Greater London · Kitchen extract cleaning
West Norwood kitchen extract cleaning
One call covers kitchen extract cleaning in West Norwood: survey, fixed quote, work and sign-off. CHAS and SafeContractor accredited, ISO 9001 and fully insured.
- A kitchen with no current TR19 certificate
- Grease dripping from the canopy or filters
- Missing paperwork after a change of operator
Kitchen extract cleaning for kitchens and businesses in West Norwood
A kitchen extract system is far more than the canopy you can see. Behind it sit the plenum and grease filters, then the ductwork, risers, extract fan and discharge, and grease settles in every one of them. Our clean follows the air from canopy to discharge, cleaning to BESA TR19® Grease. If you have extraction mentioned at an environmental health visit and ductwork thick with old, hardened grease, we can help, from discharge points, plenums and filters and vertical risers onwards. Most calls from West Norwood come after an insurer, an EHO or a fire officer asks to see the last TR19 certificate. Either way, the answer is the same: a proper clean and the paperwork to match.
Most kitchens in West Norwood fall into one of BESA’s three bands: every 3 months for 12–16 hours, every 6 months for 6–12 hours and every 12 months for 2–6 hours, with grease readings setting the real interval.
Across London, many commercial kitchens are squeezed into basements and narrow back-of-house spaces, with extract ducts that can climb several floors to discharge at roof level. In West Norwood, as elsewhere in the capital, a long duct run means more access points to open and more grease to remove.
Our accreditations include CHAS, SafeContractor and ISO 9001, and we are fully insured. We’re also a BESCA Vent Hygiene Elite member, cleaning to BESA TR19® Grease, trading since 2009.

- Place
- West Norwood (SE19, SE27, SE21)
- Region
- Greater London
- Records
- TR19® certificate and photo report
- Quotes
- A fixed quote up front
- When we work
- Nights, weekends or holidays to suit you
- Phone
- 0345 646 2711
- Last updated
- 30 October 2026
What happens on the day
The visit has three parts: getting the area ready, doing the work and signing it off. Getting ready means protecting surfaces and switching off what needs to be off, while signing off means the written report and photos. Most of the time goes on the work itself, which takes a single shift for most kitchens, with long duct runs and tall risers needing more time. Managed blocks in London often need contractors booked in ahead, and we are happy to deal with the agent directly for a site in West Norwood.
- First comes a survey of the whole system, by pictures or a visit.
- Grease readings are taken at set points and you get a fixed quote.
- With the kitchen closed and equipment off and cool, the area is sheeted.
- Canopy, plenum, filters, duct runs, risers, fan and discharge are all cleaned to TR19® Grease.
- We test again, photograph the result and issue your TR19 certificate and photo report.
How to prepare
- Let us know about parking and loading
- Tell us the best time to work, such as after service or at a weekend
- Mention any sign-in, permit or induction we need
How to get a quote
Some systems can be priced from photos; others need a survey. Big or complicated sites, and systems that are hard to see in photos, get a survey first. Either way, the quote is fixed before any work is booked.
Related advice
How we price kitchen extract cleaning
Every site gets its own quote. This is what makes a difference:
- The size of the system
- Parking and loading at the site
- The times the site is available
- The condition we find in the survey
Every site is different, so we price each one individually. The size of the job, how we reach it, its condition and the working hours all make a difference.
Asking for a quote
We can often survey from photos. The most useful are:
- Any previous report or certificate
- Anything you’ve noticed, such as smells, noise, drips or poor airflow
- Your opening hours and when the area is out of use
- How we’d reach plant on a roof or in a plant room
Quotes are quick. Send a few details and pictures, and we typically reply with a fixed quote within one working day. Where a survey is needed, we arrange a time that suits the site.
Towns and villages near West Norwood
Other services in West Norwood
Why it’s worth doing now in West Norwood
There’s no law that names TR19, but the Fire Safety Order 2005 still applies. The responsible person must assess and reduce fire risk, which in a kitchen includes the grease in the extract. TR19 is the benchmark insurers, fire officers and EHOs look to. For a site in West Norwood, fitting the work in overnight now is far easier than closing at short notice later.
Kitchens, offices, schools and hospitals are all priced the same way: the size of the job, access, condition and working hours. Ask for a fixed quote and we will explain each part.
Why West Norwood businesses choose us
- We diagnose before we treat
- In business since 2009
- We are fully insured
- Fixed quotes from a survey or photos
Take a look at our cost guide or our accreditations.
What the work involves, part by part
Schools, hospitals and care homes
School kitchens can look lightly used but still need a TR19 clean at least every 12 months under BESA guidance. School holidays are an easy time to do it.
Restaurant and pub kitchens
Losing a service is not an option for most restaurants and pubs. We work overnight and at weekends where that suits, and hand back a clean kitchen ready to cook.
Honest limits
Kitchen extract cleaning cannot fix everything, and we’d rather say so up front. It won’t put right:
- Faulty fire dampers in the duct
- An undersized canopy or fan
- Ductwork that is corroded, split or leaking (that is for a ductwork contractor)
Not sure which it is? You can phone us on 0345 646 2711 or send us an email and we will tell you honestly before you book.
What we work on in West Norwood
- Vertical risers
- Extract fans
- Plenums and filters
- Discharge points
- Horizontal duct runs
- Canopies and hoods
Common problems we fix in West Norwood
The reason for all this is fire. A flare-up on the range can be drawn up into the canopy and duct, where burning grease can carry a fire along the ducts and into other parts of the building. That’s why controlling extract grease belongs in the fire risk assessment.
Keep an eye out for any of the following:
- Missing paperwork after a change of operator
- Cleaning needed before an insurance renewal or survey
- Fat running down the canopy edge
- Years of baked-on grease in the ducts
If you look after a school kitchen, at a school such as St Luke's Church of England Primary School or anywhere near West Norwood, the holidays are the usual time for a TR19® clean.
What your quote should include
- How areas they cannot reach will be recorded
- Exactly which parts of the system are covered
- When they can work, and whether that is outside your opening hours
- Whether the quote shows VAT
Multi-site and managed buildings
Managing agents often deal with us directly. Tell us the site, the work and the access arrangements, and we will send a fixed quote.
Under the Regulatory Reform (Fire Safety) Order 2005, the responsible person must assess and reduce fire risk, which may be the employer, owner, landlord, FM or managing agent. Where responsibility is shared, records matter even more.
Questions from West Norwood
Which fire service covers West Norwood?
Fire safety enforcement in West Norwood is handled by London Fire Brigade. Records of extract cleaning are a sensible thing to have ready if a fire safety officer carries out an audit.
Do you work overnight in West Norwood?
Yes, evening, overnight and weekend work is normal for us. Your customers, staff or residents in West Norwood needn’t be disturbed. Let us know the hours you are closed and we will book within them.
How long does a kitchen extract clean take?
Short systems are done in a few hours, but large systems may be spread over more than one visit. Your quote says how long to expect.
What do I get after the clean?
You get both a certificate and a photo report. Keep them in the maintenance log with the fire risk assessment so they’re to hand when an insurer asks.
What about areas you cannot get to?
They’re marked on the report. In ductwork, new access panels are often the answer, which we can install.
What accreditations do you hold?
Duct Doctor is a BESCA Vent Hygiene Elite member, cleaning to BESA TR19® Grease. CHAS, SafeContractor and ISO 9001 sit alongside that, and we’re fully insured.
Do I have to clean my extract to TR19 by law?
The legal duty sits in the Fire Safety Order 2005 rather than in TR19 itself. In practice, TR19 is how kitchens show they’re managing grease, and many insurers ask for proof of it.
Is West Norwood in your area?
Yes. West Norwood is part of the area we cover, as part of our area across London and the South East.
What kitchen extract cleaning looks like in West Norwood
The FSA’s data shows about 31 bars, pubs and nightclubs and about 3 hotels and B&Bs registered within about 1.5 miles of central West Norwood. Breakfasts, bar meals and functions all put grease into the extract wherever they’re cooked. Night work suits London kitchens, and roads and loading bays tend to be quieter too. West Norwood sits within the area of London Fire Brigade. Grease in a kitchen extract is a recognised fire risk, and the fire authority enforces the law on managing it in most commercial premises.
A hall kitchen that only cooks for events, whether near West Norwood Congregational Church or elsewhere in West Norwood, still needs its extract cleaned, just less often. For kitchens close to West Norwood station, where the day often starts early and ends late, the extract can be cleaned overnight.
West Norwood is about 5 miles south of London, in Greater London. Whether your site is in the middle of West Norwood or further out, kitchen extract cleaning is available to all kinds of commercial premises, from small sites to large estates. Across Greater London, we cover 764 places, and West Norwood is one of them.
Every address in SE19, SE27 and SE21 is within our area for kitchen extract cleaning, from busy streets to back roads. If you need kitchen extract cleaning at premises on Crown Lane, Dover Road and Moore Road or anywhere close by, we can help. Main roads around West Norwood include the A214 and A215, so getting to you is simple for kitchen extract cleaning. Nearby, we also carry out kitchen extract cleaning in Norwood New Town (1 mile south), Gipsy Hill (1 mile south-east), Upper Norwood (1 mile south-east), West Dulwich (1 mile north-east) and Crystal Palace (1 mile south-east). We also work in nearby towns such as London (5 miles north), City of Westminster (7 miles north), Marylebone (7 miles north), Kensington (7 miles north-west), St Pancras (7 miles north) and Shoreditch (7 miles north).
Near you in West Norwood
Typical jobs here are in premises near Long Meadow, Norwood School and Hillcrest and the streets around them. The closest station to West Norwood is West Norwood station, roughly 0.5 miles north-west of the centre. Nearby you’ll also find Centrale Croydon (3.5 miles south) and St Christopher's Hospice (1.6 miles east). Open spaces near West Norwood include Dulwich Upper Wood and Battersea Park Lake.