Medway · Ductwork cleaning
Ductwork Cleaning in Capstone
One call covers cleaning of kitchen extract ductwork, horizontal runs and vertical risers through access panels in Capstone: survey, fixed quote, work and sign-off. Fully insured, with CHAS, SafeContractor and ISO 9001.
- Gaps where access panels were never fitted
- Fat dripping from the ductwork
- Grease pooling at the foot of the riser
What the work involves, part by part
Horizontal duct runs
Horizontal runs carry the extract along ceilings and through voids. They collect grease as the air cools and slows, and we clean them section by section through access panels.
Access panels
Every section of duct is cleaned through an access panel. Without them, parts of the duct can’t be reached, and TR19 expects them to be recorded.
About our ductwork cleaning in Capstone
We treat ductwork like a doctor treats arteries: find the blockages, clear them, then check the flow is right. Grease readings before and after give you the evidence, alongside before and after pictures. Typical jobs include an insurer asking for TR19 evidence and sections of duct with no access panels, on access panels, attenuators and multi-storey ducts.
For a kitchen in or near Capstone, the visit is planned around opening hours and the journey, and the clean covers the whole system, as it would anywhere: canopy to discharge, then a TR19® certificate and a photo report.
The report is your system’s health record: dated, with photos, and showing what was done. For TR19® Grease cleans, the certificate comes through the BESCA Vent Hygiene Elite portal and sits alongside the report.
- Place
- Capstone (ME7)
- Region
- Medway
- Records
- Certificate plus before-and-after pictures
- Price
- A fixed quote up front
- When we work
- Overnight and weekend work, 24/7 emergency callout
- Telephone
- 0345 646 2711
- Updated
- 30 October 2026
Also in Capstone
When to call us in Capstone
Wherever the kitchen is, in Capstone or elsewhere, the duct fills in the same way: hours of cooking, the type of food and how well the filters are kept. Under BESA guidance, the minimum interval is 3, 6 or 12 months, by daily cooking hours.
Look out for these warning signs:
- Grease seeping out of the duct seams
- A grease test showing the duct is overdue
- Proof of duct cleaning for the insurer
- Hardened, baked-on grease in long horizontal runs
Kitchens that cook twelve hours or more a day, as some healthcare kitchens do, fall into BESA’s three-monthly minimum; Medway Maritime Hospital is the nearest hospital to Capstone, about 1.7 miles north-west.
Comparing quotes
- Whether VAT is included
- Whether a survey comes first
- Whether they’re fully insured
- Whether the price is fixed
Aftercare tips
To keep the system working properly between visits:
- Check readings when the menu changes
- Diarise the next duct clean
- Keep access panels clear of stored items
- Never cook with a filter missing
Every panel we open is refitted when we finish, and the area around them is cleaned down. Waste grease and water are taken away.
Have access panels fitted where sections cannot be reached. Grease you can reach is grease that gets removed.
When something else is needed
Ductwork cleaning can’t fix everything, and we’ll tell you before work begins. It won’t put right:
- Undersized or badly laid-out ducts
- A worn-out fan that needs replacing
- Faulty fire dampers
Not sure which it is? You can phone us on 0345 646 2711 or email us and we will tell you honestly before booking.
Where we work
- Attenuators
- Access panels
- Multi-storey ducts
- Vertical risers
- Horizontal duct runs
- Bends and junctions
How it works
There’s very little for your team to do on the day. Someone lets us in at the agreed time and shows us where everything is, and the rest is down to us. Before we leave, the area is tidied and the paperwork follows. Visits to a village like Capstone are booked in advance, at a time that suits whoever runs the site.
- We map the duct route and check where the access panels are.
- Set points along the runs are tested for grease.
- Through the access panels, thick grease is removed by hand first.
- Horizontal runs and risers are then degreased by the method that suits the deposit.
- Post-clean readings and pictures go into the report, with any unreachable section listed.
Before we arrive
- Tell us where we can park and unload
- Clear the space around the work
- Dig out any earlier paperwork for the system
Getting a quote
To help us quote: the address, the type of site and when it’s open, a few photos and any previous report or certificate. Once you have those, call 0345 646 2711 or drop us a line.
Read more
What staff can safely do
When your team notices a problem between visits, such as dripping grease, a noisy fan, a smell or a filter that will not come clean, it’s best reported rather than tackled in-house. We’ll take a look and send you a fixed quote.
A few tasks are always specialist work: opening up ductwork, cleaning fans, drop testing fire dampers and measuring grease need training, the right equipment and safe access. That is our job.
For landlords and multi-site operators
Facilities teams in offices, schools and healthcare sites book us too in Capstone and across Medway. Larger estates can be phased building by building around the people who use them.
For anyone managing more than one site, we can schedule visits across all of them on one quote. Each site gets its own report and pictures, so records stay tidy.
Ductwork cleaning around Capstone
Capstone lies within about 3 miles of the sea. Salt in the air is hard on rooftop fans, discharge cowls and fixings, so we check them for corrosion as well as grease. According to Food Standards Agency records, there are about 11 pubs, bars and clubs within roughly a mile and a half of the centre of Capstone. Any of them serving cooked food has an extract to keep clean, from canopy to discharge. Food hygiene inspections in Capstone are the job of Medway council’s environmental health team. An officer looking round a kitchen will see the canopy, and grease there is hard to miss. A dated certificate in the maintenance file answers the question before it’s asked.
Church and community hall kitchens, near All Saints Church or anywhere around Capstone, are easy to forget, but their extracts collect grease like any other. If you look after a school kitchen, at a school such as Hempstead Infant School or anywhere near Capstone, the holidays are the usual time for a TR19® clean.
Capstone is about 1 mile south-west of Gillingham, in Medway. We carry out ductwork cleaning for commercial premises of every kind in Capstone and the rest of Medway. Our area takes in 68 places across Medway, large and small. Maidstone is in our area too, around 6 miles away.
All of ME7 is within our area for ductwork cleaning, from busy streets to back roads. If your site is just outside Capstone, we cover Darland (1 mile north), Hale (1 mile north-west), Hempstead (1 mile south-east), Gillingham (1 mile north-east) and Chatham (1 mile west). We also work in nearby towns such as Rochester (4 miles north-west), Strood (4 miles north-west), Hoo St Werburgh (5 miles north), Rochester Riverside (3 miles north-west), Peters Village (4 miles west) and Brompton (3 miles north-west).
Landmarks near Capstone
Locally, jobs take us to businesses close to Chatham Grammar School for Girls, The Star pub and The Robert Napier School, among other places. The nearest railway station is Gillingham (Kent) station, about 2 miles north. Nearby you will also find Medway Maritime Hospital (1.7 miles north-west) and Pentagon Shopping Centre (2.3 miles north-west). For a walk, there’s Burham Down and Blue Bell Hill.
Capstone questions
Who would carry out a food hygiene inspection at a kitchen in Capstone?
Kitchens in Capstone are inspected by Medway council’s environmental health officers. How often a business is inspected depends on the risk rating the council gives it, so it’s worth staying ready all year.
Does coastal air change anything about ductwork cleaning in Capstone?
It can. Salt air reaches Capstone, which is within about 3 miles of the coast, and it speeds up rust. We look at fans, cowls and fixings for rust as well as grease.
How is kitchen extract ductwork cleaned?
Through access panels along the duct. Heavy grease is scraped out by hand, then the surfaces are degreased with a method that suits the deposit, such as degreasers, hot water or steam.
How often should kitchen ducts be cleaned?
The duct is cleaned as part of the whole system, at intervals set by BESA guidance, from every 3 months for heavy use to every 12 months for light use. Grease thickness testing shows whether that’s often enough.
What should I send you?
Only a few details: the address, the site type, your opening hours and how we reach the system. Photos and the last report help too. After that, simply phone us on 0345 646 2711, or send details by email.
Are you insured?
Yes. We are fully insured, and we can share the details when you need them.
Can you clean ductwork with no access panels?
We clean everything we can reach and record what we cannot. Extra panels can be installed, and we can do that for you.
How much does ductwork cleaning cost in Capstone?
We do not publish prices, because the cost depends on the job: how big it is, what state it’s in, how we reach it and the working hours. You get a fixed price before we start.