Surrey · TR19 inspections and grease testing

TR19 Inspection in Ottershaw

Looking for TR19 inspection in Ottershaw? We survey first, send you a fixed quote and work around your opening hours, then sign off with a report and photos.

  • Missing TR19 certificates or history
  • Kitchens whose menu or hours have changed
  • Sections of duct that can’t be reached

Book TR19 inspection in Ottershaw

Questions from Ottershaw

Who inspects food businesses in Ottershaw?

Food hygiene inspections in Ottershaw are carried out by Runnymede council. How often a business is inspected depends on the risk rating the council gives it, so it’s worth staying ready all year.

Can you get to a site in Ottershaw?

Yes, Ottershaw is part of our area, however small the site. Photos of the system and directions to the site help us plan the visit.

Which kinds of sites do you work on?

All kinds of commercial and public premises: kitchens, offices, schools, healthcare, retail, leisure and food production. Work is timed around how each site runs.

Do you work with multi-site operators?

Yes. You deal with one contact for every site in our area, with visits on a regular schedule.

Can you set up regular visits?

Yes. Regular plans can run on 3, 6 or 12-monthly cycles, depending on what the system needs.

When should we have our next grease test?

Each report recommends when to test and clean next, based on the readings and how the kitchen is used. A risk assessment based on measured grease should set the interval.

At what point does grease need cleaning?

The TR19® Grease figures are a mean of 200 microns or less between cleans, and immediate spot cleaning wherever a reading hits 500 microns. Our report sets your readings against both.

What is grease thickness testing?

It’s a measurement of how much grease is coating the inside of the extract, using the Wet Film Thickness Test (WFTT) or Deposit Thickness Test (DTT). The results are given in microns.

TR19 inspection in Ottershaw, done properly

Insurance policies often require evidence of TR19® cleaning and inspection. Missing records can lead to a claim being reduced or refused. Our TR19 audits give sites in Ottershaw and across Surrey a clear record of the system’s condition. We are often asked to deal with insurance renewals needing proof of TR19 cleaning and kitchens whose menu or hours have changed, across access surveys, pre-clean surveys and insurer audits.

In a smaller place like Ottershaw, the kitchens with extract systems are more likely to be a pub, a café, a takeaway or a school or care home kitchen than a big restaurant. Quieter kitchens still collect grease in the duct, just more slowly, so cleaning is planned around how much it cooks and what the readings show.

For insurers and inspectors, the record counts. That’s why every job is written up in a report with photos, and grease extract cleans come with a TR19® certificate issued through the BESCA Vent Hygiene Elite portal.

The Duct Doctor team standing beside their branded white and blue vans
Location
Ottershaw (KT16)
Region
Surrey
Reporting
Certificate and photo report
Price
A fixed quote up front
Working hours
Overnight and weekend work, 24/7 emergency callout
Phone
0345 646 2711
Updated
30 October 2026

Aftercare tips

So the system stays in good health:

  • Tell us if menus or opening hours change
  • Keep the route to access panels clear
  • Diary the next grease test and clean
  • Keep canopy edges and gutters wiped down

You get a report with the grease readings, where they were taken and photos of each point. File it alongside your TR19 certificates.

Clean, correctly fitted filters stop more grease reaching the duct. Gaps around filters let grease get past them.

What affects the quote in Ottershaw

The diagnosis comes before the price. The main factors are:

  • Working hours and out-of-hours timing
  • What state the system is in
  • One-off work versus a regular cycle
  • Where the site is and how we reach it

Leaving it longer rarely makes the work cheaper. Build-up, wear and faults tend to get worse, not better, and a neglected system can mean more work. If you’re unsure, call 0345 646 2711 or send us an email and we’ll give you an honest view and a fixed quote.

What we need to know

You don’t need the technical terms. Just send:

  • The postcode and the type of business
  • A few general shots of the system
  • Anything you’ve noticed, such as smells, noise, drips or poor airflow
  • The times we could work without disrupting the site

Want a quote for TR19 inspection? Please ring 0345 646 2711, or send details by email and tell us about the site. We’ll talk you through the work and give you a fixed quote before anything is booked.

Common problems we fix in Ottershaw

Some parts of a system are hard to reach, so those sections can be skipped time and again. An inspection of a system in Ottershaw shows where access panels are missing, so panels can be fitted.

If you notice any of these, it’s worth a diagnosis:

  • Heavy grease suspected in the plenum or ducts
  • Missing TR19 certificates or history
  • Systems cleaned on a calendar with no measurements
  • Pre-clean surveys before a first TR19 clean

Bursars and site managers at schools such as Ottershaw Christchurch Church of England Junior School tend to book extract cleaning for when the kitchen is empty.

What to look for in a quote

  • What’s included in the scope, part by part
  • How VAT is shown on the quote
  • Whether the work can be done while the site is closed
  • Whether they’re fully insured

Our hiring checklist

TR19 inspection in Ottershaw: the local picture

There are about 29 restaurants, cafés and canteens within 1.5 miles or so of the middle of Ottershaw, according to the Food Standards Agency’s register. Where they cook under a canopy, a grease reading is the way to tell whether the extract is due a clean. Environmental health officers from Runnymede council inspect food businesses in Ottershaw. They look at how clean the premises and equipment are, and the kitchen extract is part of that. A dated certificate in the maintenance file answers the question before it’s asked. Ottershaw is covered by Surrey Fire and Rescue Service. Fire and rescue authorities enforce the Fire Safety Order in most non-domestic premises, and in a kitchen that fire risk includes the grease in the extract.

Kitchens that cook twelve hours or more a day, as some healthcare kitchens do, fall into BESA’s three-monthly minimum; St. Peter's Hospital is the nearest hospital to Ottershaw, about 1 mile north. Where a hall near Christ Church, or anywhere in Ottershaw, hosts lunch clubs or events, its extract gathers grease just as a café’s does.

Ottershaw is about 4 miles west of Weybridge, in Surrey. Whether your site is in the middle of Ottershaw or further out, we cover TR19 inspection for every kind of premises, from small sites to large estates. Ottershaw is one of 395 towns, villages and districts in Surrey where we work for TR19 inspection. For sites nearby, see our Guildford page, about 8 miles away.

Here we cover the KT16 postcode area for TR19 inspection. You’ll find streets such as Ottermead Lane, Chaworth Close and Crawshaw Road, all of which we cover for TR19 inspection. Close by, we work in Row Town (1 mile east), Stonehill (1 mile west), Woodham (1 mile south-east), Lyne (2 miles north) and Chertsey (2 miles north-east). Within a short drive, we also cover Guildford (8 miles south), Woking (4 miles south-west), Camberley (9 miles west), Epsom (11 miles east), Ewell (12 miles east) and Egham (5 miles north).

Around Ottershaw

We work in commercial kitchens and buildings around Jubilee High School and White Lodge Children's Centre. The nearest railway station is Chertsey station, roughly 1.9 miles north-east of the centre. Well-known places in the area include The Hockey Museum (3.3 miles south) and St. Peter's Hospital (1 mile north). The countryside around Ottershaw includes St Ann's Lake and St Ann's Hill.

Map of Ottershaw © OpenStreetMap contributors

How it works

Your trading hours come first. We book the visit for a time the area is closed, whether that is an evening, overnight or a weekend. Once we’re in, the area is sheeted and anything that has to be off is turned off and cooled, and the work takes a couple of hours for a typical kitchen extract system. In a smaller place like Ottershaw, parking is rarely the issue, but tell us about gates, roof access and opening hours.

  1. We agree a time when the kitchen is closed or quiet.
  2. Every part of the system is examined, end to end.
  3. We take WFTT or DTT readings at set points along the system.
  4. Photos are taken at each point, and access gaps noted.
  5. The findings go into a report with readings, photos and a recommended next clean.

How to prepare

  • Mention any sign-in, permit or induction we need
  • Agree a time when the area can be out of use
  • Plan for cooking equipment or plant to be off before we arrive

Get a fixed quote

We don’t publish a price list, because every site is different. We look at your system first, from pictures or on a visit, then send a fixed quote. To get going, phone us on 0345 646 2711, or email photos.

Get a quick quote

Advice

Different parts, different methods

Vertical risers

Access to risers is often limited. The survey shows exactly what access there is.

Schools, hospitals and care homes

We fit testing around service times and school holidays to avoid disruption.

Why act early in Ottershaw

Without readings, you’re guessing when to clean. If grease reaches 500 microns anywhere, TR19® Grease calls for immediate spot cleaning, and you can only act on that if you’ve measured it. Light use slows the build-up but doesn’t stop it.

The cost depends on the size of the system, what state it’s in and access to every part of it. You get a fixed price before we start, so you know where you stand.

Why Ottershaw businesses choose us

  • Fixed quotes from a survey or pictures
  • In business since 2009
  • Photo reports with every job
  • Fully insured

Read what affects the cost and our accreditations.

For landlords and multi-site operators

When the building owner and the occupier are different, it’s worth checking the lease for who maintains the systems. We’re happy to deal with either side, and the report can go to both.

From a single site to a large estate, you get the same standard: the system surveyed, the price fixed, the visit fitted around trading and everything written up afterwards.

BESCA Vent Hygiene EliteMember, cleaning to BESA TR19® Grease
CHAS · SafeContractorISO 9001 and fully insured
Certificate and photo reportWith every clean
24/7 emergency calloutEvenings, nights and weekends
Since 2009South East England and London