East Sussex · Extract fan cleaning
Extract fan cleaning in Twelve Oaks, East Sussex
Extract fan cleaning in Twelve Oaks, surveyed first and signed off with a written report and photos. Ask us for a fixed quote.
- A fan motor running hot under a coat of grease
- Hot, greasy smells near the fan
- A fan shaking on its mounts
How we handle extract fan cleaning in Twelve Oaks
Duct Doctor has been cleaning kitchen extract fans since 2009. We are a BESCA Vent Hygiene Elite member, cleaning to BESA TR19® Grease, with CHAS, SafeContractor and ISO 9001 and full insurance. If you are dealing with an extract fan with no cleaning record and a fan motor running hot under a coat of grease, we can put it right.
Somewhere as small as Twelve Oaks, commercial kitchens are few: perhaps a pub, a school or care home kitchen, or a hall used for events. Every one of them still needs its extract kept clear of grease.
Duct Doctor has been trading since 2009, and we’re a BESCA Vent Hygiene Elite member, cleaning to BESA TR19® Grease. CHAS, SafeContractor and ISO 9001 are in place too, and we’re fully insured.
- Place
- Twelve Oaks (TN32)
- Wider area
- East Sussex
- Paperwork
- TR19® certificate and photo report
- Price
- A fixed price before any work starts
- When we work
- Overnight and weekend work, 24/7 emergency callout
- Call
- 0345 646 2711
- Last updated
- 30 October 2026
Common questions in Twelve Oaks
Can you come to Twelve Oaks after we close?
Yes, we can come after you close and finish before you open. The work in Twelve Oaks can fit around your hours. Tell us your opening hours when you ask for a quote.
Will you come out to Twelve Oaks?
Yes, we work in villages as well as towns, and Twelve Oaks is covered. A survey first, from photos or a visit, means we arrive with the right kit.
What makes a kitchen extract fan vibrate?
A common cause is grease. Uneven build-up on the blades throws the fan off balance, causing vibration and noise. If cleaning doesn’t, the bearings or motor may need attention.
Can you set up regular visits?
Yes. We run scheduled maintenance contracts, with visits at the interval your system needs. Each report recommends when the next visit should be.
Who is responsible for fire safety on the premises?
It depends on the building. The Fire Safety Order 2005 puts the duty on the responsible person, which can be the employer, the owner, a landlord, an FM or a managing agent.
How do you keep the site clean during the work?
We start with protection: floor sheeting and covers over nearby surfaces and equipment. We tidy up and take our waste away before we leave.
Do you offer emergency callouts?
Yes. There’s a 24/7 emergency line, for problems that can’t wait. Call us any time and explain what’s happened.
What about areas you can’t get to?
They’re listed in the report, never skipped quietly. The report says which parts couldn’t be reached and why, and we can quote to improve the access.
Looking after it afterwards
Results last longer with the right care. We suggest:
- Report rattles or humming early
- Book the fan into every full TR19 clean
- Don’t store items in front of the fan’s access point
- Watch for grease marks around the outlet
If the fan needs more than a clean, we will say so plainly. We also repair and replace extract fans, so you have one point of contact.
Run the fan throughout cooking. Grease settles faster when the air stops moving, so keeping it running helps keep it clean.
What the work involves, part by part
Kitchens with long cooking hours
When a busy kitchen’s fan fails, cooking stops. Keeping the fan clean is part of avoiding that, and our 24/7 emergency callout is there if it happens anyway.
Impellers and blades
Coated blades move less air. We clean each blade back to its surface, so the fan can run as intended.
What happens on the day
Your staff don’t need to do much on the day. Someone lets us in at the agreed time and shows us where everything is, and we take it from there. Afterwards, the area is left tidy and the written report follows. In a small place like Twelve Oaks, the journey is planned ahead and the visit arranged around the site’s hours.
- First we locate the fan and agree how it’s safely isolated.
- With the fan isolated, the housing is opened.
- The impeller and the housing around it are scraped clean.
- The fan and its surrounds are degreased, keeping clear of the motor’s electrics.
- We reassemble, run the fan and photograph the result.
Preparing for the visit
- Let us know when the site is closed or quiet
- Clear the space around the work
- Let us know about permits to work or site inductions
Ask for a quote
Some systems can be priced from pictures; others need a survey. Big or complicated sites, and systems that are hard to see in pictures, get a survey first. Either way, the quote is fixed before any work is booked.
Related advice
What your team can do, and what needs us
Keep a record of what your team does. A simple log of filter washes, wipe-downs and checks shows an inspector that the system is looked after between visits, next to our reports.
Staff cleaning does not replace a specialist visit; it supports it. Clean filters and tidy surfaces slow the build-up, but hidden parts of the system still need specialist attention.
Landlords, agents and facilities managers
Where a tenant occupies the premises but the landlord owns the building, the lease normally sets out who maintains what. We can quote either party and send the paperwork to whoever needs it.
The Fire Safety Order 2005 puts the duty to manage fire risk on the responsible person, and that can be the employer, the owner, a landlord, a facilities manager or a managing agent. Where responsibility is shared, records matter even more.
When something else is needed
To be straight with you, some problems need a different fix:
- Damaged fan blades
- A fan that will not start
- A fan that is too small for the system (a design question)
If you are not sure, just call 0345 646 2711, or email photos and we’ll give you a straight answer.
What the work covers
- Fan housings
- In-line fans
- Discharge points
- Centrifugal fans
- Roof-mounted fans
- Axial fans
What we are called out for in Twelve Oaks
A fan in Twelve Oaks builds up grease at a rate set by the kitchen, not the location: how many hours a day the kitchen runs and what it cooks. BESA guidance sets minimum intervals of 3, 6 or 12 months for the whole system by daily use.
It’s time to book a visit if you see:
- Grease escaping from the fan outlet
- A motor area thick with grease
- A fan left out of previous cleans
- Hot, greasy smells near the fan
Where a hall near The Parish Church of St Thomas A Becket, or anywhere in Twelve Oaks, hosts lunch clubs or events, its extract gathers grease just as a café’s does.
What your quote should include
- Whether the work can be done while the site is closed
- If the quote is a fixed price or an estimate
- When the next visit should be, and why
- Whether the quote is based on a survey or pictures
Nearby places to Twelve Oaks
What else we do in Twelve Oaks
Extract fan cleaning in Twelve Oaks: the local picture
Twelve Oaks is about 43 miles from central London, well within the area we cover across London and the South East. A survey and a fixed quote come first, then the visit at a time that suits you. Food hygiene inspections in Twelve Oaks are the job of Rother council’s environmental health team. The cleanliness of the kitchen and its equipment, extraction included, is part of what they check. Our report lists what was cleaned and when, which is useful to have ready.
If you run catering at a historic house or estate in the area (Bateman's is about 2.4 miles north-west), event kitchens in older buildings often have awkward duct runs that need planning.
Twelve Oaks is about 8 miles north of Bexhill-on-Sea, in East Sussex. Whatever kind of site you run in Twelve Oaks, extract fan cleaning is something we can help with. We can work out of hours so trading isn’t interrupted. Across East Sussex, we cover 289 places, and Twelve Oaks is one of them. There’s also a page for Maidstone, about 22 miles away.
Our technicians cover all of TN32 for extract fan cleaning and the streets around it. Neighbouring places we cover for extract fan cleaning include Hollingrove (1 mile north-east), Brightling (1 mile north), Oxley's Green (1 mile north), Netherfield (2 miles south-east) and Penhurst (2 miles south). Within a short drive, we also cover Eastbourne (13 miles south-west), Hastings (9 miles south-east), Bexhill-on-Sea (8 miles south), Hailsham (9 miles south-west), Crowborough (12 miles north-west) and St Leonards (10 miles south-east).
Near you in Twelve Oaks
The closest station to Twelve Oaks is Robertsbridge station, roughly 3.4 miles north-east of the centre. Nearby you’ll also find Old Castle (2.3 miles west). For a walk, there’s Senlac Hill.