East Sussex · Kitchen extract cleaning
Kitchen extract cleaning in Norton, East Sussex
We cover Norton for kitchen extract cleaning. Out-of-hours visits, a fixed quote and a written report with photos on every job.
- An inspection that picked up a dirty extract
- Rancid smells from grease in the duct
- Missing paperwork after a change of operator
Kitchen extract cleaning in Norton
Think of it as a health check for the kitchen’s airways: diagnose with a survey, treat with a thorough clean, then sign it off. That clean bill of health comes as a TR19 certificate and a photo report, issued through the BESCA Vent Hygiene Elite portal. The work covers canopies and hoods, extract fans and horizontal duct runs, and people most often call us about proof of cleaning requested by an insurer and grease smells coming from the extract. Searching for commercial kitchen extraction cleaning in Norton? Duct Doctor has covered London and the South East since 2009, with a certificate and photo report after every clean.
BESA sets minimum intervals by hours of cooking a day: 3-monthly for heavy use, 6-monthly for moderate use and yearly for light use, adjusted by what the grease readings show.
Somewhere as small as Norton, commercial kitchens are few: perhaps a pub, a school or care home kitchen, or a hall used for events. Each still has a canopy and duct that collect grease, whatever the size of the place.
Accreditations are easy to claim and worth checking. We are a BESCA Vent Hygiene Elite member, cleaning to BESA TR19® Grease, and we hold CHAS, SafeContractor and ISO 9001, and we’re fully insured.
- Location
- Norton (BN25)
- Wider area
- East Sussex
- Paperwork
- Certificate plus before-and-after pictures
- Price
- A fixed price before work begins
- Working hours
- Evenings, overnight and weekends; 24/7 emergencies
- Phone
- 0345 646 2711
- Updated
- 30 October 2026
Aftercare tips
A little care between visits keeps the system in better shape. We recommend:
- Tell us when the extract starts to drip or smell
- Book the next clean before the date on the report
- Keep the cleaning records where you can find them
- Never cook with filters missing or out of place
Every clean ends with a photo report. It shows the system before and after, part by part, alongside a list of what was cleaned, anything out of reach and the recommended next clean date.
Regular filter cleaning is the simplest thing a kitchen can do. A filter that’s clean and seated properly stops more grease getting into the plenum, so the ductwork stays cleaner for longer.
Kitchen extract cleaning in Norton: the local picture
Norton is within about 2 miles of the coast. Corrosion on the fan housing and cowl is worth a look at every clean, alongside the grease. The FSA’s data shows about 5 bars, pubs and nightclubs registered in Norton and the streets around it, up to about 1.5 miles out. Breakfasts, bar meals and functions all put grease into the extract wherever they’re cooked. The fire and rescue service for Norton is East Sussex Fire and Rescue Service. In most workplaces, including commercial kitchens, it’s the fire and rescue authority that enforces the Fire Safety Order.
Historic houses near Norton, such as Alfriston Clergy House about 3.2 miles east, are a reminder that older buildings with event kitchens can have long, awkward duct routes. A hall kitchen that only cooks for events, whether near Church of St Andrew or elsewhere in Norton, still needs its extract cleaned, just less often.
Norton is about 2 miles east of Newhaven, in East Sussex. Wherever you are in the BN25 postcode area, we can take on kitchen extract cleaning. Norton is one of 289 places in East Sussex where we work for commercial clients. You can also see our page for Brighton, about 10 miles away.
We cover every part of BN25 for kitchen extract cleaning and the roads nearby. If your site is just outside Norton, we cover Bishopstone (1 mile south), Tide Mills (1 mile south-west), Denton (1 mile west), South Heighton (1 mile north-west) and Newhaven (2 miles west). Within a short drive, we also cover Eastbourne (9 miles east), Lewes (7 miles north-west), Hailsham (9 miles north-east), Uckfield (12 miles north), Peacehaven (3 miles west) and Telscombe (4 miles west).
What’s near Norton
Locally, jobs take us to businesses close to Castle Hill. For rail, the closest station is Bishopstone (Sussex) station, about 1.2 miles south. Nearby you’ll also find Newhaven Museum (1.4 miles west) and Arlington Castle (3.8 miles east). Open spaces near Norton include Firle Beacon.
Places near Norton
More services for Norton
Questions from Norton
Does the sea air around Norton make a difference to kitchen extract cleaning?
It can. Being within about 2 miles of the sea means more corrosion on metalwork in Norton than inland. Corroded fixings and housings are noted on the report so they can be dealt with.
Which environmental health team covers Norton?
Food hygiene inspections in Norton are carried out by Lewes council. Ratings are published by the Food Standards Agency, so a clean extract and good records are worth keeping up.
Where does the waste go?
Anything we remove is contained as we work and taken away with us, from grease and debris to used cleaning water. None of it is left on site.
What accreditations do you hold?
As a BESCA Vent Hygiene Elite member, cleaning to BESA TR19® Grease, our work sits within an independently audited scheme. We also hold CHAS, SafeContractor and ISO 9001, and we are fully insured.
Which sectors do you work in?
Any commercial site with kitchens or ventilation, from a small pub to a hospital. Hotels, schools, care homes, offices, shops and leisure sites are all part of our work.
What’s the right cleaning interval for a kitchen extract?
Under BESA guidance, the minimum depends on how long you cook each day: every 3 months for 12 to 16 hours, 6 months for 6 to 12 hours and 12 months for 2 to 6 hours. Grease readings can show a shorter interval is needed.
Can one contract cover all our sites?
Yes. Tell us the addresses and what each needs and we’ll quote them together.
Can you come out in an emergency?
Yes, 24/7. Our office is open from 8am to 6pm on weekdays, with the emergency line covering every other hour.
What we do, step by step
On the day, we arrive at the time agreed with you, which is often after service, overnight or at a weekend. Equipment that has to be off is switched off and allowed to cool before any work starts, and the area around the work is covered and protected. The work itself takes a few hours for a small kitchen, longer for a large system. The timing of a visit to Norton is set by you, and the travel is our side of the planning.
- Diagnosis comes first, with a survey of the system and how it’s reached.
- Grease readings set the baseline, and a fixed quote follows.
- After the kitchen closes, we sheet the area and set up to contain grease and water.
- The treatment: heavy grease scraped out, then every part degreased to TR19® Grease.
- The sign-off: post-clean readings, a TR19 certificate and a photo report with the next clean date.
Before we arrive
- Mention any sign-in, permit or induction we need
- Plan for cooking equipment or plant to be off before we arrive
- Clear the space around the work
Get a fixed quote
Quoting starts with a diagnosis, from your photos and details or, where that isn’t enough, a survey on site. After that, you get a fixed price for the work so you know the cost before we start.
Related advice
Landlords, agents and facilities managers
We regularly work with managing agents. Tell us the site, the work and the access arrangements and we will come back with a fixed quote.
We also work for facilities teams across offices, schools and healthcare across East Sussex. Work can be phased by floor, building or site to keep disruption down.
What affects the cost of kitchen extract cleaning
A fixed price needs a few facts first. We check:
- Travel, parking and unloading
- Access, including roofs, risers and ceiling voids
- Whether several sites go on one quote
- Site requirements such as sign-in and permits
Kitchens, offices, schools and hospitals are all priced the same way: how much there is, how we reach it, what state it’s in and when we can work. Ask for a fixed quote and we will go through it with you.
What to send for a quote
We can often survey from photos. Try to include:
- Any previous report or certificate
- Where the plant sits or the system leaves the building, such as a roof or outside wall
- Problems your staff have spotted
- A few general shots of the system
To get a fixed quote, phone us on 0345 646 2711, or send details by email with the site type, your trading hours and a short description of the system. A few pictures and your last certificate or report help a lot. We normally come back within one working day.
How the job changes from site to site
Extract fan and discharge
At the end of the system is the discharge, which can collect grease and stain the surface around it. It’s cleaned as far as safe access allows, and any limits are recorded.
Restaurant and pub kitchens
Losing a service isn’t an option for most restaurants and pubs. Overnight and weekend cleans keep the kitchen trading, and hand back a clean kitchen ready to cook.
What we’re called out for in Norton
A lot of duct grease gets there because the filters let it through. Damaged, missing or overloaded filters let grease straight past, and from there it travels on to the fan.
The symptoms we’re asked about most include:
- Poor airflow at the canopy
- Rancid smells from grease in the duct
- Fat running down the canopy edge
- A new tenancy or takeover with no cleaning history
Healthcare kitchens, like those at hospitals such as Chailey Heritage Marine Hospital (about 1.3 miles south-west), often cook for long hours, which puts them in BESA’s heavier-use bands.
What to look for in a quote
- If they look at the system before pricing
- What paperwork you get at the end
- Proof of accreditation you can verify
- How areas they can’t reach will be recorded
Leave it or put it right?
There’s no law that names TR19, but the Fire Safety Order 2005 still applies. The responsible person must assess and reduce fire risk, which in a kitchen includes the grease in the extract. Cleaning to TR19 is the recognised way to show you’ve done it. A planned visit to Norton is easier to arrange than an emergency callout.
A single site or a whole portfolio, the quote is built the same way: the work involved, the access and the timing. The price is fixed before work begins.
Why us?
- In business since 2009
- Out-of-hours work and a 24/7 emergency line
- One number for every site across the South East and London
- CHAS and SafeContractor accredited, with ISO 9001
Take a look at what affects the cost and our accreditations and certificates.