Surrey · Grease filter exchange

Normandy grease filter exchange

Need grease filter exchange in Normandy? We survey first, send you a fixed quote and work around your opening hours, finishing with a written report and photos.

  • Filter washing that keeps being missed
  • Filters so greasy the air can barely pass
  • Grease collecting in the filter channels

Need grease filter exchange in Normandy?

Grease filter exchange in Normandy

Grease filters are the first line of defence in a kitchen extract. Their job is to stop grease getting further into the system and they do it best when they’re clean. Our grease filter exchange service swaps dirty filters for clean ones on a schedule. Typical jobs include grease dripping from the canopy and bent or damaged filters that don’t sit properly, on restaurants and pubs, wall canopies and school and hospital kitchens.

Work in a small place like Normandy starts with a call to agree access and timings, and the clean covers the whole system, as it would anywhere: canopy to discharge, then a TR19® certificate and a photo report.

Our accreditations include CHAS, SafeContractor and ISO 9001, and we are fully insured. We are also a BESCA Vent Hygiene Elite member, cleaning to BESA TR19® Grease, and we have been trading since 2009.

Five Duct Doctor technicians in navy uniforms with the company vans
Location
Normandy (GU3)
Wider area
Surrey
Reporting
Report and photos after the visit
Quote
A fixed quote up front
Hours
After hours by arrangement; emergencies any time
Call
0345 646 2711
Checked
30 October 2026

Questions from Normandy

Who would carry out a food hygiene inspection at a kitchen in Normandy?

The local authority for Normandy is Guildford council, and its environmental health team does the inspecting. Ratings are published by the Food Standards Agency, so a clean extract and good records are worth keeping up.

Who is the fire and rescue service for Normandy?

Surrey Fire and Rescue Service is the fire and rescue service for Normandy. Records of extract cleaning are a sensible thing to have ready if a fire safety officer carries out an audit.

How do you keep the site clean during the work?

With sheeting and covers, before anything else happens. We keep the work contained and clean down when we finish.

Will you tell us when the next visit is due?

Yes. Every report includes a recommended date for the next visit, based on what we found and how the system is used.

What does grease filter exchange cost?

We price it on the number of filters and the visit frequency. Send us details or photos and we’ll quote, typically within one working day.

How long does the visit take?

We will confirm the time with your quote. For a typical site, it takes a short visit, depending on how many filters the canopies hold.

What types of premises do you cover?

All kinds of commercial and public premises: from restaurants, pubs and hotels to schools, hospitals, care homes, offices, shops and food production sites. Work is timed around how each site runs.

Where do the greasy filters go?

They leave with us. That’s the point of an exchange: you always have a clean set fitted, with no washing for your team.

Do you need grease filter exchange in Normandy?

Filters get bent and damaged with handling. A bent filter doesn’t seat properly, leaving gaps for grease to slip through.

Signs it’s time to call us include:

  • A canopy running with filters missing
  • Grease filters clogged with grease
  • Damaged filters letting grease past
  • Filters that come out of the sink still dirty

Healthcare kitchens, like those at hospitals such as Guildford Hospital (about 2.6 miles east), often cook for long hours, which puts them in BESA’s heavier-use bands.

Questions to ask before booking

  • What paperwork you get at the end
  • Which accreditations they hold, and whether you can check them
  • Exactly which parts of the system are covered
  • If the quote is a fixed price or an estimate

How to choose an extract cleaning contractor

Fixed quotes for grease filter exchange in Normandy

The price is fixed before any work begins. It takes into account:

  • Where the site is and how we reach it
  • The condition we find in the survey
  • Site rules, permits and inductions
  • How many systems or sites are involved

What you pay depends on how big the system is, the condition it’s in and how easy it is to reach. We give you a fixed price before any work starts, so there are no surprises.

Asking for a quote

A few details help us quote accurately. When you get in touch, it helps to send:

  • A few general shots of the system
  • When the site is open and when it’s quiet
  • Your last certificate, test record or report
  • Close-ups of filters, grilles, hatches or access panels

To help us quote: the address, the type of site and when it’s open, a few pictures and any previous report or certificate. Then give us a ring on 0345 646 2711 or send us an email.

Grease, kitchens and Normandy

Fire safety in Normandy falls to Surrey Fire and Rescue Service. Fire and rescue authorities enforce the Fire Safety Order in most non-domestic premises, and in a kitchen that fire risk includes the grease in the extract. We cover Normandy, about 30 miles from central London, as part of our work across London and the South East. A survey and a fixed quote come first, then the visit at a time that suits you.

If you cook for passing trade around Wanborough station, the extract can be cleaned between your last and first customer. A hall kitchen that only cooks for events, whether near Church of St Mark or elsewhere in Normandy, still needs its extract cleaned, just less often.

Normandy is about 4 miles east of Aldershot, in Surrey. For grease filter exchange in and around Normandy, it’s easy to get a fixed quote: please phone us on 0345 646 2711 or email us. We work across South East England and London, Normandy included. 395 places in Surrey are on our list, from busy centres to quieter spots.

We work across GU3 for grease filter exchange and the roads nearby. Grease filter exchange is available to premises on Manor Farm Close, Guildford Road and Milton Close and the roads around them. We also cover the places around Normandy: Willey Green (1 mile east), Flexford (1 mile south), Christmas Pie (1 mile south), Wyke (1 mile west) and Wanborough (2 miles south). Further out, we also cover Guildford (4 miles east), Woking (6 miles north-east), Camberley (6 miles north-west), Farnham (6 miles south-west), Egham (13 miles north-east) and Walton-on-Thames (14 miles north-east).

Landmarks near Normandy

Locally, jobs take us to businesses close to Duke of Normandy pub and the streets around them. Normandy’s nearest station is Wanborough station, about 0.7 miles south of the centre. A little further out are Ash Museum (2.1 miles west) and Guildford Hospital (2.6 miles east). The countryside around Normandy includes Hog's Back and Ash Ranges.

Map of Normandy © OpenStreetMap contributors

For landlords and multi-site operators

For anyone managing more than one site, we can schedule visits across all of them on one quote. Every building has its own written report, so each one has its own record.

From a single site to a large estate, you get the same standard: the system surveyed, the price fixed, the visit fitted around trading and everything written up afterwards.

Aftercare tips

To keep the system working properly between visits:

  • Watch for grease drips between visits
  • Make sure we can reach the canopy on exchange day
  • Let us know if your cooking hours increase
  • Clean the canopy surfaces regularly

If the plenum behind the filters looks greasy, we say so. That might mean bringing a TR19® clean forward and we can book that in.

Filters that are left too long stop protecting the system. Getting onto a regular exchange now keeps grease out of the plenum and ductwork between full cleans.

What happens if it’s left?

Some kitchens in Normandy wash filters themselves to save the cost of a service, and it works when it’s done well and never skipped. Where it slips, an exchange service takes the job off staff. A fault that closes a site in a village like Normandy affects everyone who depends on it.

Whatever the type of site, the quote works the same way: how much there is, how we reach it, what state it’s in and when we can work. Ask for a fixed quote and we will go through it with you.

Why book with us

  • BESCA Vent Hygiene Elite member, cleaning to BESA TR19® Grease
  • We diagnose before we treat
  • We’re fully insured
  • Accredited under CHAS and SafeContractor, with ISO 9001

Read our cost guide or how to check a contractor.

Different parts, different methods

School, care home and staff kitchens

Even kitchens with fixed meal times build up grease, though often more slowly.

The plenum

Heavy grease in the plenum often follows clogged or missing filters, or that a full clean is due.

The process

When we arrive, we check the system against the survey or the pictures you sent. If anything is different, we talk it through with the person on site before carrying on. After that, the work takes a few minutes per canopy, longer for a large kitchen with several canopies. Pictures of the system and its access let us plan the work in Normandy before we set off.

  1. We record the number, size and type of your filters.
  2. An exchange schedule is agreed to suit your cooking.
  3. The dirty set is lifted out.
  4. A clean set is fitted and checked for gaps.
  5. We take the greasy set away and confirm the next date.

Before we arrive

  • Let us know about permits to work or site inductions
  • Mention any locked doors, roof access or ceiling voids
  • Name a contact who can let us in at the agreed time

Getting a quote

Every quote begins with a look at the system, from your pictures and details or, where that is not enough, a survey on site. After that, you get a fixed price for the work so you know the cost before work begins.

Ask for a quote

Related advice

BESCA Vent Hygiene EliteMember, cleaning to BESA TR19® Grease
CHAS · SafeContractorISO 9001 and fully insured
Certificate and photo reportWith every clean
24/7 emergency calloutEvenings, nights and weekends
Since 2009South East England and London