Greater London · Extract fan repair and replacement
Extractor fan repair in Puddle Dock
Extract fan repair and replacement in Puddle Dock, surveyed first and signed off with a written report and pictures. Ask us for a fixed quote.
- A knocking noise from the extract fan
- A motor that trips out or overheats
- A whining or grinding extract motor
What happens on the day
We turn up at the time agreed with you, which is often after service, overnight or at a weekend. Equipment that has to be off is switched off and allowed to cool first, and the area around the work is covered and protected. The work itself takes a few hours for most repairs, longer for a full fan replacement. Security desks and permits-to-work are routine in London, so let us know what your building in Puddle Dock needs from us.
- We agree a time to attend, out of hours if needed.
- We isolate the extract and open the fan housing.
- Bearings, drive, impeller, motor and mounts are inspected.
- You hear whether repair or replacement makes sense, with a fixed quote.
- We complete the work and check the fan runs smoothly.
Preparing for the visit
- Tell us about site rules, permits or sign-in
- Let us know how we reach the system, including roofs, risers and plant rooms
- Let us know when the site is closed or quiet
Getting a quote
Need a price for extract fan repair? Please call 0345 646 2711, or email photos and tell us about the site. We’ll talk you through the work and give you a fixed quote before you commit to anything.
Related advice
Extract fan repair in Puddle Dock
Wherever your kitchen is in Puddle Dock, fan work means the extract has to be isolated, so the job is fitted around the kitchen’s hours. Evenings, overnight and weekends are all possible, and a fan that dies mid-service can go straight to our 24/7 line. The work covers fan motors, roof and wall fans and fan housings, and the jobs we see most are vibration spreading from the fan into the ducts and an overheating extract motor.
Rooftop fans in London take the weather as well as the grease from below, and bearings, belts and motors wear out in the end. Noise and vibration are worth reporting before the fan stops.
Duct Doctor has been trading since 2009, as a BESCA Vent Hygiene Elite member, cleaning to BESA TR19® Grease. CHAS, SafeContractor and ISO 9001 are in place too, and we are fully insured.
- Place
- Puddle Dock (RM14)
- Wider area
- Greater London
- Paperwork
- Report and photos after the visit
- Price
- A fixed quote up front
- Working hours
- Evenings, overnight and weekends; 24/7 emergencies
- Call
- 0345 646 2711
- Updated
- 30 October 2026
Why deal with it now?
Fan noise tends to get worse, not better. Bearings that are left to wear can fail suddenly and the fan may stop when you’re busiest. Sorting it while it still runs is far easier to plan. In a London building, a problem in a duct, damper or fan rarely stays in one unit.
Leaving it longer rarely makes the work cheaper. Problems in a system tend to grow, which can make the next visit longer. If you’re unsure, ring 0345 646 2711, or email photos and we’ll give you an honest view and a fixed quote.
Why book with us
- Work around your opening hours, with 24/7 emergency cover
- BESCA Vent Hygiene Elite member, cleaning to BESA TR19® Grease
- We are fully insured
- CHAS and SafeContractor accredited, with ISO 9001
Read what affects the cost or our accreditations and certificates.
Towns and villages near Puddle Dock
Other services in Puddle Dock
Questions from Puddle Dock
What if my kitchen extract fan stops in Puddle Dock at night?
Our emergency line runs 24/7, and Puddle Dock is within the area we cover. Phone 0345 646 2711 and we will talk through the fault and access. Let us know whether the fan is silent, noisy or tripping the power.
What do you need to know about parking in Puddle Dock?
We plan it in advance, so let us know about loading bays, permits and access rules at the building. Much of our London work is done overnight, which helps.
Will we have to shut during the visit?
Not usually. We work when the area is out of use, such as evenings, overnight, early mornings or weekends, so the site can carry on as normal.
What is TR19?
BESA’s ventilation hygiene specification, with two parts that matter most here: TR19® Grease for kitchen extract systems and TR19® Air for general ventilation. It isn’t legislation, but it’s the standard people check against.
Will I get paperwork for my records?
Yes. It’s the record insurers and inspectors ask to see: a written, dated record with pictures of what we did and anything we couldn’t access.
Is TR19 cleaning required by law?
No. TR19® itself isn’t law; it’s a BESA specification. The legal duty comes from the Regulatory Reform (Fire Safety) Order 2005: the responsible person must assess and reduce fire risk, and TR19® is the benchmark for showing that grease in the extract is under control.
What accreditations do you have?
BESCA Vent Hygiene Elite membership, cleaning to BESA TR19® Grease, plus CHAS, SafeContractor and ISO 9001. We’re fully insured and have been trading since 2009.
What should go in our maintenance log?
Anything that proves the system is maintained: reports, certificates, photos and your own cleaning or check logs. One maintenance log per site keeps it simple.
How we price extract fan repair
We quote each job individually. These are the things that affect it:
- The scale of the work
- The number of sites or systems
- Access, including roofs, risers and ceiling voids
- One-off work versus a regular cycle
Combining work into one visit or one programme often makes better use of the time. Mention every system or site you need covered, and you will get one fixed quote.
Helping us quote
To speed up the quote, send us:
- The roof, plant room or outside wall the system runs to
- Problems your staff have spotted
- Where the site is and what kind of site it is
- Wide pictures of the system and the area around it
Here’s what helps us quote: the address, the type of site and when it’s open, a few pictures and any previous report or certificate. Then ring 0345 646 2711 or use the quote form.
Extract fan repair around Puddle Dock
Food Standards Agency records list about 18 cafés, restaurants and staff canteens and about 4 sandwich bars and takeaways across Puddle Dock and its immediate surroundings (about a mile and a half). For any of them with a canopy, the extract fan is what keeps the kitchen usable. A failed fan in a London kitchen typically means a closed kitchen, so access details help us plan the repair. Kitchens in Puddle Dock get their food hygiene inspections from Havering council. Food hygiene rules expect food premises to have suitable and sufficient ventilation. Getting the fan running again is the priority.
If you manage a school such as The James Oglethorpe Primary School and the kitchen fan is getting louder, the next break is the time to deal with it.
Puddle Dock is about 3 miles north of South Ockendon, in Greater London. We provide extract fan repair for commercial premises of every kind in Puddle Dock and the rest of Greater London. We cover 764 places across Greater London, large and small. There’s also a page for Chelmsford, roughly 15 miles from Puddle Dock.
Here we cover the RM14 postcode area for extract fan repair. If your site is just outside Puddle Dock, we cover Cranham (1 mile west), North Ockendon (1 mile south), Upminster (2 miles west), Great Warley (2 miles north) and Upminster Bridge (2 miles west). Further out, we also cover Walthamstow (14 miles west), Orpington (15 miles south-west), Plaistow (12 miles west), Leyton (13 miles west), New Cross (15 miles south-west) and Romford (5 miles west).
Landmarks near Puddle Dock
Around Puddle Dock, our work takes us to kitchens and buildings near Hall Mead School, among other places. Puddle Dock’s nearest station is Upminster station, roughly 1.9 miles west. Nearby you will also find Upminster Tithe Barn Museum of Nostalgia (1.7 miles west) and Spire Hartswood Hospital (2.8 miles north). For a walk, there’s Cranham Brickfields.
Between visits
After the visit, a few habits help the work last:
- Keep the grease filters clean and fitted
- Keep the fan on a planned cleaning cycle
- Make sure the isolator and controls are easy to reach
- Make sure staff know who to call if the fan fails
Before we leave, the fan is run and checked. You will hear what we found and what we did, and anything else we noticed is pointed out.
A 3, 6 or 12-monthly cleaning plan brings us back at set intervals, which means the fan is seen regularly and problems are spotted sooner.
When to call us in Puddle Dock
Some grease always slips past the filters and reaches the fan. Deposits gather on the blades, never quite evenly, so the fan runs out of balance and starts to vibrate and rattle.
Most sites get in touch when they notice one of these:
- An extract that vibrates through the ductwork
- A fan that will not start at all
- A fan that whines, hums or grinds
- A fan running too slowly to clear the kitchen
A fan that rarely runs, like one in a hall kitchen near Moor Lane Church or elsewhere in Puddle Dock, can seize between uses.
What your quote should include
- Whether the price is fixed
- What insurance they carry
- Whether the quote shows VAT
- Whether the quote is based on a survey or pictures
Staff cleaning versus specialist work
Your own staff can handle the daily basics: wiping down canopy surfaces, cleaning filters and keeping a simple log. What they cannot safely do is clean inside the ductwork, the fan or the risers, which is where we come in.
When your team notices a problem between visits, like drips, unusual noise, smells or damaged filters, they should report it rather than try to fix it. We’ll take a look and give you a fixed quote.
For landlords and multi-site operators
We also work for facilities teams across offices, schools and healthcare across Greater London. Larger estates can be phased building by building around the people who use them.
Managing agents often deal with us directly. Send the address, what’s needed and how access works, and we will send a fixed quote.