Kent · Kitchen extract cleaning

Kitchen extract cleaning in Mud Row, Kent

Our technicians work in Mud Row on kitchen extract cleaning. Out-of-hours visits, a fixed quote and a written report with pictures on every job.

  • Proof of cleaning requested by an insurer
  • Years of baked-on grease in the ducts
  • An inspection that picked up a dirty extract

Kitchen extract cleaning for sites in Mud Row

Kitchen extract cleaning in Mud Row, done properly

The canopy over the range is only the start of a kitchen extract system. Beyond the filters run the plenum, the ducts and risers, the fan and the point where air leaves the building, and grease settles in every one of them. Our clean follows the air from canopy to discharge, cleaning to BESA TR19® Grease. The work covers canopies and hoods, extract fans and discharge points, and people most often call us about cleaning needed before an insurance renewal or survey and an overdue clean flagged by an EHO or fire officer. Most calls from Mud Row come after an insurer, an EHO or a fire officer asks to see the last TR19 certificate. We handle the clean and the paperwork in one visit.

Access decides how thorough a clean can be. Where a duct run has no panels, we say so on the report and can fit new ones.

In a small place like Mud Row, kitchens are often in older or extended buildings, with long single-storey duct runs, and those horizontal sections are where grease settles. We agree access and timings in advance.

The sign-off is always in writing: a written report, dated and illustrated with photos, and for TR19® Grease cleans, a certificate issued through the BESCA VHE portal. Any parts we couldn’t reach are recorded on it too.

The Duct Doctor team standing beside their branded white and blue vans
Where
Mud Row (ME12)
Wider area
Kent
Records
Certificate and photo report
Price
Fixed quote, usually within a working day
When we work
Out of hours as standard, 24/7 emergency line
Telephone
0345 646 2711
Updated
30 October 2026

What kitchen extract cleaning cannot fix

Not every problem is solved by kitchen extract cleaning, and we’d rather say so up front. It does not solve:

  • A damper that sticks or has a damaged link
  • Extraction that can’t cope with the cooking because of its design
  • Fat blocking the kitchen drains

If you are not sure, just call us on 0345 646 2711 or use the quote form and we’ll give you a straight answer.

What we work on in Mud Row

  • Extract fans
  • Canopies and hoods
  • Horizontal duct runs
  • Vertical risers
  • Plenums and filters
  • Discharge points

What we do, step by step

Each visit runs to the same pattern: sheeting and protection first, make the system safe, do the work, clear away and hand over the paperwork. On site, the work takes anything from a few hours to a full night, depending on the size of the system. We agree a date with you, plan the drive to Mud Row and turn up when the site is quiet.

  1. You send pictures or we visit, and the system is surveyed from canopy to discharge.
  2. Grease thickness is measured and the price is fixed before work starts.
  3. The kitchen is closed, the equipment cooled and everything nearby protected.
  4. Filters, canopy and plenum are cleaned, then the ducts, risers, fan and discharge.
  5. We re-test, photograph and send your certificate and photo report.

How to prepare

  • Let us know about permits to work or site inductions
  • Name a contact who can let us in at the agreed time
  • Find the previous report, if there is one

How to get a quote

Some systems can be priced from pictures; others need a survey. Larger sites, and anything hidden behind walls, ceilings or floors, are normally surveyed first. Either way, you get a fixed price before we start.

Ask for a quote

Advice

FAQs for Mud Row

Who enforces fire safety at workplaces in Mud Row?

Kent Fire and Rescue Service is the fire and rescue service for Mud Row. It’s worth keeping your fire risk assessment, TR19® certificates and photo reports together, ready to show.

Does the sea air around Mud Row make a difference to kitchen extract cleaning?

It can. Salt air reaches Mud Row, which is within about 1 mile of the coast, and it speeds up rust. We look at fans, cowls and fixings for rust as well as grease.

Can you look after several sites?

Yes. One number covers all your sites in our area, with visits on a regular schedule.

Do you offer maintenance contracts?

Yes. Plans on a 3, 6 or 12-monthly cycle are available, to suit the system and how it’s used.

What do you need from me for a quote?

A short description and a few photos plus the address and your hours. We’ll ask for anything else we need.

What if parts of the system can’t be reached?

They’re listed in the report, never skipped quietly. The report says which parts couldn’t be reached and why, along with a quote to put access in.

How long does a kitchen extract clean take?

Allow anything from a few hours to a full night, depending on the size of the system. The survey tells us how long your system will need.

Do you have a 24/7 line?

Yes, 24/7. Our office is open from 8am to 6pm on weekdays, with the emergency line covering every other hour.

Kitchen extract cleaning around Mud Row

At about 1 mile from the coast, Mud Row is close enough for sea air to matter. Metal on the roof weathers faster close to the coast, and the extract fan and cowl are no exception. Food Standards Agency records list about 9 restaurants, cafés and canteens within 1.5 miles or so of the middle of Mud Row. Each one that cooks under a canopy has an extract system that collects grease and needs regular cleaning. Fire safety in Mud Row falls to Kent Fire and Rescue Service. In most workplaces, including commercial kitchens, it’s the fire and rescue authority that enforces the Fire Safety Order.

Term dates shape school work: for a school like Eastchurch Church of England Primary School, an extract clean fits neatly into a half-term or summer break.

Mud Row is about 3 miles east of Minster, in Kent. For kitchen extract cleaning in and around Mud Row, it’s easy to get a fixed quote: please call us on 0345 646 2711 or use the quote form. We work across South East England and London, Mud Row included. We cover 922 places across Kent, large and small. We also work in Maidstone, around 18 miles away.

Every address in ME12 is covered for kitchen extract cleaning, from busy streets to back roads. We also cover Warden (1 mile east), Eastchurch (1 mile west), Bay View (1 mile south-east), Leysdown-on-Sea (2 miles south-east) and Minster (3 miles west). Larger places within reach include Canterbury (13 miles south-east), Sittingbourne (8 miles south-west), Whitstable (8 miles south-east), Faversham (7 miles south), Herne Bay (11 miles east) and Davington (6 miles south).

Near you in Mud Row

Well-known places in the area include Minster Gatehouse Museum (3.2 miles west).

Map of Mud Row © OpenStreetMap contributors

Different parts, different methods

Canopy and plenum

Canopies vary from a single hood to long runs over several appliances, each section is cleaned and photographed before and after.

Ductwork and risers

Risers take the extract up through floors to roof level, and grease often collects at the bottom of them. Access panels along the riser let us clean it in sections.

What we are called out for in Mud Row

Grease filters are the first line of defence, and they’re often the weak point. Filters that are bent, badly fitted, missing or left uncleaned let more fat into the plenum and duct, and it does not stop until it reaches the fan.

Most sites get in touch after spotting something like this:

  • Cleaning needed before an insurance renewal or survey
  • Heavy grease build-up inside the duct runs
  • An extract that has never been cleaned to TR19
  • A new tenancy or takeover with no cleaning history

A hall kitchen that only cooks for events, whether near Church of All Saints or elsewhere in Mud Row, still needs its extract cleaned, just less often.

What to look for in a quote

  • Whether the quote shows VAT
  • Whether the price is fixed
  • When they can work, and whether that’s outside your opening hours
  • What happens if part of the system cannot be accessed

Questions to ask before booking

What affects the cost of kitchen extract cleaning

You will get a fixed price before we start. It’s based on:

  • A single visit or a regular plan
  • How big the system is
  • Site rules, permits and inductions
  • The times the site is available

Working hours, access and the scale of the site can all change the price. We take each of them into account, and the price is fixed before any work starts.

What we need to know

You don’t need the technical terms. Just send:

  • The roof, plant room or outside wall the system runs to
  • Any symptoms, from odd noises to smells or leaks
  • Wide pictures of the system and the area around it
  • Your last certificate, test record or report

There’s no standard price list, because every site is different. We look at your system first, from photos or on a visit, then send a fixed quote. To get going, call 0345 646 2711 or email us.

What your team can do, and what needs us

Keep a record of what your team does. A simple log of filter washes, wipe-downs and checks helps show that the system is managed between specialist visits, alongside our reports.

If your staff spot something between visits, like drips, unusual noise, smells or damaged filters, it’s best reported rather than tackled in-house. We can diagnose it and quote.

Multi-site and managed buildings

Whether it’s one building or many, the standard is the same: diagnosis, a fixed price, work booked around your hours and a written report with photos.

Where a tenant occupies the premises but the landlord owns the building, it’s worth checking the lease for who maintains the systems. We are happy to deal with either side, and the report can go to both.

BESCA Vent Hygiene EliteMember, cleaning to BESA TR19® Grease
CHAS · SafeContractorISO 9001 and fully insured
Certificate and photo reportWith every clean
24/7 emergency calloutEvenings, nights and weekends
Since 2009South East England and London