Medway · Grease filter exchange

Grease filter exchange in Cliffe, Medway

We cover Cliffe for grease filter exchange. Out-of-hours visits, a fixed quote and a written report with pictures on every job.

  • Filters so greasy the air can barely pass
  • Missing filters in the filter bank
  • Filters left unwashed on busy weeks

Book grease filter exchange in Cliffe

About our grease filter exchange in Cliffe

Washing filters in the kitchen sink is messy and easily missed on a busy week. An exchange service means clean filters arrive and greasy ones leave, so the canopy is never left without filters. The work covers mesh filters, restaurants and pubs and island canopies, and the jobs we see most are damaged filters letting grease past and filter washing that keeps being missed.

Rural kitchens often have long, low duct runs through a roof space or along an outside wall, where grease settles in the flat sections. We agree access and timings in advance.

The paperwork matters as much as the work. You get a written report with pictures after every visit, listing what was done, anything we couldn’t reach and when the next visit is due. File it in your maintenance log so it’s ready for an insurer, fire officer or EHO.

Location
Cliffe (ME3)
Region
Medway
Records
Report and pictures after the visit
Quotes
A fixed quote up front
When we work
Overnight and weekend work, 24/7 emergency callout
Telephone
0345 646 2711
Last updated
30 October 2026
The Duct Doctor team standing beside their branded white and blue vans

Aftercare tips

Once we have finished, these simple steps help:

  • Mention it if the kitchen gets busier
  • Tell us if a filter is bent or damaged
  • Make sure no filter is left out
  • Book full TR19 cleans alongside filter changes

The canopy looks cleaner and the air moves better from the moment they’re fitted. Keep the extract running while you cook so they catch grease as intended.

Dripping filters are a clear sign they’re full. A clean set straight away cuts the grease in the canopy, and it’s worth checking the plenum too.

FAQs for Cliffe

Who is the fire and rescue service for Cliffe?

Cliffe is in the area of Kent Fire and Rescue Service. Records of extract cleaning are a sensible thing to have ready if a fire safety officer carries out an audit.

Who inspects food businesses in Cliffe?

The local authority for Cliffe is Medway council, and its environmental health team does the inspecting. An officer may look up into the canopy, so clean filters on the day and a recent certificate on file both help.

How much notice do you need?

For planned work, earlier is better, especially if the next clean or test is due soon. Emergencies are different, because our line is open 24/7.

Do you offer maintenance contracts?

Yes. We run scheduled maintenance contracts, with visits at the interval your system needs. The report from each visit recommends the next date.

Is Cliffe in your area?

Yes. We work in Cliffe and across Medway, as part of our work across South East England and London. For a fixed quote, ring 0345 646 2711 or drop us a line.

Do you clean filters as well as exchanging them?

Yes, that is an option. We’ll check your filters first because bent or damaged ones may need replacing.

What is TR19?

BESA’s ventilation hygiene specification, with two parts that matter most here: TR19® Grease for kitchen extract systems and TR19® Air for general ventilation. It isn’t law, but it’s the benchmark.

Does the report say when we need you again?

Yes. The interval depends on how much the system is used and what we find, and we explain the reasoning on the report.

Staff cleaning versus specialist work

Day-to-day cleaning is something your team can do: wiping canopies, washing grease filters and recording it in a log. Inside the ducts, risers and fan is specialist work, and that’s where we come in.

Staff cleaning does not replace a specialist visit; it supports it. Clean filters and tidy surfaces slow the build-up, but the parts you cannot see still need a specialist at the right interval.

Leave it or put it right?

In Cliffe, as everywhere, a filter service isn’t a substitute for TR19 cleaning. They do help keep the system in better shape between cleans, and that shows when the next clean comes round. Out of sight is the usual reason a rural system goes too long without attention.

When the work has to happen, how we reach it and how big the site is can all change the price. Each of those is built into the quote, and the price is fixed before we start.

Why us?

  • Work around your opening hours, with 24/7 emergency cover
  • Ventilation hygiene specialists since 2009
  • Accredited under CHAS and SafeContractor, with ISO 9001
  • Fixed quotes, usually within one working day

Take a look at what affects the cost or our accreditations and certificates.

Multi-site and managed buildings

For anyone managing more than one site, we can plan visits across the whole estate and price them together. Every building has its own written report, so records stay tidy.

We work for landlords, managing agents and facilities managers as well as the people running the site. Where a system serves more than one tenant, such as a shared riser, it helps to agree who arranges the work, and we are happy to quote for all of it.

When it’s something else

A few issues sit outside what this work can do:

  • A canopy too small for the cooking beneath it
  • A heavily greased plenum or canopy, which needs cleaning to TR19
  • Greasy ducts and risers that a filter change will not reach

Not sure which it is? You can give us a ring on 0345 646 2711 or drop us a line and we’ll tell you honestly before you book.

What the work covers

  • Island canopies
  • Wall canopies
  • Baffle filters
  • School and hospital kitchens
  • Restaurants and pubs
  • Mesh filters

The process

The visit has three parts: set-up, the treatment itself and the sign-off. Getting ready means protecting surfaces and switching off what needs to be off, and the sign-off is a written report with photos. Most of the time goes on the work itself, which takes a few minutes per canopy, longer for a large kitchen with several canopies. Somewhere like Cliffe, lanes, gates and parking are worth mentioning in advance.

  1. We start by noting how many filters you have and what type they are.
  2. A change schedule is agreed to match the kitchen’s cooking hours.
  3. Each visit starts with the used filters being removed.
  4. Clean filters go straight back in, seated properly with no gaps.
  5. We flag any damaged filters or anything wrong with the canopy.

Before we arrive

  • Let us know about permits to work or site inductions
  • Clear the space around the work
  • Name a contact who can let us in at the agreed time

How to get a quote

If you need grease filter exchange in Cliffe, ring 0345 646 2711 or drop us a line. Let us know the site type and the opening hours, plus pictures or the previous report if they’re to hand. We typically send a fixed quote within one working day.

Ask for a quote

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Grease filter exchange around Cliffe

The coast is only about 2 miles from Cliffe. Corrosion on the fan housing and cowl is worth a look at every clean, alongside the grease. Food Standards Agency records include about 3 pubs, bars and clubs within about 1.5 miles of central Cliffe. Breakfasts, bar meals and functions all put grease into the extract wherever they’re cooked. Environmental health officers from Medway council inspect food businesses in Cliffe. Extraction counts as kitchen equipment, so its condition can come up on the day. A dated certificate in the maintenance file answers the question before it’s asked.

Healthcare kitchens cannot easily close, so their extracts are cleaned overnight or between meal services; the nearest hospital to Cliffe is French Hospital, about 4.9 miles south. If you run a church or community hall kitchen, near Church of St Helen or elsewhere in Cliffe, its extract still collects grease from every lunch and event. Term dates shape school work: for a school like St Helen's Church of England Primary School, an extract clean fits neatly into a half-term or summer break.

Cliffe is about 5 miles north of Rochester, in Medway. We provide grease filter exchange for commercial premises of every kind in Cliffe and the rest of Medway. Cliffe is one of 68 towns, villages and districts in Medway we cover for grease filter exchange. You can also see our page for Maidstone, roughly 13 miles from Cliffe.

Our technicians cover all of the ME3 postcode area for grease filter exchange and the roads nearby. Whether your site is on Station Road, St Helens Road and Chesterton Road or anywhere close by, we can help. Nearby, we also carry out grease filter exchange in Cliffe Woods (2 miles south), Church Street (2 miles south-west), Mockbeggar (3 miles south), Lower Higham (3 miles south-west) and Higham (4 miles south-west). Within a short drive, we also cover Gillingham (7 miles south-east), Chatham (7 miles south), Rochester (5 miles south), Rainham (8 miles south-east), Strood (5 miles south) and Luton (6 miles south).

What’s near Cliffe

Typical jobs here are in premises near The Evening Star pub, among other places. For rail, the closest station is Higham station, about 2.6 miles south-west. Other landmarks nearby include French Hospital (4.9 miles south) and Upnor Castle (3.8 miles south). The countryside around Cliffe includes Gad's Hill and Thurrock Thameside Nature Park.

Map of Cliffe © OpenStreetMap contributors

Fixed quotes for grease filter exchange in Cliffe

We don’t publish a price list, because no two systems are the same. The quote depends on:

  • Access, including roofs, risers and ceiling voids
  • Site requirements such as sign-in and permits
  • Whether it’s a one-off visit or part of a schedule
  • Where the site is and how we reach it

No two sites are the same, so we price each one individually. The size of the job, how we reach it, its condition and the working hours all make a difference.

What we need to know

Photos let us diagnose from a distance. The most useful are:

  • How we’d reach plant on a roof or in a plant room
  • Anything you’ve noticed, such as smells, noise, drips or poor airflow
  • The times we could work without disrupting the site
  • The paperwork from the last visit, if you have it

For a fixed quote, call 0345 646 2711, or email photos and tell us the type of site, your opening hours and roughly what the system looks like. A few pictures and your last certificate or report help a lot. You will usually have a quote within one working day.

BESCA Vent Hygiene EliteMember, cleaning to BESA TR19® Grease
CHAS · SafeContractorISO 9001 and fully insured
Certificate and photo reportWith every clean
24/7 emergency calloutEvenings, nights and weekends
Since 2009South East England and London