Surrey · Grease filter exchange
Grease filter exchange in Headley, Surrey
Grease filter exchange in Headley, surveyed first and signed off with a written report and photos. Call for a fixed quote.
- Bent or damaged filters that do not sit properly
- Grease building up behind the canopy filters
- A canopy running with filters missing
How we handle grease filter exchange in Headley
Cleaning filters by hand takes staff time and is easy to put off. An exchange service means clean filters arrive and greasy ones leave and the canopy is refilled right away. We are often asked to deal with smoke and heat lingering under the hood and missing filters in the filter bank, across island canopies, restaurants and pubs and wall canopies.
Rural kitchens often have long, low duct runs through a roof space or along an outside wall, where grease settles in the flat sections. Access, parking and timings are agreed before the day.
Duct Doctor has been trading since 2009, as a BESCA Vent Hygiene Elite member, cleaning to BESA TR19® Grease. CHAS, SafeContractor and ISO 9001 are in place too, and we are fully insured.
- Location
- Headley (KT18)
- Wider area
- Surrey
- Records
- Report and photos after the visit
- Quotes
- A fixed quote up front
- Working hours
- Overnight and weekend work, 24/7 emergency callout
- Telephone
- 0345 646 2711
- Page updated
- 30 October 2026
Honest limits
We’d rather tell you now than book work that will not help, so these are the things it won’t cover:
- Smell complaints that need odour control equipment
- Greasy ducts and risers that a filter change will not reach
- Extraction problems caused by the fan rather than the filters
Not sure which it is? You can call us on 0345 646 2711 or email us and we will tell you honestly.
Where we work
- Restaurants and pubs
- Island canopies
- Mesh filters
- School and hospital kitchens
- Baffle filters
- Wall canopies
Between visits
Simple habits between visits make a real difference. Our advice:
- Always run the extract while cooking
- Let us know if your cooking hours increase
- Don’t refit a filter that is bent
- Clean the canopy surfaces regularly
Your team carries on as normal, without the filter washing. Make sure we can reach the canopy on exchange day and tell us if service times change.
Dripping filters are a clear sign they’re full. A clean set straight away cuts the grease in the canopy and the plenum may need a clean as well.
Questions from Headley
Who would carry out a food hygiene inspection at a kitchen in Headley?
The local authority for Headley is Mole Valley council, and its environmental health team does the inspecting. It helps to keep the extract cleaning records with your food safety paperwork, so they’re ready if asked for.
Can you come to Headley after we close?
Yes, nights and weekends are routine for us. The work in Headley can fit around your hours. Your opening times are the first thing we ask for.
Do you have insurance?
Yes. We’re fully insured, and we can share the details when you need them.
Which records should we keep?
Everything that shows the system is looked after: reports, certificates, pictures and your own cleaning or check logs. A single log for each site works best.
Is Headley in your area?
Yes. We cover Headley and across Surrey, as part of our work across South East England and London. To book, call 0345 646 2711, or send details by email.
Do we need to close while you work?
Not usually. We work when the area is out of use, such as evenings, overnight, early mornings or weekends, so the site can carry on as normal.
Do I get a report after the visit?
Yes. You get a written report with pictures after each visit, covering the work, any areas we couldn’t access and the recommended next date. Kitchen extract cleans to TR19® Grease also get a certificate through the BESCA Vent Hygiene Elite portal.
Which grease filters does the service cover?
Baffle filters and mesh filters. Tell us what you have when you call us on 0345 646 2711, or send details by email and we’ll confirm it on site.
In-house cleaning or a specialist?
In-house cleaning and specialist cleaning do different jobs. Wiping filters daily and washing them weekly keeps the visible parts in order, but they do not reach the grease that builds up further in. That part needs specialist access and equipment.
Day-to-day cleaning is something your team can do: wiping down canopy surfaces, cleaning filters and keeping a simple log. What they can’t safely do is clean inside the ductwork, the fan or the risers, which is where we come in.
What affects the quote in Headley
Your quote is based on your site. We consider:
- How many systems or sites are involved
- How big the system is
- How easy every part is to reach
- A single visit or a regular plan
You will not find a price list here, because each job is priced on what it involves. For a fixed quote, call us on 0345 646 2711 or drop us a line, and we’ll explain what it covers.
Helping us quote
What to send for a quote:
- Photos showing the whole system and its surroundings
- Your last certificate, test record or report
- Anything you’ve noticed, such as smells, noise, drips or poor airflow
- Close-ups of filters, grilles, hatches or access panels
Want a quote for grease filter exchange? Please give us a ring on 0345 646 2711 or email us with a few details about the site. We will talk you through the work and give you a fixed quote before anything is booked.
Headley kitchens: local notes
The fire and rescue service for Headley is Surrey Fire and Rescue Service. Fire and rescue authorities enforce the Fire Safety Order in most non-domestic premises, and in a kitchen that fire risk includes the grease in the extract. It’s Mole Valley council that sends environmental health officers to food businesses in Headley. An officer looking round a kitchen will see the canopy, and grease there is hard to miss. A TR19® certificate and photo report after each clean gives you a record to show an inspector.
A hall kitchen that only cooks for events, whether near Church of St Mary the Virgin or elsewhere in Headley, still needs its extract cleaned, just less often. Bursars and site managers at schools such as St Andrew's Catholic School tend to book extract cleaning for when the kitchen is empty. Polesden Lacey, about 4.5 miles south-west, is one of the historic houses near Headley; if you run event catering at a venue like that, cleans can be booked between functions.
Headley is about 2 miles south-east of Ashtead, in Surrey. Whatever kind of site you run in Headley, we can take on grease filter exchange. Visits can be booked for evenings, overnight or weekends so trading isn’t interrupted. Our Surrey coverage runs to 395 places, and Headley is one of them. Our Guildford page covers sites nearby (13 miles or so).
Postcode districts we cover here for grease filter exchange: KT18. Grease filter exchange is available to premises on Tilley Lane, Cunliffe Close and Lee Green and the roads around them. If your site is just outside Headley, we cover Walton on the Hill (2 miles east), Tadworth (2 miles north-east), Box Hill (2 miles south), Lower Kingswood (3 miles east) and Kingswood (3 miles east). Further out, we also cover Guildford (13 miles west), Woking (13 miles west), Epsom (4 miles north), Horley (9 miles south-east), Redhill (6 miles south-east) and Ewell (5 miles north).
Around Headley
We work in commercial kitchens and buildings around Nower Wood and the streets around them. Headley’s nearest station is Tadworth station, roughly 1.9 miles east. Nearby you’ll also find Headley Court (0.5 miles north) and The Ashley Centre (3.3 miles north). Green spaces nearby include Box Hill and Reigate Heath.
Part by part
Canopy filter housings
Grease collects in the channels and drip trays below the filters. We point it out if it needs cleaning.
The plenum
Heavy grease in the plenum often follows clogged or missing filters, or that a full clean is due.
Multi-site and managed buildings
Records are where multi-site compliance often slips. Each visit produces a dated report with pictures, ready to show insurers, fire officers or EHOs.
Facilities teams in offices, schools and healthcare sites book us too in Headley and across Surrey. Larger estates can be phased building by building to keep disruption down.
Places near Headley
What else we do in Headley
How the visit works
Your staff don’t need to do much on the day. A contact on site lets us in at the agreed time and points us to the system, and the rest is down to us. Afterwards, the area is left tidy and the written report follows. A few pictures of the system help us make the most of a visit to a place like Headley.
- The filters in each canopy are measured and counted.
- We set the interval with you.
- The dirty set is lifted out.
- Clean filters go in and we check they sit snugly.
- We take the greasy set away and confirm the next date.
Before we arrive
- Arrange a key holder or contact on site
- Clear loose items from the work area
- Mention any sign-in, permit or induction we need
Get a fixed quote
Every quote begins with a look at the system, from your photos and details or, where that is not enough, a survey on site. After that, you get a fixed price for the work so you know the cost before we start.