East Sussex · Extract fan repair and replacement

Extractor fan repair in Hailsham

Specialist extract fan repair for Hailsham: diagnosis first, then a fixed quote, the work and a report with pictures. Ask us for a fixed quote.

  • A squealing belt on start-up
  • A fan running too slowly to clear the kitchen
  • A fan worn beyond sensible repair

Need extract fan repair in Hailsham?

How we handle extract fan repair in Hailsham

We treat a failing fan much like a patient: we hear the symptoms, find the cause and put it right. The aim is steady, quiet extraction and a plain account of what we found. The work covers fan housings, fan motors and belts and pulleys, and common reasons people get in touch are a humming noise from the fan motor and an extract fan that has stopped working.

In a town like Hailsham, a failed fan normally means a closed kitchen. Our 24/7 emergency callout is there for exactly that, with repair or replacement planned from what we find.

Each visit ends with a written report and photos, so you have a record of what was done and when. Kitchen extract cleaning to TR19® Grease is certificated through the BESCA Vent Hygiene Elite portal.

Five Duct Doctor technicians in navy uniforms with the company vans
Where
Hailsham (BN27)
Wider area
East Sussex
Records
Written report with photos
Quote
A fixed quote up front
When we work
Nights, weekends or holidays to suit you
Telephone
0345 646 2711
Updated
30 October 2026

Extract fan repair in Hailsham: local notes

There are about 26 restaurants, cafés and works canteens and about 13 sandwich bars and takeaways in and around Hailsham, up to about a mile and a half out, according to the Food Standards Agency’s register. Every one of them that cooks under a canopy depends on its extract fan to keep cooking. About 46 miles out from central London, Hailsham is part of the South East area we work across. Visits are booked around your hours, evenings and weekends included. Environmental health officers from Wealden council inspect food businesses in Hailsham. Ventilation is part of food hygiene law, which expects it to be suitable and sufficient. So a failed fan is worth fixing before the next service, not the next month.

School kitchens can’t easily serve lunch without extraction, so if you look after one at a school like Hailsham Community College, fix a failing fan before term starts.

Hailsham is about 6 miles north of Eastbourne, in East Sussex. From the centre of Hailsham to the outskirts, we cover extract fan repair for every kind of premises, from small sites to large estates. Our East Sussex coverage runs to 289 places, and Hailsham is one of them. We also work in Brighton, about 17 miles from Hailsham.

We work across BN27 for extract fan repair and the streets around it. If you need extract fan repair at premises on High Street, Market Place and Station Road or a nearby road, our technicians can take on the work. You’ll find Hailsham on the A271 and A295, which makes it straightforward for our technicians to reach for extract fan repair. We also cover the places around Hailsham: Tile Hurst (1 mile north-west), Upper Horsebridge (1 mile north), Hellingly (1 mile north), Lower Horsebridge (1 mile north-west) and Magham Down (2 miles north-east). Further out, we also cover Eastbourne (6 miles south), Hastings (13 miles east), Bexhill-on-Sea (9 miles east), Seaford (9 miles south-west), Lewes (11 miles west) and Crowborough (14 miles north). Being one of East Sussex’s larger places, Hailsham has commercial sites of every size, and we cover all of them for extract fan repair.

Local landmarks in Hailsham

Around Hailsham, our work takes us to kitchens and buildings near The Grenadier pub and White House Academy. Hailsham’s nearest station is Polegate station, roughly 3 miles south of the centre. Well-known places in the area include Herstmonceux Castle (3.6 miles east) and Amberstone Hospital (1.5 miles north-east). The countryside around Hailsham includes Combe Hill.

Map of Hailsham © OpenStreetMap contributors

Different parts, different methods

Fan controls

Controls are checked as well as the fan itself since the motor is not always to blame.

Direct-drive fans

Many kitchen extracts use direct-drive fans. When the motor fails, replacing the whole fan unit can make more sense than repairing it and we’ll talk you through it.

What staff can safely do

Staff cleaning and specialist work aren’t the same thing. Wiping filters daily and washing them weekly keeps the visible parts in order, but grease that has passed the filters is out of reach. Reaching it takes a specialist with the right equipment.

Away from the kitchen, the in-house job is mainly checking: keeping grilles clear, noting unusual noise or smells and logging filter changes. The inside of ducts and units needs a specialist.

When something else is needed

A few issues sit outside what this work can do:

  • A greasy canopy and duct that a fan repair won’t touch
  • Odour complaints that need filtration rather than a fan repair
  • Wiring and supply faults beyond the fan itself

If you are not sure, just call us on 0345 646 2711 or drop us a line and we will give you a straight answer.

Parts of the system we cover

  • Fan housings
  • Kitchen extract fans
  • Fan motors
  • Roof and wall fans
  • Bearings
  • Belts and pulleys

When to call us in Hailsham

When filters clog and ducts fill with grease, the fan has to strain. A motor that strains runs hot and may cut out or fail.

Most sites get in touch after spotting one of these:

  • A fan running too slowly to clear the kitchen
  • An overheating extract motor
  • An extract fan that rattles or knocks
  • A failed fan that needs a replacement

Occasional-use kitchens, such as a hall kitchen near The Parish Church of Saint Mary or elsewhere in Hailsham, are where a stiff or seized fan can turn up.

What your quote should include

  • Proof of accreditation you can verify
  • What paperwork you get at the end
  • How areas they cannot reach will be recorded
  • Whether the work can be done while the site is closed

Questions to ask before booking

What affects the quote in Hailsham

Your quote is based on your site. We consider:

  • How big the system is
  • How many systems or sites are involved
  • Site requirements such as sign-in and permits
  • Whether it’s a one-off visit or part of a schedule

You won’t find a price list here, because the cost depends on the site in front of us. Call for a fixed quote, and we will explain what it covers.

What we need to know

Before you ask for a quote, gather:

  • Any previous report or certificate
  • Where the plant sits or the system leaves the building, such as a roof or outside wall
  • Where the site is and what kind of site it is
  • Anything you’ve noticed, such as smells, noise, drips or poor airflow

There’s no standard price list, because no two systems are the same. We look at your system first, from pictures or on a visit, then send a fixed quote. To get going, give us a ring on 0345 646 2711 or drop us a line.

How it works

We start by comparing what we find with the survey or your photos. Anything unexpected is raised with you before we go further. From there, it takes an hour or two to diagnose, then longer if parts or a new fan are needed. Parking in a town like Hailsham is normally straightforward, so the main questions are access and timing.

  1. You describe the fault and we arrange a visit.
  2. On site, the fan is safely isolated.
  3. The fan and its controls are checked to pin down the fault.
  4. A fixed quote for the repair or replacement follows.
  5. We fix the fault and run the fan to check it.

How to prepare

  • Plan for cooking equipment or plant to be off before we arrive
  • Agree a time when the area can be out of use
  • Clear the space around the work

Get a fixed quote

To get a fixed quote, call 0345 646 2711 or send us an email and tell us the type of site, your opening hours and roughly what the system looks like. A few photos and your last certificate or report help a lot. You’ll normally have a quote within one working day.

Ask for a quote

Advice

FAQs for Hailsham

Is there an emergency callout for extract fans in Hailsham?

Day or night, a failed fan in Hailsham can be reported on our emergency line. Ring 0345 646 2711 at any hour and describe the fault. If you can, stop cooking until the fan is checked.

Who carries out food hygiene inspections in Hailsham?

Food hygiene inspections in Hailsham are carried out by Wealden council. Keeping the fan serviced is easier than explaining a broken one on inspection day.

Which records should we keep?

Anything that proves the system is maintained: our reports and pictures, any certificates and your in-house logs. One maintenance log per site keeps it simple.

Will we have to shut during the visit?

Not normally. We need the work area to ourselves while we’re on site, so the visit goes in a quiet slot.

How do you keep the site clean during the work?

With sheeting and covers, before anything else happens. We keep the work contained and clean down when we finish.

Who is responsible for fire safety on the premises?

It depends on the building. Under the Fire Safety Order 2005, it’s the responsible person, which may be the employer, owner, landlord, facilities manager or managing agent.

What does TR19 mean?

It’s the industry benchmark for cleaning ventilation and kitchen extract systems, written by BESA. It sets out inspection, cleaning and record keeping and expects a risk-based approach.

What if parts of the system can’t be reached?

They’re marked on the report. Often the fix is extra access, such as new panels in ductwork, which we can install.

Leave it or put it right?

Left alone, vibration spreads its damage. It loosens fixings, strains duct connections and wears the housing, so a small repair can grow into a bigger one. Booking now keeps it a routine visit to Hailsham rather than an urgent one.

The cost depends on the size of the system, what state it’s in and access to every part of it. We give you a fixed price before any work starts, so you know where you stand.

What you get with us

  • One contact for all your sites in London and the South East
  • Each visit written up, with pictures
  • Evenings, overnight and weekends, plus 24/7 emergency callout
  • Trading since 2009

Read what affects the cost and our accreditations and certificates.

BESCA Vent Hygiene EliteMember, cleaning to BESA TR19® Grease
CHAS · SafeContractorISO 9001 and fully insured
Certificate and photo reportWith every clean
24/7 emergency calloutEvenings, nights and weekends
Since 2009South East England and London