West Sussex · Kitchen extract cleaning

Kitchen extract cleaning in Norton, West Sussex

Kitchen extract cleaning for commercial sites in Norton and across West Sussex. BESCA Vent Hygiene Elite member, cleaning to BESA TR19® Grease.

  • An extract that no longer clears the smoke
  • Grease dripping from the canopy or filters
  • Extraction mentioned at an environmental health visit

Need kitchen extract cleaning in Norton?

How it works

When we arrive, we check the system against the survey or the photos you sent. If anything is different, we talk it through with the person on site before carrying on. After that, the work takes one visit for most kitchens, while large or complex systems may need more than one. If the van will struggle with a lane or gateway near Norton, let us know and we will plan around it.

  1. You send photos or we visit, and the system is surveyed from canopy to discharge.
  2. Grease thickness is measured and the price is fixed before work starts.
  3. The kitchen is closed, the equipment cooled and everything nearby protected.
  4. Filters, canopy and plenum are cleaned, then the ducts, risers, fan and discharge.
  5. We re-test, photograph and send your certificate and photo report.

Getting ready for the visit

  • Tell us about access, such as roof hatches, plant rooms, ceilings or locked areas
  • Find the previous report, if there is one
  • Move anything stored near the system

Ask for a quote

There’s no standard price list, because every site is different. We look at your system first, from pictures or on a visit, then send a fixed quote. To start, ring 0345 646 2711, or email photos.

Get a price

Related advice

Kitchen extract cleaning for kitchens and businesses in Norton

Duct Doctor has been cleaning kitchen extract systems since 2009. As a BESCA Vent Hygiene Elite member, we clean to BESA TR19® Grease, and we hold CHAS, SafeContractor and ISO 9001 and are fully insured. We are often asked to deal with grease drips onto cooking equipment and a TR19 certificate needed for the insurer, on plenums and filters, discharge points and extract fans. Searching for commercial kitchen extraction cleaning in Norton? Duct Doctor has covered London and the South East since 2009, as a BESCA Vent Hygiene Elite member.

A clean in Norton covers the canopy, plenum, filters, ductwork, risers and fan, and the discharge where it can be reached.

In a small place like Norton, kitchens are often in older or extended buildings, with long single-storey duct runs, and those horizontal sections are where grease settles. Access, parking and timings are agreed before the day.

We are CHAS and SafeContractor accredited, we hold ISO 9001 and we’re fully insured. We are also a BESCA Vent Hygiene Elite member, cleaning to BESA TR19® Grease, trading since 2009.

Location
Norton (PO20)
Region
West Sussex
Paperwork
Certificate and photo report
Price
Fixed quote, usually within a working day
Hours
Out of hours as standard, 24/7 emergency line
Telephone
0345 646 2711
Updated
30 October 2026
The Duct Doctor team standing beside their branded white and blue vans

What affects the quote in Norton

The diagnosis comes before the price. The main factors are:

  • Where the site is and how we reach it
  • The number of sites or systems
  • Any permits to work or inductions
  • The condition we find in the survey

The cost depends on the size of the system, what state it’s in and how easy it is to reach. You get a fixed price before any work starts, so you know where you stand.

What to send for a quote

When you contact us, these details help:

  • Any previous report or certificate
  • The postcode and the type of business
  • Photos showing the whole system and its surroundings
  • The times we could work without disrupting the site

Quotes are quick. Send a few details and pictures, and we normally reply with a fixed quote within one working day. Where a survey is needed, we arrange a time that suits the site.

Common questions in Norton

Who carries out food hygiene inspections in Norton?

Food hygiene inspections in Norton are carried out by Arun council. An officer may look up into the canopy, so clean filters on the day and a recent certificate on file both help.

Who is the fire and rescue service for Norton?

That’s West Sussex Fire and Rescue Service. It’s worth keeping your fire risk assessment, TR19® certificates and photo reports together, ready to show.

Can you price the work without visiting?

Yes, for many jobs. Send wide shots, close-ups of any access panels and anything that worries you, and a fixed quote typically follows within one working day. Some sites still need a visit, and we will say so.

What accreditations do you hold?

We are members of Vent Hygiene Elite, the scheme run by BESCA, and we clean to BESA TR19® Grease. We hold CHAS, SafeContractor and ISO 9001 too, and we’re fully insured.

Do you offer emergency callouts?

Yes. If something urgent happens, like a fan failing or damage after a fire, call our 24/7 line, and we’ll advise on what to do next.

What paperwork comes with a kitchen extract clean?

You get both a certificate and a photo report. They belong in the maintenance log, ready for your insurer or an inspection.

Will my insurer ask for a TR19 certificate?

Grease-filled ducts can carry fire well beyond the kitchen. Many policies say the extract must be cleaned to TR19, and a claim may be reduced without proof, so keep every certificate.

Do you work in Norton?

Yes. Our technicians work in Norton, within the South East and London area we cover.

What kitchen extract cleaning looks like in Norton

Look up Norton on the FSA’s food hygiene register and you’ll find about 8 cafés, restaurants and staff canteens in Norton and the streets around it, up to about 1.5 miles out. Every kitchen in that count with a canopy has a full extract system, canopy to discharge, to keep clear of grease. It’s Arun council that sends environmental health officers to food businesses in Norton. They look at how clean the premises and equipment are, and the kitchen extract is part of that. A dated certificate in the maintenance file answers the question before it’s asked. Norton sits within the area of West Sussex Fire and Rescue Service. In most workplaces, including commercial kitchens, it’s the fire and rescue authority that enforces the Fire Safety Order.

Goodwood House, about 2.9 miles north-west, is one of the historic houses near Norton; if you run event catering at a venue like that, cleans can be booked between functions. Where a hall near The Parish Church of St Mary, or anywhere in Norton, hosts lunch clubs or events, its extract gathers grease just as a café’s does.

Norton is about 4 miles north of Bognor Regis, in West Sussex. Wherever you are in the PO20 postcode area, we can carry out kitchen extract cleaning at your premises. Our West Sussex coverage runs to 371 places, and Norton is one of them. Our Portsmouth page covers sites nearby (18 miles or so).

Kitchen extract cleaning in PO20 is surveyed, quoted and booked the same way as anywhere else. We also cover Crockerhill (1 mile north-west), East Hampnett (1 mile west), Nyton (1 mile south-east), Aldingbourne (1 mile south) and Westergate (1 mile south-east). Within a short drive, we also cover Worthing (12 miles east), Bognor Regis (4 miles south), Chichester (4 miles west), Selsey (9 miles south-west), Littlehampton (7 miles east) and Emsworth (11 miles west).

Local landmarks in Norton

Locally, jobs take us to businesses close to The Winterton Arms Public House and Eastergate CofE Primary School and the streets around them. The closest station to Norton is Barnham station, roughly 2.3 miles south-east. Well-known places in the area include St Richard's Hospital (3.9 miles west) and Tote Copse Castle (1.1 miles south).

Map of Norton © OpenStreetMap contributors

What happens if it’s left?

A clogged extract does not only raise the fire risk. Filters block, airflow drops and the kitchen gets hotter and smokier and the fan strains to keep up. Grease drips, smells and condensation are common next. With notice, the visit to Norton can be fitted around your bookings and events.

Combining work into one visit or one programme often makes better use of the time. Tell us about everything you’d like looked at and we’ll price it together.

Why choose Duct Doctor in Norton

  • Survey first, then a fixed quote
  • Full insurance on every job
  • Trading since 2009
  • A fixed price before any work starts

See how cleaning jobs are priced and how to check a contractor.

Managing agents and facilities teams in Norton

Landlords, managing agents and facilities managers book us, not only the businesses that use the systems. Where a system serves more than one tenant, such as a shared riser, it helps to agree who arranges the work, and we are happy to quote for all of it.

From a single site to a large estate, you get the same standard: a survey first, a fixed quote, the work timed around the site and a report with photos.

Honest limits

Kitchen extract cleaning can’t fix everything, and we will tell you before we start. It won’t put right:

  • A duct that is holed or coming apart
  • A broken extract fan that won’t run
  • An undersized canopy or fan

Not sure which it is? You can ring 0345 646 2711, or send details by email and we will tell you honestly before booking.

Where we work

  • Canopies and hoods
  • Horizontal duct runs
  • Plenums and filters
  • Extract fans
  • Vertical risers
  • Discharge points

Between visits

After the visit, a few habits help the work last:

  • Clean grease off the canopy surfaces regularly
  • Keep the extract on whenever the range is lit
  • Do not let the canopy gutters overflow
  • Never cook with filters missing or out of place

Every clean ends with a photo report. Before and after pictures show each part of the system, alongside a list of what was cleaned, anything out of reach and the recommended next clean date.

Report drips, smells or a noisy fan early. Grease dripping from the canopy, a burning smell or a fan that sounds rough are all signs of build-up, and a grease thickness test can confirm it.

What we’re called out for in Norton

The reason for all this is fire. Flames from a pan or grill can be pulled into the canopy by the fan, and once grease in the duct catches, fire can spread through the building’s ductwork. For a kitchen in Norton, keeping that fuel under control is part of the fire risk assessment.

Common reasons sites call us are:

  • A smoky, hot kitchen with weak extraction
  • Years of baked-on grease in the ducts
  • An inspection that picked up a dirty extract
  • Grease drips onto cooking equipment

Healthcare kitchens, like those at hospitals such as St Richard's Hospital (about 3.9 miles west), often cook for long hours, which puts them in BESA’s heavier-use bands.

What to look for in a quote

  • If the quote is a fixed price or an estimate
  • Whether the work can be done while the site is closed
  • Exactly which parts of the system are covered
  • How they set the interval to the next visit

How to choose an extract cleaning contractor

BESCA Vent Hygiene EliteMember, cleaning to BESA TR19® Grease
CHAS · SafeContractorISO 9001 and fully insured
Certificate and photo reportWith every clean
24/7 emergency calloutEvenings, nights and weekends
Since 2009South East England and London