Greater London · Extract fan repair and replacement
Richmond upon Thames extract fan repair
Extract fan repair across Richmond upon Thames and nearby, timed so the site keeps working and signed off in writing with photos.
- Weak extraction and a smoky kitchen
- A fan that keeps cutting out
- A squealing belt on start-up
What we’re called out for in Richmond upon Thames
Some faults are in the controls rather than the fan. A failed speed controller or a wiring fault can stop a fan, and a fan that won’t start is not always a dead motor.
Most sites get in touch when they notice something like this:
- Weak extraction and a smoky kitchen
- A squealing belt on start-up
- A humming noise from the fan motor
- A knocking noise from the extract fan
School kitchens cannot easily serve lunch without extraction, so if you look after one at a school like Marshgate Primary School, fix a failing fan before term starts.
Questions to ask before you book
- Whether inaccessible sections are listed on the report
- If the quote is a fixed price or an estimate
- Whether VAT is included
- Proof of accreditation you can verify
Extract fan repair for kitchens and businesses in Richmond upon Thames
Not every failed fan needs replacing. Often a clean, a new belt or new bearings brings it back and we’ll say so. Where the motor has burnt out or the unit is past saving, a replacement suited to the system goes in. The work covers fan motors, fan housings and roof and wall fans, and people most often call us about a fan running too slowly to clear the kitchen and a whining or grinding extract motor.
For a London kitchen, a failed extract fan normally means the cooking stops. In Richmond upon Thames, as across London, fans often sit on a roof or deep in a plant space, so we ask about access first.
Our accreditations include CHAS, SafeContractor and ISO 9001, and we’re fully insured. On top of that, we’re a BESCA Vent Hygiene Elite member, cleaning to BESA TR19® Grease, and we have been trading since 2009.
- Where
- Richmond upon Thames (TW9, TW10, SW14, TW1)
- Region
- Greater London
- Reporting
- Photo report after every visit
- Quotes
- A fixed quote up front
- Hours
- Evenings, overnight and weekends; 24/7 emergencies
- Telephone
- 0345 646 2711
- Last updated
- 30 October 2026
When a fan fails in Richmond upon Thames
Look up Richmond upon Thames on the FSA’s food hygiene register and you’ll find about 244 cafés, restaurants and staff canteens and about 25 sandwich bars and takeaways within about 1.5 miles of central Richmond upon Thames. Every one of them that cooks under a canopy depends on its extract fan to keep cooking. Lifting a replacement fan onto a London roof can need a loading slot and the building’s agreement. Food hygiene inspections in Richmond upon Thames are the job of Richmond-Upon-Thames council’s environmental health team. Under food hygiene rules, a kitchen needs suitable and sufficient ventilation. That is one more reason not to keep cooking with a broken fan.
If you run a kitchen close to Richmond station and the extract fan is getting noisy, a planned repair after closing beats a breakdown at the rush. Hall kitchens near Holy Trinity Richmond, or anywhere around Richmond upon Thames, often use their fans only now and then, and an idle fan can stick.
Richmond upon Thames is about 3 miles south of Ealing, in Greater London. Wherever you are in the TW9 postcode area, we cover extract fan repair for commercial sites. Richmond upon Thames is one of 764 places in Greater London we cover for extract fan repair. Our London page covers sites nearby (9 miles or so).
Postcode districts we cover here for extract fan repair: TW9, TW10, SW14 and TW1. Local streets include Church Road, King George Square and Topiary Square, and we cover them all for extract fan repair. Being close to the B321 and B322, Richmond upon Thames is simple for us to get to at any hour. We also cover the places around Richmond upon Thames: North Sheen (1 mile north-east), East Sheen (1 mile east), Mortlake (1 mile east), Kew (2 miles north-east) and Strand-on-the-Green (2 miles north-east). Further out, we also cover London (9 miles east), City of Westminster (7 miles north-east), Marylebone (8 miles north-east), Kensington (5 miles north-east), St Pancras (9 miles north-east) and Shoreditch (10 miles north-east).
Near you in Richmond upon Thames
Typical jobs here are in premises near Pesthouse Common, The White Horse Richmond pub and Kneller Hall Junior School, among other places. Richmond upon Thames has its own railway station: Richmond station. Nearby you’ll also find Eel Pie Island Museum (1.5 miles south-west) and Treaty Centre (3 miles west). Open spaces near Richmond upon Thames include Duke's Hollow and Richmond Hill.
Questions from Richmond upon Thames
Is parking a problem for work in Richmond upon Thames?
A loading bay, a visitor permit or off-street space near the site in Richmond upon Thames makes the visit easier to plan. If the building has a loading slot system, we’ll book into it.
Who do I call if an extract fan fails in Richmond upon Thames?
We run a 24/7 emergency line for failed extract fans, and Richmond upon Thames is part of our area. Ring 0345 646 2711 at any hour and describe the fault. Let us know whether the fan is silent, noisy or tripping the power.
Do you work with multi-site operators?
Yes. Tell us the addresses and what each needs and we’ll quote them together.
Does a fan repair include cleaning the ductwork?
A repair deals with the fan, not the grease in the rest of the system. If there’s grease on the fan, a full TR19® clean is worth booking, and we can arrange both.
Who has the legal duty for fire safety?
That depends on who controls the premises. The Fire Safety Order 2005 puts the duty on the responsible person, which can be the employer, the owner, a landlord, an FM or a managing agent.
What paperwork should we keep on file?
Everything that shows the system is looked after: our reports and pictures, any certificates and your in-house logs. One maintenance log per site keeps it simple.
Will you fit a new fan if ours cannot be repaired?
Yes. A replacement is matched to the system it’s going into with a fixed price agreed before work begins.
Do I get a report after the visit?
Yes. You get a written report with photos after each visit, covering the work, any areas we couldn’t access and the recommended next date. Kitchen extract cleans to TR19® Grease also get a certificate through the BESCA Vent Hygiene Elite portal.
Why it’s worth doing now in Richmond upon Thames
Some kitchens run a noisy fan on a lower speed to cut the noise. It hides the symptom and weakens the extract, and the fault carries on developing. Diagnosing the fault properly is the lasting answer. Leaving it on a busy London site only adds to the work.
One small site or a whole estate, the quote is built the same way: the work involved, the access and the timing. You will have a fixed price before any work starts.
What you get with us
- Work around your opening hours, with 24/7 emergency cover
- In business since 2009
- One contact for all your sites in London and the South East
- Member of BESCA Vent Hygiene Elite, cleaning to BESA TR19® Grease
Read what affects the cost or our accreditations.
When something else is needed
To be straight with you, some problems need a different fix:
- Problems with the electrical supply to the fan (an electrician’s job)
- Odour complaints that need filtration rather than a fan repair
- An extract system that was undersized from the start
If in doubt, call us on 0345 646 2711 or drop us a line and we will say what we think before booking.
Parts of the system we cover
- Fan motors
- Belts and pulleys
- Fan housings
- Roof and wall fans
- Bearings
- Kitchen extract fans
Between visits
No system stays clean for ever, but care slows the build-up. Our tips:
- Make sure every filter is in place and clean
- Keep the area around the fan controls clear
- Tell us about a new rattle or whine right away
- Note when the fan trips or cuts out
Where parts need ordering, we explain what that means for the kitchen until we return. We then come back and fit them at a time that suits your service.
The fan is part of every full TR19 clean. Keeping grease off the impeller is one of the simplest ways to protect it and that means less wear.
Landlords, agents and facilities managers
We work for landlords, managing agents and facilities managers as well as the people running the site. Shared systems, like a riser serving several units, need a clear agreement on who books the work, and we’re happy to quote for all of it.
Facilities teams in offices, schools and healthcare sites book us too in Richmond upon Thames and across Greater London. Larger estates can be phased building by building to keep disruption down.
The process
Your trading hours come first. Most visits are booked for when the area is out of use, such as evenings, overnight, early mornings or weekends. When the team arrives, the work area is protected and the relevant equipment is switched off to cool, and the job takes part of a day for most faults, with a return visit if parts have to be ordered. We fit London jobs around the building rather than the other way round, so a visit in Richmond upon Thames is usually out of hours.
- A visit is booked, in the evening or overnight if that suits.
- The extract is switched off and the fan opened up.
- Bearings, drive, impeller, motor and mounts are inspected.
- We explain the options and quote a fixed price.
- The fan is repaired or replaced, then checked running.
How to prepare
- Make sure someone can let us in and lock up afterwards
- Agree a time when the area can be out of use
- Allow time for equipment near the work to be turned off and cool down
How to get a quote
Quotes are quick. Send a few details and photos, and we normally reply with a fixed quote within one working day. Where a survey is needed, we arrange a time that suits the site.
Related advice
Nearby places to Richmond upon Thames
What else we do in Richmond upon Thames
How the job changes from site to site
Motors and bearings
The motor and its bearings work hardest. Heat, grease and long running hours all wear them.
Belt-driven fans
In a belt-driven fan, the motor drives the impeller by belt. Worn belts squeal and slow the fan down, and pulleys and bearings need checking too.