Hampshire · Ductwork cleaning
Duct cleaning in South Town
Cleaning of kitchen extract ductwork, horizontal runs and vertical risers through access panels for commercial sites in South Town and across Hampshire. BESCA Vent Hygiene Elite member, cleaning to BESA TR19® Grease.
- Thick deposits at the bottom of a vertical duct
- Duct runs that cannot be reached
- Thick crusts of old grease along the duct
Ductwork cleaning in South Town, done properly
Every duct has its own route. Some run a short distance to an outside wall, others climb several floors to the roof. The survey traces the route and finds every access point before we quote. The work covers horizontal duct runs, bends and junctions and attenuators, and people most often call us about sections of duct with no access panels and smells of old cooking grease from the ductwork.
Rural kitchens often have long, low duct runs through a roof space or along an outside wall, where grease settles in the flat sections. We agree access and timings in advance.
Insurers, fire officers and environmental health officers all look at records. That is why every job is written up in a report with photos, plus a TR19® certificate through the BESCA VHE portal where the work is a TR19® Grease clean.
- Location
- South Town (GU34)
- Region
- Hampshire
- Reporting
- TR19® certificate and photo report
- Quote
- A fixed price before we start
- When we work
- After hours by arrangement; emergencies any time
- Phone
- 0345 646 2711
- Updated
- 30 October 2026
When something else is needed
Before booking, it helps to know what’s not included:
- A worn-out fan that needs replacing
- Duct sections that need replacing
- A damper stuck open in the duct
If you’re not sure, just call us on 0345 646 2711, or send details by email and we’ll give you a straight answer before booking.
What we work on in South Town
- Multi-storey ducts
- Access panels
- Bends and junctions
- Vertical risers
- Attenuators
- Horizontal duct runs
Keeping the system healthy
Here’s the after-treatment advice, short and simple:
- Get panels fitted where the duct couldn’t be cleaned
- Book the next clean before the recommended date
- Have the grease measured if cooking hours go up
- Make sure filters are seated properly
You’ll have a recommended date for the next clean, based on the readings and your daily cooking hours, in line with BESA guidance.
Keep to the cleaning interval on the report. A change in cooking hours may change the interval under BESA guidance, and grease thickness testing will show it.
Part by part
Vertical risers
In taller buildings, a riser may pass through several floors and fire compartments, so fire dampers may be fitted where it crosses them. Damper testing is a separate service.
Access panels
After cleaning, every panel is closed and sealed so the duct stays tight. We will tell you if any panel needs replacing.
What happens on the day
Your staff don’t need to do much on the day. Someone lets us in at the agreed time and shows us where everything is, and we take it from there. Before we leave, the area is tidied and the paperwork follows. If the van will struggle with a lane or gateway near South Town, let us know and we will plan around it.
- The duct route is surveyed and every access point found.
- Grease thickness is measured at set points.
- Out of hours, the area is protected and the access panels opened.
- Heavy deposits come out by hand, then each section is degreased.
- Panels are closed, readings and pictures repeated, and unreachable sections recorded.
Preparing for the visit
- Clear the space around the work
- Let us know how we reach the system, including roofs, risers and plant rooms
- Name a contact who can let us in at the agreed time
Ask for a quote
Photos are the quickest way to a quote: the system from a couple of angles, plus any access panels or hatches. Add the site type and your opening hours, and we can price many jobs without a visit.
Related advice
South Town questions
Do you work overnight in South Town?
Yes. We work evenings, overnight and at weekends. That way a site in South Town doesn’t have to lose a day’s trading. Tell us your opening hours when you ask for a quote.
Who would carry out a food hygiene inspection at a kitchen in South Town?
In South Town, it’s East Hampshire council that carries out food hygiene inspections. Ratings are published by the Food Standards Agency, so a clean extract and good records are worth keeping up.
Is TR19 a legal requirement?
No. TR19® is BESA’s specification, not legislation. The law is the Regulatory Reform (Fire Safety) Order 2005, which makes the responsible person assess and reduce fire risk, and cleaning to TR19® is the recognised way to show grease is under control.
How much notice do you need?
That depends on the slot you want and the size of the job. Mention your preferred dates with your enquiry, and if it’s an emergency, call us any time.
Which accreditations do you hold?
We’re a BESCA Vent Hygiene Elite member, cleaning to BESA TR19® Grease. We also hold CHAS, SafeContractor and ISO 9001, and we carry full insurance.
How do you protect the area?
With sheeting and covers, before anything else happens. The work is kept contained and leave the area clean.
Do you survey before quoting?
Yes. We always survey first, from your pictures and details, or with a visit where needed. A fixed quote follows.
How do you know if the ductwork needs cleaning?
The date on the last certificate is the first thing to check. If it’s overdue, or there is not one, a clean is due, and grease readings will confirm how urgent it is.
Managing agents and facilities teams in South Town
If you look after several sites, we can schedule visits across all of them on one quote. Each site gets its own report and photos, so records stay tidy.
Under the Regulatory Reform (Fire Safety) Order 2005, the responsible person must assess and reduce fire risk, which may be the employer, owner, landlord, FM or managing agent. With shared responsibility, good records help everyone.
Staff cleaning versus specialist work
Day-to-day cleaning is something your team can do: wiping down canopy surfaces, cleaning filters and keeping a simple log. What they can’t safely do is clean inside the ductwork, the fan or the risers, which is where we come in.
Some jobs should never be done in-house: opening up ductwork, cleaning fans, drop testing fire dampers and measuring grease need training, the right equipment and safe access. That is our job.
What ductwork cleaning looks like in South Town
It’s East Hampshire council that sends environmental health officers to food businesses in South Town. Extraction counts as kitchen equipment, so its condition can come up on the day. A dated certificate in the maintenance file answers the question before it’s asked. South Town, about 49 miles from central London, is within our usual area. A survey and a fixed quote come first, then the visit at a time that suits you.
Older buildings often hide long, awkward duct runs, and if you run a kitchen at a historic venue in the area (Bentworth Hall is about 1.4 miles north-east), access may need planning. School kitchens, at schools like Medstead Church of England Primary School for example, are normally cleaned in the holidays so no lunches are lost.
South Town is about 4 miles west of Alton, in Hampshire. Anywhere in GU34, we can carry out ductwork cleaning at your premises. Across Hampshire, we cover 683 places, South Town among them. We also work in Southampton, about 20 miles from South Town.
Ductwork cleaning in GU34 is surveyed, quoted and booked the same way as anywhere else. If you need ductwork cleaning at premises on High Street, Church Lane and Green Stile or anywhere close by, our technicians can take on the work. Other places close to South Town include New Copse (1 mile north), Hattingley (1 mile west), Medstead (1 mile south-east), Soldridge (1 mile south) and Holt End (1 mile north). Within a short drive, we also cover Basingstoke (10 miles north), Winchester (12 miles south-west), Fleet (14 miles north-east), Horndean (15 miles south), Alton (4 miles east) and Petersfield (10 miles south-east).
What’s near South Town
The closest station to South Town is Alton station, about 4.5 miles east. Nearby you’ll also find Barton Castle (2.2 miles west) and Alton Community Hospital (3.4 miles east). Green spaces nearby include King's Hill.
Common problems we fix in South Town
Grease settles fastest where the air slows down. Flat runs, bends, reducers and the base of risers are the usual hotspots, and those are the points we pay most attention to.
Look out for any of the following:
- Sections of duct with no access panels
- Stale grease odours from the duct
- Ductwork that has never been cleaned
- Fat dripping from the ductwork
Church and community hall kitchens, near Church of St Andrew or anywhere around South Town, are easy to forget, but their extracts collect grease like any other.
What to look for in a quote
- Their accreditations, such as BESCA Vent Hygiene Elite, CHAS or SafeContractor
- Whether the quote shows VAT
- Whether the work can be done while the site is closed
- Whether they recommend a next date