East Sussex · Kitchen extract cleaning
TR19 kitchen extract cleaning in Stonecrouch
One call covers kitchen extract cleaning in Stonecrouch: survey, fixed quote, work and sign-off. Fully insured, with CHAS, SafeContractor and ISO 9001.
- An extract that has never been cleaned to TR19
- Missing paperwork after a change of operator
- Grease smells coming from the extract
About our kitchen extract cleaning in Stonecrouch
The canopy over the range is only the start of a kitchen extract system. Beyond the filters run the plenum, the ducts and risers, the fan and the point where air leaves the building, and grease settles in every one of them. Our clean follows the air from canopy to discharge, cleaning to BESA TR19® Grease. If you are dealing with stale cooking odours from the system and grease dripping from the canopy or filters, we can put it right, from canopies and hoods, plenums and filters and vertical risers onwards. Kitchen extract cleaning, TR19 cleaning, extraction cleaning: whatever you call it, it’s the job we do every week across East Sussex.
Kitchens that fry and grill hardest need the most frequent cleans, so we look at the menu as well as the opening hours when we suggest the next date.
For a kitchen in or near Stonecrouch, the visit is planned around opening hours and the journey, and the clean itself is the same full TR19® job as in any town: canopy, filters, duct, fan and discharge, with a certificate and photo report at the end.
Duct Doctor has been trading since 2009, and we are a BESCA Vent Hygiene Elite member, cleaning to BESA TR19® Grease. We also hold CHAS, SafeContractor and ISO 9001, and we are fully insured.
- Location
- Stonecrouch (TN5)
- Wider area
- East Sussex
- Reporting
- Certificate plus before-and-after pictures
- Quotes
- A fixed price before we start
- Hours
- When your site is closed, plus a 24/7 line
- Call
- 0345 646 2711
- Updated
- 30 October 2026
What we do, step by step
We start by comparing what we find with the survey or your photos. If anything is different, we talk it through with the person on site before carrying on. From there, it takes a single shift for most kitchens, with long duct runs and tall risers needing more time. A quick note on how to find the site and where to park makes a visit to Stonecrouch run smoothly.
- We start with a survey, so we know every part of the system before we quote.
- We measure the grease at set points along the system, then give you a fixed price.
- On the day, cooking equipment is switched off and left to cool, and everything nearby is sheeted.
- The whole route is cleaned, from the canopy through the ductwork to the fan and the discharge.
- Readings and photos are taken again, and you receive a TR19 certificate and photo report.
Before we arrive
- Clear the space around the work
- Allow time for equipment near the work to be turned off and cool down
- Mention any sign-in, permit or induction we need
Get a fixed quote
For kitchen extract cleaning in Stonecrouch, call 0345 646 2711 or drop us a line. Tell us what kind of premises it is and when it’s open, plus pictures or the previous report if they’re to hand. We usually send a fixed quote within one working day.
Advice
Why act early in Stonecrouch
Environmental health officers inspect food businesses, in Stonecrouch as everywhere else, and a greasy canopy or dripping filters will not go unnoticed. A clean extract is one less thing to worry about on the day. Out of sight is the usual reason a rural system goes too long without attention.
Combining work into one visit or one programme can make for a more efficient booking. Tell us about everything you’d like looked at, and you’ll get one fixed quote.
Why Stonecrouch businesses choose us
- Full insurance on every job
- BESCA Vent Hygiene Elite member, cleaning to BESA TR19® Grease
- One number for every site across the South East and London
- Every job surveyed first
Read what affects the cost and our accreditations and certificates.
Also near Stonecrouch
Other services in Stonecrouch
What affects the cost of kitchen extract cleaning
Before we fix a price, we need to know a few things. We check:
- Travel, parking and unloading
- Whether we need access equipment or extra panels
- The condition of the system
- Any permits to work or inductions
Kitchens, offices, schools and hospitals are all priced the same way: how much there is, how we reach it, what state it’s in and when we can work. Call for a fixed quote and we will go through it with you.
Helping us quote
When you contact us, these details help:
- When the site is open and when it’s quiet
- The postcode and the type of business
- Any previous report or certificate
- How we’d reach plant on a roof or in a plant room
Quoting starts with a diagnosis, either from photos and details you send or from a site visit. Then we send a fixed price so you know the cost before we start.
Part by part
Ductwork and risers
Horizontal runs collect grease as the air slows and cools. Each run is cleaned through its access panels, recording any that can’t be reached.
Grease filters
Filters need cleaning far more often than the duct and we offer a filter exchange service for that. Clean filters slow the build-up further down the system.
For landlords and multi-site operators
Where a tenant occupies the premises but the landlord owns the building, it’s worth checking the lease for who maintains the systems. We are happy to deal with either side and send the paperwork to whoever needs it.
Keeping records across a portfolio is half the battle. Each visit produces a dated report with photos, ready to show insurers, fire officers or EHOs.
Kitchen extracts in Stonecrouch
Food Standards Agency data counts about 3 restaurants, cafés and canteens within roughly a mile and a half of the centre of Stonecrouch. Wherever food is cooked under a canopy, the extract above it gathers grease and needs cleaning on a schedule. Stonecrouch sits within the area of East Sussex Fire and Rescue Service. In most workplaces, including commercial kitchens, it’s the fire and rescue authority that enforces the Fire Safety Order. Food hygiene inspections in Stonecrouch are the job of Tunbridge Wells council’s environmental health team. They look at how clean the premises and equipment are, and the kitchen extract is part of that. A dated certificate in the maintenance file answers the question before it’s asked.
Older buildings often hide long, awkward duct runs, and if you run a kitchen at a historic venue in the area (Scotney Castle is about 1.6 miles north-west), access may need planning.
Stonecrouch is about 8 miles south-east of Royal Tunbridge Wells, in East Sussex. For kitchen extract cleaning in and around Stonecrouch, it’s easy to get a fixed quote: please phone us on 0345 646 2711, or send details by email. We work across South East England and London, including Stonecrouch. Our area takes in 289 places across East Sussex, large and small. We also work in Maidstone, around 14 miles away.
Work in TN5 is surveyed, quoted and booked the same way as anywhere else. Neighbouring places we cover for kitchen extract cleaning include Kilndown (1 mile north), Three Leg Cross (1 mile south-west), Flimwell (2 miles south-east), Bedgebury Cross (2 miles north-east) and Riseden (2 miles north). Larger places within reach include Hastings (15 miles south-east), Crowborough (11 miles west), Heathfield (10 miles south-west), Upper Horsebridge (15 miles south-west), Hollington (15 miles south) and Hellingly (15 miles south-west).
Local landmarks in Stonecrouch
Stonecrouch’s nearest station is Etchingham station, about 4.3 miles south of the centre. Well-known places in the area include Old Scotney Castle (1.5 miles north-west) and Ticehurst House Hospital (1.9 miles south-west). Not far away are Bewl Water.
Stonecrouch: your questions answered
Who enforces fire safety at workplaces in Stonecrouch?
Fire safety enforcement in Stonecrouch is handled by East Sussex Fire and Rescue Service. TR19® is not law, but it’s the benchmark many fire officers and insurers look to when they ask how often the extract is cleaned.
Can you come to Stonecrouch after we close?
Yes, out-of-hours work is a big part of what we do. That way a site in Stonecrouch does not have to lose a day’s trading. Just ring 0345 646 2711, or send details by email with your opening times and we will plan around them.
How often does a kitchen extract system need cleaning?
It depends on how many hours a day the kitchen cooks. BESA’s minimums run from every 3 months for heavy use to every 12 months for light use. Your report gives a recommended next clean date.
What information do you need?
Some pictures and a quick description of the system, with the address and opening hours. We will ask for anything else we need.
Is a quote from photos possible?
Yes, where the photos show enough. If not, a site survey comes first, then a fixed quote.
Which sectors do you work in?
Any commercial site with kitchens or ventilation, from a single café to a large school. We work with hotels, schools, care homes, offices, retail and leisure sites.
What do I get after the clean?
A TR19 certificate and a photo report. Certificates are issued through the BESCA Vent Hygiene Elite portal, and the report shows before and after photos, readings, any areas not reached and the next clean date.
Do you offer maintenance contracts?
Yes. Plans on a 3, 6 or 12-monthly cycle are available, to suit the system and how it’s used.
What we are called out for in Stonecrouch
Grease filters are the first line of defence, and they’re often the weak point. Damaged, missing or overloaded filters let grease straight past, and from there it travels on to the fan.
The symptoms we are asked about most include:
- An extract that has never been cleaned to TR19
- A TR19 certificate needed for the insurer
- Grease smells coming from the extract
- An extract that no longer clears the smoke
Healthcare kitchens, like those at hospitals such as Ticehurst House Hospital (about 1.9 miles south-west), often cook for long hours, which puts them in BESA’s heavier-use bands.
What your quote should include
- What records you will receive afterwards
- Whether VAT is included
- Which accreditations they hold, and whether you can check them
- Whether they recommend a next date
Staff cleaning versus specialist work
For ventilation and air handling systems, in-house care is mostly about checks: keeping grilles clear, noting unusual noise or smells and logging filter changes. The inside of ducts and units needs a specialist.
If your staff spot something between visits, such as dripping grease, a noisy fan, a smell or a filter that won’t come clean, they should report it rather than try to fix it. We can diagnose it and quote.