Kent · Ductwork cleaning
Ductwork cleaning in Mud Row, Kent
One call covers cleaning of kitchen extract ductwork, horizontal runs and vertical risers through access panels in Mud Row, from survey to sign-off. Fully insured, with CHAS, SafeContractor and ISO 9001.
- Sections of duct with no access panels
- Thick deposits at the bottom of a vertical duct
- A rancid smell from the extract duct
Looking after it afterwards
Think of this as the after-treatment advice, short and simple:
- Book the next clean before the recommended date
- Report any grease dripping from duct joints
- Keep grease filters clean and fitted whenever you cook
- Keep access panels clear of stored items
Access panels are closed and sealed back up after cleaning, and the area around them is cleaned down. Grease and dirty water are contained and removed.
Keep the fan on throughout service. Moving air carries vapour through rather than letting it settle, so switching off early adds to the build-up.
Ductwork cleaning in Mud Row, done properly
Each extract duct we take on in Mud Row goes through the full routine: readings at set points, heavy grease scraped out by hand, then degreasing to suit the deposit. Readings are taken again afterwards and photos go into your report. Typical jobs include hardened, baked-on grease in long horizontal runs and sections of duct with no access panels, across horizontal duct runs, attenuators and vertical risers.
Rural kitchens often have long, low duct runs through a roof space or along an outside wall, where grease settles in the flat sections. We agree access and timings in advance.
The sign-off is always in writing: a dated report with pictures of the work, plus a certificate through the BESCA Vent Hygiene Elite portal when the work is a TR19® Grease clean. It shows what was done and what, if anything, couldn’t be reached.
- Location
- Mud Row (ME12)
- Wider area
- Kent
- Paperwork
- Certificate and photo report
- Quote
- A fixed price before we start
- Working hours
- Out of hours as standard, 24/7 emergency line
- Call
- 0345 646 2711
- Last updated
- 30 October 2026
Why it’s worth doing now in Mud Row
Old grease in a duct for a kitchen in Mud Row doesn’t stay soft. Heat and age turn it into a thick, stubborn crust, which makes each delayed clean a bigger one. Rural sites can’t always move to another kitchen or room when something fails.
One small site or a whole estate, the quote is built the same way: what needs doing, how we get to it and when. The price is fixed before we start.
Why us?
- Every visit written up, with pictures
- Full insurance on every job
- Accredited under CHAS and SafeContractor, with ISO 9001
- Work around your opening hours, with 24/7 emergency cover
For landlords and multi-site operators
Keeping records across a portfolio is half the battle. Each visit ends with a dated report and photos, ready to show insurers, fire officers or EHOs.
From a single site to a large estate, the standard is the same: the system surveyed, the price fixed, the visit fitted around trading and everything written up afterwards.
The process
There’s very little for your team to do on the day. A contact on site lets us in at the agreed time and points us to the system, and we take it from there. Afterwards, the area is left tidy and the written report follows. If the van will struggle with a lane or gateway near Mud Row, let us know and we’ll plan around it.
- We start by working out how the duct runs and where it can be opened.
- We measure grease thickness at set points before cleaning.
- Access panels are opened and heavy deposits scraped out by hand.
- Horizontal runs and risers are then degreased by the method that suits the deposit.
- Readings and photos are repeated and any section we couldn’t reach is recorded.
How to prepare
- Find the previous report, if there is one
- Make sure someone can let us in and lock up afterwards
- Let us know about permits to work or site inductions
How to get a quote
Every quote begins with a look at the system, from your pictures and details or, where that isn’t enough, a survey on site. Then we send a fixed price, before any work starts.
Advice
Different parts, different methods
Vertical risers
In taller buildings, a riser may pass through several floors and fire compartments, so fire dampers may be fitted where it crosses them. Damper testing is a separate service.
Multi-storey and shared buildings
A duct that climbs several floors may be cleaned over more than one visit. Visits are planned around the building’s hours, out of hours where possible.
Mud Row questions
Which environmental health team covers Mud Row?
Kitchens in Mud Row are inspected by Swale council’s environmental health officers. An officer may look up into the canopy, so clean filters on the day and a recent certificate on file both help.
Can you come to Mud Row after we close?
Yes, evening, overnight and weekend work is normal for us. That way a site in Mud Row doesn’t have to lose a day’s trading. Your opening times are the first thing we ask for.
What accreditations do you have?
We hold CHAS, SafeContractor and ISO 9001, and we’re a BESCA Vent Hygiene Elite member, cleaning to BESA TR19® Grease. Vent Hygiene Elite is run by BESCA and independently audited.
What do you do with what you remove?
We take it away when we go. While we work, it’s kept contained so the area stays clean.
How much notice do you need?
Book as early as you can for planned work, particularly if your next visit is nearly due. Emergencies are different, because our line is open 24/7.
How long does it take to clean extract ducts?
It takes a shift or more, depending on the length of the runs and the number of access points. The survey tells us how long your duct needs.
Who is the responsible person?
That depends on who controls the premises. The Fire Safety Order 2005 puts the duty on the responsible person, which can be the employer, the owner, a landlord, an FM or a managing agent.
Do you look at the system first?
Yes. Every job is surveyed first, either from pictures and details you send or on a site visit. Then you get a fixed quote.
Also near Mud Row
Also in Mud Row
What your team can do, and what needs us
Staff cleaning does not replace a specialist visit; it supports it. Clean filters and tidy surfaces slow the build-up, but the parts you cannot see still need a specialist at the right interval.
In-house cleaning and specialist cleaning do different jobs. A daily filter wipe and a weekly filter wash keep grease down at the front of the system, but grease that has passed the filters is out of reach. Reaching it takes a specialist with the right equipment.
What affects the quote in Mud Row
There’s no set price list, because sites vary so much. What we look at:
- The condition of the system
- The number of sites or systems
- Travel, parking and unloading
- When the work can happen, such as evenings, overnight or weekends
No two sites are the same, so we price each one individually. Size, access, the condition of the system and when we can work all play a part.
Helping us quote
Photos let us diagnose from a distance. Try to include:
- Any symptoms, from odd noises to smells or leaks
- When the site is open and when it’s quiet
- Close-ups of filters, grilles, hatches or access panels
- A few general shots of the system
To help us quote: the address, the type of site and when it’s open, pictures of the system and any previous report or certificate. Once you have those, ring 0345 646 2711 or email us.
Mud Row kitchens: local notes
Mud Row lies within about 1 mile of the sea. Salt in the air is hard on rooftop fans, discharge cowls and fixings, so we check them for corrosion as well as grease. The FSA’s food hygiene register includes about 6 bars, pubs and nightclubs within roughly a mile and a half of the centre of Mud Row. A pub or hotel kitchen that cooks every day builds up grease in its extract like any other. Mud Row is covered by Kent Fire and Rescue Service. Grease in a kitchen extract is a recognised fire risk, and the fire authority enforces the law on managing it in most commercial premises.
Church and community hall kitchens, near Church of All Saints or anywhere around Mud Row, are easy to forget, but their extracts collect grease like any other. Term dates shape school work: for a school like Eastchurch Church of England Primary School, an extract clean fits neatly into a half-term or summer break.
Mud Row is about 3 miles east of Minster, in Kent. Whether your site is in the middle of Mud Row or further out, ductwork cleaning is available to all kinds of commercial premises, from a single unit to a large public building. Our Kent coverage runs to 922 places, and Mud Row is one of them. You can also see our page for Maidstone, about 18 miles away.
Postcode districts we cover here for ductwork cleaning: ME12. If your site is just outside Mud Row, we cover Warden (1 mile east), Eastchurch (1 mile west), Bay View (1 mile south-east), Leysdown-on-Sea (2 miles south-east) and Minster (3 miles west). Larger places within reach include Canterbury (13 miles south-east), Sittingbourne (8 miles south-west), Whitstable (8 miles south-east), Faversham (7 miles south), Herne Bay (11 miles east) and Davington (6 miles south).
What’s near Mud Row
Well-known places in the area include Minster Gatehouse Museum (3.2 miles west).