Greater London · Extract fan repair and replacement

Extract fan repair and replacement in West Silvertown, Greater London

We cover West Silvertown for repair and replacement of kitchen extract fans, fan motors and worn fan parts. Out-of-hours visits, a fixed quote and a written report with photos as standard.

  • A humming noise from the fan motor
  • Weak extraction and a smoky kitchen
  • A fan that keeps cutting out

Extract fan repair near West Silvertown

Extract fan repair in West Silvertown, done properly

A faulty fan doesn’t always mean a new one. Often a clean, a new belt or new bearings brings it back, and that’s what we’ll recommend. When a fan is worn beyond sensible repair, we fit a replacement matched to the duct and the kitchen. Typical jobs include a squealing belt on start-up and a whining or grinding extract motor, across roof and wall fans, belts and pulleys and fan housings.

Rooftop fans in London take the weather as well as the grease from below, and in time, bearings, belts and motors fail. A fan that’s noisy or vibrating is giving a warning.

The paperwork matters as much as the work. You get a written report with pictures after every visit, covering the work done, any areas we couldn’t access and a recommended next date. File it in your maintenance log so it’s to hand when an insurer or inspector asks.

Location
West Silvertown (E16, SE10)
Region
Greater London
Records
Report and pictures after the visit
Quotes
A fixed quote up front
Hours
Evenings, overnight and weekends; 24/7 emergencies
Telephone
0345 646 2711
Reviewed
30 October 2026
The Duct Doctor team standing beside their branded white and blue vans

What we do, step by step

We are used to working while the site is closed. A lot of visits happen overnight or at weekends, so a kitchen or building can carry on as usual the next day. The visit itself takes a few hours on site, depending on the fault and the access to the fan. In a London area like West Silvertown, parking, loading and building access are planned before the day of the work.

  1. We take details of the symptoms and book a time that suits the kitchen.
  2. On site, the fan is safely isolated.
  3. We diagnose the fault, checking the controls as well as the fan.
  4. You get a fixed price for putting it right.
  5. We fix the fault and run the fan to check it.

Getting ready for the visit

  • Mention any locked doors, roof access or ceiling voids
  • Plan for cooking equipment or plant to be off before we arrive
  • Let us know about permits to work or site inductions

How to get a quote

Some systems can be priced from pictures; others need a survey. Big or complicated sites, and systems that are hard to see in photos, get a survey first. Either way, the quote is fixed before any work is booked.

Ask for a quote

Advice

When a fan fails in West Silvertown

The FSA’s food hygiene register shows about 251 restaurants, cafés and works canteens and about 111 sandwich bars and takeaways within 1.5 miles or so of the middle of West Silvertown. Every one of them that cooks under a canopy depends on its extract fan to keep cooking. Food hygiene inspections in West Silvertown are the job of Newham council’s environmental health team. A kitchen with no working extract can fall short of the suitable and sufficient ventilation food hygiene rules expect. That is one more reason not to keep cooking with a broken fan. In London, a fan on a roof or in a basement can take planning to reach, with parking and loading to arrange.

If you run a kitchen close to Custom House station and the extract fan is getting noisy, a planned repair after closing beats a breakdown at the rush. Occasional-use kitchens, such as a hall kitchen near St Barnabas' Church or elsewhere in West Silvertown, are where a stiff or seized fan can turn up.

West Silvertown is about 1 mile south of Canning Town, in Greater London. Anywhere in E16, we can carry out extract fan repair at your premises. 764 places in Greater London are on our list, from busy centres to quieter spots.

Extract fan repair in E16 and SE10 follows the same survey, fixed quote and written report as everywhere else we cover. If you need extract fan repair at premises on Bell Lane, Knights Road and Bradfield Road or anywhere close by, our technicians can take on the work. We also cover Silvertown (1 mile south-east), Custom House (1 mile north-east), Royal Docks (1 mile east), Canning Town (1 mile north) and Limmo Peninsula (1 mile north-west). Further out, we also cover London (5 miles west), City of Westminster (8 miles west), Marylebone (7 miles west), Kensington (10 miles west), St Pancras (6 miles west) and Shoreditch (5 miles west).

Local landmarks in West Silvertown

Typical jobs here are in premises near The Royal Docks Community School, Royal Docks Academy and The Tidal Basin Tavern and the streets around them. For rail, the closest station is Custom House station, about 0.5 miles north of the centre. Other landmarks nearby include Albert Dock Seamen's Hospital (0.8 miles north-east) and Gallions Reach Shopping Park (2.4 miles east). For a walk, there’s Gilbert's Pit and Tower Hill.

Map of West Silvertown © OpenStreetMap contributors

What staff can safely do

Good housekeeping makes our visits easier, not unnecessary. Regular in-house cleaning slows the build-up, but the parts you can’t see still need a specialist at the right interval.

Logging matters as much as cleaning. A simple log of filter washes, wipe-downs and checks shows an inspector that the system is looked after between visits, alongside our reports.

What affects the cost of extract fan repair

The price is fixed before any work begins. It’s based on:

  • How big the system is
  • The number of sites or systems
  • When the work can happen, such as evenings, overnight or weekends
  • The condition we find in the survey

What you pay reflects the actual work. That is why every job is surveyed first, and why the quote is fixed before any work starts.

What to send for a quote

We can often survey from pictures. Try to include:

  • Any access panels or hatches you can see
  • Your opening hours and when the area is out of use
  • Your last certificate, test record or report
  • Where the plant sits or the system leaves the building, such as a roof or outside wall

There’s no standard price list, because every site is different. Instead, we look at your site first, from photos or a survey, and then send you a fixed quote. To start, call 0345 646 2711, or email photos.

Different parts, different methods

Fan controls

Where the fault is in the building’s electrical supply, an electrician is needed. If that’s the cause, we’ll say so so you know who to call.

Direct-drive fans

Direct-drive fans are compact and common in kitchen extracts. If the motor has gone, a replacement unit is often the sensible option, and we’ll explain why.

FAQs for West Silvertown

Who inspects food businesses in West Silvertown?

In West Silvertown, it’s Newham council that carries out food hygiene inspections. A note of when the fan failed and when it was fixed shows the problem was dealt with.

Do you cover West Silvertown for emergency fan repairs?

Extract fan emergencies in West Silvertown are covered around the clock. Ring 0345 646 2711 at any hour and describe the fault. A photo of the fan’s rating plate helps.

Can you set up regular visits?

Yes. Scheduled maintenance plans are part of what we do, with visits at the interval your system needs. The report from each visit recommends the next date.

Where does the waste go?

Anything we remove is contained as we work and taken away with us, from grease and debris to used cleaning water. We don’t leave it behind.

What accreditations do you have?

Our accreditations are CHAS, SafeContractor and ISO 9001, and we’re a BESCA Vent Hygiene Elite member, cleaning to BESA TR19® Grease. The Vent Hygiene Elite scheme is run by BESCA and audited independently.

What if parts of the system can’t be reached?

The report shows them clearly. Often the fix is extra access, such as new panels in ductwork, which we can install.

What makes a kitchen extract fan rattle or whine?

Noise typically comes from grease build-up, bearings, belts or loose fixings. Rattles, whines and grinding point to different faults and we find the exact cause on site.

Will you fit a new fan if ours cannot be repaired?

We do. Where a fan is beyond repair, we replace it with one suited to the duct and the kitchen, and you get a fixed quote first.

Honest limits

We’d rather tell you now than book work that won’t help, so these are the things it will not cover:

  • Problems with the electrical supply to the fan (an electrician’s job)
  • Cooking smells reaching neighbours, which may need odour control
  • An extract system that was undersized from the start

If in doubt, ring 0345 646 2711, or send details by email and we’ll say what we think before you book.

Where we work

  • Bearings
  • Roof and wall fans
  • Kitchen extract fans
  • Fan motors
  • Belts and pulleys
  • Fan housings

Signs you need extract fan repair in West Silvertown

Some faults are in the controls rather than the fan. A failed speed controller or a wiring fault can stop a fan, and a fan that will not start is not always a dead motor.

The symptoms we are asked about most include:

  • A humming noise from the fan motor
  • A fan running too slowly to clear the kitchen
  • A fan shaking on its mountings
  • A failed fan that needs a replacement

If you run a school kitchen, at a school such as Britannia Village Primary School or nearby, a fan that’s getting noisy is best repaired in the holidays before it fails in term.

What to look for in a quote

  • Whether the price is fixed
  • Exactly which parts of the system are covered
  • Proof of accreditation you can verify
  • When the next visit should be, and why

Questions to ask before booking

Why act early in West Silvertown

An overloaded motor is under constant strain. Every hour of strain takes its toll and a burnt-out motor is a bigger job than a worn belt. Catching it early keeps the repair small. London buildings are shared, so a fire or failure in one system can reach the neighbours above and beside you.

When the work has to happen, how we reach it and how big the site is can all change the price. We take each of them into account and give you a fixed price before we start.

Why us?

  • Trading since 2009
  • Fixed quotes, usually within one working day
  • Full insurance on every job
  • CHAS, SafeContractor and ISO 9001

Read our cost guide and how to check a contractor.

BESCA Vent Hygiene EliteMember, cleaning to BESA TR19® Grease
CHAS · SafeContractorISO 9001 and fully insured
Certificate and photo reportWith every clean
24/7 emergency calloutEvenings, nights and weekends
Since 2009South East England and London