Greater London · TR19 inspections and grease testing
TR19 inspections in Puddle Dock
TR19 inspection for Puddle Dock, with a survey first and a report with photos at the end. Ask us for a fixed quote.
- Sections of duct that cannot be reached
- Post-clean verification after another contractor’s clean
- Cleaning intervals that may not suit the kitchen
What we do, step by step
When we arrive, we check the system against the survey or the pictures you sent. Anything unexpected is raised with you before we go further. After that, the work takes an hour or two for a single kitchen, longer for a large or complex system. Before any visit in Puddle Dock, we agree where the van can stop and how equipment reaches the system.
- The visit is arranged for when the kitchen is not busy.
- We look over the canopy, plenum, ducts, fan and discharge.
- Grease readings are taken at set points using WFTT or DTT.
- Photos are taken at each point, and access gaps noted.
- You get a report with readings, photos and recommendations.
Preparing for the visit
- Make sure someone can let us in and lock up afterwards
- Let us know how we reach the system, including roofs, risers and plant rooms
- Clear loose items from the work area
Getting a quote
Quoting starts with a diagnosis, either from photos and details you send or from a site visit. After that, you get a fixed price for the work, before we start.
Related advice
How we handle TR19 inspection in Puddle Dock
A pre-clean survey is the diagnosis, and the clean is the treatment. We look at the system, take grease readings and photograph what we find, so the clean can be planned properly. We are often asked to deal with parts of the system left out of past cleans and checking the result of a recent clean, on pre-clean surveys, post-clean checks and access surveys.
Across London, many commercial kitchens are squeezed into basements and narrow back-of-house spaces, and the duct may run up through several floors before it discharges at the roof. In Puddle Dock, as elsewhere in the capital, a long duct run means more access points to open and more grease to remove.
The sign-off is always in writing: a written report, dated and illustrated with photos, and for TR19® Grease cleans, a certificate issued through the BESCA VHE portal. Any parts we couldn’t reach are recorded on it too.
- Location
- Puddle Dock (RM14)
- Region
- Greater London
- Reporting
- Certificate and photo report
- Quotes
- A fixed quote up front
- Working hours
- Overnight and weekend work, 24/7 emergency callout
- Telephone
- 0345 646 2711
- Page updated
- 30 October 2026
Multi-site and managed buildings
Under the Regulatory Reform (Fire Safety) Order 2005, the responsible person must assess and reduce fire risk, and that can be the employer, the owner, a landlord, a facilities manager or a managing agent. With shared responsibility, good records help everyone.
Keeping records across a portfolio is half the battle. Each visit produces a dated report with pictures, ready to show insurers, fire officers or EHOs.
Questions from Puddle Dock
Can you work in Puddle Dock outside opening hours?
Yes, evening, overnight and weekend work is normal for us. The site is handed back ready to open. Just phone us on 0345 646 2711, or email photos with your opening times and we will plan around them.
Is parking a problem for work in Puddle Dock?
London parking can be tight, so details of loading bays and permits help. Working overnight, as we often do in London, usually makes it simpler.
How long does a TR19 inspection take?
Typically, the inspection takes a couple of hours for a typical kitchen extract system. The size of the system and the access make the difference.
Can you inspect our extract for our insurance company?
Yes, anywhere in the area we cover. Share the insurer’s request so the report addresses it.
Do we have to follow TR19 by law?
No. TR19® is BESA’s specification and the industry benchmark, not legislation. The legal duty comes from the Regulatory Reform (Fire Safety) Order 2005, which requires the responsible person to reduce fire risk, and insurers, fire officers and EHOs look to TR19® as the benchmark.
Can you price the work without visiting?
Normally, yes. Send a few wide pictures plus close-ups of panels, filters or grilles, and a fixed quote typically follows within one working day. If pictures aren’t enough, we’ll survey first.
How much notice should we give?
For planned work, earlier is better, particularly if your next visit is nearly due. Emergencies are different, because our line is open 24/7.
Which kinds of sites do you work on?
Commercial premises of every kind: from restaurants, pubs and hotels to schools, hospitals, care homes, offices, shops and food production sites. We fit the work around how the site operates.
Different parts, different methods
Horizontal duct runs
Grease can gather thickly at bends and along long runs, out of sight of the kitchen.
Canopy and plenum
The canopy itself is checked inside and out, with readings where grease collects.
When to call us in Puddle Dock
TR19® is the benchmark that insurers, fire officers and EHOs refer to. TR19® itself is not law, but the Regulatory Reform (Fire Safety) Order 2005 requires the responsible person to assess and reduce fire risk, and in a kitchen that means keeping grease under control.
Common reasons sites call us include:
- Heavy grease suspected in the plenum or ducts
- Insurers asking for TR19 evidence
- Extracts that have never been grease tested
- Missing access panels found on survey
Church and community hall kitchens, near Moor Lane Church or anywhere around Puddle Dock, are easy to forget, but their extracts collect grease like any other.
Comparing quotes
- What insurance they carry
- Whether the figure could change on the day
- Whether the whole system is included, or only the parts that are easy to reach
- When they can work, and whether that is outside your opening hours
Why deal with it now?
Post-clean verification shows whether the system was left the way the certificate says, before the next clean is due. A busy site in Puddle Dock builds up dirt and wear quickly, so putting it off makes the eventual job larger.
Working hours, access and the scale of the site can all change the price. We take each of them into account, and the price is fixed before any work starts.
Why book with us
- A BESCA Vent Hygiene Elite member, cleaning to BESA TR19® Grease
- Full insurance on every job
- Trading since 2009
- Survey first, then a fixed quote
Take a look at our cost guide and how to check a contractor.
Grease, kitchens and Puddle Dock
Food Standards Agency records include about 4 pubs, bars and clubs within about 1.5 miles of central Puddle Dock. Wherever they cook, the canopy, duct and fan collect grease just as a restaurant’s do. Fire safety in Puddle Dock falls to London Fire Brigade. Grease in a kitchen extract is a recognised fire risk, and the fire authority enforces the law on managing it in most commercial premises. London jobs normally start after the last service, with loading and roof access agreed with the building first.
School kitchens, at schools like The James Oglethorpe Primary School for example, are typically cleaned in the holidays so no lunches are lost. Hare Hall, about 4.1 miles north-west, is one of the historic houses near Puddle Dock; if you run event catering at a venue like that, cleans can be booked between functions.
Puddle Dock is about 3 miles north of South Ockendon, in Greater London. For TR19 inspection in and around Puddle Dock, please ring 0345 646 2711 or use the quote form for a fixed quote. Our area covers London and the South East, including Puddle Dock. Our area takes in 764 places across Greater London, large and small. Chelmsford is in our area too, around 15 miles away.
All of RM14 is within our area for TR19 inspection, from the main roads to the quietest streets. We also cover the places around Puddle Dock: Cranham (1 mile west), North Ockendon (1 mile south), Upminster (2 miles west), Great Warley (2 miles north) and Upminster Bridge (2 miles west). Further out, we also cover Walthamstow (14 miles west), Orpington (15 miles south-west), Plaistow (12 miles west), Leyton (13 miles west), New Cross (15 miles south-west) and Romford (5 miles west).
Local landmarks in Puddle Dock
We work in commercial kitchens and buildings around Hall Mead School, among other places. The closest station to Puddle Dock is Upminster station, about 1.9 miles west. A little further out are Upminster Tithe Barn Museum of Nostalgia (1.7 miles west) and Spire Hartswood Hospital (2.8 miles north). For a walk, there’s Cranham Brickfields.
What affects the cost of TR19 inspection
Your quote is based on your site. We consider:
- The number of sites or systems
- The size of the system
- Working hours and out-of-hours timing
- Access, including roofs, risers and ceiling voids
Putting the work off seldom saves money. Problems in a system tend to grow, and a neglected system can mean more work. If you’re not sure what’s needed, ring 0345 646 2711, or email photos and we’ll give you an honest view and a fixed quote.
What we need to know
A few details help us quote accurately. When you get in touch, it helps to send:
- The postcode and the type of business
- Where the plant sits or the system leaves the building, such as a roof or outside wall
- Wide photos of the system and the area around it
- Detail shots of panels, filters and grilles
To help us quote: the address, the type of site and when it’s open, photos of the system and the last certificate or report, if there is one. Once you have those, call 0345 646 2711 or drop us a line.
Places near Puddle Dock
What else we do in Puddle Dock
What a clean won’t put right
An honest diagnosis matters more to us than a booking, so here’s what TR19 inspection will not do:
- Design faults in the extract system
- The grease itself, which needs a full or spot clean
- Mechanical faults in the extract
Not sure which it is? You can give us a ring on 0345 646 2711 or email us and we will tell you honestly.
Where we work
- Wet film thickness tests
- Insurer audits
- Post-clean checks
- Deposit thickness tests
- Access surveys
- Pre-clean surveys