East Sussex · Canopy and hood cleaning

Canopy and hood cleaning in High Cross, East Sussex

Deep cleaning of kitchen canopies, hoods, plenums and grease filters, inside and out for High Cross, with a survey first and a report with photos at the end. Ask us for a fixed quote.

  • Canopy gutters full of old fat
  • Condensation and grease dripping together
  • A canopy that no longer draws the smoke away

Canopy cleaning for sites in High Cross

About our canopy cleaning in High Cross

A kitchen team can wipe the outside of a canopy, but the seams, gutters and inner skin need more. Thick deposits are scraped off by hand, then the surfaces degreased to suit what’s there, using hot water or steam where it helps. We are often asked to deal with a canopy that no longer draws the smoke away and condensation running down the canopy, on island canopies, wall canopies and grease gutters.

Rural kitchens often have long, low duct runs through a roof space or along an outside wall, where grease settles in the flat sections. We agree access and timings in advance.

A written report with photos follows every visit, so you have a record of what was done and when. Kitchen extract cleaning to TR19® Grease is certificated through the BESCA Vent Hygiene Elite portal.

The Duct Doctor team standing beside their branded white and blue vans
Where
High Cross (TN6)
Wider area
East Sussex
Records
Certificate and photo report
Price
Fixed quote, normally within a working day
Hours
Evenings, overnight and weekends; 24/7 emergencies
Telephone
0345 646 2711
Page updated
30 October 2026

What a clean won’t put right

We will always give you a straight diagnosis, so here’s what this work cannot put right:

  • A canopy too small for the cooking under it (that’s a design question)
  • Electrical faults in the canopy
  • A fan that cannot pull enough air because it’s worn out

Not sure which it is? You can give us a ring on 0345 646 2711 or email us and we’ll tell you honestly.

What the work covers

  • Canopy light fittings
  • Plenum chambers
  • Baffle filters
  • Wall canopies
  • Island canopies
  • Grease gutters

When to call us in High Cross

Most canopies have troughs or channels that catch running grease. Left to fill up, they spill over, and grease ends up dripping from the canopy edge.

The symptoms we are asked about most include:

  • A greasy hood noticed by an inspector
  • A filter housing caked in grease
  • Filters that never seem to stay clean
  • Fat running down the front of the hood

If you run a church or community hall kitchen, near The Parish Church of St Denys or elsewhere in High Cross, its extract still collects grease from every lunch and event.

What your quote should include

  • Whether VAT is included
  • If the quote is a fixed price or an estimate
  • Whether a written report and pictures are included
  • Whether a survey comes first

Our hiring checklist

High Cross questions

Can you get to a site in High Cross?

Yes. High Cross is within the area we cover across London and the South East. The journey is planned ahead, so a few details about the route help.

Which fire authority looks after High Cross?

That’s East Sussex Fire and Rescue Service. TR19® is not law, but it’s the benchmark many fire officers and insurers look to when they ask how often the extract is cleaned.

Are you fully insured?

Yes. Full insurance covers our work and have been trading since 2009.

What do you need from me for a quote?

The site address, the type of premises and your opening hours, plus pictures of the system and your last certificate or report if you have one.

What happens to the filters during the clean?

They’re taken out, cleaned and refitted. Each filter is checked for fit as it goes back, because gaps let grease through.

Where does the waste go?

Waste is contained during the work and removed when we leave, including grease, debris and dirty water. We don’t leave it behind.

What do you do to protect the area?

By covering it before any work starts. We keep the work contained and leave the area clean.

Do you have a 24/7 line?

Yes. For anything urgent, such as a fan failure or damage after a fire, ring the 24/7 line and we’ll talk you through the next steps.

What affects the quote in High Cross

The price is fixed before any work begins. It’s based on:

  • The condition we find in the survey
  • Travel, parking and unloading
  • The number of sites or systems
  • The times the site is available

When the work has to happen, how we reach it and how big the site is all affect the cost. Each of those is built into the quote, and the price is fixed before we start.

What we need to know

What to send for a quote:

  • A few general shots of the system
  • Any access panels or hatches you can see
  • Where the site is and what kind of site it is
  • The times we could work without disrupting the site

The quickest way to a quote is to send pictures: the system from a couple of angles, plus any access panels or hatches. Add the site type and your opening hours, and many jobs can be priced from that alone.

Canopy cleaning in High Cross: the local picture

Fire safety in High Cross falls to East Sussex Fire and Rescue Service. Fire and rescue authorities enforce the Fire Safety Order in most non-domestic premises, and in a kitchen that fire risk includes the grease in the extract. About 35 miles out from central London, High Cross is part of the South East area we work across. Evening, overnight and weekend visits are all possible.

For schools such as Rotherfield Primary School, kitchen extract cleaning is normally booked for the holidays, when the canteen is closed. A hospital like Crowborough War Memorial Hospital, about 3.1 miles west, is the kind of site where a kitchen may cook for patients, staff and visitors all day.

High Cross is about 3 miles east of Crowborough, in East Sussex. Sites in High Cross get the same service as everywhere we cover: diagnosis first, a fixed price, out-of-hours working where necessary and a written report with photos. Across East Sussex, we cover 289 places, and High Cross is one of them. For sites nearby, see our Brighton page, about 21 miles away.

All of TN6 is within our area for canopy cleaning, from busy streets to back roads. High Cross is on the B2101, so it’s easy for us to get to for canopy cleaning. We also cover Argos Hill (1 mile east), Rotherfield (1 mile north-west), Town Row (1 mile north), Woolbridge (1 mile south) and Wellbrook (2 miles south-east). Within a short drive, we also cover Lewes (15 miles south-west), Hailsham (12 miles south), Crowborough (3 miles west), Uckfield (7 miles south-west), Polegate (15 miles south) and South Malling (14 miles south-west).

Local landmarks in High Cross

In High Cross, that means kitchens and buildings near The King's Arms Public House. High Cross’s nearest station is Crowborough station, about 1.8 miles west. Other landmarks nearby include Crowborough War Memorial Hospital (3.1 miles west). Green spaces nearby include Crowborough Country Park.

Map of High Cross © OpenStreetMap contributors

How it works

We turn up at the time agreed with you, often in the evening, overnight or at the weekend so the site keeps working. Anything that needs to be off for the work is switched off and left to cool first, and the area around the work is covered and protected. The work itself takes a few hours, depending on the size of the canopy and how much grease has built up. Seeing the system in pictures first means the trip to High Cross can be planned properly.

  1. First the canopy is surveyed, by photos or in person.
  2. Cooking equipment is left to cool and the area under the canopy protected.
  3. Filters come out and the plenum behind them is scraped and degreased.
  4. Inside and out, the canopy and its grease channels are degreased.
  5. Filters go back, the area is cleaned down and pictures are taken.

Before we arrive

  • Allow time for equipment near the work to be turned off and cool down
  • Let us know about parking and loading
  • Dig out any earlier paperwork for the system

Ask for a quote

To get a fixed quote, give us a ring on 0345 646 2711 or drop us a line and tell us the type of site, your opening hours and roughly what the system looks like. Photos and the last report, if you have one, make the quote quicker. We normally come back within one working day.

Get a price

Read more

Multi-site and managed buildings

Multi-site operators often want one contractor and one number. We cover South East England and London, so a run of sites can go into one programme and kept to a regular schedule.

From a single site to a large estate, the standard is the same: the system surveyed, the price fixed, the visit fitted around trading and everything written up afterwards.

What staff can safely do

Good housekeeping makes our visits easier, not unnecessary. Regular in-house cleaning slows the build-up, but the parts you can’t see still need a specialist at the right interval.

Away from the kitchen, the in-house job is mainly checking: keeping grilles clear, noting unusual noise or smells and logging filter changes. The inside of ducts and units needs a specialist.

Part by part

Wall canopies

The back of a wall canopy is hard to reach and easy to miss. With the filters out we can get to it and scrape it clean.

Pub and hotel kitchens

Staff in pub and hotel kitchens work under the canopy all day, so drips and smells soon become a daily nuisance. A thorough clean puts that right.

BESCA Vent Hygiene EliteMember, cleaning to BESA TR19® Grease
CHAS · SafeContractorISO 9001 and fully insured
Certificate and photo reportWith every clean
24/7 emergency calloutEvenings, nights and weekends
Since 2009South East England and London