East Sussex · Extract fan repair and replacement
Steel Cross extract fan repair
Extract fan repair for commercial sites in Steel Cross and across East Sussex. CHAS, SafeContractor and ISO 9001, and fully insured.
- A failed fan that needs a replacement
- A fan shaking on its mountings
- A fan running too slowly to clear the kitchen
Extract fan repair for kitchens and businesses in Steel Cross
Before anything is ordered, we diagnose. The motor, drive, impeller, bearings and mounts are all checked, along with the fan’s controls. After that, you get a fixed price for what’s needed. We are often asked to deal with a fan rattling in its housing and a humming noise from the fan motor, across belts and pulleys, fan motors and fan housings.
A callout to a small place like Steel Cross goes better when we know what we’re looking at: pictures of the fan, its rating plate and how to reach it all help.
Duct Doctor has been trading since 2009, as a BESCA Vent Hygiene Elite member, cleaning to BESA TR19® Grease. CHAS, SafeContractor and ISO 9001 are in place too, and we carry full insurance.
- Location
- Steel Cross (TN6)
- Wider area
- East Sussex
- Records
- Report and photos after the visit
- Price
- Fixed quote, normally within a working day
- When we work
- When your site is closed, plus a 24/7 line
- Call
- 0345 646 2711
- Updated
- 30 October 2026
Honest limits
To be straight with you, there are a few things this work won’t fix:
- A system that needs redesigning rather than repairing
- Problems with the electrical supply to the fan (an electrician’s job)
- Cooking smells reaching neighbours, which may need odour control
If you are not sure, just give us a ring on 0345 646 2711 or use the quote form and we’ll give you a straight answer before booking.
What we work on in Steel Cross
- Roof and wall fans
- Kitchen extract fans
- Bearings
- Fan housings
- Fan motors
- Belts and pulleys
Looking after it afterwards
To keep the system working properly between visits:
- Report new noises from the fan early
- Keep the grease filters clean and fitted
- Keep a record of any trips or stoppages
- Avoid lowering the speed to quieten a fault
Your kitchen can get back to normal as soon as the fan is running. We leave the area tidy and talk you through what we found.
The fan is part of every full TR19 clean. Keeping grease off the impeller is one of the simplest ways to protect it, so planned cleaning helps the fan last.
What we do, step by step
At the end of the visit, someone from your team can look over the work with us. Anything we couldn’t reach or that needs attention is pointed out there and then, and the same goes into the written report. All told, the work takes a few hours on site, depending on the fault and the access to the fan. Seeing the system in pictures first means the trip to Steel Cross can be planned properly.
- First, you tell us the symptoms: noise, shaking, weak extraction or no power.
- The fan is isolated and opened up so we can see inside.
- Each part is checked in turn: motor, bearings, drive, impeller and fixings.
- You hear what’s wrong and what it will cost, with a fixed quote, before we go ahead.
- We fix or replace the fan, then test it running before we leave.
How to prepare
- Dig out any earlier paperwork for the system
- Let us know about parking and loading
- Tell us the best time to work, such as after service or at a weekend
Ask for a quote
Quotes are quick. Send a few details and photos, and we normally reply with a fixed quote within one working day. If we need to see the system first, we book a survey around your hours.
Read more
For landlords and multi-site operators
Whether it’s one building or many, you get the same standard: the system surveyed, the price fixed, the visit fitted around trading and everything written up afterwards.
Facilities teams in offices, schools and healthcare sites book us too across East Sussex. Larger estates can be phased building by building around the people who use them.
Why it’s worth doing now in Steel Cross
In kitchens with an interlocked gas supply, no extract can mean no cooking. Even without an interlock, cooking without extraction isn’t sensible and fixing the fan early avoids a forced shutdown. Planning a trip to Steel Cross ahead is easier for everyone than a rushed one.
The price reflects the work, not guesswork. That’s why every job is surveyed first, and why the quote is fixed before any work starts.
Why Steel Cross businesses choose us
- Evenings, overnight and weekends, plus 24/7 emergency callout
- CHAS and SafeContractor accredited, with ISO 9001
- Member of BESCA Vent Hygiene Elite, cleaning to BESA TR19® Grease
- One number for every site across the South East and London
See how cleaning jobs are priced and our accreditations and certificates.
How we price extract fan repair
A fixed price needs a few facts first. We check:
- How big the system is
- What state the system is in
- One-off work versus a regular cycle
- Site requirements such as sign-in and permits
No two sites are the same, so we price each one individually. Size, access, the condition of the system and when we can work all make a difference.
What to send for a quote
Many jobs can be priced from pictures and some basics. Send what you can of the following:
- The postcode and the type of business
- Close-ups of filters, grilles, hatches or access panels
- Any previous report or certificate
- When the site is open and when it’s quiet
Here’s what helps us quote: the address, the type of site and when it’s open, pictures of the system and the last certificate or report, if there is one. Then call 0345 646 2711 or send us an email.
Steel Cross questions
Can you get to a site in Steel Cross?
Yes, Steel Cross is part of our area, however small the site. Just mention lanes, gates or anything else about the site when you book.
What if my kitchen extract fan stops in Steel Cross at night?
Our emergency line runs 24/7, and Steel Cross is within the area we cover. Use 0345 646 2711, our emergency number, at any time. If you can, stop cooking until the fan is checked.
Where does the waste go?
Waste is contained during the work and removed when we leave, from grease and debris to used cleaning water. We don’t leave it behind.
Is TR19 cleaning required by law?
No. TR19® itself is not law; it’s a BESA specification. The law is the Regulatory Reform (Fire Safety) Order 2005, which makes the responsible person assess and reduce fire risk, and cleaning to TR19® is the recognised way to show grease is under control.
Can you repair a fan rather than replace it?
In many cases, yes. A clean, a new belt or new bearings can bring a fan back, and we will always say when repair makes sense.
Do you work with multi-site operators?
Yes. Tell us the addresses and what each needs and you will get one fixed quote.
Is it worth cleaning the extract while you’re fixing the fan?
Often it makes sense to do both. A TR19 clean covers the canopy, plenum, ductwork and fan, with a certificate and photo report.
Do you replace extract fans as well as repair them?
Yes. Replacing a fan is part of our fits and repairs work and we will talk you through what’s involved.
Different parts, different methods
Roof and wall-mounted fans
Many kitchen extract fans sit on a roof or an outside wall. Access affects how long a repair takes, so we ask about it early.
Motors and bearings
The motor and its bearings work hardest. Hot, greasy air and long days wear them down.
When a fan fails in Steel Cross
There are about 15 cafés, restaurants and staff canteens and about 10 sandwich bars and takeaways within 1.5 miles or so of the middle of Steel Cross, according to the Food Standards Agency’s register. Every one of them that cooks under a canopy depends on its extract fan to keep cooking. Kitchens in Steel Cross get their food hygiene inspections from Wealden council. Food hygiene rules expect food premises to have suitable and sufficient ventilation. That makes a fan repair urgent rather than something to put off. We cover Steel Cross, about 32 miles from central London, as part of our work across London and the South East. We work evenings, overnight and at weekends, so the visit fits around the site.
School kitchens cannot easily serve lunch without extraction, so if you look after one at a school like Beacon Academy, fix a failing fan before term starts. Occasional-use kitchens, such as a hall kitchen near The Parish Church of All Saints or elsewhere in Steel Cross, are where a stiff or seized fan can turn up.
Steel Cross is about 1 mile north-east of Crowborough, in East Sussex. We carry out extract fan repair for businesses, landlords and public buildings in Steel Cross and the rest of East Sussex. Steel Cross is one of 289 towns, villages and districts in East Sussex we cover for extract fan repair. There’s also a page for Brighton, roughly 21 miles from Steel Cross.
We work across the TN6 postcode area for extract fan repair and the roads nearby. Streets in the area include Hindleap Avenue, Payne Close and Vachery Street, and we cover them all for extract fan repair. If your site is just outside Steel Cross, we cover Boarshead (1 mile north), Crowborough (1 mile south-west), Jarvis Brook (1 mile south), Marden's Hill (2 miles west) and Friar's Gate (2 miles west). Within a short drive, we also cover Lewes (15 miles south-west), Hailsham (14 miles south), Uckfield (7 miles south-west), South Malling (15 miles south-west), Heathfield (7 miles south-east) and Southover (15 miles south-west).
Around Steel Cross
Around Steel Cross, our work takes us to kitchens and buildings near The Boars Head Inn and Sir Henry Fermor Church of England Primary School. The nearest railway station is Crowborough station, about 1.2 miles south of the centre. A little further out are Crowborough War Memorial Hospital (1.3 miles south-west). The countryside around Steel Cross includes Crowborough Country Park.