Greater London · Canopy and hood cleaning

Canopy Cleaning in Pollards Hill

Canopy cleaning for Pollards Hill, from a team that has been trading since 2009. Out-of-hours visits and 24/7 emergency callout.

  • A canopy that no longer draws the smoke away
  • A filter housing caked in grease
  • An EHO comment about the canopy

Canopy cleaning in Pollards Hill

Canopy cleaning in Pollards Hill

Think of the canopy as the mouth of the extract. If it’s coated in grease, everything downstream gets more of it. Our diagnosis starts there, and the cure is a thorough clean of the hood, the plenum and the filter housing. We are often asked to deal with condensation and grease dripping together and a plenum thick with grease behind the filters, on plenum chambers, wall canopies and island canopies.

London kitchens are often tucked into basements or the back of a building, with extract ducts that can climb several floors to discharge at roof level. In Pollards Hill, as elsewhere in the capital, a long duct run means more access points to open and more grease to remove.

Our accreditations include CHAS, SafeContractor and ISO 9001, and we’re fully insured. We’re also a BESCA Vent Hygiene Elite member, cleaning to BESA TR19® Grease, trading since 2009.

The Duct Doctor team standing beside their branded white and blue vans
Location
Pollards Hill (CR7, SW16, SE19)
Region
Greater London
Reporting
Certificate plus before-and-after pictures
Price
A fixed quote up front
Working hours
When your site is closed, plus a 24/7 line
Telephone
0345 646 2711
Updated
30 October 2026

The process

At the end of the visit, someone from your team can look over the work with us. Anything we couldn’t reach or that needs attention is pointed out there and then, and it goes on the report too. All told, the work takes a few hours, depending on the size of the canopy and how much grease has built up. Managed blocks in London often need contractors booked in ahead, and we are happy to deal with the agent directly for a site in Pollards Hill.

  1. We look at the canopy first, from photos or on a visit.
  2. Cooking equipment is left to cool and the area under the canopy protected.
  3. Filters come out and the plenum behind them is scraped and degreased.
  4. Inside and out, the canopy and its grease channels are degreased.
  5. We refit the filters, clear up and photograph the finished canopy.

How to prepare

  • Mention any locked doors, roof access or ceiling voids
  • Move anything stored near the system
  • Tell us where we can park and unload

Getting a quote

Here’s what helps us quote: the address, the type of site and when it’s open, a few photos and any previous report or certificate. Once you have those, call us on 0345 646 2711 or drop us a line.

Get a quick quote

Read more

Canopy cleaning in Pollards Hill: the local picture

Food Standards Agency records include about 17 pubs, bars and clubs and about 9 hotels, B&Bs and guest houses across Pollards Hill and its immediate surroundings (about a mile and a half). A pub or hotel kitchen that cooks every day builds up grease in its extract like any other. London Fire Brigade covers Pollards Hill. The Fire Safety Order puts the duty on whoever runs a kitchen to control its fire risk, and a greasy duct is fuel. Most London extract cleaning happens at night, after the last service.

Bursars and site managers at schools such as Kensington Avenue Primary School tend to book extract cleaning for when the kitchen is empty. If you run a church or community hall kitchen, near St Oswald or elsewhere in Pollards Hill, its extract still collects grease from every lunch and event.

Pollards Hill is about 1 mile north of Thornton Heath, in Greater London. We provide canopy cleaning for commercial premises of every kind in Pollards Hill and the rest of Greater London. Pollards Hill is one of 764 towns, villages and districts in Greater London we cover for canopy cleaning. There’s also a page for London, about 6 miles away.

Here we cover the CR7, SW16 and SE19 postcode area for canopy cleaning. Streets in the area include Green Lane, Croft Road and Downs Road, all of which we cover for canopy cleaning. We also cover the places around Pollards Hill: Norbury (1 mile north), Thornton Heath (1 mile south), Streatham (2 miles north-west), Streatham Park (2 miles north-west) and Mitcham (2 miles west). We also work in nearby towns such as London (6 miles north), City of Westminster (8 miles north), Marylebone (8 miles north), Kensington (7 miles north-west), St Pancras (8 miles north) and Shoreditch (8 miles north).

Near you in Pollards Hill

Around Pollards Hill, our work takes us to kitchens and buildings near Norbury Manor Business and Enterprise College for Girls, Silburn Reid and The Moon Under Water pub. The nearest railway station is Norbury station, roughly 0.6 miles west of the centre. Well-known places in the area include Crystal Palace Museum (1.5 miles north-east) and Croydon University Hospital (1.3 miles south). Green spaces nearby include Knight's Hill and Biggin Wood.

Map of Pollards Hill © OpenStreetMap contributors

Your questions about canopy cleaning in Pollards Hill

Can you clean school kitchen extracts in Pollards Hill during the holidays?

Yes, out-of-term visits are normal for schools. Food Standards Agency records list about 30 schools, colleges and universities with registered kitchens within about a mile and a half of Pollards Hill. Send us your term dates when you give us a ring on 0345 646 2711 or email us, and we’ll fit the work in.

Which fire authority looks after Pollards Hill?

London Fire Brigade is the fire and rescue service for Pollards Hill. Records of extract cleaning are a sensible thing to have ready if a fire safety officer carries out an audit.

What does canopy cleaning cost?

We do not publish prices, because the cost depends on the job: the size of the system, its condition, access and when we can work. We fix the price before work begins.

Are you accredited?

We are a BESCA Vent Hygiene Elite member, cleaning to BESA TR19® Grease. CHAS, SafeContractor and ISO 9001 are in place too, and we’re fully insured.

Is TR19 cleaning required by law?

No. The law sets the duty; TR19® is the benchmark used to show it’s met. Under the Regulatory Reform (Fire Safety) Order 2005, the responsible person has to manage fire risk, and without records, many insurers may refuse or reduce a claim.

Can we book visits on a schedule?

Yes. Plans on a 3, 6 or 12-monthly cycle are available, to suit the system and how it’s used.

What about areas you can’t get to?

We never leave them off the paperwork. You will know exactly which parts weren’t reached and why, along with a quote to put access in.

Which sectors do you work in?

Any site with a kitchen or a ventilation system to look after, from a small pub to a hospital. We work with hotels, schools, care homes, offices, retail and leisure sites.

When it’s something else

We won’t sell you work that doesn’t address the problem, so these are the things it will not cover:

  • Weak extraction caused by a failing fan motor
  • A light fitting that does not work
  • Grease filters too damaged to refit (they need replacing)

Not sure which it is? You can ring 0345 646 2711, or email photos and we will tell you honestly before you book.

Where we work

  • Plenum chambers
  • Grease gutters
  • Wall canopies
  • Island canopies
  • Canopy light fittings
  • Baffle filters

Aftercare tips

Looking after the system between visits is straightforward, and it makes the next visit easier:

  • Use non-abrasive cloths on the hood
  • Clean the hood’s outer surfaces daily
  • Never run the range with a filter out
  • Keep filters on a set cleaning routine

After the clean you get a photo report showing the canopy, plenum and housing before and after. It notes what was cleaned and anything we couldn’t reach, so the record is honest and complete.

A change in how the canopy behaves is worth reporting. More drips or quicker clogging often mean the cleaning interval needs looking at, which a grease thickness test can confirm.

For landlords and multi-site operators

Facilities teams in offices, schools and healthcare sites book us too across Greater London. Larger estates can be phased building by building to keep disruption down.

Multi-site operators often want one contractor and one number. We work across London and the South East, so a run of sites can go into one programme and kept on a regular cycle.

Different parts, different methods

Island canopies

Everything about an island canopy is on show so a clean, even finish matters. We degrease it thoroughly and photograph the result.

Pub and hotel kitchens

Staff in pub and hotel kitchens work under the canopy all day, so a dripping hood quickly becomes everyone’s problem. A thorough clean puts that right.

Why act early in Pollards Hill

For a kitchen in Pollards Hill, a canopy that looks greasy can colour a whole inspection. A clean hood is a sign the kitchen is cared for and keeping it that way is easier than catching up. Leaving it on a busy London site only adds to the work.

Leaving it longer rarely makes the work cheaper. Build-up, wear and faults tend to get worse, not better, and a neglected system can mean more work. If you are not sure what’s needed, phone us on 0345 646 2711, or send details by email and we’ll give you an honest view and a fixed quote.

Why us?

  • One contact for all your sites in London and the South East
  • We diagnose before we treat
  • Fixed quotes, usually within one working day
  • CHAS and SafeContractor accredited, with ISO 9001

Read our cost guide and how to check a contractor.

When to call us in Pollards Hill

However carefully a kitchen in Pollards Hill is run, the canopy still collects grease. That grease is fuel sitting right above the heat, which is why a flare-up near a dirty canopy is so dangerous.

Clients typically contact us when they notice one of these:

  • Canopy gutters full of old fat
  • A hood coated in old grease
  • An EHO comment about the canopy
  • Grease filters blocking between washes

Commuter trade near Norbury station can mean long cooking hours, and long hours put a kitchen into BESA’s more frequent cleaning bands.

What to look for in a quote

  • When the next visit should be, and why
  • What paperwork you get at the end
  • If they look at the system before pricing
  • When they can work, and whether that is outside your opening hours

How to choose an extract cleaning contractor

BESCA Vent Hygiene EliteMember, cleaning to BESA TR19® Grease
CHAS · SafeContractorISO 9001 and fully insured
Certificate and photo reportWith every clean
24/7 emergency calloutEvenings, nights and weekends
Since 2009South East England and London