East Sussex · Kitchen extract cleaning
Kitchen extract cleaning in Twelve Oaks, East Sussex
Kitchen extract cleaning in Twelve Oaks, surveyed first and signed off with a written report and pictures. Ask us for a fixed quote.
- Proof of cleaning requested by an insurer
- Grease dripping from the canopy or filters
- Missing paperwork after a change of operator
What your team can do, and what needs us
Staff cleaning and specialist work are not the same thing. Wiping filters daily and washing them weekly keeps the visible parts in order, but they do not reach the grease that builds up further in. That part needs specialist access and equipment.
Logging matters as much as cleaning. A simple log of filter washes, wipe-downs and checks helps show that the system is managed between specialist visits, next to our reports.
TR19 kitchen extract cleaning in Twelve Oaks
Across Twelve Oaks, we clean kitchen extract systems to BESA TR19® Grease. We survey first and take grease readings, then clean the canopy, plenum, filters, ducts, fan and discharge. You get a TR19 certificate and a photo report at the end. If you’re dealing with rancid smells from grease in the duct and a new tenancy or takeover with no cleaning history, we can put it right, from extract fans, discharge points and horizontal duct runs onwards. Kitchen extract cleaning, TR19 cleaning, extraction cleaning: whatever you call it, in Twelve Oaks it means the same thing to us: the whole system, cleaned and certificated.
A kitchen running fryers and chargrills all day builds up grease much faster than one that mostly steams and boils, so we look at the menu as well as the opening hours when we suggest the next date.
Work in a small place like Twelve Oaks starts with a call to agree access and timings, and the clean covers the whole system, as it would anywhere: canopy, filters, duct, fan and discharge, with a certificate and photo report at the end.
It’s worth checking any contractor’s accreditations. We are a BESCA Vent Hygiene Elite member, cleaning to BESA TR19® Grease, and we hold CHAS, SafeContractor and ISO 9001, with full insurance on top.
- Where
- Twelve Oaks (TN32)
- Wider area
- East Sussex
- Reporting
- Certificate and photo report
- Price
- Fixed quote, typically within a working day
- When we work
- After hours by arrangement; emergencies any time
- Phone
- 0345 646 2711
- Updated
- 30 October 2026

How it works
There’s very little for your team to do on the day. Someone lets us in at the agreed time and shows us where everything is, and we take it from there. Before we leave, the area is tidied and the paperwork follows. If you can send pictures, we can arrive in Twelve Oaks knowing what to expect.
- You send photos or we visit, and the system is surveyed from canopy to discharge.
- We take grease readings at set points and give you a fixed quote.
- The kitchen is closed, the equipment cooled and everything nearby protected.
- We work through the system from the canopy to the fan and discharge.
- We re-test, photograph and send your certificate and photo report.
Before we arrive
- Dig out any earlier paperwork for the system
- Arrange a key holder or contact on site
- Allow time for equipment near the work to be turned off and cool down
Getting a quote
Every quote begins with a look at the system, from your photos and details or, where that is not enough, a survey on site. Then we send a fixed price so you know the cost before any work starts.
Related advice
How we price kitchen extract cleaning
Sites vary more than people expect. The main factors:
- A single visit or a regular plan
- Parking and loading at the site
- The condition we find in the survey
- Whether we need access equipment or extra panels
You won’t find a price list here, because the cost depends on the site in front of us. Call for a fixed quote, and we’ll explain what it covers.
Helping us quote
When you contact us, these details help:
- A few general shots of the system
- When the site is open and when it’s quiet
- Anything you’ve noticed, such as smells, noise, drips or poor airflow
- The site address and the type of premises
We do not publish a price list, because every site is different. Instead, we look at your site first, from photos or a survey, then send a fixed quote. To start, phone us on 0345 646 2711 or use the quote form.
Multi-site and managed buildings
Managing agents often deal with us directly. Tell us the site, the work and the access arrangements, and we’ll send a fixed quote.
Keeping records across a portfolio is half the battle. Every visit ends with a dated report and pictures, so you can show an insurer or inspector what was done at each site.
What we are called out for in Twelve Oaks
Grease filters are the first line of defence, and they’re often the weak point. Filters that are bent, badly fitted, missing or left uncleaned let more fat into the plenum and duct, and it doesn’t stop until it reaches the fan.
What we are most often called out for:
- Stale cooking odours from the system
- Cleaning needed before an insurance renewal or survey
- Heavy grease build-up inside the duct runs
- A system with no record of a TR19 clean
If your kitchen is in a listed or historic building, like the houses around Twelve Oaks (Bateman's is about 2.4 miles north-west), fitting access panels needs care.
What your quote should include
- Whether the quote shows VAT
- Whether the whole system is included, or only the parts that are easy to reach
- When they can work, and whether that’s outside your opening hours
- Whether they’re fully insured
Looking after it afterwards
Looking after the system between visits is straightforward, and it makes the next visit easier:
- Do not let the canopy gutters overflow
- Wash or exchange the filters often
- Make sure every filter is fitted before cooking
- Wipe the canopy down at the end of each day
You get a photo report after every clean. Before and after photos show each part of the system, and lists what was cleaned, any areas we couldn’t reach and the date the next clean is due.
Regular filter cleaning is the simplest thing a kitchen can do. Clean, well-fitted filters catch more fat before it reaches the duct, which slows build-up further down the system.
Part by part
Grease filters
Gaps around filters let fat through to the duct. Each filter is checked as it goes back in, and flag any that don’t.
Schools, hospitals and care homes
School, hospital and care home kitchens often have fixed hours and long holidays, so cleans can be booked when the kitchen is closed. The certificate goes straight into the site’s maintenance records.
Nearby places to Twelve Oaks
More services for Twelve Oaks
Twelve Oaks: your questions answered
Do you work overnight in Twelve Oaks?
Yes, nights and weekends are routine for us. The work in Twelve Oaks can fit around your hours. When you ring 0345 646 2711 or drop us a line, mention when the site is quiet.
Which fire authority looks after Twelve Oaks?
Fire safety enforcement in Twelve Oaks is handled by East Sussex Fire and Rescue Service. TR19® is not law, but it’s the benchmark many fire officers and insurers look to when they ask how often the extract is cleaned.
What is TR19?
BESA’s ventilation hygiene specification, with two parts that matter most here: TR19® Grease for kitchen extracts and TR19® Air for supply and extract systems. It isn’t legislation, but it’s the standard people check against.
Do insurers need proof of extract cleaning?
Grease-filled ducts can carry fire well beyond the kitchen. Many policies say the extract must be cleaned to TR19, and a claim may be reduced without proof, so keep every certificate.
What does a TR19 kitchen extract clean include?
Everything from canopy to discharge: canopy inside and out, plenum, grease filters, ductwork, risers, extract fan and discharge, plus attenuators where fitted. Any part without access is noted.
Do you offer maintenance contracts?
Yes. Regular plans can run on 3, 6 or 12-monthly cycles, to suit the system and how it’s used.
Which sectors do you work in?
Commercial premises of every kind: kitchens, offices, schools, healthcare, retail, leisure and food production. We fit the work around how the site operates.
What information do you need?
A short description and a few photos plus the address and your hours. If we need more, we will ask.
Twelve Oaks kitchens: local notes
Twelve Oaks, about 43 miles from central London, is within our usual area. A survey and a fixed quote come first, then the visit at a time that suits you. Twelve Oaks is covered by East Sussex Fire and Rescue Service. Its fire safety officers can audit commercial kitchens, and grease in the extract is part of a kitchen’s fire risk.
If you run a church or community hall kitchen, near The Parish Church of St Thomas A Becket or elsewhere in Twelve Oaks, its extract still collects grease from every lunch and event.
Twelve Oaks is about 8 miles north of Bexhill-on-Sea, in East Sussex. Sites in Twelve Oaks get the same service as everywhere we cover: a survey first, a fixed quote, work timed around your hours and a report with photos. Twelve Oaks is one of 289 towns, villages and districts in East Sussex where we work for kitchen extract cleaning. Our Maidstone page covers sites nearby (22 miles or so).
Postcode districts we cover here for kitchen extract cleaning: TN32. If your site is just outside Twelve Oaks, we cover Hollingrove (1 mile north-east), Brightling (1 mile north), Oxley's Green (1 mile north), Netherfield (2 miles south-east) and Penhurst (2 miles south). Larger places within reach include Eastbourne (13 miles south-west), Hastings (9 miles south-east), Bexhill-on-Sea (8 miles south), Hailsham (9 miles south-west), Crowborough (12 miles north-west) and St Leonards (10 miles south-east).
Around Twelve Oaks
For rail, the closest station is Robertsbridge station, roughly 3.4 miles north-east. A little further out are Old Castle (2.3 miles west). Open spaces near Twelve Oaks include Senlac Hill.