Greater London · Extract fan repair and replacement
Extract fan repair and replacement in New Cross, Greater London
Extract fan repair in New Cross from ventilation hygiene specialists trading since 2009. Evenings, overnight and weekends, plus a 24/7 emergency line.
- An overheating extract motor
- A whining or grinding extract motor
- A worn or slipping fan belt
Extract fan repair for kitchens and businesses in New Cross
Before anything is ordered, we diagnose. The motor, drive, impeller, bearings and mounts are all checked and the speed control too. After that, you get a fixed price for what’s needed. The work covers fan housings, fan motors and bearings, and common reasons people get in touch are a motor that trips out or overheats and an extract fan that has stopped working.
Replacing a fan in a London building often means working at height or in a tight plant space, with parking and lifting to arrange in New Cross. Repairs can be done out of hours so the kitchen keeps trading.
Think of the report as the system’s health record: a dated account with photos of everything we did. Grease extract cleans are also certificated to TR19® Grease through the BESCA VHE portal, ready for your insurer.
- Where
- New Cross (SE8, SE14, SE4)
- Region
- Greater London
- Reporting
- Photo report after each visit
- Quotes
- A fixed price before we start
- Working hours
- Out of hours as standard, 24/7 emergency line
- Telephone
- 0345 646 2711
- Page updated
- 30 October 2026
Between visits
A little care between visits keeps the system in better shape. We recommend:
- Make sure every filter is in place and clean
- Tell us about a new rattle or whine straight away
- Write down when the fan misbehaves
- Avoid lowering the speed to quieten a fault
Once the fan is running smoothly, keep the filters clean. The less grease that reaches the fan, the longer its parts last and the quieter it runs.
Small faults, like a worn belt, are quick to fix. Left for months, they can damage the motor or bearings, so it’s worth acting early.
What happens if it’s left?
An overloaded motor is under constant strain. That shortens its life, and when it finally fails, it may take other parts with it. Early attention keeps the cost and disruption down. It’s better booked as a planned job in New Cross than handled as an emergency.
Leaving it longer rarely makes the work cheaper. Build-up, wear and faults tend to get worse, not better, which can make the next visit longer. If you are unsure, call 0345 646 2711 or drop us a line and we’ll give you an honest view and a fixed quote.
What you get with us
- Member of BESCA Vent Hygiene Elite, cleaning to BESA TR19® Grease
- Work around your opening hours, with 24/7 emergency cover
- CHAS, SafeContractor and ISO 9001
- Photo reports with every job
Multi-site and managed buildings
Facilities teams in offices, schools and healthcare sites book us too in New Cross and across Greater London. Work can be phased by floor, building or site to keep disruption down.
We regularly work with managing agents. Tell us the site, the work and the access arrangements, and we’ll send a fixed quote.
When it’s something else
It’s worth knowing the limits before booking:
- Wiring and supply faults beyond the fan itself
- Ductwork designed too small for the kitchen’s cooking
- Smells from the discharge that need odour control equipment
If you are not sure, just give us a ring on 0345 646 2711 or send us an email and we’ll give you a straight answer before you book.
Where we work
- Belts and pulleys
- Fan housings
- Roof and wall fans
- Bearings
- Kitchen extract fans
- Fan motors
What else we do in New Cross
Your questions about extract fan repair in New Cross
What if my kitchen extract fan stops in New Cross at night?
Day or night, a failed fan in New Cross can be reported on our emergency line. Call 0345 646 2711 and tell us what the fan is doing, or not doing. If you can, stop cooking until the fan is checked.
How do you handle parking and loading in New Cross?
Tell us where a van can stop near your site in New Cross, and about any building rules on loading. Much of our London work is done overnight, which helps.
Do you work with multi-site operators?
Yes. Tell us the addresses and what each needs and we will quote them together.
What causes a noisy extract fan?
There are several possible causes, from a worn bearing to a loose fixing. It’s worth having it diagnosed before it leads to a breakdown.
Who is responsible for fire safety on the premises?
The law calls them the responsible person. That’s generally the employer or the person in control of the premises, and where several people have control, each can have duties. If you’re not sure, check your lease and fire risk assessment.
What paperwork should we keep on file?
Each report and certificate we give you, kept together in your maintenance log with your in-house cleaning records. BESA says certificates should show the date, location and technician.
What does TR19 mean?
TR19® is the BESA specification for keeping ventilation systems clean. TR19® Grease, a standalone specification since 2019, covers grease in kitchen extract systems, and TR19® Air covers general supply and extract systems.
How long will the fan be out of action?
That depends on what’s wrong, but most jobs take an hour or two to diagnose, then longer if parts or a new fan are needed. You’ll know more once we have found the fault.
What staff can safely do
A few tasks are always specialist work: opening up ductwork, cleaning fans, drop testing fire dampers and measuring grease call for the right kit, training and safe access. That is our job.
For ventilation and air handling systems, in-house care is mostly about checks: keeping grilles clear, noting unusual noise or smells and logging filter changes. Cleaning inside ducts and units is specialist work.
What we do, step by step
There are three stages on the day: set-up, the treatment itself and the sign-off. Set-up means sheeting and making equipment safe, and the sign-off is a written report with photos. The middle part takes longest, which takes part of a day for most faults, with a return visit if parts have to be ordered. A name and number for whoever controls access to the building in New Cross saves time on the night.
- First, you tell us the symptoms: noise, shaking, weak extraction or no power.
- Power to the fan is isolated before we open the housing.
- The impeller, bearings, belts or drive, motor and mounts are all inspected.
- We explain the fault and give you a fixed price for the fix.
- Once the work is done, we run the fan and check it’s steady and quiet.
Preparing for the visit
- Agree a time when the area can be out of use
- Clear loose items from the work area
- Let us know about parking and loading
Getting a quote
For extract fan repair in New Cross, call 0345 646 2711 or send us an email. Tell us what kind of premises it is and when it’s open, plus pictures or the previous report if they’re to hand. We typically send a fixed quote within one working day.
Advice
When a fan fails in New Cross
Look up New Cross on the FSA’s food hygiene register and you’ll find about 434 restaurants, cafés and canteens and about 273 sandwich bars and takeaways within about 1.5 miles of central New Cross. Wherever they cook under a canopy, a failed extract fan stops the kitchen. Kitchens in New Cross get their food hygiene inspections from Lewisham council. Ventilation is part of food hygiene law, which expects it to be suitable and sufficient. Getting the fan running again is the priority. London extract fans are often at the end of long duct runs, on roofs or in basements.
Hall kitchens near St James's Church, or anywhere around New Cross, often use their fans only now and then, and an idle fan can stick. If you run a kitchen close to New Cross station and the extract fan is getting noisy, a planned repair after closing beats a breakdown at the rush. If you run a school kitchen, at a school such as Myatt Garden Primary School or nearby, a fan that’s getting noisy is best repaired in the holidays before it fails in term.
New Cross is about 3 miles south-east of London, in Greater London. Wherever you are in the SE8 postcode area, we can carry out extract fan repair at your premises. New Cross is one of 764 towns, villages and districts in Greater London we cover for extract fan repair.
Extract fan repair in SE8, SE14 and SE4 follows the same survey, fixed quote and written report as everywhere else we cover. You will find streets such as Ivy Road, Mona Road and Avon Road, all of which we cover for extract fan repair. Main roads around New Cross include the A2209 and A2210, so getting to you is simple for extract fan repair. Nearby, we also carry out extract fan repair in St Johns (1 mile east), Telegraph Hill (1 mile south-west), Deptford (1 mile north-east), Nunhead (1 mile south-west) and Lewisham (1 mile south-east). Within a short drive, we also cover London (3 miles north-west), City of Westminster (6 miles north-west), Marylebone (6 miles north-west), Kensington (8 miles west), St Pancras (5 miles north-west) and Shoreditch (4 miles north-west).
What’s near New Cross
We work in commercial kitchens and buildings around Wickham Arms, Fordham Park and Addey and Stanhope School, among other places. Other local landmarks include St. Paul's (0.7 miles north-east) and Laban Centre (0.9 miles north-east). There’s a railway station in New Cross itself: New Cross station. Well-known places in the area include Fan Museum (1.2 miles north-east) and Greenwich Castle (1.5 miles east). Open spaces near New Cross include St. James's Park Lake and Tower Hill.
What affects the cost of extract fan repair
The survey tells us what the work involves. We look at:
- The size of the system
- Whether several sites go on one quote
- The condition of the system
- Whether we need access equipment or extra panels
You will not find a price list here, because the cost depends on the site in front of us. Call for a fixed quote, and we will explain what it covers.
Helping us quote
When you call or email, these details help:
- A few general shots of the system
- How we’d reach plant on a roof or in a plant room
- The site address and the type of premises
- Your opening hours and when the area is out of use
Here’s what helps us quote: where the site is, what it is and its opening hours, a few photos and any previous report or certificate. Then give us a ring on 0345 646 2711 or send us an email.