every time: protect the area, isolate whatever needs isolating, carry out the grease filter exchange, tidy up and leave you the report. The visit itself takes a short visit, depending on how many filters the canopies hold. In a place like South Park, we fit the visit around your hours.

  1. First, we record the size, type and number of filters in each canopy.
  2. We agree a schedule that suits how much the kitchen cooks.
  3. Each visit starts with the used filters being removed.
  4. Clean, dry filters are fitted in their place, with no gaps left between them.
  5. If a filter is damaged or the plenum needs attention, we tell you.

Before we arrive

  • Let us know how we reach the system, including roofs, risers and plant rooms
  • Plan for cooking equipment or plant to be off before we arrive
  • Let us know about permits to work or site inductions

Get a fixed quote

To get a fixed quote, give us a ring on 0345 646 2711 or send us an email with the site type, your trading hours and a short description of the system. Photos and the last report, if you have one, make the quote quicker. You’ll typically have a quote within one working day.

Ask for a quote

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What happens if it’s left?

When filters block, extraction suffers. The kitchen gets hotter and smokier while the fan strains. Keeping filters clean keeps the extract working properly. Systems on quieter sites still build up dirt and wear, just more slowly.

Several systems or sites on one quote can make for a more efficient booking. Tell us about everything you’d like looked at, and you will get one fixed quote.

Why book with us

  • Out-of-hours work and a 24/7 emergency line
  • Photo reports with every job
  • Fully insured
  • One number for every site across the South East and London

See our cost guide and our accreditations and certificates.

Multi-site and managed buildings

We regularly work with managing agents. Tell us the site, the work and the access arrangements and we will come back with a fixed quote.

Where a tenant occupies the premises but the landlord owns the building, it’s worth checking the lease for who maintains the systems. We’re happy to deal with either side, and the report can go to both.

Between visits

Good habits slow the build-up between visits. A few tips:

  • Tell us if a filter is bent or damaged
  • Keep every filter in place during service
  • Clear anything stored on or near the canopy
  • Wipe the outside of the canopy as part of daily cleaning

The next exchange is already in the diary. If the kitchen gets busier, the interval can be shortened to match.

Filter exchange and TR19 cleaning work best together. Setting both up on a schedule keeps everything on track.

When something else is needed

Before booking, it helps to know what’s not included:

  • A heavily greased plenum or canopy, which needs cleaning to TR19
  • A canopy too small for the cooking beneath it
  • A fan that’s failing or too weak for the system

If in doubt, call 0345 646 2711, or send details by email and we’ll say what we think before booking.

What we work on in South Park

  • Island canopies
  • School and hospital kitchens
  • Mesh filters
  • Wall canopies
  • Baffle filters
  • Restaurants and pubs

Do you need grease filter exchange in South Park?

Wherever you are, South Park included, filter washing is the job that gets skipped when the kitchen is busy. A missed wash or two is all it takes for filters to fill with grease.

These are the problems we see most often:

  • Hand-washed filters that still look greasy
  • Grease building up behind the canopy filters
  • Gaps where filters have been removed
  • Bent or damaged filters that do not sit properly

Term dates shape school work: for a school like Sandcross Primary School, an extract clean fits neatly into a half-term or summer break.

Comparing quotes

  • What hours they’ll be on site
  • Whether they’re fully insured
  • Whether a written report and photos are included
  • Their accreditations, such as BESCA Vent Hygiene Elite, CHAS or SafeContractor

Our hiring checklist

BESCA Vent Hygiene EliteMember, cleaning to BESA TR19® Grease
CHAS · SafeContractorISO 9001 and fully insured
Certificate and photo reportWith every clean
24/7 emergency calloutEvenings, nights and weekends
Since 2009South East England and London