Kent · Ductwork cleaning

Ductwork cleaning in Upstreet, Kent

Our technicians work in Upstreet on ductwork cleaning. Fixed quotes, work around your opening hours and photo reports on every job.

  • Years of grease along the duct floor
  • Duct runs with no cleaning record
  • Smells of old cooking grease from the ductwork

Book ductwork cleaning in Upstreet

What staff can safely do

Logging matters as much as cleaning. A simple log of filter washes, wipe-downs and checks shows an inspector that the system is looked after between visits, alongside our reports.

Away from the kitchen, the in-house job is mainly checking: keeping grilles clear, noting unusual noise or smells and logging filter changes. The inside of ducts and units needs a specialist.

How we handle ductwork cleaning in Upstreet

If the ducts in Upstreet haven’t been cleaned for a while, or nobody is sure when they were? A few details about the system are a good start when you call us on 0345 646 2711 or use the quote form, and a fixed price will follow, normally within one working day. The work covers vertical risers, multi-storey ducts and attenuators, and people most often call us about a duct nobody has opened in years and thick deposits at the bottom of a vertical duct.

Work in a small place like Upstreet starts with a call to agree access and timings, and the clean itself is the same full TR19® job as in any town: canopy to discharge, then a TR19® certificate and a photo report.

Every visit ends with a written report and pictures, so there’s a dated record of the work. Where the work is a TR19® Grease clean, the certificate is issued through the BESCA Vent Hygiene Elite portal.

Location
Upstreet (CT3)
Wider area
Kent
Paperwork
TR19® certificate and photo report
Quote
Fixed quote, usually within a working day
Hours
Out of hours as standard, 24/7 emergency line
Phone
0345 646 2711
Page updated
30 October 2026
Five Duct Doctor technicians in navy uniforms with the company vans

Honest limits

We will always give you a straight diagnosis, so here’s what this work cannot put right:

  • Sections that can’t be reached safely without new access (those are recorded, and panels can be fitted)
  • A worn-out fan that needs replacing
  • A damper stuck open in the duct

If you’re not sure, just call us on 0345 646 2711, or send details by email and we’ll give you a straight answer before booking.

Where we work

  • Attenuators
  • Horizontal duct runs
  • Multi-storey ducts
  • Access panels
  • Vertical risers
  • Bends and junctions

Leave it or put it right?

Under BESA guidance, the mean grease level should stay at or below 200 microns between cleans. A reading of 500 microns or more at any point means a spot clean right away. Leaving the duct makes those limits harder to keep to. A planned visit to Upstreet is easier to arrange than an emergency callout.

The cost depends on how big the system is, what state it’s in and how easy it is to reach. You get a fixed price before any work starts, so you know where you stand.

Why Upstreet businesses choose us

  • CHAS, SafeContractor and ISO 9001
  • Fully insured
  • A written report with photos after every visit
  • Out-of-hours work and a 24/7 emergency line

See how cleaning jobs are priced and our accreditations.

The process

Night work is normal for us. Evenings, nights and weekends are when much of our work happens, so a kitchen or building can carry on as usual the next day. The visit itself takes a few hours for a short run, longer for long runs and tall risers. A few pictures of the system help us make the most of a visit to a place like Upstreet.

  1. The duct route is surveyed and every access point found.
  2. Grease thickness is measured at set points.
  3. Out of hours, the area is protected and the access panels opened.
  4. Heavy deposits come out by hand, then each section is degreased.
  5. Panels are closed, readings and pictures repeated, and unreachable sections recorded.

Before we arrive

  • Tell us about access, such as roof hatches, plant rooms, ceilings or locked areas
  • Tell us about site rules, permits or sign-in
  • Mention any parking or loading restrictions

Get a fixed quote

Some systems can be priced from pictures; others need a survey. Big or complicated sites, and systems that are hard to see in pictures, get a survey first. Either way, you get a fixed price before work begins.

Get a quick quote

Read more

What ductwork cleaning looks like in Upstreet

Look up Upstreet on the FSA’s food hygiene register and you will find about 3 restaurants, cafés and works canteens in Upstreet and the streets around it, up to about 1.5 miles out. Behind every canopy among them is a run of ductwork that collects grease out of sight. The fire and rescue service for Upstreet is Kent Fire and Rescue Service. Fire and rescue authorities enforce the Fire Safety Order in most non-domestic premises, and in a kitchen that fire risk includes the grease in the extract. Environmental health officers from Canterbury City council inspect food businesses in Upstreet. Extraction counts as kitchen equipment, so its condition can come up on the day. Our report lists what was cleaned and when, which is useful to have ready.

Volunteers running a hall kitchen near Church of St Mary the Virgin, or anywhere in Upstreet, may not know when the extract was last cleaned, and a grease test settles it. Bursars and site managers at schools such as Chislet Church of England Primary School tend to book extract cleaning for when the kitchen is empty. Healthcare kitchens, like those at hospitals such as St Martins Hospital (about 5.2 miles south-west), often cook for long hours, which puts them in BESA’s heavier-use bands.

Upstreet is about 4 miles south-east of Herne Bay, in Kent. Whether your site is in the middle of Upstreet or further out, ductwork cleaning is available to all kinds of commercial premises, from small sites to large estates. Upstreet is one of 922 places in Kent we cover for ductwork cleaning. Maidstone is in our area too, around 29 miles away.

We work across the CT3 postcode area for ductwork cleaning and the streets around it. That includes premises on St Mary's Gardens, Becketts Wood and Grove Ferry Hill and nearby roads. We also cover the places around Upstreet: Grove (1 mile south), West Stourmouth (2 miles east), Sarre (2 miles north-east), Preston (2 miles south-east) and East Stourmouth (2 miles east). We also work in nearby towns such as Canterbury (6 miles south-west), Margate (9 miles north-east), Dover (14 miles south), Ramsgate (9 miles east), Broadstairs (10 miles east) and Whitstable (8 miles west).

What’s near Upstreet

We work in commercial kitchens and buildings around Grove Ferry Picnic Area, Spires Academy and The Grove Ferry Inn. Upstreet’s nearest station is Sturry station, about 3.8 miles south-west of the centre. Nearby you will also find St Martins Hospital (5.2 miles south-west). Green spaces nearby include West Blean and Thornden Woods.

Map of Upstreet © OpenStreetMap contributors

Upstreet: your questions answered

Can you come to Upstreet after we close?

Yes, we can come after you close and finish before you open. The work in Upstreet can fit around your hours. Your opening times are the first thing we ask for.

Which environmental health team covers Upstreet?

That’s Canterbury City council, whose environmental health officers carry out food hygiene inspections in Upstreet. An officer may look up into the canopy, so clean filters on the day and a recent certificate on file both help.

Do we lose a day’s trading?

Not typically. Out-of-hours visits keep the disruption down. Bigger sites can be done in stages so parts stay in use.

What do you need from me for a quote?

Only a few details: the address, the site type, your opening hours and how we reach the system. Photos and any previous paperwork make it quicker. Then give us a ring on 0345 646 2711 or drop us a line.

Is Upstreet in your area?

Yes. Upstreet is part of the area we cover, as part of our area across London and the South East.

What accreditations do you have?

We’re a BESCA Vent Hygiene Elite member, cleaning to BESA TR19® Grease. CHAS, SafeContractor and ISO 9001 are in place too, and we carry full insurance.

Do you have a 24/7 line?

Yes, 24/7. Office hours are Monday to Friday, 8am to 6pm, and the emergency line covers the rest.

How do you keep the site clean during the work?

By covering it before any work starts. We keep the work contained and clean down when we finish.

What affects the quote in Upstreet

We don’t publish a price list, because sites vary so much. What we look at:

  • The size of the system
  • Access, including roofs, risers and ceiling voids
  • The times the site is available
  • Parking and loading at the site

Kitchens, offices, schools and hospitals are all priced the same way: how much there is, how we reach it, what state it’s in and when we can work. Ask for a fixed quote and we will go through it with you.

What to send for a quote

To help us quote quickly, send us:

  • A few general shots of the system
  • The site address and the type of premises
  • Problems your staff have spotted
  • Any previous report or certificate

To help us quote: the address, the type of site and when it’s open, pictures of the system and any previous report or certificate. Then ring 0345 646 2711 or send us an email.

Aftercare tips

Aftercare is simple, and it helps at the next visit:

  • Keep the fan on while anything is cooking
  • Ask us about extra access panels where sections can’t be reached
  • Make sure filters are seated properly
  • Store the certificate with the fire risk assessment

Access panels are closed and sealed back up after cleaning, and the surrounding area is left clean. Waste grease and water are taken away.

Extra access panels mean more of the duct gets cleaned each time. Grease you can reach is grease that gets removed.

For landlords and multi-site operators

If you look after several sites, we can schedule visits across all of them on one quote. Every building has its own written report, so records stay tidy.

We work for landlords, managing agents and facilities managers as well as the people running the site. Where a system serves more than one tenant, such as a shared riser, it helps to agree who arranges the work, and we are happy to quote for all of it.

BESCA Vent Hygiene EliteMember, cleaning to BESA TR19® Grease
CHAS · SafeContractorISO 9001 and fully insured
Certificate and photo reportWith every clean
24/7 emergency calloutEvenings, nights and weekends
Since 2009South East England and London