Greater London · Extract fan repair and replacement
Extractor fan repair in Pollards Hill
Looking for extract fan repair in Pollards Hill? We diagnose first, fix the price and book the work around your hours, finishing with a written report and pictures.
- Weak extraction and a smoky kitchen
- A fan that keeps cutting out
- A humming noise from the fan motor
Extract fan repair in Pollards Hill, done properly
The extract fan is what pulls smoke, heat and steam out of the kitchen. When it starts to rattle, hum or slow down, the cooking area soon fills with heat and fumes. Our engineers track down the fault and fix it, by repairing the fan or replacing it. The work covers bearings, belts and pulleys and fan housings, and the jobs we see most are poor airflow at the canopy and a fan that whines, hums or grinds.
In London, getting a new fan to the roof or plant room can take planning, with parking and lifting to arrange in Pollards Hill. Work can be done after service, so the kitchen loses as little time as possible.
Accreditations are easy to claim and worth checking. We’re a BESCA Vent Hygiene Elite member, cleaning to BESA TR19® Grease, and we hold CHAS, SafeContractor and ISO 9001, with full insurance on top.
- Location
- Pollards Hill (CR7, SW16, SE19)
- Wider area
- Greater London
- Records
- Written report with pictures
- Price
- A fixed quote up front
- Hours
- When your site is closed, plus a 24/7 line
- Phone
- 0345 646 2711
- Updated
- 30 October 2026
Multi-site and managed buildings
Where a tenant occupies the premises but the landlord owns the building, the lease normally sets out who maintains what. We can quote either party and send the paperwork to whoever needs it.
Landlords, managing agents and facilities managers book us, not only the businesses that use the systems. Shared systems, like a riser serving several units, need a clear agreement on who books the work, and we are happy to quote for all of it.
How it works
When we arrive, we check the system against the survey or the photos you sent. If anything is different, we talk it through with the person on site before carrying on. From there, it takes an hour or two to diagnose, then longer if parts or a new fan are needed. Most London sites cannot stop for the day, so work in Pollards Hill is normally done overnight, early in the morning or at weekends.
- You describe the fault and we arrange a visit.
- We isolate the fan before touching it.
- We diagnose the fault, checking the controls as well as the fan.
- A fixed quote for the repair or replacement follows.
- We fix the fault and run the fan to check it.
How to prepare
- Arrange a key holder or contact on site
- Have your last certificate or report to hand
- Let us know about parking and loading
How to get a quote
Some systems can be priced from photos; others need a survey. Larger sites, and anything hidden behind walls, ceilings or floors, are normally surveyed first. Either way, the quote is fixed before any work is booked.
Related advice
Pollards Hill: your questions answered
What if my kitchen extract fan stops in Pollards Hill at night?
Pollards Hill is covered, and our emergency callout runs 24/7. Use 0345 646 2711, our emergency number, at any time. Tell us where the fan is and how to reach it.
How do you handle parking and loading in Pollards Hill?
A loading bay, a visitor permit or off-street space near the site in Pollards Hill makes the visit easier to plan. Working overnight, as we often do in London, normally makes it simpler.
How do you protect the area?
Floors and surfaces near the work are sheeted before work begins, and anything we remove is contained. Before we leave, we tidy up and clean down.
What happens to the waste?
Waste is contained during the work and removed when we leave, including grease, debris and dirty water. None of it is left on site.
Is TR19 cleaning required by law?
No. TR19® itself isn’t law; it’s a BESA specification. The law is the Regulatory Reform (Fire Safety) Order 2005, which makes the responsible person assess and reduce fire risk, and TR19® is the benchmark for showing that grease in the extract is under control.
How much notice do you need?
Earlier is better, especially for out-of-hours work. We normally quote within one working day, and emergencies are covered by our 24/7 line.
Will you fit a new fan if ours can’t be repaired?
Yes. If repair is not sensible, we replace the fan. The replacement has to suit the ductwork and the cooking before recommending a unit.
Are you accredited?
CHAS, SafeContractor, ISO 9001 and BESCA Vent Hygiene Elite membership, cleaning to BESA TR19® Grease. We’re fully insured and have been trading since 2009.
What a clean won’t put right
Extract fan repair cannot fix everything, and we’d rather say so up front. It doesn’t solve:
- Problems with the gas supply or its interlock valve
- Smells from the discharge that need odour control equipment
- Faults in the building’s electrical supply, which need an electrician
If in doubt, ring 0345 646 2711 or email us and we’ll say what we think.
Where we work
- Fan housings
- Roof and wall fans
- Bearings
- Kitchen extract fans
- Belts and pulleys
- Fan motors
Signs you need extract fan repair in Pollards Hill
Fan bearings don’t last for ever, especially in a hot, greasy airstream. As they wear, you hear a whine or a rumble, and if they’re left they can seize.
Common reasons sites call us include:
- A worn or slipping fan belt
- A fan rattling in its housing
- Weak extraction and a smoky kitchen
- A whining or grinding extract motor
If you run a church or community hall kitchen, near St Oswald or elsewhere in Pollards Hill, an extract fan that rarely runs can seize or fail when it’s needed.
What to look for in a quote
- Whether the figure could change on the day
- Whether a survey comes first
- Whether a written report and pictures are included
- How they set the interval to the next visit
Why deal with it now?
In kitchens with an interlocked gas supply, no extract can mean no cooking. Even without an interlock, cooking without extraction is not sensible, so a failing fan is worth dealing with early. In Pollards Hill, a planned overnight visit is much easier than closing unexpectedly.
The cost depends on how big the system is, what state it’s in and how easy it is to reach. You get a fixed price before work begins, so you know where you stand.
Why book with us
- A fixed price before any work starts
- Each visit written up, with pictures
- CHAS and SafeContractor accredited, with ISO 9001
- One contact for all your sites in London and the South East
Staff cleaning versus specialist work
Some jobs should never be done in-house: opening up ductwork, cleaning fans, drop testing fire dampers and measuring grease need training, the right equipment and safe access. Leave those to us.
Keep a record of what your team does. A simple log of filter washes, wipe-downs and checks helps show that the system is managed between specialist visits, next to our reports.
When a fan fails in Pollards Hill
Food Standards Agency data counts about 179 restaurants, cafés and works canteens and about 174 takeaways within 1.5 miles or so of the middle of Pollards Hill. Those that cook under a canopy rely on a fan that runs every hour they’re open. In Pollards Hill, food businesses are inspected by environmental health officers from Croydon council. Ventilation is part of food hygiene law, which expects it to be suitable and sufficient. Getting the fan running again is the priority. In London, a fan on a roof or in a basement can take planning to reach, with parking and loading to arrange.
If you run a café or takeaway near Norbury station, a failed fan in the middle of service is exactly what our 24/7 emergency line is for. School kitchens can’t easily serve lunch without extraction, so if you look after one at a school like Kensington Avenue Primary School, fix a failing fan before term starts.
Pollards Hill is about 1 mile north of Thornton Heath, in Greater London. We carry out extract fan repair for businesses, landlords and public buildings in Pollards Hill and the rest of Greater London. Pollards Hill is one of 764 towns, villages and districts in Greater London where we work for extract fan repair. Our London page covers sites nearby (6 miles or so).
All of CR7, SW16 and SE19 is within our area for extract fan repair, from busy streets to back roads. We cover sites on Green Lane, Croft Road and Downs Road and nearby roads. If your site is just outside Pollards Hill, we cover Norbury (1 mile north), Thornton Heath (1 mile south), Streatham (2 miles north-west), Streatham Park (2 miles north-west) and Mitcham (2 miles west). Within a short drive, we also cover London (6 miles north), City of Westminster (8 miles north), Marylebone (8 miles north), Kensington (7 miles north-west), St Pancras (8 miles north) and Shoreditch (8 miles north).
Landmarks near Pollards Hill
In Pollards Hill, that means kitchens and buildings near Norbury Manor Business and Enterprise College for Girls, Silburn Reid and The Moon Under Water pub, among other places. The nearest railway station is Norbury station, about 0.6 miles west. Well-known places in the area include Crystal Palace Museum (1.5 miles north-east) and Croydon University Hospital (1.3 miles south). For a walk, there’s Knight's Hill and Biggin Wood.
Towns and villages near Pollards Hill
What else we do in Pollards Hill
How we price extract fan repair
The price is fixed before any work begins. It’s based on:
- Where the site is and how we reach it
- How many systems or sites are involved
- Whether it’s a one-off visit or part of a schedule
- The condition of the system
Putting the work off seldom saves money. Problems in a system tend to grow, and a neglected system can mean more work. If you are unsure, give us a ring on 0345 646 2711 or email us and we will give you an honest view and a fixed quote.
What we need to know
What to send for a quote:
- Any symptoms, from odd noises to smells or leaks
- Wide photos of the system and the area around it
- Your opening hours and when the area is out of use
- Where the site is and what kind of site it is
Every quote begins with a look at the system, either from photos and details you send or from a site visit. Then we send a fixed price so you know the cost before we start.