Surrey · Grease filter exchange
Grease Filter Exchange in Ockley
Our technicians work in Ockley on grease filter exchange. Fixed quotes, work around your opening hours and photo reports on every job.
- Grease collecting in the filter channels
- Grease left in baffles after washing
- Gaps where filters have been removed
How we handle grease filter exchange in Ockley
We run grease filter exchange for all kinds of kitchens in Ockley, from a single canopy to several. We can come before or after service so nobody has to stop cooking. The work covers school and hospital kitchens, restaurants and pubs and baffle filters, and the jobs we see most are weak extraction at the canopy and hand-washed filters that still look greasy.
In a small place like Ockley, kitchens are often in older or extended buildings, with long single-storey duct runs, and those horizontal sections are where grease settles. Access, parking and timings are agreed before the day.
Accreditations are easy to claim and worth checking. Ours are BESCA Vent Hygiene Elite membership, cleaning to BESA TR19® Grease, plus CHAS, SafeContractor and ISO 9001, and we’re fully insured.

- Location
- Ockley (RH5)
- Wider area
- Surrey
- Records
- Photo report after each visit
- Quotes
- A fixed price before work begins
- Working hours
- After hours by arrangement; emergencies any time
- Call
- 0345 646 2711
- Page updated
- 30 October 2026
How the visit works
The first job on site is protection: floors, worktops and anything near the work are covered. After that, the system is made safe and the work begins. The work on site takes well under an hour for most canopies, and the area is cleaned down before we leave. Rural roads and tight entrances are worth telling us about before a visit to Ockley.
- We look at the canopies and the condition of the filters.
- We note any filters that are bent, damaged or missing.
- Greasy filters are swapped for clean ones.
- We check the filters are seated and the canopy is ready to use.
- We tell you if the plenum or canopy needs a clean.
Before we arrive
- Tell us where we can park and unload
- Tell us about access, such as roof hatches, plant rooms, ceilings or locked areas
- Have your last certificate or report to hand
How to get a quote
There’s no standard price list, because every site is different. Instead, we look at your site first, from pictures or a survey, and then send you a fixed quote. To get going, call 0345 646 2711, or send details by email.
Read more
What affects the cost of grease filter exchange
The quote reflects the site in front of us. We take into account:
- How many systems or sites are involved
- Whether we need access equipment or extra panels
- The times the site is available
- A single visit or a regular plan
The price reflects the work, not guesswork. That is why every job is surveyed first, and the price is agreed before work begins.
Helping us quote
Photos let us diagnose from a distance. Try to include:
- The site address and the type of premises
- Photos showing the whole system and its surroundings
- When the site is open and when it’s quiet
- Anything you’ve noticed, such as smells, noise, drips or poor airflow
If you need grease filter exchange in Ockley, give us a ring on 0345 646 2711 or email us. Tell us what kind of premises it is and when it’s open, plus photos or the previous report if they’re to hand. A fixed quote usually follows within one working day.
Ockley: your questions answered
Can you work in Ockley outside opening hours?
Yes. We work evenings, overnight and at weekends. That way a site in Ockley does not have to lose a day’s trading. Your opening times are the first thing we ask for.
Who would carry out a food hygiene inspection at a kitchen in Ockley?
The local authority for Ockley is Mole Valley council, and its environmental health team does the inspecting. Have your latest TR19® certificate and photo report to hand, as an officer may ask how the extract is maintained.
What types of filter do you exchange?
The common types of grease filter: baffle and mesh. Tell us what you have when you ring 0345 646 2711 or use the quote form and we will confirm it on site.
Can you give a price for filter changes?
Filters, canopies and how often you need visits all affect the price. Send us details or pictures and we will quote, normally within one working day.
Are you insured?
Yes, we are fully insured. CHAS and SafeContractor accreditation sit alongside it for clients who vet their contractors.
How much notice do you need?
It depends on the time you need and how big the job is. Tell us your preferred dates when you ask for a quote, and if it’s an emergency, call us any time.
What does TR19 mean?
It’s the industry benchmark for cleaning ventilation and kitchen extract systems, written by BESA. It covers how systems are inspected, cleaned and checked and expects a risk-based approach.
Which kinds of sites do you work on?
Commercial premises of every kind: from restaurants, pubs and hotels to schools, hospitals, care homes, offices, shops and food production sites. Work is timed around how each site runs.
What your team can do, and what needs us
Staff cleaning and specialist work aren’t the same thing. Wiping filters daily and washing them weekly keeps the visible parts in order, but grease that has passed the filters is out of reach. Reaching it takes a specialist with the right equipment.
Your own staff can handle the daily basics: wiping canopies, washing grease filters and recording it in a log. What they can’t safely do is clean inside the ductwork, the fan or the risers, which is where we come in.
Grease, kitchens and Ockley
Food hygiene inspections in Ockley are the job of Mole Valley council’s environmental health team. They look at how clean the premises and equipment are, and the kitchen extract is part of that. A TR19® certificate and photo report after each clean gives you a record to show an inspector. About 27 miles out from central London, Ockley is part of the South East area we work across. A survey and a fixed quote come first, then the visit at a time that suits you.
A hall kitchen that only cooks for events, whether near St John's Church or elsewhere in Ockley, still needs its extract cleaned, just less often. If you run catering at a healthcare site, such as a hospital like Horsham Hospital about 5.5 miles south, the extract may need cleaning more often than a part-time kitchen.
Ockley is about 6 miles north of Horsham, in Surrey. Wherever you are in the RH5 postcode area, we cover grease filter exchange for commercial sites. Our Surrey coverage runs to 395 places, and Ockley is one of them. You can also see our page for Guildford, about 11 miles away.
Every address in RH5 is covered for grease filter exchange, from busy streets to back roads. Whether your site is on Prideaux Gardens, Stane Street and Friday Street or anywhere close by, our technicians can take on the work. Other places close to Ockley include Paynes Green (1 mile south), Capel (2 miles east), Forest Green (2 miles north-west), Coldharbour (2 miles north) and Kingsfold (3 miles south-east). Further out, we also cover Guildford (11 miles north-west), Woking (15 miles north-west), Epsom (14 miles north), Horley (9 miles east), Redhill (10 miles north-east) and Ewell (15 miles north).
Local landmarks in Ockley
Around Ockley, our work takes us to kitchens and buildings near Wallis Wood and The Cricketers Arms Public House and the streets around them. Ockley’s nearest station is Ockley station, roughly 1.2 miles east. Well-known places in the area include Horsham Hospital (5.5 miles south) and Abinger Castle (4.3 miles north-west). Green spaces nearby include Warnham LNR and Leith Hill.
What happens if it’s left?
In Ockley, as everywhere, a filter service isn’t a substitute for TR19 cleaning. They do help keep the system in better shape between cleans, and that shows when the next clean comes round. Equipment tucked in a roof space or outbuilding near Ockley rarely gets looked at unless someone books it.
Several systems or sites on one quote often makes better use of the time. Tell us about everything you’d like looked at and we’ll price it together.
Why choose Duct Doctor in Ockley
- Out-of-hours work and a 24/7 emergency line
- Fixed quotes from a survey or pictures
- Survey first, then a fixed quote
- Fully insured
See our cost guide and how to check a contractor.
Towns and villages near Ockley
Other services in Ockley
For landlords and multi-site operators
Records are where multi-site compliance often slips. Each visit produces a dated report with photos, so you can show an insurer or inspector what was done at each site.
Managing agents often deal with us directly. Send the address, what’s needed and how access works, and we will send a fixed quote.
How the job changes from site to site
School, care home and staff kitchens
A longer exchange interval may suit lighter cooking. The interval is set to fit.
Baffle filters
Baffle filters are robust and widely used in commercial canopies. They do not clean themselves, because the grease they collect builds up.
When it’s something else
In fairness, there are a few things this work won’t fix:
- Grease behind the filters that a swap cannot remove
- Greasy ducts and risers that a filter change won’t reach
- Extraction problems caused by the fan rather than the filters
Not sure which it is? You can ring 0345 646 2711 or email us and we’ll tell you honestly before you book.
What the work covers
- Baffle filters
- Island canopies
- Restaurants and pubs
- School and hospital kitchens
- Wall canopies
- Mesh filters