Greater London · Ductwork cleaning
Ductwork Cleaning in West Norwood
One call covers cleaning of kitchen extract ductwork, horizontal runs and vertical risers through access panels in West Norwood, from survey to sign-off. Fully insured, with CHAS, SafeContractor and ISO 9001.
- Proof of duct cleaning for the insurer
- Ductwork that has never been cleaned
- Thick crusts of old grease along the duct
Looking after it afterwards
Here’s the after-treatment advice, short and simple:
- Make sure filters are seated properly
- Ask us about extra access panels where sections can’t be reached
- Tell us if grease leaks from the ductwork
- File each certificate and photo report in the maintenance log
Grease readings are taken again at the same set points, so the report shows the before and after figures. Photos of each section go alongside them.
Extra access panels mean more of the duct gets cleaned each time. Grease you can reach is grease that gets removed.
Ductwork cleaning for kitchens and businesses in West Norwood
Duct Doctor has cleaned kitchen extract ductwork since 2009, working across London and the South East. We are a BESCA Vent Hygiene Elite member, cleaning to BESA TR19® Grease, with each certificate issued through the BESCA portal. If you have thick deposits at the bottom of a vertical duct and proof of duct cleaning for the insurer, we can help.
Across London, many commercial kitchens are squeezed into basements and narrow back-of-house spaces, with extract ducts that can climb several floors to discharge at roof level. For a kitchen in West Norwood, that typically means a longer system to clean and more access panels to plan around.
Nothing is signed off by word of mouth: a dated report with photos of the work, plus a certificate through the BESCA Vent Hygiene Elite portal when the work is a TR19® Grease clean. Any parts we couldn’t reach are recorded on it too.
- Place
- West Norwood (SE19, SE27, SE21)
- Region
- Greater London
- Paperwork
- TR19® certificate and photo report
- Quote
- A fixed quote up front
- Hours
- Out of hours as standard, 24/7 emergency line
- Telephone
- 0345 646 2711
- Last updated
- 30 October 2026
Places near West Norwood
Other services in West Norwood
What a clean won’t put right
In fairness, some problems need a different fix:
- Ductwork that was poorly designed
- Duct sealed behind fixed ceilings or walls
- An extract fan that has stopped working
If in doubt, ring 0345 646 2711 or email us and we will say what we think.
Parts of the system we cover
- Bends and junctions
- Horizontal duct runs
- Multi-storey ducts
- Attenuators
- Access panels
- Vertical risers
What happens on the day
Your staff don’t need to do much on the day. Someone lets us in at the agreed time and shows us where everything is, and the rest is down to us. Afterwards, the area is left tidy and the written report follows. Many London buildings have a managing agent, a security desk or a permit-to-work system, so tell us who to contact in West Norwood.
- We trace the duct and find every way in.
- Grease thickness is measured at set points.
- Out of hours, the area is protected and the access panels opened.
- Thick grease is scraped out, then the runs and risers are degreased.
- Panels are closed, readings and pictures repeated, and unreachable sections recorded.
How to prepare
- Have your last certificate or report to hand
- Plan for cooking equipment or plant to be off before we arrive
- Clear loose items from the work area
Getting a quote
If you need ductwork cleaning in West Norwood, call us on 0345 646 2711 or drop us a line. Let us know the site type and the opening hours, and send pictures or your last report if you can. We usually send a fixed quote within one working day.
Advice
Managing agents and facilities teams in West Norwood
Whether it’s one building or many, the standard is the same: the system surveyed, the price fixed, the visit fitted around trading and everything written up afterwards.
Keeping records across a portfolio is half the battle. Every visit ends with a dated report and photos, so you can show an insurer or inspector what was done at each site.
Different parts, different methods
Vertical risers
A riser takes the duct up through one or more floors. Grease collects on the walls and at the foot of the riser, so the base is one of our test points.
Attenuators and discharge
The last section of duct before the discharge is often the coolest, which can mean heavier deposits. It’s tested and cleaned along with the rest.
Ductwork cleaning around West Norwood
Food Standards Agency records list about 163 restaurants, cafés and works canteens and about 96 takeaways in West Norwood and the streets around it, up to about 1.5 miles out. Wherever those kitchens cook under a canopy, the horizontal runs and risers need cleaning as well as the hood. Food hygiene inspections in West Norwood are the job of Lambeth council’s environmental health team. They look at how clean the premises and equipment are, and the kitchen extract is part of that. A TR19® certificate and photo report after each clean gives you a record to show an inspector. London Fire Brigade covers West Norwood. Its fire safety officers can audit commercial kitchens, and grease in the extract is part of a kitchen’s fire risk.
If you look after a school kitchen, at a school such as St Luke's Church of England Primary School or anywhere near West Norwood, the holidays are the usual time for a TR19® clean. Commuter trade near West Norwood station can mean long cooking hours, and long hours put a kitchen into BESA’s more frequent cleaning bands.
West Norwood is about 5 miles south of London, in Greater London. West Norwood gets the same approach as every site we work on: diagnosis first, a fixed price, out-of-hours working where needed and a written report with photos. Our area takes in 764 places across Greater London, large and small.
All of SE19, SE27 and SE21 is covered for ductwork cleaning, from busy streets to back roads. We cover sites on Crown Lane, Dover Road and Moore Road and nearby roads. West Norwood is on the A214 and A215, which makes it straightforward for our technicians to reach for ductwork cleaning. Nearby, we also carry out ductwork cleaning in Norwood New Town (1 mile south), Gipsy Hill (1 mile south-east), Upper Norwood (1 mile south-east), West Dulwich (1 mile north-east) and Crystal Palace (1 mile south-east). Further out, we also cover London (5 miles north), City of Westminster (7 miles north), Marylebone (7 miles north), Kensington (7 miles north-west), St Pancras (7 miles north) and Shoreditch (7 miles north).
Near you in West Norwood
We work in commercial kitchens and buildings around Long Meadow, Norwood School and Hillcrest, among other places. For rail, the closest station is West Norwood station, roughly 0.5 miles north-west. Nearby you will also find Centrale Croydon (3.5 miles south) and St Christopher's Hospice (1.6 miles east). Not far away are Dulwich Upper Wood and Battersea Park Lake.
Why act early in West Norwood
Dealing with the ductwork in West Norwood now beats dealing with it after a problem. The work takes a shift or more, depending on the length of the runs and the number of access points, and we work evenings, overnight and weekends. Shared walls, risers and roofs mean a problem at one London site seldom stays put.
What you pay reflects the actual work. That’s why we survey first, from pictures or on site, and the price is agreed before work begins.
What you get with us
- A single point of contact for sites across the South East and London
- CHAS, SafeContractor and ISO 9001
- In business since 2009
- Work around your opening hours, with 24/7 emergency cover
Questions from West Norwood
Can parking be tricky for a job in West Norwood?
A loading bay, a visitor permit or off-street space near the site in West Norwood makes the visit easier to plan. Much of our London work is done overnight, which helps.
Do you work overnight in West Norwood?
Yes, we can come after you close and finish before you open. It means the site in West Norwood keeps running as normal. Just phone us on 0345 646 2711, or send details by email with your opening times and we will plan around them.
What’s involved in cleaning extract ducts?
We get into the duct through its access panels. Thick deposits are removed by hand before degreasing, such as degreasers, hot water or steam.
Is TR19 a legal requirement?
No. The law sets the duty; TR19® is the benchmark used to show it’s met. Under the Regulatory Reform (Fire Safety) Order 2005, the responsible person has to manage fire risk, and without records, many insurers may refuse or reduce a claim.
How do you protect the area?
Protection goes down first: floor sheeting and covers over nearby surfaces and equipment. The area is left tidy, with our waste taken away.
Can you price the work without visiting?
Yes, if we can see what we need. Otherwise, we book a survey at a time that suits the site, and the quote follows that.
Can you fit access panels in our ductwork?
Yes, extra panels can be fitted. It means more of the duct can be cleaned next time, and the report will show where they’re needed.
What does ductwork cleaning cost?
We don’t publish prices, because the cost depends on the job: how big it is, what state it’s in, how we reach it and the working hours. We fix the price before work begins.
What we’re called out for in West Norwood
Slow air leaves the most grease behind. Long horizontal runs, bends, changes in size and the foot of a riser all collect more, and those are the points we pay most attention to.
Keep an eye out for these warning signs:
- Readings above 200 microns from a grease thickness test
- Grease pooling at the foot of the riser
- Stale grease odours from the duct
- Gaps where access panels were never fitted
If you run a church or community hall kitchen, near West Norwood Congregational Church or elsewhere in West Norwood, its extract still collects grease from every lunch and event.
What your quote should include
- What happens if part of the system can’t be accessed
- If the quote is a fixed price or an estimate
- Their accreditations, such as BESCA Vent Hygiene Elite, CHAS or SafeContractor
- Whether a written report and pictures are included